Topics

moderated Outlook Rules


Larry McMillan
 

I have Outlook 2016, Windows 10 and Jaws 2020 and I know how to create and manage rules.  The problem is that I created a Jaws Group folder, but the only time the e-mails move over is when I create the rule at that moment.  Any new group e-mails that come in remain in my bulk mail folder.  I have called the Microsoft disability desk and they have no solution.  Does anyone have any suggestions?

Thanks

Larry   


Marie
 

I am glad to hear this from someone else, because it is odd and seems to be something connected with the Jaws list alone.
I use Thunderbird and/or WLM rather than Outlook so it is not application connected.
With WLM the rule works fine but on TB some of the posts go to my inbox and some to the Jaws list folder and I have never been able to discover why these posts differ. In my case, it is annoying and I keep trying to find a solution but it is not too bad since the majority of the posts do go to the correct folder. But like other things of this sort, I want to find out why it happens and how to solve the problem.
By the way, I am running the latest Jaws 2020 and Win 10 2004. My email provider is Gmail and I created the rule on the Gmail website rather than within the email client.
Marie
 
 

From: Larry McMillan via groups.io
Sent: Friday, October 30, 2020 6:09 AM
To: main@jfw.groups.io
Subject: Outlook Rules
 

I have Outlook 2016, Windows 10 and Jaws 2020 and I know how to create and manage rules.  The problem is that I created a Jaws Group folder, but the only time the e-mails move over is when I create the rule at that moment.  Any new group e-mails that come in remain in my bulk mail folder.  I have called the Microsoft disability desk and they have no solution.  Does anyone have any suggestions?

Thanks

Larry  


Van Lant, Robin
 

You said the emails are going to your bulk folder. Do you mean the Junk folder or just to your inbox?  If they are going to Junk, I’m thinking your email provider is flagging them as junk as they come in, so the Outlook rule doesn’t even have a chance to run on them before they’ve already gone to Junk.  Can you go into your webmail for that account and be sure the JFW email is on the safe sender list?  I have no problems with the JFW list in Outlook here on my company account, but I’m on an iPhone list on my personal account and sometimes individual emails from that will land in my inbox or in junk.  I haven’t figured out all of the reasons, but sometimes it’s because someone else’s email service flagged the email, so when they reply to the list, my provider seems to think it’s still suspect.

 

 

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Larry McMillan via groups.io
Sent: Friday, October 30, 2020 7:09 AM
To: main@jfw.groups.io
Subject: Outlook Rules

 

I have Outlook 2016, Windows 10 and Jaws 2020 and I know how to create and manage rules.  The problem is that I created a Jaws Group folder, but the only time the e-mails move over is when I create the rule at that moment.  Any new group e-mails that come in remain in my bulk mail folder.  I have called the Microsoft disability desk and they have no solution.  Does anyone have any suggestions?

Thanks

Larry   

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


 

As the situations described clearly indicate, e-mail filtering occurs at multiple steps of the receiving process, and where something ends up often depends on "who gets to it first."  In addition, and I'm glad Robin pointed this out, there are now (and have been for a while) feedback loops in and between e-mail service providers where the result of not all that many marking something as Junk/Spam ends up getting messages that are similar in the Junk/Spam filters of the e-mail service providers.

There was a huge problem with this (which seems to have subsided with user education, at least somewhat) with Groups.io messages being classified as spam because people were marking messages/topics they didn't like/want to see more of as spam, rather than using the Mute this Topic feature, and marking as spam was fed up to their email service providers and Groups.io eventually ended up on their Spam filtering lists.  This was somewhat solved when various providers were contacted and informed that Groups.io was a subscription service only.  No one gets random messages from this site, you have to sign up to receive them, so by definition they are not spam.

Another thing is that in the age of IMAP and Exchange email protocols, where the vast majority of the filtering and all long term storage is intended to occur on the server side, not on a client's computer in their chosen e-mail client, filters should really be created on the email server via the web interface a given service provider gives for doing so.  These, of course, vary by provider.  This is particularly useful for avoiding different things being randomly classified differently, as all the classification is handled on the email server before you ever see the messages on your device(s).  I wrote tutorial strictly related to Gmail about how to do this for Gmail:  Creating IMAP Labels (Folders) and Filters for Gmail.  If you're accessing your e-mail account(s) on multiple devices the best thing you can do is to set up server-side filtering.  In the case of Groups.io e-mail, it's simple to set up a series of filters based on the square bracket enclosed group name that comes on the messages.  It's also easy to set up a filter that uses the Groups.io domain in a From: address with a "never send to spam" designation, if that ends up being needed.

--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss