moderated trouble clicking on a button


Madison Martin
 

Hi all,

I’m trying to sign up for a for a few newsletters but when I enter on the sign up button nothing happens and I’ve even tried using the spacebar with the same lack of a result. I also tried using Narrator but that didn’t work either. I’ve contacted the news site but it said that it’ll likely take them awhile to answer so I’m hoping that someone might be able to help me so that I can get signed up sooner. It doesn’t seem like you need to create an account first so not sure why this isn’t working. Any ideas of how I might be able to get this button to work? I’m using the latest versions of Edge, Jaws 2022 and Windows 11; really hope someone can help me as this is getting rather frustrating as I know that the button is there. Thanks

Madison


Van Lant, Robin
 

Madison,

Are you willing to share an example of  one of the site?  Sometimes I route my JAWS cursor to the button and left mouse click.  I also find more commonly now that I have to actually hit enter twice quickly on some buttons to get them to work. I don’t know the coding reasons for this, but hitting it once seems to start forms mode with JAWS and it’s actually the second press of enter that engages the button.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 10:18 AM
To: main@jfw.groups.io
Subject: trouble clicking on a button

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

Hi all,

I’m trying to sign up for a for a few newsletters but when I enter on the sign up button nothing happens and I’ve even tried using the spacebar with the same lack of a result. I also tried using Narrator but that didn’t work either. I’ve contacted the news site but it said that it’ll likely take them awhile to answer so I’m hoping that someone might be able to help me so that I can get signed up sooner. It doesn’t seem like you need to create an account first so not sure why this isn’t working. Any ideas of how I might be able to get this button to work? I’m using the latest versions of Edge, Jaws 2022 and Windows 11; really hope someone can help me as this is getting rather frustrating as I know that the button is there. Thanks

Madison



KeyCorp Public

KeyBanc Capital Markets Inc. prohibits the use of texts or other unapproved messaging applications for business purposes.

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


Madison Martin
 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: September 20, 2022 11:45 AM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Madison,

Are you willing to share an example of  one of the site?  Sometimes I route my JAWS cursor to the button and left mouse click.  I also find more commonly now that I have to actually hit enter twice quickly on some buttons to get them to work. I don’t know the coding reasons for this, but hitting it once seems to start forms mode with JAWS and it’s actually the second press of enter that engages the button.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 10:18 AM
To: main@jfw.groups.io
Subject: trouble clicking on a button

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

Hi all,

I’m trying to sign up for a for a few newsletters but when I enter on the sign up button nothing happens and I’ve even tried using the spacebar with the same lack of a result. I also tried using Narrator but that didn’t work either. I’ve contacted the news site but it said that it’ll likely take them awhile to answer so I’m hoping that someone might be able to help me so that I can get signed up sooner. It doesn’t seem like you need to create an account first so not sure why this isn’t working. Any ideas of how I might be able to get this button to work? I’m using the latest versions of Edge, Jaws 2022 and Windows 11; really hope someone can help me as this is getting rather frustrating as I know that the button is there. Thanks

Madison



KeyCorp Public

KeyBanc Capital Markets Inc. prohibits the use of texts or other unapproved messaging applications for business purposes.

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


Van Lant, Robin
 

I had no problem using MS Edge and JAWS 2022 February release on Windows 10.  I put a check mark in the Royals newsletter, then added my email address in that edit box and tabbed to the Sing up buton. I hit enter on that once and got a confirmation page.

Did you select which newsletter you wanted?  Could be that the button is disabled until you checked at least one newsletter.

 

Robin

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 10:55 AM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Sure, here it is:

https://nationalpost.com/newsletters/

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: September 20, 2022 11:45 AM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Madison,

Are you willing to share an example of  one of the site?  Sometimes I route my JAWS cursor to the button and left mouse click.  I also find more commonly now that I have to actually hit enter twice quickly on some buttons to get them to work. I don’t know the coding reasons for this, but hitting it once seems to start forms mode with JAWS and it’s actually the second press of enter that engages the button.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 10:18 AM
To: main@jfw.groups.io
Subject: trouble clicking on a button

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

Hi all,

I’m trying to sign up for a for a few newsletters but when I enter on the sign up button nothing happens and I’ve even tried using the spacebar with the same lack of a result. I also tried using Narrator but that didn’t work either. I’ve contacted the news site but it said that it’ll likely take them awhile to answer so I’m hoping that someone might be able to help me so that I can get signed up sooner. It doesn’t seem like you need to create an account first so not sure why this isn’t working. Any ideas of how I might be able to get this button to work? I’m using the latest versions of Edge, Jaws 2022 and Windows 11; really hope someone can help me as this is getting rather frustrating as I know that the button is there. Thanks

Madison



KeyCorp Public

KeyBanc Capital Markets Inc. prohibits the use of texts or other unapproved messaging applications for business purposes.

