moderated Strange behavior with JAWS tray icon


Gene Warner
 

Hi everyone!

This is a really strange one. I have JAWS set up to load when Windows loads but not to load for the log on screen because I don't use it. I also have it set to run from the system tray and to run minimized.

When the system first starts, the JAWS icon is nowhere to be seen even though JAWS is loaded and running and working properly. If I then exit JAWS, then reload it, the JAWS icon is now displayed in the system tray!

I have Windows set up to always show all icons in the system tray so no icons should be hidden.

Anyone else seen this behavior and know how to fix it? I have already tried doing a repair install.

Thanks!
Gene...


Milton Ota
 

Yes, I have been experiencing the problem you describe and I have found the only way to resolve the problem to have JAWS show up in the System Tray is to restart JAWS.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 22, 2022 11:24 AM
To: JAWS support list <main@jfw.groups.io>
Subject: Strange behavior with JAWS tray icon

Hi everyone!

This is a really strange one. I have JAWS set up to load when Windows loads but not to load for the log on screen because I don't use it. I also have it set to run from the system tray and to run minimized.

When the system first starts, the JAWS icon is nowhere to be seen even though JAWS is loaded and running and working properly. If I then exit JAWS, then reload it, the JAWS icon is now displayed in the system tray!

I have Windows set up to always show all icons in the system tray so no icons should be hidden.

Anyone else seen this behavior and know how to fix it? I have already tried doing a repair install.

Thanks!
Gene...


Gene Warner
 

That's what I do. Do you recall when this started happening for you? I only began noticing it after the July update.

Gene...

On 8/22/2022 12:29 PM, Milton Ota wrote:
Yes, I have been experiencing the problem you describe and I have found the only way to resolve the problem to have JAWS show up in the System Tray is to restart JAWS.
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 22, 2022 11:24 AM
To: JAWS support list <main@jfw.groups.io>
Subject: Strange behavior with JAWS tray icon
Hi everyone!
This is a really strange one. I have JAWS set up to load when Windows loads but not to load for the log on screen because I don't use it. I also have it set to run from the system tray and to run minimized.
When the system first starts, the JAWS icon is nowhere to be seen even though JAWS is loaded and running and working properly. If I then exit JAWS, then reload it, the JAWS icon is now displayed in the system tray!
I have Windows set up to always show all icons in the system tray so no icons should be hidden.
Anyone else seen this behavior and know how to fix it? I have already tried doing a repair install.
Thanks!
Gene...


Curtis Chong
 

Hello Gene:

Unfortunately, you may have to do a JAWS recycle after startup every time. This, at least, is the issue I am facing on my Windows 10 system. Fortunately, it is now quite easy (albeit inconvenient) to do this every time.

Cordially,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 22, 2022 10:24 AM
To: JAWS support list <main@jfw.groups.io>
Subject: Strange behavior with JAWS tray icon

Hi everyone!

This is a really strange one. I have JAWS set up to load when Windows
loads but not to load for the log on screen because I don't use it. I
also have it set to run from the system tray and to run minimized.

When the system first starts, the JAWS icon is nowhere to be seen even
though JAWS is loaded and running and working properly. If I then exit
JAWS, then reload it, the JAWS icon is now displayed in the system tray!

I have Windows set up to always show all icons in the system tray so no
icons should be hidden.

Anyone else seen this behavior and know how to fix it? I have already
tried doing a repair install.

Thanks!
Gene...


Gene Warner
 

Is there a JAWS restart command? I have to unload JAWS as the first step, then reload it as the second. It would be nice if I could do it as a single step.

Gene...

On 8/22/2022 12:36 PM, Curtis Chong wrote:
Hello Gene:
Unfortunately, you may have to do a JAWS recycle after startup every time. This, at least, is the issue I am facing on my Windows 10 system. Fortunately, it is now quite easy (albeit inconvenient) to do this every time.
Cordially,
Curtis Chong
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 22, 2022 10:24 AM
To: JAWS support list <main@jfw.groups.io>
Subject: Strange behavior with JAWS tray icon
Hi everyone!
This is a really strange one. I have JAWS set up to load when Windows
loads but not to load for the log on screen because I don't use it. I
also have it set to run from the system tray and to run minimized.
When the system first starts, the JAWS icon is nowhere to be seen even
though JAWS is loaded and running and working properly. If I then exit
JAWS, then reload it, the JAWS icon is now displayed in the system tray!
I have Windows set up to always show all icons in the system tray so no
icons should be hidden.
Anyone else seen this behavior and know how to fix it? I have already
tried doing a repair install.
Thanks!
Gene...


