issue with installing JAWS on windows 10. The JAWS Install has failed.


netbat66
 

are you logged on as a standard user or as the administrator?
i use the administrator when i install programs.
you have to do this with jaws because it may ask for permission when the setup starts. but it is installing several programs and they will not get permission to install when you are logged on as a standard user.
also you may have better luck installing jaws if you start the setup with no screen reader running.
when you do run the setup this way it will use its own copy of a jaws screen reader voice to complete the installation.

-----Original Message-----
From: Mário Navarro
Sent: Monday, September 10, 2018 2:20 PM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has failed.



hi.

Yes my friend, even that I did ...
were deleted all the files from the old installation.

the registry was completely cleaned of the old files, but no luck ...

I give up.
thanks.

cheers.
Às 20:34 de 10/09/2018, david Jennette escreveu:
Your going to have to be very careful if you try this but I wouldn't be surprised if even if jaws is uninstalled there will be registry keys left over. In most cases that wouldn't matter but sometimes it could. Maybe you need to go in and remove any left over fs keys then try. Just be very careful though.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jonas Voll
Sent: Monday, September 10, 2018 2:10 PM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has failed.

Did you try to redownload the Jaws setup file?
Just make shure you delete the old one first!
Try that and let us know!!


Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mário Navarro
Sent: Monday, September 10, 2018 1:36 PM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has failed.




Hi.
good friend, everything is updated in this system.
Rives, time and date, and much more.
I don't know what else to do.
I'm not a person to give up easily, but I have no more patience for this issue.
for now I'm giving up on trying to solve this issue.
Maybe one day by magic, everything back to normal.
I want to thanks all friends on this group that tried to help me, and for all the patience of your hearts.

thank you all.
cheers.


Às 16:08 de 10/09/2018, HH. Smith Jr. escreveu:
Mario,

Have you tried going to device manager and update your video card drivers.
Also, check the time and date of your computer. JAWS will not install
if the date is wrong; especially, the year.
Steps to update video drivers:
1. hit start button
2. type in Device manager and hit enter 3. tab once and arrow down
through the list and find display adapters 4. right arrow and right
click, application key, Shift F10 whichever methods works for you, on
each item .
5. arrow through that list and hit enter on update drivers.
6. hit spacebar on the first button, this Lets the computer search
automatically. HTH

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mário
Navarro
Sent: Monday, September 10, 2018 7:36 AM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS
Install has failed.




Hi.

Yes, I did it

thanks.
cheers.
Às 12:16 de 10/09/2018, Ann Byrne escreveu:
Have you completely uninstalled JAWS? First using either the JAWS
uninstall or programs and features? then go to
users\yourname\appdata, and delete the freedom scientific components
from roaming and local ... or whatever those folders are. if you
don't remove those, there are still old JAWS settings that can get in
the way.

appdata is a hidden folder, so you have to go to c:\users\yourname\
and type in appdata.

Good luck!




--
A acção pode nem sempre ser felicidade, mas não há felicidade sem acção...


---
Este e-mail foi verificado em termos de vírus pelo software antivírus Avast.
https://www.avast.com/antivirus









--
A acção pode nem sempre ser felicidade, mas não há felicidade sem acção...





SonicWall identified this message as clean.
To manage your junk mail go to https://nospam.envisionus.com and logon with your domain userid and password.
If you consider this email to be spam please forward it to 'spam@nospam.envisionus.com'
NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.







--
A acção pode nem sempre ser felicidade, mas não há felicidade sem acção...


Jonas Voll
 

Ok Not very longago I was unable to install Jaws I needed to remove most of the CC+ that was installed on my system, I am going home for the day!!!!
During the Jaws install I got to about the 3rd setup screen and it just disappeared, if I was you I call VFO.



Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mário Navarro
Sent: Monday, September 10, 2018 4:22 PM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has failed.




Hi.
Yes I did ...
no luck.
thanks.
cheers.


Às 20:09 de 10/09/2018, Jonas Voll escreveu:
Did you try to redownload the Jaws setup file?
Just make shure you delete the old one first!
Try that and let us know!!


Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mário
Navarro
Sent: Monday, September 10, 2018 1:36 PM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has failed.




Hi.
good friend, everything is updated in this system.
Rives, time and date, and much more.
I don't know what else to do.
I'm not a person to give up easily, but I have no more patience for this issue.
for now I'm giving up on trying to solve this issue.
Maybe one day by magic, everything back to normal.
I want to thanks all friends on this group that tried to help me, and for all the patience of your hearts.

thank you all.
cheers.


Às 16:08 de 10/09/2018, HH. Smith Jr. escreveu:
Mario,

Have you tried going to device manager and update your video card drivers.
Also, check the time and date of your computer. JAWS will not install
if the date is wrong; especially, the year.
Steps to update video drivers:
1. hit start button
2. type in Device manager and hit enter 3. tab once and arrow down
through the list and find display adapters 4. right arrow and right
click, application key, Shift F10 whichever methods works for you, on
each item .
5. arrow through that list and hit enter on update drivers.
6. hit spacebar on the first button, this Lets the computer search
automatically. HTH

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mário
Navarro
Sent: Monday, September 10, 2018 7:36 AM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS
Install has failed.




Hi.

Yes, I did it

thanks.
cheers.
Às 12:16 de 10/09/2018, Ann Byrne escreveu:
Have you completely uninstalled JAWS? First using either the JAWS
uninstall or programs and features? then go to
users\yourname\appdata, and delete the freedom scientific components
from roaming and local ... or whatever those folders are. if you
don't remove those, there are still old JAWS settings that can get
in the way.

appdata is a hidden folder, so you have to go to c:\users\yourname\
and type in appdata.

Good luck!




--
A acção pode nem sempre ser felicidade, mas não há felicidade sem acção...


---
Este e-mail foi verificado em termos de vírus pelo software antivírus Avast.
https://www.avast.com/antivirus









--
A acção pode nem sempre ser felicidade, mas não há felicidade sem acção...





SonicWall identified this message as clean.
To manage your junk mail go to https://nospam.envisionus.com and logon
with your domain userid and password.
If you consider this email to be spam please forward it to
'spam@nospam.envisionus.com'
NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.


--
A acção pode nem sempre ser felicidade, mas não há felicidade sem acção...




NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.


Jonas Voll
 

Did you try the silent install swich?


Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jonas Voll
Sent: Monday, September 10, 2018 5:02 PM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has failed.

Ok Not very longago I was unable to install Jaws I needed to remove most of the CC+ that was installed on my system, I am going home for the day!!!!
During the Jaws install I got to about the 3rd setup screen and it just disappeared, if I was you I call VFO.



Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mário Navarro
Sent: Monday, September 10, 2018 4:22 PM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has failed.




Hi.
Yes I did ...
no luck.
thanks.
cheers.


Às 20:09 de 10/09/2018, Jonas Voll escreveu:
Did you try to redownload the Jaws setup file?
Just make shure you delete the old one first!
Try that and let us know!!


Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mário
Navarro
Sent: Monday, September 10, 2018 1:36 PM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has failed.




Hi.
good friend, everything is updated in this system.
Rives, time and date, and much more.
I don't know what else to do.
I'm not a person to give up easily, but I have no more patience for this issue.
for now I'm giving up on trying to solve this issue.
Maybe one day by magic, everything back to normal.
I want to thanks all friends on this group that tried to help me, and for all the patience of your hearts.

thank you all.
cheers.


Às 16:08 de 10/09/2018, HH. Smith Jr. escreveu:
Mario,

Have you tried going to device manager and update your video card drivers.
Also, check the time and date of your computer. JAWS will not install
if the date is wrong; especially, the year.
Steps to update video drivers:
1. hit start button
2. type in Device manager and hit enter 3. tab once and arrow down
through the list and find display adapters 4. right arrow and right
click, application key, Shift F10 whichever methods works for you, on
each item .
5. arrow through that list and hit enter on update drivers.
6. hit spacebar on the first button, this Lets the computer search
automatically. HTH

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mário
Navarro
Sent: Monday, September 10, 2018 7:36 AM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS
Install has failed.




