Topics

moderated Problem with Jaws 2021 and Brave browser


T. Civitello
 

I am having a problem with the "say all" command in the latest version 2021 of Jaws. Using the Brave Web browser, Random words are spoken with a rising pitch, like capitalized letters are. At times it occurs every few words and is very annoying. A friend looked at the screen an could not see any thing that would cause this. It doesn't happen with IE or Edge. Does anyone else have this problem or a cure.  Tom


T. Civitello
 

I forgot to say it doesn’t happen when using Jaws 2020. Tom
 

From: TCivitello
Sent: Monday, November 16, 2020 12:14 PM
Subject: Problem with Jaws 2021 and Brave browser
 
I am having a problem with the "say all" command in the latest version 2021 of Jaws. Using the Brave Web browser, Random words are spoken with a rising pitch, like capitalized letters are. At times it occurs every few words and is very annoying. A friend looked at the screen an could not see any thing that would cause this. It doesn't happen with IE or Edge. Does anyone else have this problem or a cure.  Tom


Mike B
 


Tom,
 
Have you merged your J2020 settings into J2021?  If not, try that to see if it helps.

Take care and stay safe.  Mike.  Sent from my iBarstool.  Go Rams!
Main's Law:  For every action there is an equal and opposite government program.

----- Original Message -----
Sent: Monday, November 16, 2020 1:26 PM
Subject: Re: Problem with Jaws 2021 and Brave browser

I forgot to say it doesn’t happen when using Jaws 2020. Tom
 
From: TCivitello
Sent: Monday, November 16, 2020 12:14 PM
Subject: Problem with Jaws 2021 and Brave browser
 
I am having a problem with the "say all" command in the latest version 2021 of Jaws. Using the Brave Web browser, Random words are spoken with a rising pitch, like capitalized letters are. At times it occurs every few words and is very annoying. A friend looked at the screen an could not see any thing that would cause this. It doesn't happen with IE or Edge. Does anyone else have this problem or a cure.  Tom


T. Civitello
 

No! I had been having a problem with “unknown call to function ....” for several weeks when I was on line. this was solved by not merging the settings from 2020 to 2021. As this problem only occurs with the Brave browser, it will probably bite the dust.  Tom
 

From: Mike B
Sent: Monday, November 16, 2020 2:04 PM
Subject: Re: Problem with Jaws 2021 and Brave browser
 
Tom,
 
Have you merged your J2020 settings into J2021?  If not, try that to see if it helps.

Take care and stay safe.  Mike.  Sent from my iBarstool.  Go Rams!
Main's Law:  For every action there is an equal and opposite government program.
----- Original Message -----
Sent: Monday, November 16, 2020 1:26 PM
Subject: Re: Problem with Jaws 2021 and Brave browser
 
I forgot to say it doesn’t happen when using Jaws 2020. Tom
 
From: TCivitello
Sent: Monday, November 16, 2020 12:14 PM
Subject: Problem with Jaws 2021 and Brave browser
 
I am having a problem with the "say all" command in the latest version 2021 of Jaws. Using the Brave Web browser, Random words are spoken with a rising pitch, like capitalized letters are. At times it occurs every few words and is very annoying. A friend looked at the screen an could not see any thing that would cause this. It doesn't happen with IE or Edge. Does anyone else have this problem or a cure.  Tom


Chris Hill
 

I just tried it with both vocalizer and eloquence.  No problems here.  I've had a gradually rising pitch with eloquence in the past while reading long items, that's one of the reasons I don't generally use it.



On 11/16/2020 16:04, Mike B wrote:

Tom,
 
Have you merged your J2020 settings into J2021?  If not, try that to see if it helps.

Take care and stay safe.  Mike.  Sent from my iBarstool.  Go Rams!
Main's Law:  For every action there is an equal and opposite government program.
----- Original Message -----
Sent: Monday, November 16, 2020 1:26 PM
Subject: Re: Problem with Jaws 2021 and Brave browser

I forgot to say it doesn’t happen when using Jaws 2020. Tom
 
From: TCivitello
Sent: Monday, November 16, 2020 12:14 PM
Subject: Problem with Jaws 2021 and Brave browser
 
I am having a problem with the "say all" command in the latest version 2021 of Jaws. Using the Brave Web browser, Random words are spoken with a rising pitch, like capitalized letters are. At times it occurs every few words and is very annoying. A friend looked at the screen an could not see any thing that would cause this. It doesn't happen with IE or Edge. Does anyone else have this problem or a cure.  Tom


David Goldfield <david.goldfield@...>
 

Tom, this isn't something I've encountered and I'm a regular user of Brave.
What voice are you using? If Eloquence, are you using the Reed voice or one of the other variations?
What parameters are you using, as in the settings for pitch and rate?
Is this behavior consistent? In other words, if you perform a "say all" three times on the same page will it exhibit the same behavior on the same text all three times?
Can you provide a specific URL where you notice this behavior and specific text areas where the voice changes?
With this information we can try to see if we can reproduce the issue.
By chance I'm wondering if the "indicate capitalization" option in Settings Center got changed. To verify this,
1: Ensure that Brave is open and that it is the active window.
2. Press insert-6 (on the numbers row) to open Settings Center.
3. Type "cap" without the quotes.
4. Arrow down to the "indicate capitalization" setting and ensure that it is set for "char (meaning character.)


