Moderated JAWS jumps to calendar when trying to open emails in a thread in gmail standard view

Rahul Bajaj


I use JAWS 2021, Gmail standard view, Chrome and Edge.

Let us say there is a thread with 5 emails. at any given time, typically, only 1 or 2 of those mails are open, rest are collapsed. When I press enter or space on the sender's name or the date of those collapsed emails, instead of expanding them, JAWS jumps to the calendar. And it starts telling me what my appointments for today are. How can I fix this?


Rahul Bajaj
Attorney, Ira Law
Senior Associate Fellow, Vidhi Centre for Legal Policy
Rhodes Scholar (India and Linacre 2018), University of Oxford
Co-Founder, Mission Accessibility
Special Correspondent on the rights of persons with disabilities, Oxford Human Rights Hub
Coordinator of the working group on accessibility, e-Committee, Supreme Court of India