Moderated Problem using Bard, on the PC.
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Albert Cutolo
Good morning everyone,
I’m writing too ask the following question as it relates too using Bard on a PC computer. Using the latest Jaws and windows 10, Whenever I type a book in the search field and press the enter key, The search results don’t come up for the book,. It just seems too freeze up, and I can’t go further. I did check the check box, too have all my audio books displayed in the English language, But that doesn’t resolve the issue that I’m trying too describe here.
Is anyone that uses bard on a PC encountering this issue?
Al |
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Adrian Spratt
Al,
Two thoughts:
A few times, I’ve noticed that when I think I’m typing in the book search edit field, I’ve somehow landed in the combo box of languages. As I recall, a shift-tab takes me out of it and back into the edit field. I emphasize that I don’t realize this has happened until I get frustrated and start pressing arrow keys.
Second, be sure you’re allowing some time to pass before results come up. BARD can move quite slowly.
-- My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of
Albert Cutolo
Sent: Sunday, September 4, 2022 7:55 AM To: main@jfw.groups.io Subject: Problem using Bard, on the PC.
Good morning everyone,
I’m writing too ask the following question as it relates too using Bard on a PC computer. Using the latest Jaws and windows 10, Whenever I type a book in the search field and press the enter key, The search results don’t come up for the book,. It just seems too freeze up, and I can’t go further. I did check the check box, too have all my audio books displayed in the English language, But that doesn’t resolve the issue that I’m trying too describe here.
Is anyone that uses bard on a PC encountering this issue?
Al |
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Pat Byrne
Al,
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I've not had that problem. Win10 and JFW 2021. Adrian's thought about the proper field could be an answer. Pat ByrneAt 06:55 AM 9/4/2022, you wrote: Good morning everyone, |
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Bill White
Hi, Al. Yes. It's a problem with the BARD website. sometimes the booklists don't come up until the gateway times out. I've written to them about this giving them the errors, but this seems to keep happening. They might fix it for a day or so, but then it goes back to the same old sluggish behavior.
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Albert Cutolo
Sent: Sunday, September 4, 2022 4:55 AM To: main@jfw.groups.io Subject: Problem using Bard, on the PC.
Good morning everyone,
I’m writing too ask the following question as it relates too using Bard on a PC computer. Using the latest Jaws and windows 10, Whenever I type a book in the search field and press the enter key, The search results don’t come up for the book,. It just seems too freeze up, and I can’t go further. I did check the check box, too have all my audio books displayed in the English language, But that doesn’t resolve the issue that I’m trying too describe here.
Is anyone that uses bard on a PC encountering this issue?
Al |
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Tom Behler
Al:
I actually had this happen just last night.
My solution was to shut down my PC and re-boot, after which my log-in went fine, and the issue went away.
I’m using the latest version of Jaws and a Windows 10 PC here.
Dr. Tom Behler From Michigan
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Sent: Sunday, September 4, 2022 7:55 AM To: main@jfw.groups.io Subject: Problem using Bard, on the PC.
Good morning everyone,
I’m writing too ask the following question as it relates too using Bard on a PC computer. Using the latest Jaws and windows 10, Whenever I type a book in the search field and press the enter key, The search results don’t come up for the book,. It just seems too freeze up, and I can’t go further. I did check the check box, too have all my audio books displayed in the English language, But that doesn’t resolve the issue that I’m trying too describe here.
Is anyone that uses bard on a PC encountering this issue?
Al |
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Karen Reynolds
Hi Al, This is a known issue, has been for awhile. They say they are working on it. Try putting just a few words of the title in the search. That seems to work better. The same problem occurs when looking through titles, press enter on a title and enter on the author. There is a gateway timeout on that one too if there are very many books by that author.
Karen
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Sent: Sunday, September 4, 2022 7:55 AM To: main@jfw.groups.io Subject: Problem using Bard, on the PC.