Hi.

Yes, I did it

thanks.
cheers.
Às 12:16 de 10/09/2018, Ann Byrne escreveu:
Have you completely uninstalled JAWS? First using either the JAWS
uninstall or programs and features? then go to
users\yourname\appdata, and delete the freedom scientific components
from roaming and local ... or whatever those folders are. if you
don't remove those, there are still old JAWS settings that can get
in the way.

appdata is a hidden folder, so you have to go to c:\users\yourname\
and type in appdata.

Good luck!




--
A acção pode nem sempre ser felicidade, mas não há felicidade sem acção...


---
Este e-mail foi verificado em termos de vírus pelo software antivírus Avast.
https://www.avast.com/antivirus









--
A acção pode nem sempre ser felicidade, mas não há felicidade sem acção...





SonicWall identified this message as clean.
To manage your junk mail go to https://nospam.envisionus.com and logon
with your domain userid and password.
If you consider this email to be spam please forward it to
'spam@nospam.envisionus.com'
NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.


--
A acção pode nem sempre ser felicidade, mas não há felicidade sem acção...




NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.



NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.


winslow <winslow617@...>
 

Hi Mario,

I've had a similar problem. JAWS install hangs and never completes the install, never going past the very first screen which states something like, "Jaws install."

I worked extensively with VFO tech support with no resolution. I was finally able to install JFW by doing the following:

1. download the latest version from freedomscientific.com
2. turn off JFW
3. start NVDA

The installation works perfectly using NVDA, probably other screen readers as well. I've had the same issue with JFW 18 and 2018.

Winslow

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mário Navarro
Sent: Monday, September 10, 2018 11:36 AM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has failed.




Hi.
good friend, everything is updated in this system.
Rives, time and date, and much more.
I don't know what else to do.
I'm not a person to give up easily, but I have no more patience for this
issue.
for now I'm giving up on trying to solve this issue.
Maybe one day by magic, everything back to normal.
I want to thanks all friends on this group that tried to help me, and
for all the patience of your hearts.

thank you all.
cheers.


Às 16:08 de 10/09/2018, HH. Smith Jr. escreveu:
Mario,

Have you tried going to device manager and update your video card drivers.
Also, check the time and date of your computer. JAWS will not install if the
date is wrong; especially, the year.
Steps to update video drivers:
1. hit start button
2. type in Device manager and hit enter
3. tab once and arrow down through the list and find display adapters
4. right arrow and right click, application key, Shift F10 whichever methods
works for you, on each item .
5. arrow through that list and hit enter on update drivers.
6. hit spacebar on the first button, this Lets the computer search
automatically. HTH

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mário Navarro
Sent: Monday, September 10, 2018 7:36 AM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has
failed.




Hi.

Yes, I did it

thanks.
cheers.
Às 12:16 de 10/09/2018, Ann Byrne escreveu:
Have you completely uninstalled JAWS? First using either the JAWS
uninstall or programs and features? then go to
users\yourname\appdata, and delete the freedom scientific components
from roaming and local ... or whatever those folders are. if you
don't remove those, there are still old JAWS settings that can get in
the way.

appdata is a hidden folder, so you have to go to c:\users\yourname\
and type in appdata.

Good luck!




--
A acção pode nem sempre ser felicidade, mas não há felicidade sem acção...


---
Este e-mail foi verificado em termos de vírus pelo software antivírus Avast.
https://www.avast.com/antivirus









--
A acção pode nem sempre ser felicidade, mas não há felicidade sem acção...


netbat66
 

jaws will usually install if you start the setup without any screen reader running at all.
the setup has its own jaws speech to take you through the setup process. but it will not load if jaws is still running.

-----Original Message-----
From: winslow
Sent: Monday, September 10, 2018 1:29 PM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has failed.

