Hello, everyone.

As some of you may remember, I recently purchased a new small laptop computer to use when attending conferences and when on travel.

The new computer is a Lenovo Yoga laptop, and I did a fresh Jaws 2023 install on it shortly after I received the computer.

I just installed the most recent Jaws 2023 update, but was surprised that Jaws did not talk me through the instalation process, as it has done on all of the previous computers I’ve ever owned.

I did the instalation directly from a copy of the executable file which I had saved onto a thumb drive.

When I hit enter on the executable file, the file opened, and Jaws said “jaws install”, but nothing else.

I didn’t hear anything about the need to hit the spacebar on “accept license agreement”, followed by enter.

I got sighted assistance, and was helped through that step, after which the new Jaws update began to install.

I knew the instalation was occurring because of the clicks you get during the instalation process.

Once the clicking stopped, I should have heard a message asking me if I wanted to re-start my computer, but this message was not heard.

Fortunately, I remembered to hit enter at this point, after which the re-start process started.

Is there something I need to do to get Jaws to talk me through the update instalation process for future updates?

Once again, the only thing that is different with this computer is that it is a Windows 11 machine, not Windows 10 like my other two computers.

Thanks for any guidance on this issue.

Dr.  Tom Behler From Michigan

Hello, everyone.
As some of you may remember, I recently purchased a new small laptop computer to use when attending conferences and when on travel.
The new computer is a Lenovo Yoga laptop, and I did a fresh Jaws 2023 install on it shortly after I received the computer.
I just installed the most recent Jaws 2023 update, but was surprised that Jaws did not talk me through the instalation process, as it has done on all of the previous computers I’ve ever owned.
I did the instalation directly from a copy of the executable file which I had saved onto a thumb drive.
When I hit enter on the executable file, the file opened, and Jaws said “jaws install”, but nothing else.
I didn’t hear anything about the need to hit the spacebar on “accept license agreement”, followed by enter.
I got sighted assistance, and was helped through that step, after which the new Jaws update began to install.
I knew the instalation was occurring because of the clicks you get during the instalation process.
Once the clicking stopped, I should have heard a message asking me if I wanted to re-start my computer, but this message was not heard.
Fortunately, I remembered to hit enter at this point, after which the re-start process started.
Is there something I need to do to get Jaws to talk me through the update instalation process for future updates?
Once again, the only thing that is different with this computer is that it is a Windows 11 machine, not Windows 10 like my other two computers.
Thanks for any guidance on this issue.
Dr.  Tom Behler From Michigan

Hello, everyone.

As some of you may remember, I recently purchased a new small laptop
computer to use when attending conferences and when on travel.

The new computer is a Lenovo Yoga laptop, and I did a fresh Jaws 2023
install on it shortly after I received the computer.

I just installed the most recent Jaws 2023 update, but was surprised
that Jaws did not talk me through the instalation process, as it has
done on all of the previous computers I’ve ever owned.

I did the instalation directly from a copy of the executable file
which I had saved onto a thumb drive.

When I hit enter on the executable file, the file opened, and Jaws
said “jaws install”, but nothing else.

I didn’t hear anything about the need to hit the spacebar on “accept
license agreement”, followed by enter.

I got sighted assistance, and was helped through that step, after
which the new Jaws update began to install.

I knew the instalation was occurring because of the clicks you get
during the instalation process.

Once the clicking stopped, I should have heard a message asking me if
I wanted to re-start my computer, but this message was not heard.

Fortunately, I remembered to hit enter at this point, after which the
re-start process started.

Is there something I need to do to get Jaws to talk me through the
update instalation process for future updates?

Once again, the only thing that is different with this computer is
that it is a Windows 11 machine, not Windows 10 like my other two computers.

Thanks for any guidance on this issue.

Dr.  Tom Behler From Michigan

Hello, everyone.

As some of you may remember, I recently purchased a new small laptop computer to use when attending conferences and when on travel.

The new computer is a Lenovo Yoga laptop, and I did a fresh Jaws 2023 install on it shortly after I received the computer.

