Date
1 - 20 of 22
Moderated Keyboard is acting very odd in browser
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Phillip Gross
This accurs in Firefox, crome, and Edge. It's happening in multiple screen readers with the common keys,, but I'm not sure where else to go with this question. If I press H to go to the next heading, it will do that. The next time I press H, it thinks it is a J and trys to jump to line. After that comes placemarker, ETC. I'm not having this problem if I go back to the address field to put in a differentURL. Does anyone have any suggestions?
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Mike Pietruk
Phillip
I've seen the same weird kb behavior in Chrome, Edge and Firefox but not in Brave. It occurs with any screen reader and with at least 3 versions of JAWS: 2021, 2022 and the new 2023 so it's not a screen reader issue. I've come across numerous suggestions as how to fix it but the best 2 I can offer is not using any of those browsers or, if you have an old back-up of your hd, switch to that with the hope that this corruption won't reappear. Most likely, directly or indirectly, the chromium platform probablyy plays a role in this. About the only consolation I can offer you is that it's likely not caused by anything you have done and that you aren't alone in experiencing this. Keeping fingers crossed that the Brave browser continues to work normally. |
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Phillip Gross
I used a restore point from a week ago, and that seemed to work for now.
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Kimber Gardner
On Jonathan Mosen's podcast he was talking about a scenario that
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sounds very similar to what you describe. I believe his issue was related to a new virus protection software he had begun using recently. I don't recall the name of the virus software that caused the problem, but once it was deactivated the problem cleared up. In case you aren't familiar with Jonathan's podcast it is called Mosen at large and this topic was covered in the most recent show. I believe it is #205. I hope this helps. Kim On 11/4/22, Phillip Gross <phillip_gross@...> wrote:
This accurs in Firefox, crome, and Edge. It's happening in multiple screen --
Kimberly |
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Jim Weiss <jimweiss72@...>
I apologize for not following the entire thread, but I have had a similar problem.
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Windows 10 and 11 with JAWS 2021, 2022 and 2023. When ever I tried to type in the URL of any browser JAWS would announce some random character. For example if I type the letter “g” JAWS might say “y” but if I type the letter “g” again JAWS might now say “1”. The culprit was my Anti-Virus (Sophos). They have a key logger component that was interfering with JAWS being able to read the correct character back to me. There were two solutions. Disable the key logger component in Sophos or change what JAWS reads to me. I had JAWS reading characters and words as I typed. I opted to have JAWS just read words to me and leave the key logger component enabled. I am a proficient typer so not having the characters read aloud as I typed was actually welcomed. As long as I typed the URL correctly the page would come up, what I was typing was being inserted into the URL, only JAWS was being affected. All of the components of my Sophos AV are enabled and I have no issues using my browsers. Jim Weiss jimweiss72@... “Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.” - William A. Foster
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Mike Pietruk
Kim
One of the problems with this truly strange keyboard non-typing correctly is that the potential solutions are numerous but guessing which one is the magic wand is a hit and miss process. Yet another is that the ctfmon.exe program under c:\sindows\system32 isn't running and needs to be restarted and that it should always be automatically started upon boot up. Well, that was not my magic wand among other alternatives. Apparently, all resolve the situation in certain circumstances but there isn't one universal answer that works universally. Apparently, something within the chromium platform blocks the keyboard from working normally which appears triggered by some outside event. Phillip solution, a restore point that worked, is the best answer so far. That ought to work for everyone assuming they have a restore point that brings things back to normal and can be kept that way. The more pr this gets, the more likely we will ultimately see the situation resolve itself. |
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Mike Pietruk
in my case, any screen reader has the same results.
If I am able to paste something created outside of the browser, such as in a text editor, it works fine. Pardon my ignorance, what is sophos; and, assuming I have it on the effect pc, how do I go about disabling the key logger to test if this resolves things. BTW, my Brave browser continues to function perfectly. |
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Curtis Chong
Mike:
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The operative question at this point is "What antivirus software are you running on your system?" Does this software have its key logger function turned on. For others, the key logger function seems to be the crux of the issue. In my case, I am running Eset Internet Security, and while I thought the key logger function would be great, I ultimately gave up on it because of the exact problem you have described. Kind regards, Curtis Chong -----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk Sent: Sunday, November 06, 2022 1:19 PM To: main@jfw.groups.io Subject: Re: Keyboard is acting very odd in browser in my case, any screen reader has the same results. If I am able to paste something created outside of the browser, such as in a text editor, it works fine. Pardon my ignorance, what is sophos; and, assuming I have it on the effect pc, how do I go about disabling the key logger to test if this resolves things. BTW, my Brave browser continues to function perfectly. |
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Kimber Gardner
Curtis,
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I believe that was the name of the antivirus program that Jonathan was referring to. Kim . Sent from Kimber's Red iPhone ” those who seek to band books are wrong, no matter how dangerous books can be.“ Viet Thanh Nguyen On Nov 6, 2022, at 3:22 PM, Curtis Chong <chong.curtis@...> wrote: |
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Mike Pietruk
Curtis
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Ok. thanks. I'm an Eset Smart Security user. So where does one typically look for the key logger setting. Sounds like a likely culprit, at least at this point. On Sun, 6 Nov 2022, Curtis Chong wrote:
Mike: |
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Mark Arnold ABG
I'm late to this thread but it appears to be an issue that Jonathan Mosen
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talked about in this weeks podcast. His podcast is Mosen at Large. Hope this may be of some assistance, Mark -----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk Sent: Sunday, November 6, 2022 4:32 PM To: main@jfw.groups.io Subject: Re: Keyboard is acting very odd in browser Curtis Ok. thanks. I'm an Eset Smart Security user. So where does one typically look for the key logger setting. Sounds like a likely culprit, at least at this point. On Sun, 6 Nov 2022, Curtis Chong wrote: Mike:described.
