Hello, I just upgraded to Jaws2023. In Excel I tried to move from cell a to cell b. When using Jaws 2022 I would use the arrow keys. I now have to use the tab key. Also If I’m in a cell and make a change I use to press enter to close the cell. I know it drops me down to the next row. Now when I press enter I’m taken back to the first cell. For example, I add something to cell a1, tab to cell b1 and add something and tab to cell c1. Then I go back and update cell b1 and press enter. I’m taken back to cell a1 and not cell b2.  Are there settings I need to make? Thanks, Kevin

Kevin:

I myself am not experiencing this problem. Something is going on with your system. Sorry.

Cordially,

Curtis Chong

Good morning:

I am using JAWS 2023, Windows 10, and Excel 2016 and 360.  I am not experiencing any major problems like the ones described.

Once and a while Excel will act funky, but a trip to the JAWS window and back usually sets everything right.

If it continues, I suggest calling MS accessibility.

HTH,

John Doering
Pricing Analyst

Office: 4147783040 Extn:4063
Mobile:
445 S Curtis Rd West Allis, WI 53214
https://ibvi.org

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I did talk with MS accessibility and it seems to be a problem with the num pad.