I just installed the most recent Jaws 2023 update, but was surprised that Jaws did not talk me through the instalation process, as it has done on all of the previous computers I’ve ever owned.

I did the instalation directly from a copy of the executable file which I had saved onto a thumb drive.

When I hit enter on the executable file, the file opened, and Jaws said “jaws install”, but nothing else.

I didn’t hear anything about the need to hit the spacebar on “accept license agreement”, followed by enter.

I got sighted assistance, and was helped through that step, after which the new Jaws update began to install.

I knew the instalation was occurring because of the clicks you get during the instalation process.

Once the clicking stopped, I should have heard a message asking me if I wanted to re-start my computer, but this message was not heard.

Fortunately, I remembered to hit enter at this point, after which the re-start process started.

Is there something I need to do to get Jaws to talk me through the update instalation process for future updates?

Once again, the only thing that is different with this computer is that it is a Windows 11 machine, not Windows 10 like my other two computers.

Thanks for any guidance on this issue.

Dr.  Tom Behler From Michigan

Hey.

I’m not sure as I don’t use new jaws presently. I thought I remembered something about this being normal now? Still, you know you can always run narrator if you need speech/want to know what is happening on screen.

Hello, everyone.

As some of you may remember, I recently purchased a new small laptop computer to use when attending conferences and when on travel.

The new computer is a Lenovo Yoga laptop, and I did a fresh Jaws 2023 install on it shortly after I received the computer.

I just installed the most recent Jaws 2023 update, but was surprised that Jaws did not talk me through the instalation process, as it has done on all of the previous computers I’ve ever owned.

I did the instalation directly from a copy of the executable file which I had saved onto a thumb drive.

When I hit enter on the executable file, the file opened, and Jaws said “jaws install”, but nothing else.

I didn’t hear anything about the need to hit the spacebar on “accept license agreement”, followed by enter.

I got sighted assistance, and was helped through that step, after which the new Jaws update began to install.

I knew the instalation was occurring because of the clicks you get during the instalation process.

Once the clicking stopped, I should have heard a message asking me if I wanted to re-start my computer, but this message was not heard.

Fortunately, I remembered to hit enter at this point, after which the re-start process started.

Is there something I need to do to get Jaws to talk me through the update instalation process for future updates?

Once again, the only thing that is different with this computer is that it is a Windows 11 machine, not Windows 10 like my other two computers.

Thanks for any guidance on this issue.

Dr.  Tom Behler From Michigan

Hello, everyone.

As some of you may remember, I recently purchased a new small laptop computer to use when attending conferences and when on travel.

The new computer is a Lenovo Yoga laptop, and I did a fresh Jaws 2023 install on it shortly after I received the computer.

I just installed the most recent Jaws 2023 update, but was surprised that Jaws did not talk me through the instalation process, as it has done on all of the previous computers I’ve ever owned.

I did the instalation directly from a copy of the executable file which I had saved onto a thumb drive.

When I hit enter on the executable file, the file opened, and Jaws said “jaws install”, but nothing else.

I didn’t hear anything about the need to hit the spacebar on “accept license agreement”, followed by enter.

I got sighted assistance, and was helped through that step, after which the new Jaws update began to install.

I knew the instalation was occurring because of the clicks you get during the instalation process.

Once the clicking stopped, I should have heard a message asking me if I wanted to re-start my computer, but this message was not heard.

Fortunately, I remembered to hit enter at this point, after which the re-start process started.

Is there something I need to do to get Jaws to talk me through the update instalation process for future updates?

Once again, the only thing that is different with this computer is that it is a Windows 11 machine, not Windows 10 like my other two computers.

Thanks for any guidance on this issue.

Dr.  Tom Behler From Michigan

Hello, everyone.

As some of you may remember, I recently purchased a new small laptop
computer to use when attending conferences and when on travel.

The new computer is a Lenovo Yoga laptop, and I did a fresh Jaws 2023
install on it shortly after I received the computer.