Hi Mario,

I've had a similar problem. JAWS install hangs and never completes the install, never going past the very first screen which states something like, "Jaws install."

I worked extensively with VFO tech support with no resolution. I was finally able to install JFW by doing the following:

1. download the latest version from freedomscientific.com
2. turn off JFW
3. start NVDA

The installation works perfectly using NVDA, probably other screen readers as well. I've had the same issue with JFW 18 and 2018.

Winslow


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mário Navarro
Sent: Monday, September 10, 2018 11:36 AM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has failed.




Hi.
good friend, everything is updated in this system.
Rives, time and date, and much more.
I don't know what else to do.
I'm not a person to give up easily, but I have no more patience for this
issue.
for now I'm giving up on trying to solve this issue.
Maybe one day by magic, everything back to normal.
I want to thanks all friends on this group that tried to help me, and
for all the patience of your hearts.

thank you all.
cheers.


Às 16:08 de 10/09/2018, HH. Smith Jr. escreveu:
Mario,

Have you tried going to device manager and update your video card drivers.
Also, check the time and date of your computer. JAWS will not install if the
date is wrong; especially, the year.
Steps to update video drivers:
1. hit start button
2. type in Device manager and hit enter
3. tab once and arrow down through the list and find display adapters
4. right arrow and right click, application key, Shift F10 whichever methods
works for you, on each item .
5. arrow through that list and hit enter on update drivers.
6. hit spacebar on the first button, this Lets the computer search
automatically. HTH

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mário Navarro
Sent: Monday, September 10, 2018 7:36 AM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has
failed.




Hi.

Yes, I did it

thanks.
cheers.
Às 12:16 de 10/09/2018, Ann Byrne escreveu:
Have you completely uninstalled JAWS? First using either the JAWS
uninstall or programs and features? then go to
users\yourname\appdata, and delete the freedom scientific components
from roaming and local ... or whatever those folders are. if you
don't remove those, there are still old JAWS settings that can get in
the way.

appdata is a hidden folder, so you have to go to c:\users\yourname\
and type in appdata.

Good luck!




--
A acção pode nem sempre ser felicidade, mas não há felicidade sem acção...


---
Este e-mail foi verificado em termos de vírus pelo software antivírus Avast.
https://www.avast.com/antivirus









--
A acção pode nem sempre ser felicidade, mas não há felicidade sem acção...


Mário Navarro
 

hi.



I have no JFW version installed on the system.
because I can not install any 2018 version of JFW.
only the 18 version.

every time I try to install the 2018 version of JFW, I get notified with the following message:
the jfw installation failed.
never pass of zero percent.
with the talking box of JFW, or the NVDA. the issue is always the same.


thanks.
cheers.
Às 00:51 de 11/09/2018, netbat66 escreveu:

jaws will usually install if you start the setup without any screen reader running at all.
the setup has its own jaws speech to take you through the setup process. but it will not load if jaws is still running.

-----Original Message----- From: winslow
Sent: Monday, September 10, 2018 1:29 PM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has failed.

Hi Mario,

I've had a similar problem. JAWS install hangs and never completes the install, never going past the very first screen which states something like, "Jaws install."

I worked extensively with VFO tech support with no resolution. I was finally able to install JFW by doing the following:

1. download the latest version from freedomscientific.com
2. turn off JFW
3. start NVDA

The installation works perfectly using NVDA, probably other screen readers as well. I've had the same issue with JFW 18 and 2018.

Winslow


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mário Navarro
Sent: Monday, September 10, 2018 11:36 AM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has failed.




Hi.
good friend, everything is updated in this system.
Rives, time and date, and much more.
I don't know what else to do.
I'm not a person to give up easily, but I have no more patience for this
issue.
for now I'm giving up on trying to solve this issue.
Maybe one day by magic, everything back to normal.
I want to thanks all friends on this group that tried to help me, and
for all the patience of your hearts.

thank you all.
cheers.