Curtis Chong
 

Gene:

Insert space then F4 if running the most current update to JAWS.

One work-around that I have tried goes like this.

First, ensure JAWS is not set to start up at any time with the possible exception of the login screen.

Second, copy the JAWS shortcut into your Startup folder. You get to this folder with the Run command: shell:startup. Press Windows 4, type shell:startup, then press Enter.

Cordially,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 22, 2022 10:40 AM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon

Is there a JAWS restart command? I have to unload JAWS as the first
step, then reload it as the second. It would be nice if I could do it as
a single step.

Gene...


On 8/22/2022 12:36 PM, Curtis Chong wrote:
Hello Gene:

Unfortunately, you may have to do a JAWS recycle after startup every time. This, at least, is the issue I am facing on my Windows 10 system. Fortunately, it is now quite easy (albeit inconvenient) to do this every time.

Cordially,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 22, 2022 10:24 AM
To: JAWS support list <main@jfw.groups.io>
Subject: Strange behavior with JAWS tray icon

Hi everyone!

This is a really strange one. I have JAWS set up to load when Windows
loads but not to load for the log on screen because I don't use it. I
also have it set to run from the system tray and to run minimized.

When the system first starts, the JAWS icon is nowhere to be seen even
though JAWS is loaded and running and working properly. If I then exit
JAWS, then reload it, the JAWS icon is now displayed in the system tray!

I have Windows set up to always show all icons in the system tray so no
icons should be hidden.

Anyone else seen this behavior and know how to fix it? I have already
tried doing a repair install.

Thanks!
Gene...











Gene Warner
 

Hey thanks!

Gene...

On 8/22/2022 12:42 PM, Curtis Chong wrote:
Gene:
Insert space then F4 if running the most current update to JAWS.
One work-around that I have tried goes like this.
First, ensure JAWS is not set to start up at any time with the possible exception of the login screen.
Second, copy the JAWS shortcut into your Startup folder. You get to this folder with the Run command: shell:startup. Press Windows 4, type shell:startup, then press Enter.
Cordially,
Curtis Chong
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 22, 2022 10:40 AM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon
Is there a JAWS restart command? I have to unload JAWS as the first
step, then reload it as the second. It would be nice if I could do it as
a single step.
Gene...
On 8/22/2022 12:36 PM, Curtis Chong wrote:
Hello Gene:

Unfortunately, you may have to do a JAWS recycle after startup every time. This, at least, is the issue I am facing on my Windows 10 system. Fortunately, it is now quite easy (albeit inconvenient) to do this every time.

Cordially,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 22, 2022 10:24 AM
To: JAWS support list <main@jfw.groups.io>
Subject: Strange behavior with JAWS tray icon

Hi everyone!

This is a really strange one. I have JAWS set up to load when Windows
loads but not to load for the log on screen because I don't use it. I
also have it set to run from the system tray and to run minimized.

When the system first starts, the JAWS icon is nowhere to be seen even
though JAWS is loaded and running and working properly. If I then exit
JAWS, then reload it, the JAWS icon is now displayed in the system tray!

I have Windows set up to always show all icons in the system tray so no
icons should be hidden.

Anyone else seen this behavior and know how to fix it? I have already
tried doing a repair install.

Thanks!
Gene...











JM Casey
 

Hm.
Don't know about this problem, but kind of wondering, what happens when you hit insert+j to access the JAWS menu? Since the application is loaded and working, I assume all its commands also work? I never go to the system tray toaccess JAWS features, I just keep it there so it's not runnings a window all the time.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: August 22, 2022 12:24 PM
To: JAWS support list <main@jfw.groups.io>
Subject: Strange behavior with JAWS tray icon

Hi everyone!

This is a really strange one. I have JAWS set up to load when Windows loads but not to load for the log on screen because I don't use it. I also have it set to run from the system tray and to run minimized.

When the system first starts, the JAWS icon is nowhere to be seen even though JAWS is loaded and running and working properly. If I then exit JAWS, then reload it, the JAWS icon is now displayed in the system tray!

I have Windows set up to always show all icons in the system tray so no icons should be hidden.

Anyone else seen this behavior and know how to fix it? I have already tried doing a repair install.

Thanks!
Gene...


Gene Warner
 

Insert+J works as expected.

Gene...

On 8/22/2022 12:50 PM, JM Casey wrote:
Hm.
Don't know about this problem, but kind of wondering, what happens when you hit insert+j to access the JAWS menu? Since the application is loaded and working, I assume all its commands also work? I never go to the system tray toaccess JAWS features, I just keep it there so it's not runnings a window all the time.
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: August 22, 2022 12:24 PM
To: JAWS support list <main@jfw.groups.io>
Subject: Strange behavior with JAWS tray icon
Hi everyone!
This is a really strange one. I have JAWS set up to load when Windows loads but not to load for the log on screen because I don't use it. I also have it set to run from the system tray and to run minimized.
When the system first starts, the JAWS icon is nowhere to be seen even though JAWS is loaded and running and working properly. If I then exit JAWS, then reload it, the JAWS icon is now displayed in the system tray!
I have Windows set up to always show all icons in the system tray so no icons should be hidden.
Anyone else seen this behavior and know how to fix it? I have already tried doing a repair install.
Thanks!
Gene...


JM Casey
 

Hey Gene.
So, I'm just curious -- if the method of accessign jaws works as expected, why restart jaws just to get it to appear int eh tray?
Funny, this thread inspired me to actually look and -- I can't find JAWS in my system tray either. Now that I think about it, I don't remember the last time when I noticed it there. I guess it's been like that for yearsa nd I never even noticed anything strange. Is this just one of those computer niggles that you simply must figure out the reasoning behind a nd solve? I've certainly been there.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: August 22, 2022 12:52 PM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon

Insert+J works as expected.

Gene...


On 8/22/2022 12:50 PM, JM Casey wrote:
Hm.
Don't know about this problem, but kind of wondering, what happens when you hit insert+j to access the JAWS menu? Since the application is loaded and working, I assume all its commands also work? I never go to the system tray toaccess JAWS features, I just keep it there so it's not runnings a window all the time.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: August 22, 2022 12:24 PM
To: JAWS support list <main@jfw.groups.io>
Subject: Strange behavior with JAWS tray icon

Hi everyone!

This is a really strange one. I have JAWS set up to load when Windows loads but not to load for the log on screen because I don't use it. I also have it set to run from the system tray and to run minimized.

When the system first starts, the JAWS icon is nowhere to be seen even though JAWS is loaded and running and working properly. If I then exit JAWS, then reload it, the JAWS icon is now displayed in the system tray!

I have Windows set up to always show all icons in the system tray so no icons should be hidden.

Anyone else seen this behavior and know how to fix it? I have already tried doing a repair install.

Thanks!
Gene...










Curtis Chong
 

In my experience, INSERT+J does not work reliably unless or until JAWS is recycled.

Best wishes,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Monday, August 22, 2022 10:50 AM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon

Hm.
Don't know about this problem, but kind of wondering, what happens when you hit insert+j to access the JAWS menu? Since the application is loaded and working, I assume all its commands also work? I never go to the system tray toaccess JAWS features, I just keep it there so it's not runnings a window all the time.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: August 22, 2022 12:24 PM
To: JAWS support list <main@jfw.groups.io>
Subject: Strange behavior with JAWS tray icon

Hi everyone!

This is a really strange one. I have JAWS set up to load when Windows loads but not to load for the log on screen because I don't use it. I also have it set to run from the system tray and to run minimized.

When the system first starts, the JAWS icon is nowhere to be seen even though JAWS is loaded and running and working properly. If I then exit JAWS, then reload it, the JAWS icon is now displayed in the system tray!

I have Windows set up to always show all icons in the system tray so no icons should be hidden.

Anyone else seen this behavior and know how to fix it? I have already tried doing a repair install.

Thanks!
Gene...


Gene Warner
 

Yeah, it's just not normal behavior and I want to figure it out if at all possible because abnormal behavior means that something isn't quite right.

Gene...

On 8/22/2022 1:01 PM, JM Casey wrote:
Hey Gene.
So, I'm just curious -- if the method of accessign jaws works as expected, why restart jaws just to get it to appear int eh tray?
Funny, this thread inspired me to actually look and -- I can't find JAWS in my system tray either. Now that I think about it, I don't remember the last time when I noticed it there. I guess it's been like that for yearsa nd I never even noticed anything strange. Is this just one of those computer niggles that you simply must figure out the reasoning behind a nd solve? I've certainly been there.
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: August 22, 2022 12:52 PM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon
Insert+J works as expected.
Gene...
On 8/22/2022 12:50 PM, JM Casey wrote:
Hm.
Don't know about this problem, but kind of wondering, what happens when you hit insert+j to access the JAWS menu? Since the application is loaded and working, I assume all its commands also work? I never go to the system tray toaccess JAWS features, I just keep it there so it's not runnings a window all the time.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: August 22, 2022 12:24 PM
To: JAWS support list <main@jfw.groups.io>
Subject: Strange behavior with JAWS tray icon

Hi everyone!

This is a really strange one. I have JAWS set up to load when Windows loads but not to load for the log on screen because I don't use it. I also have it set to run from the system tray and to run minimized.

When the system first starts, the JAWS icon is nowhere to be seen even though JAWS is loaded and running and working properly. If I then exit JAWS, then reload it, the JAWS icon is now displayed in the system tray!

I have Windows set up to always show all icons in the system tray so no icons should be hidden.

Anyone else seen this behavior and know how to fix it? I have already tried doing a repair install.

Thanks!
Gene...










Curtis Chong
 

Hello:

One warning about the approach I use to start JAWS from shell:startup. When, in the fall, you choose to update to, say, JAWS 2023, you will want to be sure to update the shell:startup folder with the new shortcut. This will not happen automatically.

Best wishes,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 22, 2022 11:07 AM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon

Yeah, it's just not normal behavior and I want to figure it out if at
all possible because abnormal behavior means that something isn't quite
right.

Gene...


On 8/22/2022 1:01 PM, JM Casey wrote:
Hey Gene.
So, I'm just curious -- if the method of accessign jaws works as expected, why restart jaws just to get it to appear int eh tray?
Funny, this thread inspired me to actually look and -- I can't find JAWS in my system tray either. Now that I think about it, I don't remember the last time when I noticed it there. I guess it's been like that for yearsa nd I never even noticed anything strange. Is this just one of those computer niggles that you simply must figure out the reasoning behind a nd solve? I've certainly been there.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: August 22, 2022 12:52 PM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon

Insert+J works as expected.

Gene...


On 8/22/2022 12:50 PM, JM Casey wrote:
Hm.
Don't know about this problem, but kind of wondering, what happens when you hit insert+j to access the JAWS menu? Since the application is loaded and working, I assume all its commands also work? I never go to the system tray toaccess JAWS features, I just keep it there so it's not runnings a window all the time.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: August 22, 2022 12:24 PM
To: JAWS support list <main@jfw.groups.io>
Subject: Strange behavior with JAWS tray icon

Hi everyone!

This is a really strange one. I have JAWS set up to load when Windows loads but not to load for the log on screen because I don't use it. I also have it set to run from the system tray and to run minimized.

When the system first starts, the JAWS icon is nowhere to be seen even though JAWS is loaded and running and working properly. If I then exit JAWS, then reload it, the JAWS icon is now displayed in the system tray!

I have Windows set up to always show all icons in the system tray so no icons should be hidden.

Anyone else seen this behavior and know how to fix it? I have already tried doing a repair install.

Thanks!
Gene...


















Gene Warner
 

I did what you did but in my own way. JAWS does not remove it's start up entry from the registry so I go in and delete it myself. Then I add the JAWS shortcut to the startup folder in the system wide startup menu which is different from what you did, you only added the JAWS icon to your user start menu.

But at the end of the day, it did fix the system tray icon not showing up.

Gene...

On 8/22/2022 1:09 PM, Curtis Chong wrote:
Hello:
One warning about the approach I use to start JAWS from shell:startup. When, in the fall, you choose to update to, say, JAWS 2023, you will want to be sure to update the shell:startup folder with the new shortcut. This will not happen automatically.
Best wishes,
Curtis Chong
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 22, 2022 11:07 AM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon
Yeah, it's just not normal behavior and I want to figure it out if at
all possible because abnormal behavior means that something isn't quite
right.
Gene...
On 8/22/2022 1:01 PM, JM Casey wrote:
Hey Gene.
So, I'm just curious -- if the method of accessign jaws works as expected, why restart jaws just to get it to appear int eh tray?
Funny, this thread inspired me to actually look and -- I can't find JAWS in my system tray either. Now that I think about it, I don't remember the last time when I noticed it there. I guess it's been like that for yearsa nd I never even noticed anything strange. Is this just one of those computer niggles that you simply must figure out the reasoning behind a nd solve? I've certainly been there.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: August 22, 2022 12:52 PM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon

Insert+J works as expected.