Good morning everyone,
I’m writing too ask the following question as it relates too using Bard on a PC computer. Using the latest Jaws and windows 10, Whenever I type a book in the search field and press the enter key, The search results don’t come up for the book,. It just seems too freeze up, and I can’t go further. I did check the check box, too have all my audio books displayed in the English language, But that doesn’t resolve the issue that I’m trying too describe here.
Is anyone that uses bard on a PC encountering this issue?
Al |
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I’m with Bill. The BARD website is obviously having issues this weekend as I’m experiencing the same delays when searching for book titles as others have posted. In fact, I just did a valid search and received the following error:
Bad gateway Error code 502 Visit cloudflare.com for more information. 2022-09-04 17:06:32 UTC
I know BARD is in process of changing some things regarding login procedures and acceptable passwords and I suspect that might be a contributing factor regarding these problems.
Alan Lemly
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Sunday, September 4, 2022 9:10 AM To: main@jfw.groups.io Subject: Re: Problem using Bard, on the PC.
Hi, Al. Yes. It's a problem with the BARD website. sometimes the booklists don't come up until the gateway times out. I've written to them about this giving them the errors, but this seems to keep happening. They might fix it for a day or so, but then it goes back to the same old sluggish behavior.
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Albert Cutolo
Good morning everyone,
I’m writing too ask the following question as it relates too using Bard on a PC computer. Using the latest Jaws and windows 10, Whenever I type a book in the search field and press the enter key, The search results don’t come up for the book,. It just seems too freeze up, and I can’t go further. I did check the check box, too have all my audio books displayed in the English language, But that doesn’t resolve the issue that I’m trying too describe here.
Is anyone that uses bard on a PC encountering this issue?
Al |
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Mike Pietruk
Karen
Given your explanation, and even if it's a known issue, given the bureaucracy involved, getting anything fixed is probably a super complex process. So, the work around you mentioned, and other suggestion made in this deiscussion, is the way to handle it. And Bard seems to be slow in downloads for as long as I can remember. Don't use BARD when one's patience is at a minimum. |
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Karen Reynolds
Hi Mike,
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The problem was not there a year or so ago. I've asked about it twice in the past year and they keep saying they are working on it. Knowing computers, issues with them, and trying to keep things secure, plus as someone said trying to set things up for two factor authentication in the future, this is the best thing I've come up with to work around the issue. You can write to them yourself at NLSDownload <NLSDownload@...> and ask about it. Perhaps they have more information since I wrote earlier in the summer. Karen -----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk Sent: Sunday, September 4, 2022 3:02 PM To: main@jfw.groups.io Subject: Re: Problem using Bard, on the PC. Karen Given your explanation, and even if it's a known issue, given the bureaucracy involved, getting anything fixed is probably a super complex process. So, the work around you mentioned, and other suggestion made in this deiscussion, is the way to handle it. And Bard seems to be slow in downloads for as long as I can remember. Don't use BARD when one's patience is at a minimum. |
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Curtis Chong
Greetings:
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I logged into BARD today through Chrome on a Windows computer. No issues to report. I even went into Recent Books. Is the problem related to searching? Cordially, Curtis Chong -----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Karen Reynolds Sent: Sunday, September 04, 2022 2:13 PM To: main@jfw.groups.io Subject: Re: Problem using Bard, on the PC. Hi Mike, The problem was not there a year or so ago. I've asked about it twice in the past year and they keep saying they are working on it. Knowing computers, issues with them, and trying to keep things secure, plus as someone said trying to set things up for two factor authentication in the future, this is the best thing I've come up with to work around the issue. You can write to them yourself at NLSDownload <NLSDownload@...> and ask about it. Perhaps they have more information since I wrote earlier in the summer. Karen -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk Sent: Sunday, September 4, 2022 3:02 PM To: main@jfw.groups.io Subject: Re: Problem using Bard, on the PC. Karen Given your explanation, and even if it's a known issue, given the bureaucracy involved, getting anything fixed is probably a super complex process. So, the work around you mentioned, and other suggestion made in this deiscussion, is the way to handle it. And Bard seems to be slow in downloads for as long as I can remember. Don't use BARD when one's patience is at a minimum. |
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Mike Pietruk
hmmm!!
