moderated Problem reading long messages in Teams


Jane Dickinson
 

Good morning all

 

I have a problem when using JAWS with Teams.  When reading a long message that someone has posted in Teams Chat, JAWS stops mid word at about 400 characters. 

 

I am using JAWS 2023 and Teams version 1.5.00.31168 but I have spoken to others who say that this also happens with Zoomtext 2023 and versions of 2022.

 

I have raised a support ticket but have been told that this is not a known issue.  Has anyone else experienced this or do I just need a holiday somewhere warm?

 

 

Jane Dickinson
Department for Education

 


Marten Post Uiterweer
 

Hi Jane,

Try: When arrowing to the message you want to read, press ctrl-a and ctrl-c to copy it.
Paste it in Notepad or Word.
My experience is that you can read the full message this way.

Regards, Marten

On Fri, 9 Dec 2022 08:08:17 +0000 "Jane Dickinson via groups.io" <jane.dickinson@...> wrote:

Good morning all

I have a problem when using JAWS with Teams. When reading a long message that someone has posted in Teams Chat, JAWS stops mid word at about 400 characters.

I am using JAWS 2023 and Teams version 1.5.00.31168 but I have spoken to others who say that this also happens with Zoomtext 2023 and versions of 2022.

I have raised a support ticket but have been told that this is not a known issue. Has anyone else experienced this or do I just need a holiday somewhere warm?


Jane Dickinson
Department for Education







Van Lant, Robin
 

Jane,

I use Teams, but I don’t  think the messages I’ve been getting  in my channels are that long so I don’t know if I’m having the same issue as you.  I will saw that, just hearing a message come in can be truncated, but they seem to be read in full if I go into the list of chats.  Again, mine may not be as long as yours.  I’ll keep watching.  Most of my channels don’t use the post section much. 

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jane Dickinson via groups.io
Sent: Friday, December 9, 2022 1:08 AM
To: main@jfw.groups.io
Subject: Problem reading long messages in Teams

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

Good morning all

 

I have a problem when using JAWS with Teams.  When reading a long message that someone has posted in Teams Chat, JAWS stops mid word at about 400 characters. 

 

I am using JAWS 2023 and Teams version 1.5.00.31168 but I have spoken to others who say that this also happens with Zoomtext 2023 and versions of 2022.

 

I have raised a support ticket but have been told that this is not a known issue.  Has anyone else experienced this or do I just need a holiday somewhere warm?

 

 

Jane Dickinson
Department for Education

 



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