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Interesting Jaws Update Issue On New Windows 11 Laptop

Adrian Spratt #104201 Just to clarify, I meant that in my experience, alt-tab is the answer. It may not solve it right away. There seems to be a short delay between selecting install and the appearance of the installation dialog, but it's always come up for me. toggle quoted message Show quoted text -----Original Message----- From: Adrian Spratt Sent: Thursday, February 16, 2023 5:21 PM To: 'main@jfw.groups.io' <main@jfw.groups.io> Subject: RE: Interesting Jaws Updae Issue On New Windows 11 Laptop MY experience also. -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don H Sent: Thursday, February 16, 2023 4:38 PM To: main@jfw.groups.io Subject: Re: Interesting Jaws Updae Issue On New Windows 11 Laptop Sometimes I have to alt tab to get a dialog box to talk during a jaws check for update or when installing a update. On 2/16/2023 3:11 PM, Tom Behler wrote: Hello, everyone. As some of you may remember, I recently purchased a new small laptop computer to use when attending conferences and when on travel. The new computer is a Lenovo Yoga laptop, and I did a fresh Jaws 2023 install on it shortly after I received the computer. I just installed the most recent Jaws 2023 update, but was surprised that Jaws did not talk me through the instalation process, as it has done on all of the previous computers I’ve ever owned. I did the instalation directly from a copy of the executable file which I had saved onto a thumb drive. When I hit enter on the executable file, the file opened, and Jaws said “jaws install”, but nothing else. I didn’t hear anything about the need to hit the spacebar on “accept license agreement”, followed by enter. I got sighted assistance, and was helped through that step, after which the new Jaws update began to install. I knew the instalation was occurring because of the clicks you get during the instalation process. Once the clicking stopped, I should have heard a message asking me if I wanted to re-start my computer, but this message was not heard. Fortunately, I remembered to hit enter at this point, after which the re-start process started. Is there something I need to do to get Jaws to talk me through the update instalation process for future updates? Once again, the only thing that is different with this computer is that it is a Windows 11 machine, not Windows 10 like my other two computers. Thanks for any guidance on this issue. Dr. Tom Behler From Michigan
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JM Casey #104202 I wonder if some other keystroke would work like insert-b for example to get jaws to read out the dialogue box? toggle quoted message Show quoted text -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Adrian Spratt Sent: February 16, 2023 7:06 PM To: main@jfw.groups.io Subject: Interesting Jaws Update Issue On New Windows 11 Laptop Just to clarify, I meant that in my experience, alt-tab is the answer. It may not solve it right away. There seems to be a short delay between selecting install and the appearance of the installation dialog, but it's always come up for me. -----Original Message----- From: Adrian Spratt Sent: Thursday, February 16, 2023 5:21 PM To: 'main@jfw.groups.io' <main@jfw.groups.io> Subject: RE: Interesting Jaws Updae Issue On New Windows 11 Laptop MY experience also. -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don H Sent: Thursday, February 16, 2023 4:38 PM To: main@jfw.groups.io Subject: Re: Interesting Jaws Updae Issue On New Windows 11 Laptop Sometimes I have to alt tab to get a dialog box to talk during a jaws check for update or when installing a update. On 2/16/2023 3:11 PM, Tom Behler wrote: Hello, everyone. As some of you may remember, I recently purchased a new small laptop computer to use when attending conferences and when on travel. The new computer is a Lenovo Yoga laptop, and I did a fresh Jaws 2023 install on it shortly after I received the computer. I just installed the most recent Jaws 2023 update, but was surprised that Jaws did not talk me through the instalation process, as it has done on all of the previous computers I’ve ever owned. I did the instalation directly from a copy of the executable file which I had saved onto a thumb drive. When I hit enter on the executable file, the file opened, and Jaws said “jaws install”, but nothing else. I didn’t hear anything about the need to hit the spacebar on “accept license agreement”, followed by enter. I got sighted assistance, and was helped through that step, after which the new Jaws update began to install. I knew the instalation was occurring because of the clicks you get during the instalation process. Once the clicking stopped, I should have heard a message asking me if I wanted to re-start my computer, but this message was not heard. Fortunately, I remembered to hit enter at this point, after which the re-start process started. Is there something I need to do to get Jaws to talk me through the update instalation process for future updates? Once again, the only thing that is different with this computer is that it is a Windows 11 machine, not Windows 10 like my other two computers. Thanks for any guidance on this issue. Dr. Tom Behler From Michigan
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Nermin #104213 Hi, as far as I remember, they took away the eloquence synthesizer for the temporary copy that runs while an install is taking place using the stand-alone installer. So if you want to update or install JAWS through a downloaded .exe file, you will always have to resort to Narrator or NVDA to guide you through the installation process. Regards, Nermin
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Marie Nelson #104214 Not sure where you got this information. Just installed the latest Jaws from the executable downloaded from the Vispero web site onto my desktop. I am running Windows 11 version 22H2 and all the prompts were spoken as well as the progress. Marie toggle quoted message Show quoted text -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Nermin via groups.io Sent: Thursday, February 16, 2023 11:33 PM To: main@jfw.groups.io Subject: Re: Interesting Jaws Update Issue On New Windows 11 Laptop Hi, as far as I remember, they took away the eloquence synthesizer for the temporary copy that runs while an install is taking place using the stand-alone installer. So if you want to update or install JAWS through a downloaded .exe file, you will always have to resort to Narrator or NVDA to guide you through the installation process. Regards, Nermin
