Hi

Apologies if others have had this issue. I'm finding when using OCR to scan a PDF, that whilst the OcR will say that it has started and finished and the Results Viewer appears in the list of tabs, I cannot display it nor can JAWS read it other than the version of the results Viewer. I've tried this from both within a PDF and by trying to just scan the file from File Explorer. Any thoughts?

Using JAWS Version 2023.2210.29, Windows 10 Version 10.0.19041.1 and Adobe Acrobat DC Version 22.3.20282.0
--
Mark Fisher
Manager - People Systems
Water Corporation of Western Australia

Have you tried telling it to display the results in Word? And if your pdf is a complete graphic Jaws won’t OCR it. You’ll need to print it out and use a scanner to scan it back into your computer. I run across this once in awhile, fortunately not as much lately.

Karen

Hi

Apologies if others have had this issue. I'm finding when using OCR to scan a PDF, that whilst the OcR will say that it has started and finished and the Results Viewer appears in the list of tabs, I cannot display it nor can JAWS read it other than the version of the results Viewer. I've tried this from both within a PDF and by trying to just scan the file from File Explorer. Any thoughts?

Using JAWS Version 2023.2210.29, Windows 10 Version 10.0.19041.1 and Adobe Acrobat DC Version 22.3.20282.0
--
Mark Fisher
Manager - People Systems
Water Corporation of Western Australia

Hi, I would like to ask you this question… When I scan a doc and go to ocr with word to jaws, I get a message that I will need to install ms word although I have  word already installed. What can I do and does this also happen to you?  Andy and Leroy

Have you tried telling it to display the results in Word? And if your pdf is a complete graphic Jaws won’t OCR it. You’ll need to print it out and use a scanner to scan it back into your computer. I run across this once in awhile, fortunately not as much lately.

Karen

Hi

Apologies if others have had this issue. I'm finding when using OCR to scan a PDF, that whilst the OcR will say that it has started and finished and the Results Viewer appears in the list of tabs, I cannot display it nor can JAWS read it other than the version of the results Viewer. I've tried this from both within a PDF and by trying to just scan the file from File Explorer. Any thoughts?

Using JAWS Version 2023.2210.29, Windows 10 Version 10.0.19041.1 and Adobe Acrobat DC Version 22.3.20282.0
--
Mark Fisher
Manager - People Systems
Water Corporation of Western Australia

Hi, I would like to ask you this question… When I scan a doc and go to ocr with word to jaws, I get a message that I will need to install ms word although I have  word already installed. What can I do and does this also happen to you?  Andy and Leroy

Have you tried telling it to display the results in Word? And if your pdf is a complete graphic Jaws won’t OCR it. You’ll need to print it out and use a scanner to scan it back into your computer. I run across this once in awhile, fortunately not as much lately.

Karen

Hi

Apologies if others have had this issue. I'm finding when using OCR to scan a PDF, that whilst the OcR will say that it has started and finished and the Results Viewer appears in the list of tabs, I cannot display it nor can JAWS read it other than the version of the results Viewer. I've tried this from both within a PDF and by trying to just scan the file from File Explorer. Any thoughts?

Using JAWS Version 2023.2210.29, Windows 10 Version 10.0.19041.1 and Adobe Acrobat DC Version 22.3.20282.0
--
Mark Fisher
Manager - People Systems
Water Corporation of Western Australia

Hello:

 

This does not happen to me. Suggest contacting Vispero Tech Support.

 

Cordially,

 

Curtis Chong

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Andrew J. LaPointe
Sent: Wednesday, December 14, 2022 7:01 AM
To: main@jfw.groups.io
Subject: Re: Results Viewer Not Able To Be Displayed After OCR

 

Hi, I would like to ask you this question… When I scan a doc and go to ocr with word to jaws, I get a message that I will need to install ms word although I have  word already installed. What can I do and does this also happen to you?  Andy and Leroy

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Karen Reynolds
Sent: Wednesday, December 14, 2022 8:54 AM
To: main@jfw.groups.io
Subject: Re: Results Viewer Not Able To Be Displayed After OCR

 

Have you tried telling it to display the results in Word? And if your pdf is a complete graphic Jaws won’t OCR it. You’ll need to print it out and use a scanner to scan it back into your computer. I run across this once in awhile, fortunately not as much lately.

 

Karen

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mark Fisher
Sent: Wednesday, December 14, 2022 6:37 AM
To: main@jfw.groups.io
Subject: Results Viewer Not Able To Be Displayed After OCR

 

Hi

Apologies if others have had this issue. I'm finding when using OCR to scan a PDF, that whilst the OcR will say that it has started and finished and the Results Viewer appears in the list of tabs, I cannot display it nor can JAWS read it other than the version of the results Viewer. I've tried this from both within a PDF and by trying to just scan the file from File Explorer. Any thoughts?

Using JAWS Version 2023.2210.29, Windows 10 Version 10.0.19041.1 and Adobe Acrobat DC Version 22.3.20282.0
--
Mark Fisher
Manager - People Systems
Water Corporation of Western Australia