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question about uninstalling Jaws

Madison Martin #95834 Hi all, Is it possible to uninstall a specific version of Jaws without uninstalling the whole program? I ask because I discovered that I still have Jaws 2013 on my old laptop but yet when I use it it's 2021 that I'm using. If this is possible then how do I do this? Thanks for any help anyone can provide me! Madison
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Tony Schnurr #95835 Madison, You should just be able to go into add and remove programs and select the older version of jaws for removal. Note, there is one very important step to remember during the uninstall process. When when prompted whether or not you wish to remove shared components; select know. In this way any components that are shared between versions of jaws will remain. The only time you should remove shared components is when you’re trying to completely clean jaws off of a system. Regards. Tony toggle quoted messageShow quoted text On Mar 2, 2022, at 10:20, Madison Martin <Madison.Martin2000@...> wrote: Hi all, Is it possible to uninstall a specific version of Jaws without uninstalling the whole program? I ask because I discovered that I still have Jaws 2013 on my old laptop but yet when I use it it's 2021 that I'm using. If this is possible then how do I do this? Thanks for any help anyone can provide me! Madison
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Steve Nutt #95838 Yep, if it still exists in Apps And Features, just uninstall in the usual way, but say No to removing shared components, otherwise you may end up having to repair your newer version of JAWS. All the best Steve -- To subscribe to our News and Special Offers list, go to https://www.comproom.co.uk/subscribe Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW T: +44(0)1438-742286 M: +44(0)7956-334938 F: +44(0)1438-759589 E: steve@... W: https://www.comproom.co.uk toggle quoted messageShow quoted text -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin Sent: 02 March 2022 15:20 To: main@jfw.groups.io Subject: question about uninstalling Jaws Hi all, Is it possible to uninstall a specific version of Jaws without uninstalling the whole program? I ask because I discovered that I still have Jaws 2013 on my old laptop but yet when I use it it's 2021 that I'm using. If this is possible then how do I do this? Thanks for any help anyone can provide me! Madison
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Dan Longmore #95840 Hi, Yes, you can uninstall prior versions. Make sure you do not uninstall "shared components" when prompted. IF you remove these shared components JAWS, current version, and any other Freedom products will not function. Dan toggle quoted messageShow quoted text -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin Sent: Wednesday, March 2, 2022 10:20 AM To: main@jfw.groups.io Subject: question about uninstalling Jaws Hi all, Is it possible to uninstall a specific version of Jaws without uninstalling the whole program? I ask because I discovered that I still have Jaws 2013 on my old laptop but yet when I use it it's 2021 that I'm using. If this is possible then how do I do this? Thanks for any help anyone can provide me! Madison
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Steve Nutt #95848 Or do what I do, uninstall shared components as well, then reinstall JAWS. Just save your settings folder. I hate leaving shared components for several versions of JAWS on my system. All the best Steve -- To subscribe to our News and Special Offers list, go to https://www.comproom.co.uk/subscribe Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW T: +44(0)1438-742286 M: +44(0)7956-334938 F: +44(0)1438-759589 E: steve@... W: https://www.comproom.co.uk toggle quoted messageShow quoted text -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dan Longmore Sent: 02 March 2022 19:00 To: main@jfw.groups.io Subject: Re: question about uninstalling Jaws Hi, Yes, you can uninstall prior versions. Make sure you do not uninstall "shared components" when prompted. IF you remove these shared components JAWS, current version, and any other Freedom products will not function. Dan -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin Sent: Wednesday, March 2, 2022 10:20 AM To: main@jfw.groups.io Subject: question about uninstalling Jaws Hi all, Is it possible to uninstall a specific version of Jaws without uninstalling the whole program? I ask because I discovered that I still have Jaws 2013 on my old laptop but yet when I use it it's 2021 that I'm using. If this is possible then how do I do this? Thanks for any help anyone can provide me! Madison
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