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


Madison Martin
 

Yep, I selected 3; I’ll try tabbing.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: September 20, 2022 1:59 PM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

I had no problem using MS Edge and JAWS 2022 February release on Windows 10.  I put a check mark in the Royals newsletter, then added my email address in that edit box and tabbed to the Sing up buton. I hit enter on that once and got a confirmation page.

Did you select which newsletter you wanted?  Could be that the button is disabled until you checked at least one newsletter.

 

Robin

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 10:55 AM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Sure, here it is:

https://nationalpost.com/newsletters/

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: September 20, 2022 11:45 AM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Madison,

Are you willing to share an example of  one of the site?  Sometimes I route my JAWS cursor to the button and left mouse click.  I also find more commonly now that I have to actually hit enter twice quickly on some buttons to get them to work. I don’t know the coding reasons for this, but hitting it once seems to start forms mode with JAWS and it’s actually the second press of enter that engages the button.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 10:18 AM
To: main@jfw.groups.io
Subject: trouble clicking on a button

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

Hi all,

I’m trying to sign up for a for a few newsletters but when I enter on the sign up button nothing happens and I’ve even tried using the spacebar with the same lack of a result. I also tried using Narrator but that didn’t work either. I’ve contacted the news site but it said that it’ll likely take them awhile to answer so I’m hoping that someone might be able to help me so that I can get signed up sooner. It doesn’t seem like you need to create an account first so not sure why this isn’t working. Any ideas of how I might be able to get this button to work? I’m using the latest versions of Edge, Jaws 2022 and Windows 11; really hope someone can help me as this is getting rather frustrating as I know that the button is there. Thanks

Madison



KeyCorp Public

KeyBanc Capital Markets Inc. prohibits the use of texts or other unapproved messaging applications for business purposes.

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


Madison Martin
 

Tabbing and then entering on the button didn’t work; this is really weird

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: September 20, 2022 2:02 PM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Yep, I selected 3; I’ll try tabbing.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: September 20, 2022 1:59 PM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

I had no problem using MS Edge and JAWS 2022 February release on Windows 10.  I put a check mark in the Royals newsletter, then added my email address in that edit box and tabbed to the Sing up buton. I hit enter on that once and got a confirmation page.

Did you select which newsletter you wanted?  Could be that the button is disabled until you checked at least one newsletter.

 

Robin

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 10:55 AM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Sure, here it is:

https://nationalpost.com/newsletters/

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: September 20, 2022 11:45 AM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Madison,

Are you willing to share an example of  one of the site?  Sometimes I route my JAWS cursor to the button and left mouse click.  I also find more commonly now that I have to actually hit enter twice quickly on some buttons to get them to work. I don’t know the coding reasons for this, but hitting it once seems to start forms mode with JAWS and it’s actually the second press of enter that engages the button.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 10:18 AM
To: main@jfw.groups.io
Subject: trouble clicking on a button

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

Hi all,

I’m trying to sign up for a for a few newsletters but when I enter on the sign up button nothing happens and I’ve even tried using the spacebar with the same lack of a result. I also tried using Narrator but that didn’t work either. I’ve contacted the news site but it said that it’ll likely take them awhile to answer so I’m hoping that someone might be able to help me so that I can get signed up sooner. It doesn’t seem like you need to create an account first so not sure why this isn’t working. Any ideas of how I might be able to get this button to work? I’m using the latest versions of Edge, Jaws 2022 and Windows 11; really hope someone can help me as this is getting rather frustrating as I know that the button is there. Thanks

Madison



KeyCorp Public

KeyBanc Capital Markets Inc. prohibits the use of texts or other unapproved messaging applications for business purposes.

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


Van Lant, Robin
 

Yeah,  that is odd.  All I needed to do was the checkbox, my email and then tab to sign up.  You could turn off JAWS and try Narrator, just to get the task done. I just did this with a poorly designed survey.   

