moderated Problem using Bard, on the PC.


Albert Cutolo
 

Good morning everyone, 

 

I’m writing too ask the following question as it  relates too using Bard on a PC computer.  Using the latest Jaws and windows 10, Whenever I type a book in the search field and press the enter key,  The search results don’t come up for the book,.  It just seems too freeze up, and I can’t go further.  I did check the check box, too have all my audio books displayed in the English  language, But that doesn’t resolve the issue that I’m trying too describe here.     

 

Is anyone that uses bard on a PC encountering this issue? 

 

Al   


Adrian Spratt
 

Al,

 

Two thoughts:

 

A few times, I’ve noticed that when I think I’m typing in the book search edit field, I’ve somehow landed in the combo box of languages. As I recall, a shift-tab takes me out of it and back into the edit field. I emphasize that I don’t realize this has happened until I get frustrated and start pressing arrow keys.

 

Second, be sure you’re allowing some time to pass before results come up. BARD can move quite slowly.

 

--

My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Sent: Sunday, September 4, 2022 7:55 AM
To: main@jfw.groups.io
Subject: Problem using Bard, on the PC.

 

Good morning everyone, 

 

I’m writing too ask the following question as it  relates too using Bard on a PC computer.  Using the latest Jaws and windows 10, Whenever I type a book in the search field and press the enter key,  The search results don’t come up for the book,.  It just seems too freeze up, and I can’t go further.  I did check the check box, too have all my audio books displayed in the English  language, But that doesn’t resolve the issue that I’m trying too describe here.     

 

Is anyone that uses bard on a PC encountering this issue? 

 

Al   


Pat Byrne
 

Al,
I've not had that problem.  Win10 and JFW 2021.
Adrian's thought about the proper field could be an answer.
Pat ByrneAt 06:55 AM 9/4/2022, you wrote:

Good morning everyone, 

 

I�m writing too ask the following question as it  relates too using Bard on a PC computer.  Using the latest Jaws and windows 10, Whenever I type a book in the search field and press the enter key,  The search results don�t come up for the book,.  It just seems too freeze up, and I can�t go further.  I did check the check box, too have all my audio books displayed in the English  language, But that doesn�t resolve the issue that I�m trying too describe here.    

 

Is anyone that uses bard on a PC encountering this issue? 

 

Al  


Bill White
 

Hi, Al. Yes. It's a problem with the BARD website. sometimes the booklists don't come up until the gateway times out. I've written to them about this giving them the errors, but this seems to keep happening. They might fix it for a day or so, but then it goes back to the same old sluggish behavior.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Albert Cutolo
Sent: Sunday, September 4, 2022 4:55 AM
To: main@jfw.groups.io
Subject: Problem using Bard, on the PC.

 

Good morning everyone, 

 

I’m writing too ask the following question as it  relates too using Bard on a PC computer.  Using the latest Jaws and windows 10, Whenever I type a book in the search field and press the enter key,  The search results don’t come up for the book,.  It just seems too freeze up, and I can’t go further.  I did check the check box, too have all my audio books displayed in the English  language, But that doesn’t resolve the issue that I’m trying too describe here.     

 

Is anyone that uses bard on a PC encountering this issue? 

 

Al   


Tom Behler
 

Al:

 

I actually had this happen just last night.

 

My solution was to shut down my PC and re-boot, after which my log-in went fine, and the issue went away.

 

I’m using the latest version of Jaws and a Windows 10 PC here.

 

Dr.  Tom Behler From Michigan

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Sent: Sunday, September 4, 2022 7:55 AM
To: main@jfw.groups.io
Subject: Problem using Bard, on the PC.

 

Good morning everyone, 

 

I’m writing too ask the following question as it  relates too using Bard on a PC computer.  Using the latest Jaws and windows 10, Whenever I type a book in the search field and press the enter key,  The search results don’t come up for the book,.  It just seems too freeze up, and I can’t go further.  I did check the check box, too have all my audio books displayed in the English  language, But that doesn’t resolve the issue that I’m trying too describe here.     

 

Is anyone that uses bard on a PC encountering this issue? 

 

Al   


Karen Reynolds
 

Hi Al,

This is a known issue, has been for awhile. They say they are working on it. Try putting just a few words of the title in the search. That seems to work better. The same problem occurs when looking through titles, press enter on a title and enter on the author. There is a gateway timeout on that one too if there are very many books by that author.

 

Karen

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Sent: Sunday, September 4, 2022 7:55 AM
To: main@jfw.groups.io
Subject: Problem using Bard, on the PC.