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E.M. Kirtley
The name of the antivirus software name was Esset. Ms. Kirtley
From: Kimber Gardner
Sent: Sunday, November 6, 2022 11:32 AM To: main@jfw.groups.io Subject: Re: Keyboard is acting very odd in browser
On Jonathan Mosen's podcast he was talking about a scenario that sounds very similar to what you describe. I believe his issue was related to a new virus protection software he had begun using recently. I don't recall the name of the virus software that caused the problem, but once it was deactivated the problem cleared up.
In case you aren't familiar with Jonathan's podcast it is called Mosen at large and this topic was covered in the most recent show. I believe it is #205.
I hope this helps.
Kim
On 11/4/22, Phillip Gross <phillip_gross@...> wrote: > This accurs in Firefox, crome, and Edge. It's happening in multiple screen > readers with the common keys,, but I'm not sure where else to go with this > question. If I press H to go to the next heading, it will do that. The next > time I press H, it thinks it is a J and trys to jump to line. After that > comes placemarker, ETC. I'm not having this problem if I go back to the > address field to put in a differentURL. Does anyone have any suggestions? > > > > > >
-- Kimberly
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Mike Pietruk
Thanks for the correction; I am an Eset Smart Security for as long as I
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can remember and have had no issues of consequence to this point. Assuming that this indeed is the cause, is there a work around or a fix. Presumably, Eset is aware of the issue, I would hope, and come up with a fix. On Sun, 6 Nov 2022, E.M. Kirtley wrote:
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Nermin
Hi,
it is not on ESET or any other company to come up with a fix, since from their point of view, the function does what it's supposed to do, and screen readers just happen to be legid applications that are affected. Screen reader vendors and anti-virus companies should find a solution together somehow, but not sure that's going to happen anytime soon. The anti-virus thinks that JAWS -- or any other screen reader for that matter -- is logging key presses, which it does to an extent. Key logging is used maliciously to intercept credit card data, passwords, or any other form of login credentials by viruses, banking trojans, and so on. That key logger protection tries to help the user by denying the apps in question the logging of key presses, including JAWS, NVDA, and whatever somehow hooks into keyboard functions to process them. The solution would be to disable that function for the time being, or somehow try to find a way to create exception rules for your screen readers. Since I am not using Sophos, ESET or other software, I would not know where in settings to look for that option. Maybe you can call Microsoft disability to assist you here, since that's a very bad implementation. Kaspersky Antivirus was one of the companies who also used that sort of protection, and I think they managed to make exceptions for screen readers at some point. Regards, Nermin |
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Curtis Chong
Simple solution. Turn off the key logger. That is what I did
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Curtis -----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk Sent: Sunday, November 06, 2022 3:48 PM To: main@jfw.groups.io Subject: Re: Keyboard is acting very odd in browser Thanks for the correction; I am an Eset Smart Security for as long as I can remember and have had no issues of consequence to this point. Assuming that this indeed is the cause, is there a work around or a fix. Presumably, Eset is aware of the issue, I would hope, and come up with a fix. On Sun, 6 Nov 2022, E.M. Kirtley wrote:
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Curtis Chong
Mike:
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Just explore all of the settings. You will find it. If not, you may have to contact Eset by telephone. They still do that<smile>. Curtis -----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk Sent: Sunday, November 06, 2022 2:32 PM To: main@jfw.groups.io Subject: Re: Keyboard is acting very odd in browser Curtis Ok. thanks. I'm an Eset Smart Security user. So where does one typically look for the key logger setting. Sounds like a likely culprit, at least at this point. On Sun, 6 Nov 2022, Curtis Chong wrote: Mike:thought the key logger function would be great, I ultimately gave up on it because a text editor, it works fine. pc, how do I go about disabling the key logger to test if this resolves |
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Bill White
Hi, Curtis. Actually, they don't. Eset only supports business licenses by