Às 16:08 de 10/09/2018, HH. Smith Jr. escreveu:
Mario,

Have you tried going to device manager and update your video card drivers.
Also, check the time and date of your computer. JAWS will not install if the
date is wrong; especially, the year.
Steps to update video drivers:
1. hit start button
2. type in Device manager and hit enter
3. tab once and arrow down through the list and find display adapters
4. right arrow and right click, application key, Shift F10 whichever methods
works for you, on each item .
5. arrow through that list and hit enter on update drivers.
6. hit spacebar on the first button, this Lets the computer search
automatically. HTH

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mário Navarro
Sent: Monday, September 10, 2018 7:36 AM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has
failed.




Hi.

Yes, I did it

thanks.
cheers.
Às 12:16 de 10/09/2018, Ann Byrne escreveu:
Have you completely uninstalled JAWS? First using either the JAWS
uninstall or programs and features? then go to
users\yourname\appdata, and delete the freedom scientific components
from roaming and local ... or whatever those folders are. if you
don't remove those, there are still old JAWS settings that can get in
the way.

appdata is a hidden folder, so you have to go to c:\users\yourname\
and type in appdata.

Good luck!




--
A acção pode nem sempre ser felicidade, mas não há felicidade sem acção...


---
Este e-mail foi verificado em termos de vírus pelo software antivírus Avast.
https://www.avast.com/antivirus









--
A acção pode nem sempre ser felicidade, mas não há felicidade sem acção...


---
Este e-mail foi verificado em termos de vírus pelo software antivírus Avast.
https://www.avast.com/antivirus


Mário Navarro
 

Yes, I instead of uninstall, I did a repair.
but no luck.
I saw this tip on the freedoms website
I'm from portugal and I have no phone line support.
thanks.
cheers.


Às 23:01 de 10/09/2018, Jonas Voll escreveu:

Ok Not very longago I was unable to install Jaws I needed to remove most of the CC+ that was installed on my system, I am going home for the day!!!!
During the Jaws install I got to about the 3rd setup screen and it just disappeared, if I was you I call VFO.



Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mário Navarro
Sent: Monday, September 10, 2018 4:22 PM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has failed.




Hi.
Yes I did ...
no luck.
thanks.
cheers.


Às 20:09 de 10/09/2018, Jonas Voll escreveu:
Did you try to redownload the Jaws setup file?
Just make shure you delete the old one first!
Try that and let us know!!


Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mário
Navarro
Sent: Monday, September 10, 2018 1:36 PM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has failed.




Hi.
good friend, everything is updated in this system.
Rives, time and date, and much more.
I don't know what else to do.
I'm not a person to give up easily, but I have no more patience for this issue.
for now I'm giving up on trying to solve this issue.
Maybe one day by magic, everything back to normal.
I want to thanks all friends on this group that tried to help me, and for all the patience of your hearts.

thank you all.
cheers.


Às 16:08 de 10/09/2018, HH. Smith Jr. escreveu:
Mario,

Have you tried going to device manager and update your video card drivers.
Also, check the time and date of your computer. JAWS will not install
if the date is wrong; especially, the year.
Steps to update video drivers:
1. hit start button
2. type in Device manager and hit enter 3. tab once and arrow down
through the list and find display adapters 4. right arrow and right
click, application key, Shift F10 whichever methods works for you, on
each item .
5. arrow through that list and hit enter on update drivers.
6. hit spacebar on the first button, this Lets the computer search
automatically. HTH

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mário
Navarro
Sent: Monday, September 10, 2018 7:36 AM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS
Install has failed.




Hi.

Yes, I did it

thanks.
cheers.
Às 12:16 de 10/09/2018, Ann Byrne escreveu:
Have you completely uninstalled JAWS? First using either the JAWS
uninstall or programs and features? then go to
users\yourname\appdata, and delete the freedom scientific components
from roaming and local ... or whatever those folders are. if you
don't remove those, there are still old JAWS settings that can get
in the way.

appdata is a hidden folder, so you have to go to c:\users\yourname\
and type in appdata.