David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019

WWW.DavidGoldfield.org
On 11/16/2020 3:14 PM, T. Civitello wrote:

I am having a problem with the "say all" command in the latest version 2021 of Jaws. Using the Brave Web browser, Random words are spoken with a rising pitch, like capitalized letters are. At times it occurs every few words and is very annoying. A friend looked at the screen an could not see any thing that would cause this. It doesn't happen with IE or Edge. Does anyone else have this problem or a cure.  Tom


T. Civitello
 

I will try to respond a piece at a time.
 
4. Arrow down to the "indicate capitalization" setting and ensure that it is set for "char (meaning character.)
 
It is set to char.  Also Ignore during say all is checked.  Tom

Sent: Monday, November 16, 2020 5:11 PM
Subject: Re: Problem with Jaws 2021 and Brave browser
 
Tom, this isn't something I've encountered and I'm a regular user of Brave.
What voice are you using? If Eloquence, are you using the Reed voice or one of the other variations?
What parameters are you using, as in the settings for pitch and rate?
Is this behavior consistent? In other words, if you perform a "say all" three times on the same page will it exhibit the same behavior on the same text all three times?
Can you provide a specific URL where you notice this behavior and specific text areas where the voice changes?
With this information we can try to see if we can reproduce the issue.
By chance I'm wondering if the "indicate capitalization" option in Settings Center got changed. To verify this,
1: Ensure that Brave is open and that it is the active window.
2. Press insert-6 (on the numbers row) to open Settings Center.
3. Type "cap" without the quotes.
4. Arrow down to the "indicate capitalization" setting and ensure that it is set for "char (meaning character.)


David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019

WWW.DavidGoldfield.org
On 11/16/2020 3:14 PM, T. Civitello wrote:
I am having a problem with the "say all" command in the latest version 2021 of Jaws. Using the Brave Web browser, Random words are spoken with a rising pitch, like capitalized letters are. At times it occurs every few words and is very annoying. A friend looked at the screen an could not see any thing that would cause this. It doesn't happen with IE or Edge. Does anyone else have this problem or a cure.  Tom


T. Civitello
 

Elequence, Reed, rate 57, pitch65.
 

Sent: Monday, November 16, 2020 5:11 PM
Subject: Re: Problem with Jaws 2021 and Brave browser
 
Tom, this isn't something I've encountered and I'm a regular user of Brave.
What voice are you using? If Eloquence, are you using the Reed voice or one of the other variations?
What parameters are you using, as in the settings for pitch and rate?
Is this behavior consistent? In other words, if you perform a "say all" three times on the same page will it exhibit the same behavior on the same text all three times?
Can you provide a specific URL where you notice this behavior and specific text areas where the voice changes?
With this information we can try to see if we can reproduce the issue.
By chance I'm wondering if the "indicate capitalization" option in Settings Center got changed. To verify this,
1: Ensure that Brave is open and that it is the active window.
2. Press insert-6 (on the numbers row) to open Settings Center.
3. Type "cap" without the quotes.
4. Arrow down to the "indicate capitalization" setting and ensure that it is set for "char (meaning character.)


David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019

WWW.DavidGoldfield.org
On 11/16/2020 3:14 PM, T. Civitello wrote:
I am having a problem with the "say all" command in the latest version 2021 of Jaws. Using the Brave Web browser, Random words are spoken with a rising pitch, like capitalized letters are. At times it occurs every few words and is very annoying. A friend looked at the screen an could not see any thing that would cause this. It doesn't happen with IE or Edge. Does anyone else have this problem or a cure.  Tom


T. Civitello
 

Sent: Monday, November 16, 2020 5:11 PM
Subject: Re: Problem with Jaws 2021 and Brave browser
 
Tom, this isn't something I've encountered and I'm a regular user of Brave.
What voice are you using? If Eloquence, are you using the Reed voice or one of the other variations?
What parameters are you using, as in the settings for pitch and rate?
Is this behavior consistent? In other words, if you perform a "say all" three times on the same page will it exhibit the same behavior on the same text all three times?
Can you provide a specific URL where you notice this behavior and specific text areas where the voice changes?
With this information we can try to see if we can reproduce the issue.
By chance I'm wondering if the "indicate capitalization" option in Settings Center got changed. To verify this,
1: Ensure that Brave is open and that it is the active window.
2. Press insert-6 (on the numbers row) to open Settings Center.
3. Type "cap" without the quotes.
4. Arrow down to the "indicate capitalization" setting and ensure that it is set for "char (meaning character.)


David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019

WWW.DavidGoldfield.org
On 11/16/2020 3:14 PM, T. Civitello wrote:
I am having a problem with the "say all" command in the latest version 2021 of Jaws. Using the Brave Web browser, Random words are spoken with a rising pitch, like capitalized letters are. At times it occurs every few words and is very annoying. A friend looked at the screen an could not see any thing that would cause this. It doesn't happen with IE or Edge. Does anyone else have this problem or a cure.  Tom