Gene...


On 8/22/2022 12:50 PM, JM Casey wrote:
Hm.
Don't know about this problem, but kind of wondering, what happens when you hit insert+j to access the JAWS menu? Since the application is loaded and working, I assume all its commands also work? I never go to the system tray toaccess JAWS features, I just keep it there so it's not runnings a window all the time.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: August 22, 2022 12:24 PM
To: JAWS support list <main@jfw.groups.io>
Subject: Strange behavior with JAWS tray icon

Hi everyone!

This is a really strange one. I have JAWS set up to load when Windows loads but not to load for the log on screen because I don't use it. I also have it set to run from the system tray and to run minimized.

When the system first starts, the JAWS icon is nowhere to be seen even though JAWS is loaded and running and working properly. If I then exit JAWS, then reload it, the JAWS icon is now displayed in the system tray!

I have Windows set up to always show all icons in the system tray so no icons should be hidden.

Anyone else seen this behavior and know how to fix it? I have already tried doing a repair install.

Thanks!
Gene...


















JM Casey
 

Yeah, I understand. I'm kind o blown away because I just realised because of this that I can't remember the last time I actually noted a JAWS icon in the tray. I generally don't use it for much..maybe to get a window for some programmes that have minimised and don't have a native command to do so, but that's about it. So I guess I just never notice. I'm actually using an old JAWS version, so this doesn't seem a new development or anything.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: August 22, 2022 01:07 PM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon

Yeah, it's just not normal behavior and I want to figure it out if at all possible because abnormal behavior means that something isn't quite right.

Gene...


On 8/22/2022 1:01 PM, JM Casey wrote:
Hey Gene.
So, I'm just curious -- if the method of accessign jaws works as expected, why restart jaws just to get it to appear int eh tray?
Funny, this thread inspired me to actually look and -- I can't find JAWS in my system tray either. Now that I think about it, I don't remember the last time when I noticed it there. I guess it's been like that for yearsa nd I never even noticed anything strange. Is this just one of those computer niggles that you simply must figure out the reasoning behind a nd solve? I've certainly been there.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: August 22, 2022 12:52 PM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon

Insert+J works as expected.

Gene...


On 8/22/2022 12:50 PM, JM Casey wrote:
Hm.
Don't know about this problem, but kind of wondering, what happens when you hit insert+j to access the JAWS menu? Since the application is loaded and working, I assume all its commands also work? I never go to the system tray toaccess JAWS features, I just keep it there so it's not runnings a window all the time.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene
Warner
Sent: August 22, 2022 12:24 PM
To: JAWS support list <main@jfw.groups.io>
Subject: Strange behavior with JAWS tray icon

Hi everyone!

This is a really strange one. I have JAWS set up to load when Windows loads but not to load for the log on screen because I don't use it. I also have it set to run from the system tray and to run minimized.

When the system first starts, the JAWS icon is nowhere to be seen even though JAWS is loaded and running and working properly. If I then exit JAWS, then reload it, the JAWS icon is now displayed in the system tray!

I have Windows set up to always show all icons in the system tray so no icons should be hidden.

Anyone else seen this behavior and know how to fix it? I have already tried doing a repair install.

Thanks!
Gene...


















JM Casey
 

Recycled?
You mean restarted or reloaded?
Don't think I've ever had insert+j randomly stop working on me. If that happens, yeah, I would restart jaws..but it doesn't seem related to whether there's an icon present or not.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Curtis Chong
Sent: August 22, 2022 01:04 PM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon

In my experience, INSERT+J does not work reliably unless or until JAWS is recycled.

Best wishes,

Curtis Chong


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Monday, August 22, 2022 10:50 AM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon

Hm.
Don't know about this problem, but kind of wondering, what happens when you hit insert+j to access the JAWS menu? Since the application is loaded and working, I assume all its commands also work? I never go to the system tray toaccess JAWS features, I just keep it there so it's not runnings a window all the time.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: August 22, 2022 12:24 PM
To: JAWS support list <main@jfw.groups.io>
Subject: Strange behavior with JAWS tray icon

Hi everyone!