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phone now. That's why I stopped using Eset two years ago, and went solely with the antivirus provided by Microsoft in Windows 10. Bill White billwhite92701@... -----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Curtis Chong Sent: Monday, November 7, 2022 7:45 AM To: main@jfw.groups.io Subject: Re: Keyboard is acting very odd in browser Mike: Just explore all of the settings. You will find it. If not, you may have to contact Eset by telephone. They still do that<smile>. Curtis -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk Sent: Sunday, November 06, 2022 2:32 PM To: main@jfw.groups.io Subject: Re: Keyboard is acting very odd in browser Curtis Ok. thanks. I'm an Eset Smart Security user. So where does one typically look for the key logger setting. Sounds like a likely culprit, at least at this point. On Sun, 6 Nov 2022, Curtis Chong wrote: Mike:thought the key logger function would be great, I ultimately gave up on it because a text editor, it works fine. pc, how do I go about disabling the key logger to test if this resolves |
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K0LNY
I know malicious key logging can happen anywhere, but isn't it really only
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likely to occur when we log into a public network? Glenn ----- Original Message -----
From: "Curtis Chong" <chong.curtis@...> To: <main@jfw.groups.io> Sent: Monday, November 07, 2022 9:44 AM Subject: Re: Keyboard is acting very odd in browser Mike: Just explore all of the settings. You will find it. If not, you may have to contact Eset by telephone. They still do that<smile>. Curtis -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk Sent: Sunday, November 06, 2022 2:32 PM To: main@jfw.groups.io Subject: Re: Keyboard is acting very odd in browser Curtis Ok. thanks. I'm an Eset Smart Security user. So where does one typically look for the key logger setting. Sounds like a likely culprit, at least at this point. On Sun, 6 Nov 2022, Curtis Chong wrote: Mike:thought the key logger function would be great, I ultimately gave up on it because a text editor, it works fine. pc, how do I go about disabling the key logger to test if this resolves |
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Curtis Chong
Hi Bill:
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Most unfortunate and disappointing. I'm sure the procedure to turn off key logger can be found in Google somewhere. This usually works for me. Cordially, Curtis Chong -----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White Sent: Monday, November 07, 2022 9:18 AM To: main@jfw.groups.io Subject: Re: Keyboard is acting very odd in browser Hi, Curtis. Actually, they don't. Eset only supports business licenses by phone now. That's why I stopped using Eset two years ago, and went solely with the antivirus provided by Microsoft in Windows 10. Bill White billwhite92701@... -----Original Message----- From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Curtis Chong Sent: Monday, November 7, 2022 7:45 AM To: main@jfw.groups.io Subject: Re: Keyboard is acting very odd in browser Mike: Just explore all of the settings. You will find it. If not, you may have to contact Eset by telephone. They still do that<smile>. Curtis -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk Sent: Sunday, November 06, 2022 2:32 PM To: main@jfw.groups.io Subject: Re: Keyboard is acting very odd in browser Curtis Ok. thanks. I'm an Eset Smart Security user. So where does one typically look for the key logger setting. Sounds like a likely culprit, at least at this point. On Sun, 6 Nov 2022, Curtis Chong wrote: Mike:thought the key logger function would be great, I ultimately gave up on it because a text editor, it works fine. pc, how do I go about disabling the key logger to test if this resolves |
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Curtis Chong
Greetings:
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I believe that the setting is under banking and payment protection if one is using the Eset security software. I initially had this turned on and turned it off rather quickly after I discovered what was happening. Kindly, Curtis Chong -----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny Sent: Monday, November 07, 2022 9:22 AM To: main@jfw.groups.io Subject: Re: Keyboard is acting very odd in browser I know malicious key logging can happen anywhere, but isn't it really only likely to occur when we log into a public network? Glenn ----- Original Message ----- From: "Curtis Chong" <chong.curtis@...> To: <main@jfw.groups.io> Sent: Monday, November 07, 2022 9:44 AM Subject: Re: Keyboard is acting very odd in browser Mike: Just explore all of the settings. You will find it. If not, you may have to contact Eset by telephone. They still do that<smile>. Curtis -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk Sent: Sunday, November 06, 2022 2:32 PM To: main@jfw.groups.io Subject: Re: Keyboard is acting very odd in browser Curtis Ok. thanks. I'm an Eset Smart Security user. So where does one typically look for the key logger setting. Sounds like a likely culprit, at least at this point. On Sun, 6 Nov 2022, Curtis Chong wrote: Mike:thought the key logger function would be great, I ultimately gave up on it because a text editor, it works fine. pc, how do I go about disabling the key logger to test if this resolves |
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