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 1:06 PM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Tabbing and then entering on the button didn’t work; this is really weird

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: September 20, 2022 2:02 PM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Yep, I selected 3; I’ll try tabbing.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: September 20, 2022 1:59 PM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

I had no problem using MS Edge and JAWS 2022 February release on Windows 10.  I put a check mark in the Royals newsletter, then added my email address in that edit box and tabbed to the Sing up buton. I hit enter on that once and got a confirmation page.

Did you select which newsletter you wanted?  Could be that the button is disabled until you checked at least one newsletter.

 

Robin

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 10:55 AM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Sure, here it is:

https://nationalpost.com/newsletters/

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: September 20, 2022 11:45 AM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Madison,

Are you willing to share an example of  one of the site?  Sometimes I route my JAWS cursor to the button and left mouse click.  I also find more commonly now that I have to actually hit enter twice quickly on some buttons to get them to work. I don’t know the coding reasons for this, but hitting it once seems to start forms mode with JAWS and it’s actually the second press of enter that engages the button.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 10:18 AM
To: main@jfw.groups.io
Subject: trouble clicking on a button

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

Hi all,

I’m trying to sign up for a for a few newsletters but when I enter on the sign up button nothing happens and I’ve even tried using the spacebar with the same lack of a result. I also tried using Narrator but that didn’t work either. I’ve contacted the news site but it said that it’ll likely take them awhile to answer so I’m hoping that someone might be able to help me so that I can get signed up sooner. It doesn’t seem like you need to create an account first so not sure why this isn’t working. Any ideas of how I might be able to get this button to work? I’m using the latest versions of Edge, Jaws 2022 and Windows 11; really hope someone can help me as this is getting rather frustrating as I know that the button is there. Thanks

Madison



KeyCorp Public

KeyBanc Capital Markets Inc. prohibits the use of texts or other unapproved messaging applications for business purposes.

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


Madison Martin
 

I already tried that before sending my original post and it didn’t work

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: September 20, 2022 6:14 PM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Yeah,  that is odd.  All I needed to do was the checkbox, my email and then tab to sign up.  You could turn off JAWS and try Narrator, just to get the task done. I just did this with a poorly designed survey.   

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 1:06 PM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Tabbing and then entering on the button didn’t work; this is really weird

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: September 20, 2022 2:02 PM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Yep, I selected 3; I’ll try tabbing.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: September 20, 2022 1:59 PM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

I had no problem using MS Edge and JAWS 2022 February release on Windows 10.  I put a check mark in the Royals newsletter, then added my email address in that edit box and tabbed to the Sing up buton. I hit enter on that once and got a confirmation page.

Did you select which newsletter you wanted?  Could be that the button is disabled until you checked at least one newsletter.

 

Robin

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 10:55 AM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Sure, here it is:

https://nationalpost.com/newsletters/

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: September 20, 2022 11:45 AM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Madison,

Are you willing to share an example of  one of the site?  Sometimes I route my JAWS cursor to the button and left mouse click.  I also find more commonly now that I have to actually hit enter twice quickly on some buttons to get them to work. I don’t know the coding reasons for this, but hitting it once seems to start forms mode with JAWS and it’s actually the second press of enter that engages the button.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 10:18 AM
To: main@jfw.groups.io
Subject: trouble clicking on a button

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

Hi all,

I’m trying to sign up for a for a few newsletters but when I enter on the sign up button nothing happens and I’ve even tried using the spacebar with the same lack of a result. I also tried using Narrator but that didn’t work either. I’ve contacted the news site but it said that it’ll likely take them awhile to answer so I’m hoping that someone might be able to help me so that I can get signed up sooner. It doesn’t seem like you need to create an account first so not sure why this isn’t working. Any ideas of how I might be able to get this button to work? I’m using the latest versions of Edge, Jaws 2022 and Windows 11; really hope someone can help me as this is getting rather frustrating as I know that the button is there. Thanks

Madison



KeyCorp Public

KeyBanc Capital Markets Inc. prohibits the use of texts or other unapproved messaging applications for business purposes.

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


Van Lant, Robin
 

Do you have access to AIRA?  If you have this site pulled up on your computer, you could certainly ask an AIRA or Be My Eyes rep to look at your screen and see if you are missing anything and have them watch as you click the Sign up button.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 9:41 PM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

I already tried that before sending my original post and it didn’t work

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: September 20, 2022 6:14 PM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Yeah,  that is odd.  All I needed to do was the checkbox, my email and then tab to sign up.  You could turn off JAWS and try Narrator, just to get the task done. I just did this with a poorly designed survey.   

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 1:06 PM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Tabbing and then entering on the button didn’t work; this is really weird

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: September 20, 2022 2:02 PM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Yep, I selected 3; I’ll try tabbing.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: September 20, 2022 1:59 PM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

I had no problem using MS Edge and JAWS 2022 February release on Windows 10.  I put a check mark in the Royals newsletter, then added my email address in that edit box and tabbed to the Sing up buton. I hit enter on that once and got a confirmation page.

Did you select which newsletter you wanted?  Could be that the button is disabled until you checked at least one newsletter.

 

Robin

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 10:55 AM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Sure, here it is:

https://nationalpost.com/newsletters/

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: September 20, 2022 11:45 AM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Madison,

Are you willing to share an example of  one of the site?  Sometimes I route my JAWS cursor to the button and left mouse click.  I also find more commonly now that I have to actually hit enter twice quickly on some buttons to get them to work. I don’t know the coding reasons for this, but hitting it once seems to start forms mode with JAWS and it’s actually the second press of enter that engages the button.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 10:18 AM
To: main@jfw.groups.io
Subject: trouble clicking on a button

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

Hi all,

I’m trying to sign up for a for a few newsletters but when I enter on the sign up button nothing happens and I’ve even tried using the spacebar with the same lack of a result. I also tried using Narrator but that didn’t work either. I’ve contacted the news site but it said that it’ll likely take them awhile to answer so I’m hoping that someone might be able to help me so that I can get signed up sooner. It doesn’t seem like you need to create an account first so not sure why this isn’t working. Any ideas of how I might be able to get this button to work? I’m using the latest versions of Edge, Jaws 2022 and Windows 11; really hope someone can help me as this is getting rather frustrating as I know that the button is there. Thanks

Madison



KeyCorp Public

KeyBanc Capital Markets Inc. prohibits the use of texts or other unapproved messaging applications for business purposes.

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


Madison Martin
 

No I don’t have access to either

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: September 21, 2022 10:49 AM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Do you have access to AIRA?  If you have this site pulled up on your computer, you could certainly ask an AIRA or Be My Eyes rep to look at your screen and see if you are missing anything and have them watch as you click the Sign up button.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 9:41 PM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

I already tried that before sending my original post and it didn’t work

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: September 20, 2022 6:14 PM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Yeah,  that is odd.  All I needed to do was the checkbox, my email and then tab to sign up.  You could turn off JAWS and try Narrator, just to get the task done. I just did this with a poorly designed survey.   

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 1:06 PM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Tabbing and then entering on the button didn’t work; this is really weird

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: September 20, 2022 2:02 PM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Yep, I selected 3; I’ll try tabbing.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: September 20, 2022 1:59 PM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

I had no problem using MS Edge and JAWS 2022 February release on Windows 10.  I put a check mark in the Royals newsletter, then added my email address in that edit box and tabbed to the Sing up buton. I hit enter on that once and got a confirmation page.

Did you select which newsletter you wanted?  Could be that the button is disabled until you checked at least one newsletter.

 

Robin

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 10:55 AM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Sure, here it is:

https://nationalpost.com/newsletters/

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: September 20, 2022 11:45 AM
To: main@jfw.groups.io
Subject: Re: trouble clicking on a button

 

Madison,

Are you willing to share an example of  one of the site?  Sometimes I route my JAWS cursor to the button and left mouse click.  I also find more commonly now that I have to actually hit enter twice quickly on some buttons to get them to work. I don’t know the coding reasons for this, but hitting it once seems to start forms mode with JAWS and it’s actually the second press of enter that engages the button.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Tuesday, September 20, 2022 10:18 AM
To: main@jfw.groups.io
Subject: trouble clicking on a button

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

Hi all,

I’m trying to sign up for a for a few newsletters but when I enter on the sign up button nothing happens and I’ve even tried using the spacebar with the same lack of a result. I also tried using Narrator but that didn’t work either. I’ve contacted the news site but it said that it’ll likely take them awhile to answer so I’m hoping that someone might be able to help me so that I can get signed up sooner. It doesn’t seem like you need to create an account first so not sure why this isn’t working. Any ideas of how I might be able to get this button to work? I’m using the latest versions of Edge, Jaws 2022 and Windows 11; really hope someone can help me as this is getting rather frustrating as I know that the button is there. Thanks

Madison



KeyCorp Public

KeyBanc Capital Markets Inc. prohibits the use of texts or other unapproved messaging applications for business purposes.

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.