This is a really strange one. I have JAWS set up to load when Windows loads but not to load for the log on screen because I don't use it. I also have it set to run from the system tray and to run minimized.

When the system first starts, the JAWS icon is nowhere to be seen even though JAWS is loaded and running and working properly. If I then exit JAWS, then reload it, the JAWS icon is now displayed in the system tray!

I have Windows set up to always show all icons in the system tray so no icons should be hidden.

Anyone else seen this behavior and know how to fix it? I have already tried doing a repair install.

Thanks!
Gene...


Milton Ota
 

I can't really tell as I'm doing beta testing for Leasey.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 22, 2022 11:32 AM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon

That's what I do. Do you recall when this started happening for you? I only began noticing it after the July update.

Gene...


On 8/22/2022 12:29 PM, Milton Ota wrote:
Yes, I have been experiencing the problem you describe and I have found the only way to resolve the problem to have JAWS show up in the System Tray is to restart JAWS.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 22, 2022 11:24 AM
To: JAWS support list <main@jfw.groups.io>
Subject: Strange behavior with JAWS tray icon

Hi everyone!

This is a really strange one. I have JAWS set up to load when Windows loads but not to load for the log on screen because I don't use it. I also have it set to run from the system tray and to run minimized.

When the system first starts, the JAWS icon is nowhere to be seen even though JAWS is loaded and running and working properly. If I then exit JAWS, then reload it, the JAWS icon is now displayed in the system tray!

I have Windows set up to always show all icons in the system tray so no icons should be hidden.

Anyone else seen this behavior and know how to fix it? I have already tried doing a repair install.

Thanks!
Gene...











Curtis Chong
 

Hi Gene:

The procedure I use is meant for people who cannot or should not be fooling around with the Windows Registry.

JAWS does have two startup options: startup at login and startup for all users, both of which are turned off on my system. Then, for this user, I set it to "never".

I think what you did is absolutely fine, but I would never myself suggest for most folks to do what you did without some local support on their end<smile>.

Best wishes,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 22, 2022 11:15 AM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon

I did what you did but in my own way. JAWS does not remove it's start up
entry from the registry so I go in and delete it myself. Then I add the
JAWS shortcut to the startup folder in the system wide startup menu
which is different from what you did, you only added the JAWS icon to
your user start menu.

But at the end of the day, it did fix the system tray icon not showing up.

Gene...


On 8/22/2022 1:09 PM, Curtis Chong wrote:
Hello:

One warning about the approach I use to start JAWS from shell:startup. When, in the fall, you choose to update to, say, JAWS 2023, you will want to be sure to update the shell:startup folder with the new shortcut. This will not happen automatically.

Best wishes,

Curtis Chong


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 22, 2022 11:07 AM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon

Yeah, it's just not normal behavior and I want to figure it out if at
all possible because abnormal behavior means that something isn't quite
right.

Gene...


On 8/22/2022 1:01 PM, JM Casey wrote:
Hey Gene.
So, I'm just curious -- if the method of accessign jaws works as expected, why restart jaws just to get it to appear int eh tray?
Funny, this thread inspired me to actually look and -- I can't find JAWS in my system tray either. Now that I think about it, I don't remember the last time when I noticed it there. I guess it's been like that for yearsa nd I never even noticed anything strange. Is this just one of those computer niggles that you simply must figure out the reasoning behind a nd solve? I've certainly been there.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: August 22, 2022 12:52 PM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon

Insert+J works as expected.

Gene...


On 8/22/2022 12:50 PM, JM Casey wrote:
Hm.
Don't know about this problem, but kind of wondering, what happens when you hit insert+j to access the JAWS menu? Since the application is loaded and working, I assume all its commands also work? I never go to the system tray toaccess JAWS features, I just keep it there so it's not runnings a window all the time.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: August 22, 2022 12:24 PM
To: JAWS support list <main@jfw.groups.io>
Subject: Strange behavior with JAWS tray icon

Hi everyone!

This is a really strange one. I have JAWS set up to load when Windows loads but not to load for the log on screen because I don't use it. I also have it set to run from the system tray and to run minimized.

