The first time I used zoom I was able to mute and unmute.

Now I'm getting unregistered script, and alt a won't work.

I'm using jaws 2022 and the zoom is supposedly on it's latest version.

Justin

Hi,

Have you checked to see what JAWS script is being loaded when you run Zoom?

To check, press Insert + Q.

The first time I used zoom I was able to mute and unmute.

Now I'm getting unregistered script, and alt a won't work.

I'm using jaws 2022 and the zoom is supposedly on it's latest version.

Justin

Hi,

Have you checked to see what JAWS script is being loaded when you run Zoom?

To check, press Insert + Q.

The first time I used zoom I was able to mute and unmute.

Now I'm getting unregistered script, and alt a won't work.

I'm using jaws 2022 and the zoom is supposedly on it's latest version.

Justin

Getting the unknow script again.

The script is changing.

I'll have to figure out why this is.

Justin

Hi,

Have you checked to see what JAWS script is being loaded when you run Zoom?

To check, press Insert + Q.

The first time I used zoom I was able to mute and unmute.

Now I'm getting unregistered script, and alt a won't work.

I'm using jaws 2022 and the zoom is supposedly on it's latest version.

Justin

Hi, Justin. To find out which script is running, press JAWS key plus Q.

Getting the unknow script again.

The script is changing.

I'll have to figure out why this is.

Justin

Hi,

Have you checked to see what JAWS script is being loaded when you run Zoom?

To check, press Insert + Q.

The first time I used zoom I was able to mute and unmute.

Now I'm getting unregistered script, and alt a won't work.

I'm using jaws 2022 and the zoom is supposedly on it's latest version.

Justin

Hi, Justin. To find out which script is running, press JAWS key plus Q.

Getting the unknow script again.

The script is changing.

I'll have to figure out why this is.

Justin

Hi,

Have you checked to see what JAWS script is being loaded when you run Zoom?

To check, press Insert + Q.

The first time I used zoom I was able to mute and unmute.

Now I'm getting unregistered script, and alt a won't work.

I'm using jaws 2022 and the zoom is supposedly on it's latest version.

Justin

Somehow, the script changed.

Now it is working.

But I'm not sure how to get the script to tell you what it is.

However, I'm getting the host is not letting people ummute.

However others can speak though.

I can't unmute.

I've closed down zoom and came back inot the meeting.

Hi,

Have you checked to see what JAWS script is being loaded when you run Zoom?

To check, press Insert + Q.

The first time I used zoom I was able to mute and unmute.

Now I'm getting unregistered script, and alt a won't work.

I'm using jaws 2022 and the zoom is supposedly on it's latest version.

Justin

Ok, there are several things that could be happening.

1. The Host has set up the meeting in Webinar mode and you cannot unmute your self unless you raise your hand and are recognized by the Host.

2. The Host has set the meeting room for all to be muted upon entry.

3. The meeting is being recorded by the Host and you need to get to a Got It button to be able to speak.

4. Lastly, you cannot unmute yourself unless the Host recognizes you and send you a Zoom message that will tell you the Host is asking you to unmute.

ALT + A is the mute and unmute command.

Somehow, the script changed.

Now it is working.

But I'm not sure how to get the script to tell you what it is.

However, I'm getting the host is not letting people ummute.

However others can speak though.

I can't unmute.

I've closed down zoom and came back inot the meeting.

Hi,

Have you checked to see what JAWS script is being loaded when you run Zoom?

To check, press Insert + Q.

The first time I used zoom I was able to mute and unmute.

Now I'm getting unregistered script, and alt a won't work.

I'm using jaws 2022 and the zoom is supposedly on it's latest version.

Justin

I was able to unmute at the end, and at the beginning.

Maybe it is the raise hand thing?

Alt a has stopped working.

I had to find mute and hit enter.

Justin

Ok, there are several things that could be happening.

1. The Host has set up the meeting in Webinar mode and you cannot unmute your self unless you raise your hand and are recognized by the Host.

2. The Host has set the meeting room for all to be muted upon entry.

3. The meeting is being recorded by the Host and you need to get to a Got It button to be able to speak.

4. Lastly, you cannot unmute yourself unless the Host recognizes you and send you a Zoom message that will tell you the Host is asking you to unmute.

ALT + A is the mute and unmute command.

Somehow, the script changed.