I just installed the most recent Jaws 2023 update, but was surprised
that Jaws did not talk me through the instalation process, as it has
done on all of the previous computers I’ve ever owned.

I did the instalation directly from a copy of the executable file
which I had saved onto a thumb drive.

When I hit enter on the executable file, the file opened, and Jaws
said “jaws install”, but nothing else.

I didn’t hear anything about the need to hit the spacebar on “accept
license agreement”, followed by enter.

I got sighted assistance, and was helped through that step, after
which the new Jaws update began to install.

I knew the instalation was occurring because of the clicks you get
during the instalation process.

Once the clicking stopped, I should have heard a message asking me if
I wanted to re-start my computer, but this message was not heard.

Fortunately, I remembered to hit enter at this point, after which the
re-start process started.

Is there something I need to do to get Jaws to talk me through the
update instalation process for future updates?

Once again, the only thing that is different with this computer is
that it is a Windows 11 machine, not Windows 10 like my other two computers.

Thanks for any guidance on this issue.

Dr. Tom Behler From Michigan

It’s been my experience as well since I got this computer. Just do what I do, use NVDA only to install Jaws lol

Hello, everyone.

As some of you may remember, I recently purchased a new small laptop computer to use when attending conferences and when on travel.

The new computer is a Lenovo Yoga laptop, and I did a fresh Jaws 2023 install on it shortly after I received the computer.

I just installed the most recent Jaws 2023 update, but was surprised that Jaws did not talk me through the instalation process, as it has done on all of the previous computers I’ve ever owned.

I did the instalation directly from a copy of the executable file which I had saved onto a thumb drive.

When I hit enter on the executable file, the file opened, and Jaws said “jaws install”, but nothing else.

I didn’t hear anything about the need to hit the spacebar on “accept license agreement”, followed by enter.

I got sighted assistance, and was helped through that step, after which the new Jaws update began to install.

I knew the instalation was occurring because of the clicks you get during the instalation process.

Once the clicking stopped, I should have heard a message asking me if I wanted to re-start my computer, but this message was not heard.

Fortunately, I remembered to hit enter at this point, after which the re-start process started.

Is there something I need to do to get Jaws to talk me through the update instalation process for future updates?

Once again, the only thing that is different with this computer is that it is a Windows 11 machine, not Windows 10 like my other two computers.

Thanks for any guidance on this issue.

Dr.  Tom Behler From Michigan

Hi Tom,

Why not get the update by going through the help menu of the current version? Also, I’ve noticed that sometimes the window loses focus so I have to use alt tab to get back to it.

Karen

Hello, everyone.

As some of you may remember, I recently purchased a new small laptop computer to use when attending conferences and when on travel.

The new computer is a Lenovo Yoga laptop, and I did a fresh Jaws 2023 install on it shortly after I received the computer.

I just installed the most recent Jaws 2023 update, but was surprised that Jaws did not talk me through the instalation process, as it has done on all of the previous computers I’ve ever owned.

I did the instalation directly from a copy of the executable file which I had saved onto a thumb drive.

When I hit enter on the executable file, the file opened, and Jaws said “jaws install”, but nothing else.

I didn’t hear anything about the need to hit the spacebar on “accept license agreement”, followed by enter.

I got sighted assistance, and was helped through that step, after which the new Jaws update began to install.

I knew the instalation was occurring because of the clicks you get during the instalation process.

Once the clicking stopped, I should have heard a message asking me if I wanted to re-start my computer, but this message was not heard.

Fortunately, I remembered to hit enter at this point, after which the re-start process started.

Is there something I need to do to get Jaws to talk me through the update instalation process for future updates?

Once again, the only thing that is different with this computer is that it is a Windows 11 machine, not Windows 10 like my other two computers.

Thanks for any guidance on this issue.

Dr.  Tom Behler From Michigan

Karen:



I've always had better luck with Jaws updates by using the executable file, rather than going through the help system.