Good luck!




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Mário Navarro
 

I did all that.

thanks.

cheers.


Às 22:44 de 10/09/2018, netbat66 escreveu:

there is also a freedom scientific folder off the root directory in programdata


Have you completely uninstalled JAWS? First using either the JAWS
uninstall or programs and features? then go to
users\yourname\appdata, and delete the freedom scientific components
from roaming and local ... or whatever those folders are. if you
don't remove those, there are still old JAWS settings that can get in
the way.

appdata is a hidden folder, so you have to go to c:\users\yourname\
and type in appdata.

Good luck!




--
A acção pode nem sempre ser felicidade, mas não há felicidade sem acção...


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Mario,

Have you spoken to FS or the Microsoft Disability desk to see if they can help you resolve it. This would definitely be my advice at this point.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mário Navarro
Sent: Tuesday, September 11, 2018 12:06 AM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has failed.



I did all that.

thanks.

cheers.


Às 22:44 de 10/09/2018, netbat66 escreveu:
there is also a freedom scientific folder off the root directory in
programdata


Have you completely uninstalled JAWS? First using either the JAWS
uninstall or programs and features? then go to
users\yourname\appdata, and delete the freedom scientific
components from roaming and local ... or whatever those folders
are. if you don't remove those, there are still old JAWS settings
that can get in the way.

appdata is a hidden folder, so you have to go to c:\users\yourname\
and type in appdata.

Good luck!




--
A acção pode nem sempre ser felicidade, mas não há felicidade sem
acção...


---
Este e-mail foi verificado em termos de vírus pelo software
antivírus Avast.
https://www.avast.com/antivirus









--
A acção pode nem sempre ser felicidade, mas não há felicidade sem
acção...





SonicWall identified this message as clean.
To manage your junk mail go to https://nospam.envisionus.com and
logon with your domain userid and password.
If you consider this email to be spam please forward it to
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intended recipient, any use, copying, printing, reviewing, retention,
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file is not authorized and is strictly prohibited. If you have
received this electronic mail message in error, please advise the
sender by reply electronic mail immediately and permanently delete
the original transmission, any attachments and any copies of this
message from your computer system.







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A acção pode nem sempre ser felicidade, mas não há felicidade sem acção...


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HH. Smith Jr.
 

Mario,

Have you tried turning the UAC, user accountant control, to zero.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Tuesday, September 11, 2018 8:56 AM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has
failed.

Mario,

Have you spoken to FS or the Microsoft Disability desk to see if they can help
you resolve it. This would definitely be my advice at this point.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mrio Navarro
Sent: Tuesday, September 11, 2018 12:06 AM
To: main@jfw.groups.io
Subject: Re: issue with installing JAWS on windows 10. The JAWS Install has
failed.



I did all that.

thanks.

cheers.


s 22:44 de 10/09/2018, netbat66 escreveu:
there is also a freedom scientific folder off the root directory in
programdata


Have you completely uninstalled JAWS? First using either the JAWS
uninstall or programs and features? then go to
users\yourname\appdata, and delete the freedom scientific
components from roaming and local ... or whatever those folders
are. if you don't remove those, there are still old JAWS settings
that can get in the way.

appdata is a hidden folder, so you have to go to c:\users\yourname\
and type in appdata.

Good luck!




--
A aco pode nem sempre ser felicidade, mas no h felicidade sem
aco...


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aco...





SonicWall identified this message as clean.
To manage your junk mail go to https://nospam.envisionus.com and
logon with your domain userid and password.
If you consider this email to be spam please forward it to
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NOTICE: This electronic mail message and any attached files are
confidential. The information is exclusively for the use of the
individual or entity intended as the recipient. If you are not the
intended recipient, any use, copying, printing, reviewing, retention,
disclosure, distribution or forwarding of the message or any attached
file is not authorized and is strictly prohibited. If you have
received this electronic mail message in error, please advise the
sender by reply electronic mail immediately and permanently delete
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message from your computer system.







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