Now it is working.

But I'm not sure how to get the script to tell you what it is.

However, I'm getting the host is not letting people ummute.

However others can speak though.

I can't unmute.

I've closed down zoom and came back inot the meeting.

Hi,

Have you checked to see what JAWS script is being loaded when you run Zoom?

To check, press Insert + Q.

The first time I used zoom I was able to mute and unmute.

Now I'm getting unregistered script, and alt a won't work.

I'm using jaws 2022 and the zoom is supposedly on it's latest version.

Justin

Justin:

First, verify that the Alt key is or is not working in other applications.

Second, verify that in JAWS > Options > Manage Application Settings that Zoom is active.

Worst case, you may have to prevail upon Vispero Technical Support.

Cordially,

Curtis Chong

I was able to unmute at the end, and at the beginning.

Maybe it is the raise hand thing?

Alt a has stopped working.

I had to find mute and hit enter.

Justin

Ok, there are several things that could be happening.

1. The Host has set up the meeting in Webinar mode and you cannot unmute your self unless you raise your hand and are recognized by the Host.

2. The Host has set the meeting room for all to be muted upon entry.

3. The meeting is being recorded by the Host and you need to get to a Got It button to be able to speak.

4. Lastly, you cannot unmute yourself unless the Host recognizes you and send you a Zoom message that will tell you the Host is asking you to unmute.

ALT + A is the mute and unmute command.

Somehow, the script changed.

Now it is working.

But I'm not sure how to get the script to tell you what it is.

However, I'm getting the host is not letting people ummute.

However others can speak though.

I can't unmute.

I've closed down zoom and came back inot the meeting.

Hi,

Have you checked to see what JAWS script is being loaded when you run Zoom?

To check, press Insert + Q.

The first time I used zoom I was able to mute and unmute.

Now I'm getting unregistered script, and alt a won't work.

I'm using jaws 2022 and the zoom is supposedly on it's latest version.

Justin

I think it is a function of not having the meeting controls in focus.

Alt+A only works from anywhere only if you have set it, or others, to global control.

HTH

Justin:

First, verify that the Alt key is or is not working in other applications.

Second, verify that in JAWS > Options > Manage Application Settings that Zoom is active.

Worst case, you may have to prevail upon Vispero Technical Support.

Cordially,

Curtis Chong

I was able to unmute at the end, and at the beginning.

Maybe it is the raise hand thing?

Alt a has stopped working.

I had to find mute and hit enter.

Justin

Ok, there are several things that could be happening.

1. The Host has set up the meeting in Webinar mode and you cannot unmute your self unless you raise your hand and are recognized by the Host.

2. The Host has set the meeting room for all to be muted upon entry.

3. The meeting is being recorded by the Host and you need to get to a Got It button to be able to speak.

4. Lastly, you cannot unmute yourself unless the Host recognizes you and send you a Zoom message that will tell you the Host is asking you to unmute.

ALT + A is the mute and unmute command.

Somehow, the script changed.

Now it is working.

But I'm not sure how to get the script to tell you what it is.

However, I'm getting the host is not letting people ummute.

However others can speak though.

I can't unmute.

I've closed down zoom and came back inot the meeting.

Hi,

Have you checked to see what JAWS script is being loaded when you run Zoom?

To check, press Insert + Q.

The first time I used zoom I was able to mute and unmute.

Now I'm getting unregistered script, and alt a won't work.

I'm using jaws 2022 and the zoom is supposedly on it's latest version.

Justin

Justin:

First, verify that the Alt key is or is not working in other applications.

Second, verify that in JAWS > Options > Manage Application Settings that Zoom is active.

Worst case, you may have to prevail upon Vispero Technical Support.

Cordially,

Curtis Chong

I was able to unmute at the end, and at the beginning.

Maybe it is the raise hand thing?

Alt a has stopped working.

I had to find mute and hit enter.

Justin

Ok, there are several things that could be happening.

1. The Host has set up the meeting in Webinar mode and you cannot unmute your self unless you raise your hand and are recognized by the Host.

2. The Host has set the meeting room for all to be muted upon entry.

3. The meeting is being recorded by the Host and you need to get to a Got It button to be able to speak.

4. Lastly, you cannot unmute yourself unless the Host recognizes you and send you a Zoom message that will tell you the Host is asking you to unmute.