 

Good morning everyone, 

 

I’m writing too ask the following question as it  relates too using Bard on a PC computer.  Using the latest Jaws and windows 10, Whenever I type a book in the search field and press the enter key,  The search results don’t come up for the book,.  It just seems too freeze up, and I can’t go further.  I did check the check box, too have all my audio books displayed in the English  language, But that doesn’t resolve the issue that I’m trying too describe here.     

 

Is anyone that uses bard on a PC encountering this issue? 

 

Al   


 

I’m with Bill. The BARD website is obviously having issues this weekend as I’m experiencing the same delays when searching for book titles as others have posted. In fact, I just did a valid search and received the following error:

 

Bad gateway Error code 502

Visit cloudflare.com for more information.

2022-09-04 17:06:32 UTC

 

I know BARD is in process of changing some things regarding login procedures and acceptable passwords and I suspect that might be a contributing factor regarding these problems.

 

Alan Lemly

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Sunday, September 4, 2022 9:10 AM
To: main@jfw.groups.io
Subject: Re: Problem using Bard, on the PC.

 

Hi, Al. Yes. It's a problem with the BARD website. sometimes the booklists don't come up until the gateway times out. I've written to them about this giving them the errors, but this seems to keep happening. They might fix it for a day or so, but then it goes back to the same old sluggish behavior.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Albert Cutolo
Sent: Sunday, September 4, 2022 4:55 AM
To: main@jfw.groups.io
Subject: Problem using Bard, on the PC.

 

Good morning everyone, 

 

I’m writing too ask the following question as it  relates too using Bard on a PC computer.  Using the latest Jaws and windows 10, Whenever I type a book in the search field and press the enter key,  The search results don’t come up for the book,.  It just seems too freeze up, and I can’t go further.  I did check the check box, too have all my audio books displayed in the English  language, But that doesn’t resolve the issue that I’m trying too describe here.     

 

Is anyone that uses bard on a PC encountering this issue? 

 

Al   


Mike Pietruk
 

Karen

Given your explanation, and even if it's a known issue, given the
bureaucracy involved, getting anything fixed is probably a super complex
process.
So, the work around you mentioned, and other suggestion made in this
deiscussion,
is the way to handle it.
And Bard seems to be slow in downloads for as long as I can remember.
Don't use BARD when one's patience is at a minimum.


Karen Reynolds
 

Hi Mike,
The problem was not there a year or so ago. I've asked about it twice in the
past year and they keep saying they are working on it. Knowing computers,
issues with them, and trying to keep things secure, plus as someone said
trying to set things up for two factor authentication in the future, this is
the best thing I've come up with to work around the issue. You can write to
them yourself at NLSDownload <NLSDownload@...> and ask about it. Perhaps
they have more information since I wrote earlier in the summer.

Karen

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk
Sent: Sunday, September 4, 2022 3:02 PM
To: main@jfw.groups.io
Subject: Re: Problem using Bard, on the PC.

Karen

Given your explanation, and even if it's a known issue, given the
bureaucracy involved, getting anything fixed is probably a super complex
process.
So, the work around you mentioned, and other suggestion made in this
deiscussion, is the way to handle it.
And Bard seems to be slow in downloads for as long as I can remember.
Don't use BARD when one's patience is at a minimum.


Curtis Chong
 

Greetings:

I logged into BARD today through Chrome on a Windows computer. No issues to
report. I even went into Recent Books.

Is the problem related to searching?

Cordially,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Karen Reynolds
Sent: Sunday, September 04, 2022 2:13 PM
To: main@jfw.groups.io
Subject: Re: Problem using Bard, on the PC.

Hi Mike,
The problem was not there a year or so ago. I've asked about it twice in the
past year and they keep saying they are working on it. Knowing computers,
issues with them, and trying to keep things secure, plus as someone said
trying to set things up for two factor authentication in the future, this is
the best thing I've come up with to work around the issue. You can write to
them yourself at NLSDownload <NLSDownload@...> and ask about it. Perhaps
they have more information since I wrote earlier in the summer.

Karen


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk
Sent: Sunday, September 4, 2022 3:02 PM
To: main@jfw.groups.io
Subject: Re: Problem using Bard, on the PC.

Karen

Given your explanation, and even if it's a known issue, given the
bureaucracy involved, getting anything fixed is probably a super complex
process.
So, the work around you mentioned, and other suggestion made in this
deiscussion, is the way to handle it.
And Bard seems to be slow in downloads for as long as I can remember.
Don't use BARD when one's patience is at a minimum.


Mike Pietruk
 

hmmm!!

When NLS introduces two factor authentification, I can only imagine the
problems folks might have. I believe what you say about them working on
all of the issues folks have, but for a government agency to fix anything
goes far both identifying the problem and the fix. The people working the
site know the fixes; what they cannot get around is getting the approvals
required to do things. If someone works lfor a government agency, they
cannot just go ahead on their own and take care of something. I really
sympathize for individuals working in the field for a government agency as
they likely are continually frustrated in how they personally cannot
resolve things like in the private sector. I thank God that I have never
needed to seek government employment and try keeping my needing to deal
with an agency to an absolute minimum.
I don't blame the individuals themselves; but the bureaucracy they have to
deal with.