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When NLS introduces two factor authentification, I can only imagine the problems folks might have. I believe what you say about them working on all of the issues folks have, but for a government agency to fix anything goes far both identifying the problem and the fix. The people working the site know the fixes; what they cannot get around is getting the approvals required to do things. If someone works lfor a government agency, they cannot just go ahead on their own and take care of something. I really sympathize for individuals working in the field for a government agency as they likely are continually frustrated in how they personally cannot resolve things like in the private sector. I thank God that I have never needed to seek government employment and try keeping my needing to deal with an agency to an absolute minimum. I don't blame the individuals themselves; but the bureaucracy they have to deal with. On Sun, 4 Sep 2022, Karen Reynolds wrote:
Hi Mike, |
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Mike Pietruk
Curtis
The issue Al raised was related to searches. I would expect that the part of Bard you used -- and which I use most often -- expects as it should most of the time. |
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K0LNY
Which browsers are people using when you have the problems?
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----- Original Message -----
From: "Mike Pietruk" <pietruk@...> To: <main@jfw.groups.io> Sent: Sunday, September 04, 2022 3:49 PM Subject: Re: Problem using Bard, on the PC. Curtis The issue Al raised was related to searches. I would expect that the part of Bard you used -- and which I use most often -- expects as it should most of the time. |
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Mike Pietruk
Glenn
That's a good question. Personally, I do so few searches and have, when something unexpected is returned, figured out how to try a 2nd time or so to retrieve what I needed to find. But, those who do searches regularly probably should experiment with different browsers and maybe even with different screen readers or different versions of a given screen reader. On may sites, if I have an issue with one, using something else (or a combo of these) usually gets around whatever initially renders issues. |
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Bill White
Yes, the problem is related to searching, especially bringing up a
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particular author in the Author Alphabetic list. Bill White billwhite92701@... -----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Curtis Chong Sent: Sunday, September 4, 2022 1:21 PM To: main@jfw.groups.io Subject: Re: Problem using Bard, on the PC. Greetings: I logged into BARD today through Chrome on a Windows computer. No issues to report. I even went into Recent Books. Is the problem related to searching? Cordially, Curtis Chong -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Karen Reynolds Sent: Sunday, September 04, 2022 2:13 PM To: main@jfw.groups.io Subject: Re: Problem using Bard, on the PC. Hi Mike, The problem was not there a year or so ago. I've asked about it twice in the past year and they keep saying they are working on it. Knowing computers, issues with them, and trying to keep things secure, plus as someone said trying to set things up for two factor authentication in the future, this is the best thing I've come up with to work around the issue. You can write to them yourself at NLSDownload <NLSDownload@...> and ask about it. Perhaps they have more information since I wrote earlier in the summer. Karen -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk Sent: Sunday, September 4, 2022 3:02 PM To: main@jfw.groups.io Subject: Re: Problem using Bard, on the PC. Karen Given your explanation, and even if it's a known issue, given the bureaucracy involved, getting anything fixed is probably a super complex process. So, the work around you mentioned, and other suggestion made in this deiscussion, is the way to handle it. And Bard seems to be slow in downloads for as long as I can remember. Don't use BARD when one's patience is at a minimum. |
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Bill White
Hi, Mike. Two-factor authentication will only be for libraries, according to