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Tom Behler #104215 Nermen: I'm not trying to be snarky here, but that doesn't sound like progress to me, especially since the elloquence synthesizer talked us through installations prior to this. Not sure was FS is thinking here. Tom Behler toggle quoted message Show quoted text -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Nermin via groups.io Sent: Friday, February 17, 2023 2:33 AM To: main@jfw.groups.io Subject: Re: Interesting Jaws Update Issue On New Windows 11 Laptop Hi, as far as I remember, they took away the eloquence synthesizer for the temporary copy that runs while an install is taking place using the stand-alone installer. So if you want to update or install JAWS through a downloaded .exe file, you will always have to resort to Narrator or NVDA to guide you through the installation process. Regards, Nermin
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Mike B. #104216 I've installed this update on several laptop and desktop computers running both Windows 10 and 11 and I had the spoken help all the way through on all of them. I wonder what is causing this random weirdness? Take care and stay safe. Mike. toggle quoted message Show quoted text ----- Original Message ----- From: Tom Behler To: main@jfw.groups.io Sent: Friday, February 17, 2023 6:47 AM Subject: Re: Interesting Jaws Update Issue On New Windows 11 Laptop Nermen: I'm not trying to be snarky here, but that doesn't sound like progress to me, especially since the elloquence synthesizer talked us through installations prior to this. Not sure was FS is thinking here. Tom Behler -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Nermin via groups.io Sent: Friday, February 17, 2023 2:33 AM To: main@jfw.groups.io Subject: Re: Interesting Jaws Update Issue On New Windows 11 Laptop Hi, as far as I remember, they took away the eloquence synthesizer for the temporary copy that runs while an install is taking place using the stand-alone installer. So if you want to update or install JAWS through a downloaded .exe file, you will always have to resort to Narrator or NVDA to guide you through the installation process. Regards, Nermin
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Adrian Spratt #104217 Hi Nermin, I'm glad Vispero removed Eloquence from the installation process, but it doesn't mean JAWS fails to speak. In my experience, JAWS is quite verbal during installation. The "agree" box is there to be checked, and I'm notified when installation begins. This current update installed quickly, and so I didn't check for progress. However, if memory serves, I got progress reports by pressing JAWS key-tab. Also, the JAWS cursor provides some information. I really think people having a problem with getting speech during installation results from a combination of a pause before commencement and wrong timing when pressing alt-tab. Ideally, of course, a user wouldn’t need to use alt-tab, etc. the process should begin with speech. Until then, however, patience combined with alt-tab should do the trick. toggle quoted message Show quoted text -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Nermin via groups.io Sent: Friday, February 17, 2023 2:33 AM To: main@jfw.groups.io Subject: Re: Interesting Jaws Update Issue On New Windows 11 Laptop Hi, as far as I remember, they took away the eloquence synthesizer for the temporary copy that runs while an install is taking place using the stand-alone installer. So if you want to update or install JAWS through a downloaded .exe file, you will always have to resort to Narrator or NVDA to guide you through the installation process. Regards, Nermin
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Leo #104218 Hi Mike, indeed, I don{t think that Vispero had removed Eloquence from the installatio because they would have announced such a off-putting change. I certainly agree with you in the fact that this is a random weirdness. In my case, sometimes Jaws crashes when I’m doing something fairly ordinary and common in the file explorer, let’s say, just creating a new folder or moving files. In my particular case I think that it has something to do with my graphic card or in the worst scenario, with any other component. Best, Leo Bado toggle quoted message Show quoted text From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B. Sent: Friday, February 17, 2023 8:56 AM To: main@jfw.groups.io Subject: Re: Interesting Jaws Update Issue On New Windows 11 Laptop I've installed this update on several laptop and desktop computers running both Windows 10 and 11 and I had the spoken help all the way through on all of them. I wonder what is causing this random weirdness? Take care and stay safe. Mike. ----- Original Message ----- From: Tom Behler To: main@jfw.groups.io Sent: Friday, February 17, 2023 6:47 AM Subject: Re: Interesting Jaws Update Issue On New Windows 11 Laptop Nermen: I'm not trying to be snarky here, but that doesn't sound like progress to me, especially since the elloquence synthesizer talked us through installations prior to this. Not sure was FS is thinking here. Tom Behler -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Nermin via groups.io Sent: Friday, February 17, 2023 2:33 AM To: main@jfw.groups.io Subject: Re: Interesting Jaws Update Issue On New Windows 11 Laptop Hi, as far as I remember, they took away the eloquence synthesizer for the temporary copy that runs while an install is taking place using the stand-alone installer. So if you want to update or install JAWS through a downloaded .exe file, you will always have to resort to Narrator or NVDA to guide you through the installation process. Regards, Nermin
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Bill White #104222 Hi, Nermin. They didn't remove Eloquence from the JAWS install process. They just removed the "talking installer" which didn't use Eloquence. Bill White billwhite92701@... toggle quoted message Show quoted text -----Original Message----- From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Nermin via groups.io Sent: Thursday, February 16, 2023 11:33 PM To: main@jfw.groups.io Subject: Re: Interesting Jaws Update Issue On New Windows 11 Laptop Hi, as far as I remember, they took away the eloquence synthesizer for the temporary copy that runs while an install is taking place using the stand-alone installer. So if you want to update or install JAWS through a downloaded .exe file, you will always have to resort to Narrator or NVDA to guide you through the installation process. Regards, Nermin
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