On Sun, 4 Sep 2022, Karen Reynolds wrote:

Hi Mike,
The problem was not there a year or so ago. I've asked about it twice in the
past year and they keep saying they are working on it. Knowing computers,
issues with them, and trying to keep things secure, plus as someone said
trying to set things up for two factor authentication in the future, this is
the best thing I've come up with to work around the issue. You can write to
them yourself at NLSDownload <NLSDownload@...> and ask about it. Perhaps
they have more information since I wrote earlier in the summer.

Karen


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk
Sent: Sunday, September 4, 2022 3:02 PM
To: main@jfw.groups.io
Subject: Re: Problem using Bard, on the PC.

Karen

Given your explanation, and even if it's a known issue, given the
bureaucracy involved, getting anything fixed is probably a super complex
process.
So, the work around you mentioned, and other suggestion made in this
deiscussion, is the way to handle it.
And Bard seems to be slow in downloads for as long as I can remember.
Don't use BARD when one's patience is at a minimum.














Mike Pietruk
 

Curtis

The issue Al raised was related to searches.
I would expect that the part of Bard you used -- and which I use most
often --
expects as it should most of the time.


K0LNY
 

Which browsers are people using when you have the problems?

----- Original Message -----
From: "Mike Pietruk" <pietruk@...>
To: <main@jfw.groups.io>
Sent: Sunday, September 04, 2022 3:49 PM
Subject: Re: Problem using Bard, on the PC.


Curtis

The issue Al raised was related to searches.
I would expect that the part of Bard you used -- and which I use most
often --
expects as it should most of the time.


Mike Pietruk
 

Glenn

That's a good question. Personally, I do so few searches and have, when
something unexpected is returned, figured out how to try a 2nd time or so
to retrieve what
I needed to find.
But, those who do searches regularly probably should experiment with
different browsers and maybe even with
different screen readers or different versions of a given screen reader.
On may sites, if I have an issue with one, using something else (or a
combo of these) usually gets around whatever initially renders issues.


Bill White
 

Yes, the problem is related to searching, especially bringing up a
particular author in the Author Alphabetic list.

Bill White

billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Curtis
Chong
Sent: Sunday, September 4, 2022 1:21 PM
To: main@jfw.groups.io
Subject: Re: Problem using Bard, on the PC.

Greetings:

I logged into BARD today through Chrome on a Windows computer. No issues to
report. I even went into Recent Books.

Is the problem related to searching?

Cordially,

Curtis Chong


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Karen Reynolds
Sent: Sunday, September 04, 2022 2:13 PM
To: main@jfw.groups.io
Subject: Re: Problem using Bard, on the PC.

Hi Mike,
The problem was not there a year or so ago. I've asked about it twice in the
past year and they keep saying they are working on it. Knowing computers,
issues with them, and trying to keep things secure, plus as someone said
trying to set things up for two factor authentication in the future, this is
the best thing I've come up with to work around the issue. You can write to
them yourself at NLSDownload <NLSDownload@...> and ask about it. Perhaps
they have more information since I wrote earlier in the summer.

Karen


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk
Sent: Sunday, September 4, 2022 3:02 PM
To: main@jfw.groups.io
Subject: Re: Problem using Bard, on the PC.

Karen

Given your explanation, and even if it's a known issue, given the
bureaucracy involved, getting anything fixed is probably a super complex
process.
So, the work around you mentioned, and other suggestion made in this
deiscussion, is the way to handle it.
And Bard seems to be slow in downloads for as long as I can remember.
Don't use BARD when one's patience is at a minimum.


Bill White
 

Hi, Mike. Two-factor authentication will only be for libraries, according to
BARD. It won't affect patron logins.

Bill White

billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike
Pietruk
Sent: Sunday, September 4, 2022 1:45 PM
To: main@jfw.groups.io
Subject: Re: Problem using Bard, on the PC.


hmmm!!

When NLS introduces two factor authentification, I can only imagine the
problems folks might have. I believe what you say about them working on
all of the issues folks have, but for a government agency to fix anything
goes far both identifying the problem and the fix. The people working the
site know the fixes; what they cannot get around is getting the approvals
required to do things. If someone works lfor a government agency, they
cannot just go ahead on their own and take care of something. I really
sympathize for individuals working in the field for a government agency as
they likely are continually frustrated in how they personally cannot
resolve things like in the private sector. I thank God that I have never
needed to seek government employment and try keeping my needing to deal
with an agency to an absolute minimum.
I don't blame the individuals themselves; but the bureaucracy they have to
deal with.