ALT + A is the mute and unmute command.

Somehow, the script changed.

Now it is working.

But I'm not sure how to get the script to tell you what it is.

However, I'm getting the host is not letting people ummute.

However others can speak though.

I can't unmute.

I've closed down zoom and came back inot the meeting.

Hi,

Have you checked to see what JAWS script is being loaded when you run Zoom?

To check, press Insert + Q.

The first time I used zoom I was able to mute and unmute.

Now I'm getting unregistered script, and alt a won't work.

I'm using jaws 2022 and the zoom is supposedly on it's latest version.

Justin

Oh, okay.

I was using it while in the zoom app.

Are there settings I need to change?

Justin

I think it is a function of not having the meeting controls in focus.

Alt+A only works from anywhere only if you have set it, or others, to global control.

HTH

Justin:

First, verify that the Alt key is or is not working in other applications.

Second, verify that in JAWS > Options > Manage Application Settings that Zoom is active.

Worst case, you may have to prevail upon Vispero Technical Support.

Cordially,

Curtis Chong

I was able to unmute at the end, and at the beginning.

Maybe it is the raise hand thing?

Alt a has stopped working.

I had to find mute and hit enter.

Justin

Ok, there are several things that could be happening.

1. The Host has set up the meeting in Webinar mode and you cannot unmute your self unless you raise your hand and are recognized by the Host.

2. The Host has set the meeting room for all to be muted upon entry.

3. The meeting is being recorded by the Host and you need to get to a Got It button to be able to speak.

4. Lastly, you cannot unmute yourself unless the Host recognizes you and send you a Zoom message that will tell you the Host is asking you to unmute.

ALT + A is the mute and unmute command.

Somehow, the script changed.

Now it is working.

But I'm not sure how to get the script to tell you what it is.

However, I'm getting the host is not letting people ummute.

However others can speak though.

I can't unmute.

I've closed down zoom and came back inot the meeting.

Hi,

Have you checked to see what JAWS script is being loaded when you run Zoom?

To check, press Insert + Q.

The first time I used zoom I was able to mute and unmute.

Now I'm getting unregistered script, and alt a won't work.

I'm using jaws 2022 and the zoom is supposedly on it's latest version.

Justin

Justin:

I had a problem with Alt-A not muting and unmuting in Zoom on one of my computers.

Reinstalling the Zoom JAWS script cleared up the problem.

In Zoom, you can tell Zoom to make a keyboard shortcut global or not.  I had made Alt-A not global, as my computer makes a bong sound every time it is pressed, when this is set to global.  The downside of not having this keyboard shortcut global is that you have to be in the Zoom active meeting window for it to work.

I hope this helps.

Randy Meyer

Oh, okay.

I was using it while in the zoom app.

Are there settings I need to change?

Justin

I think it is a function of not having the meeting controls in focus.

Alt+A only works from anywhere only if you have set it, or others, to global control.

HTH

Justin:

First, verify that the Alt key is or is not working in other applications.

Second, verify that in JAWS > Options > Manage Application Settings that Zoom is active.

Worst case, you may have to prevail upon Vispero Technical Support.

Cordially,

Curtis Chong

I was able to unmute at the end, and at the beginning.

Maybe it is the raise hand thing?

Alt a has stopped working.

I had to find mute and hit enter.

Justin

Ok, there are several things that could be happening.

1. The Host has set up the meeting in Webinar mode and you cannot unmute your self unless you raise your hand and are recognized by the Host.

2. The Host has set the meeting room for all to be muted upon entry.

3. The meeting is being recorded by the Host and you need to get to a Got It button to be able to speak.

4. Lastly, you cannot unmute yourself unless the Host recognizes you and send you a Zoom message that will tell you the Host is asking you to unmute.

ALT + A is the mute and unmute command.

Somehow, the script changed.

Now it is working.

But I'm not sure how to get the script to tell you what it is.

However, I'm getting the host is not letting people ummute.

However others can speak though.

I can't unmute.

I've closed down zoom and came back inot the meeting.

Hi,

Have you checked to see what JAWS script is being loaded when you run Zoom?

To check, press Insert + Q.

The first time I used zoom I was able to mute and unmute.

Now I'm getting unregistered script, and alt a won't work.

I'm using jaws 2022 and the zoom is supposedly on it's latest version.

Justin