When the system first starts, the JAWS icon is nowhere to be seen even though JAWS is loaded and running and working properly. If I then exit JAWS, then reload it, the JAWS icon is now displayed in the system tray!

I have Windows set up to always show all icons in the system tray so no icons should be hidden.

Anyone else seen this behavior and know how to fix it? I have already tried doing a repair install.

Thanks!
Gene...



























Gene Warner
 

If this is happening to an older version of JAWS, that might mean that this is being caused by something Microsoft has done and not by Vispero.

Gene...

On 8/22/2022 1:15 PM, JM Casey wrote:
Yeah, I understand. I'm kind o blown away because I just realised because of this that I can't remember the last time I actually noted a JAWS icon in the tray. I generally don't use it for much..maybe to get a window for some programmes that have minimised and don't have a native command to do so, but that's about it. So I guess I just never notice. I'm actually using an old JAWS version, so this doesn't seem a new development or anything.
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: August 22, 2022 01:07 PM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon
Yeah, it's just not normal behavior and I want to figure it out if at all possible because abnormal behavior means that something isn't quite right.
Gene...
On 8/22/2022 1:01 PM, JM Casey wrote:
Hey Gene.
So, I'm just curious -- if the method of accessign jaws works as expected, why restart jaws just to get it to appear int eh tray?
Funny, this thread inspired me to actually look and -- I can't find JAWS in my system tray either. Now that I think about it, I don't remember the last time when I noticed it there. I guess it's been like that for yearsa nd I never even noticed anything strange. Is this just one of those computer niggles that you simply must figure out the reasoning behind a nd solve? I've certainly been there.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: August 22, 2022 12:52 PM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon

Insert+J works as expected.

Gene...


On 8/22/2022 12:50 PM, JM Casey wrote:
Hm.
Don't know about this problem, but kind of wondering, what happens when you hit insert+j to access the JAWS menu? Since the application is loaded and working, I assume all its commands also work? I never go to the system tray toaccess JAWS features, I just keep it there so it's not runnings a window all the time.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene
Warner
Sent: August 22, 2022 12:24 PM
To: JAWS support list <main@jfw.groups.io>
Subject: Strange behavior with JAWS tray icon

Hi everyone!

This is a really strange one. I have JAWS set up to load when Windows loads but not to load for the log on screen because I don't use it. I also have it set to run from the system tray and to run minimized.

When the system first starts, the JAWS icon is nowhere to be seen even though JAWS is loaded and running and working properly. If I then exit JAWS, then reload it, the JAWS icon is now displayed in the system tray!

I have Windows set up to always show all icons in the system tray so no icons should be hidden.

Anyone else seen this behavior and know how to fix it? I have already tried doing a repair install.

Thanks!
Gene...


















Gene Warner
 

I've never had any problems with the insert+j not working either.

Gene...

On 8/22/2022 1:16 PM, JM Casey wrote:
Recycled?
You mean restarted or reloaded?
Don't think I've ever had insert+j randomly stop working on me. If that happens, yeah, I would restart jaws..but it doesn't seem related to whether there's an icon present or not.
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Curtis Chong
Sent: August 22, 2022 01:04 PM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon
In my experience, INSERT+J does not work reliably unless or until JAWS is recycled.
Best wishes,
Curtis Chong
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Monday, August 22, 2022 10:50 AM
To: main@jfw.groups.io
Subject: Re: Strange behavior with JAWS tray icon
Hm.
Don't know about this problem, but kind of wondering, what happens when you hit insert+j to access the JAWS menu? Since the application is loaded and working, I assume all its commands also work? I never go to the system tray toaccess JAWS features, I just keep it there so it's not runnings a window all the time.
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: August 22, 2022 12:24 PM
To: JAWS support list <main@jfw.groups.io>
Subject: Strange behavior with JAWS tray icon
Hi everyone!
This is a really strange one. I have JAWS set up to load when Windows loads but not to load for the log on screen because I don't use it. I also have it set to run from the system tray and to run minimized.
When the system first starts, the JAWS icon is nowhere to be seen even though JAWS is loaded and running and working properly. If I then exit JAWS, then reload it, the JAWS icon is now displayed in the system tray!
I have Windows set up to always show all icons in the system tray so no icons should be hidden.
Anyone else seen this behavior and know how to fix it? I have already tried doing a repair install.
Thanks!
Gene...