On Sun, 4 Sep 2022, Karen Reynolds wrote:

Hi Mike,
The problem was not there a year or so ago. I've asked about it twice in
the
past year and they keep saying they are working on it. Knowing computers,
issues with them, and trying to keep things secure, plus as someone said
trying to set things up for two factor authentication in the future, this
is
the best thing I've come up with to work around the issue. You can write
to
them yourself at NLSDownload <NLSDownload@...> and ask about it.
Perhaps
they have more information since I wrote earlier in the summer.

Karen


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk
Sent: Sunday, September 4, 2022 3:02 PM
To: main@jfw.groups.io
Subject: Re: Problem using Bard, on the PC.

Karen

Given your explanation, and even if it's a known issue, given the
bureaucracy involved, getting anything fixed is probably a super complex
process.
So, the work around you mentioned, and other suggestion made in this
deiscussion, is the way to handle it.
And Bard seems to be slow in downloads for as long as I can remember.
Don't use BARD when one's patience is at a minimum.














Bill White
 

I'm using the latest version of Google Chrome, but it's not a problem with
the browser. It's a problem with BARD fetching and displaying the search
results.

Bill White

billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Glenn /
Lenny
Sent: Sunday, September 4, 2022 1:55 PM
To: main@jfw.groups.io
Subject: Re: Problem using Bard, on the PC.

Which browsers are people using when you have the problems?

----- Original Message -----
From: "Mike Pietruk" <pietruk@...>
To: <main@jfw.groups.io>
Sent: Sunday, September 04, 2022 3:49 PM
Subject: Re: Problem using Bard, on the PC.


Curtis

The issue Al raised was related to searches.
I would expect that the part of Bard you used -- and which I use most
often --
expects as it should most of the time.


Tom Behler
 

The problem here seems to be related to searching, although I occasionally
have to log into the BARD web site a couple of times until my credentials
are recognized.

Tom Behler

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Curtis Chong
Sent: Sunday, September 4, 2022 4:21 PM
To: main@jfw.groups.io
Subject: Re: Problem using Bard, on the PC.

Greetings:

I logged into BARD today through Chrome on a Windows computer. No issues to
report. I even went into Recent Books.

Is the problem related to searching?

Cordially,

Curtis Chong


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Karen Reynolds
Sent: Sunday, September 04, 2022 2:13 PM
To: main@jfw.groups.io
Subject: Re: Problem using Bard, on the PC.

Hi Mike,
The problem was not there a year or so ago. I've asked about it twice in the
past year and they keep saying they are working on it. Knowing computers,
issues with them, and trying to keep things secure, plus as someone said
trying to set things up for two factor authentication in the future, this is
the best thing I've come up with to work around the issue. You can write to
them yourself at NLSDownload <NLSDownload@...> and ask about it. Perhaps
they have more information since I wrote earlier in the summer.

Karen


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk
Sent: Sunday, September 4, 2022 3:02 PM
To: main@jfw.groups.io
Subject: Re: Problem using Bard, on the PC.

Karen

Given your explanation, and even if it's a known issue, given the
bureaucracy involved, getting anything fixed is probably a super complex
process.
So, the work around you mentioned, and other suggestion made in this
deiscussion, is the way to handle it.
And Bard seems to be slow in downloads for as long as I can remember.
Don't use BARD when one's patience is at a minimum.


Tom Behler
 

I'm using Google Chrome.

Tom Behler

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Sunday, September 4, 2022 4:55 PM
To: main@jfw.groups.io
Subject: Re: Problem using Bard, on the PC.

Which browsers are people using when you have the problems?

----- Original Message -----
From: "Mike Pietruk" <pietruk@...>
To: <main@jfw.groups.io>
Sent: Sunday, September 04, 2022 3:49 PM
Subject: Re: Problem using Bard, on the PC.


Curtis

The issue Al raised was related to searches.
I would expect that the part of Bard you used -- and which I use most
often --
expects as it should most of the time.


Pat Byrne
 

I couldn't get the search to work, either.  JFW 2021 and Edge.  This is recent; worked a few days ago.
Pat ByrneAt 06:55 AM 9/4/2022, you wrote:

Good morning everyone, 

 

I�m writing too ask the following question as it  relates too using Bard on a PC computer.  Using the latest Jaws and windows 10, Whenever I type a book in the search field and press the enter key,  The search results don�t come up for the book,.  It just seems too freeze up, and I can�t go further.  I did check the check box, too have all my audio books displayed in the English  language, But that doesn�t resolve the issue that I�m trying too describe here.    

 

Is anyone that uses bard on a PC encountering this issue? 

 

Al