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BARD. It won't affect patron logins. Bill White billwhite92701@... -----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike Pietruk Sent: Sunday, September 4, 2022 1:45 PM To: main@jfw.groups.io Subject: Re: Problem using Bard, on the PC. hmmm!! When NLS introduces two factor authentification, I can only imagine the problems folks might have. I believe what you say about them working on all of the issues folks have, but for a government agency to fix anything goes far both identifying the problem and the fix. The people working the site know the fixes; what they cannot get around is getting the approvals required to do things. If someone works lfor a government agency, they cannot just go ahead on their own and take care of something. I really sympathize for individuals working in the field for a government agency as they likely are continually frustrated in how they personally cannot resolve things like in the private sector. I thank God that I have never needed to seek government employment and try keeping my needing to deal with an agency to an absolute minimum. I don't blame the individuals themselves; but the bureaucracy they have to deal with. On Sun, 4 Sep 2022, Karen Reynolds wrote: Hi Mike,the past year and they keep saying they are working on it. Knowing computers,is the best thing I've come up with to work around the issue. You can writeto them yourself at NLSDownload <NLSDownload@...> and ask about it.Perhaps they have more information since I wrote earlier in the summer. |
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Bill White
I'm using the latest version of Google Chrome, but it's not a problem with
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the browser. It's a problem with BARD fetching and displaying the search results. Bill White billwhite92701@... -----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Glenn / Lenny Sent: Sunday, September 4, 2022 1:55 PM To: main@jfw.groups.io Subject: Re: Problem using Bard, on the PC. Which browsers are people using when you have the problems? ----- Original Message ----- From: "Mike Pietruk" <pietruk@...> To: <main@jfw.groups.io> Sent: Sunday, September 04, 2022 3:49 PM Subject: Re: Problem using Bard, on the PC. Curtis The issue Al raised was related to searches. I would expect that the part of Bard you used -- and which I use most often -- expects as it should most of the time. |
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Tom Behler
The problem here seems to be related to searching, although I occasionally
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have to log into the BARD web site a couple of times until my credentials are recognized. Tom Behler -----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Curtis Chong Sent: Sunday, September 4, 2022 4:21 PM To: main@jfw.groups.io Subject: Re: Problem using Bard, on the PC. Greetings: I logged into BARD today through Chrome on a Windows computer. No issues to report. I even went into Recent Books. Is the problem related to searching? Cordially, Curtis Chong -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Karen Reynolds Sent: Sunday, September 04, 2022 2:13 PM To: main@jfw.groups.io Subject: Re: Problem using Bard, on the PC. Hi Mike, The problem was not there a year or so ago. I've asked about it twice in the past year and they keep saying they are working on it. Knowing computers, issues with them, and trying to keep things secure, plus as someone said trying to set things up for two factor authentication in the future, this is the best thing I've come up with to work around the issue. You can write to them yourself at NLSDownload <NLSDownload@...> and ask about it. Perhaps they have more information since I wrote earlier in the summer. Karen -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk Sent: Sunday, September 4, 2022 3:02 PM To: main@jfw.groups.io Subject: Re: Problem using Bard, on the PC. Karen Given your explanation, and even if it's a known issue, given the bureaucracy involved, getting anything fixed is probably a super complex process. So, the work around you mentioned, and other suggestion made in this deiscussion, is the way to handle it. And Bard seems to be slow in downloads for as long as I can remember. Don't use BARD when one's patience is at a minimum. |
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Tom Behler
I'm using Google Chrome.
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Tom Behler -----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny Sent: Sunday, September 4, 2022 4:55 PM To: main@jfw.groups.io Subject: Re: Problem using Bard, on the PC. Which browsers are people using when you have the problems? ----- Original Message ----- From: "Mike Pietruk" <pietruk@...> To: <main@jfw.groups.io> Sent: Sunday, September 04, 2022 3:49 PM Subject: Re: Problem using Bard, on the PC. Curtis The issue Al raised was related to searches. I would expect that the part of Bard you used -- and which I use most often -- expects as it should most of the time. |
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Pat Byrne
I couldn't get the search to work, either. JFW 2021 and Edge.
This is recent; worked a few days ago.
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Pat ByrneAt 06:55 AM 9/4/2022, you wrote: Good morning everyone, |
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