And, as I said in an earlier post, trying the alt tab was the first thing I thought to do when experiencing the issue I described, but unfortunately, that did not solve the lack of speech issue.



Tom Behler





From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Karen Reynolds
Sent: Thursday, February 16, 2023 6:21 PM
To: main@jfw.groups.io
Subject: Re: Interesting Jaws Updae Issue On New Windows 11 Laptop



Hi Tom,

Why not get the update by going through the help menu of the current version? Also, I've noticed that sometimes the window loses focus so I have to use alt tab to get back to it.



Karen





From: <mailto:main@jfw.groups.io>main@jfw.groups.io <<mailto:main@jfw.groups.io>main@jfw.groups.io> On Behalf Of Tom Behler
Sent: Thursday, February 16, 2023 4:12 PM
To: 'jfw list' <<mailto:jfw@groups.io>jfw@groups.io>
Subject: Interesting Jaws Updae Issue On New Windows 11 Laptop



Hello, everyone.



As some of you may remember, I recently purchased a new small laptop computer to use when attending conferences and when on travel.



The new computer is a Lenovo Yoga laptop, and I did a fresh Jaws 2023 install on it shortly after I received the computer.



I just installed the most recent Jaws 2023 update, but was surprised that Jaws did not talk me through the instalation process, as it has done on all of the previous computers I've ever owned.



I did the instalation directly from a copy of the executable file which I had saved onto a thumb drive.



When I hit enter on the executable file, the file opened, and Jaws said "jaws install", but nothing else.



I didn't hear anything about the need to hit the spacebar on "accept license agreement", followed by enter.



I got sighted assistance, and was helped through that step, after which the new Jaws update began to install.



I knew the instalation was occurring because of the clicks you get during the instalation process.



Once the clicking stopped, I should have heard a message asking me if I wanted to re-start my computer, but this message was not heard.



Fortunately, I remembered to hit enter at this point, after which the re-start process started.



Is there something I need to do to get Jaws to talk me through the update instalation process for future updates?



Once again, the only thing that is different with this computer is that it is a Windows 11 machine, not Windows 10 like my other two computers.



Thanks for any guidance on this issue.



Dr. Tom Behler From Michigan

Well, Leo, at least I know I’m not alone.

 

And, now that I know what is or is not happening, I probably could get through another update without sighted assistance or using another screen reader.

 

I’m thinking of reporting this to Vespero, if that has not already been done.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Leo
Sent: Thursday, February 16, 2023 5:28 PM
To: main@jfw.groups.io
Subject: Re: Interesting Jaws Updae Issue On New Windows 11 Laptop

 

It’s been my experience as well since I got this computer. Just do what I do, use NVDA only to install Jaws lol

 

Best,

Leo Bado

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: Thursday, February 16, 2023 3:12 PM
To: 'jfw list' <jfw@groups.io>
Subject: Interesting Jaws Updae Issue On New Windows 11 Laptop

 

Hello, everyone.

 

As some of you may remember, I recently purchased a new small laptop computer to use when attending conferences and when on travel.

 

The new computer is a Lenovo Yoga laptop, and I did a fresh Jaws 2023 install on it shortly after I received the computer.

 

I just installed the most recent Jaws 2023 update, but was surprised that Jaws did not talk me through the instalation process, as it has done on all of the previous computers I’ve ever owned.

 

I did the instalation directly from a copy of the executable file which I had saved onto a thumb drive.

 

When I hit enter on the executable file, the file opened, and Jaws said “jaws install”, but nothing else.

 

I didn’t hear anything about the need to hit the spacebar on “accept license agreement”, followed by enter.

 

I got sighted assistance, and was helped through that step, after which the new Jaws update began to install.

 

I knew the instalation was occurring because of the clicks you get during the instalation process.

 

Once the clicking stopped, I should have heard a message asking me if I wanted to re-start my computer, but this message was not heard.

 

Fortunately, I remembered to hit enter at this point, after which the re-start process started.

 

Is there something I need to do to get Jaws to talk me through the update instalation process for future updates?

 

Once again, the only thing that is different with this computer is that it is a Windows 11 machine, not Windows 10 like my other two computers.

 

Thanks for any guidance on this issue.

 

Dr.  Tom Behler From Michigan

I just installed the latest update I think it was this past Monday, and it behaved like every other update I've seen in at least the past ten years. I got all the prompts I was expecting--a new version is available, blah blah blah, I checked the box and pressed enter, it downloaded, I got the install screen, I pressed the install button, it did its thing, but this time it did not prompt me to restart JAWS or reboot the computer. I did so anyway, just in case.

On 2/16/2023 6:38 PM, Tom Behler wrote:

Well, Leo, at least I know I’m not alone.

And, now that I know what is or is not happening, I probably could get through another update without sighted assistance or using another screen reader.

I’m thinking of reporting this to Vespero, if that has not already been done.

Tom Behler

It’s been my experience as well since I got this computer. Just do what I do, use NVDA only to install Jaws lol

Hello, everyone.

As some of you may remember, I recently purchased a new small laptop computer to use when attending conferences and when on travel.

The new computer is a Lenovo Yoga laptop, and I did a fresh Jaws 2023 install on it shortly after I received the computer.

I just installed the most recent Jaws 2023 update, but was surprised that Jaws did not talk me through the instalation process, as it has done on all of the previous computers I’ve ever owned.

I did the instalation directly from a copy of the executable file which I had saved onto a thumb drive.

When I hit enter on the executable file, the file opened, and Jaws said “jaws install”, but nothing else.

I didn’t hear anything about the need to hit the spacebar on “accept license agreement”, followed by enter.

I got sighted assistance, and was helped through that step, after which the new Jaws update began to install.

I knew the instalation was occurring because of the clicks you get during the instalation process.

Once the clicking stopped, I should have heard a message asking me if I wanted to re-start my computer, but this message was not heard.

Fortunately, I remembered to hit enter at this point, after which the re-start process started.

Is there something I need to do to get Jaws to talk me through the update instalation process for future updates?

Once again, the only thing that is different with this computer is that it is a Windows 11 machine, not Windows 10 like my other two computers.

Thanks for any guidance on this issue.

Dr.  Tom Behler From Michigan

Hello, everyone.



As some of you may remember, I recently purchased a new small laptop
computer to use when attending conferences and when on travel.



The new computer is a Lenovo Yoga laptop, and I did a fresh Jaws 2023
install on it shortly after I received the computer.



I just installed the most recent Jaws 2023 update, but was surprised that
Jaws did not talk me through the instalation process, as it has done on all
of the previous computers I've ever owned.



I did the instalation directly from a copy of the executable file which I
had saved onto a thumb drive.



When I hit enter on the executable file, the file opened, and Jaws said
"jaws install", but nothing else.



I didn't hear anything about the need to hit the spacebar on "accept
license
agreement", followed by enter.



I got sighted assistance, and was helped through that step, after which the
new Jaws update began to install.



I knew the instalation was occurring because of the clicks you get during
the instalation process.



Once the clicking stopped, I should have heard a message asking me if I
wanted to re-start my computer, but this message was not heard.



Fortunately, I remembered to hit enter at this point, after which the
re-start process started.



Is there something I need to do to get Jaws to talk me through the update
instalation process for future updates?



Once again, the only thing that is different with this computer is that it
is a Windows 11 machine, not Windows 10 like my other two computers.



Thanks for any guidance on this issue.



Dr. Tom Behler From Michigan

Karen:

I’ve always had better luck with Jaws updates by using the executable file, rather than going through the help system.

And, as I said in an earlier post, trying the alt tab was the first thing I thought to do when experiencing the issue I described, but unfortunately, that did not solve the lack of speech issue.

Tom Behler

Hi Tom,

Why not get the update by going through the help menu of the current version? Also, I’ve noticed that sometimes the window loses focus so I have to use alt tab to get back to it.

Karen

Hello, everyone.

As some of you may remember, I recently purchased a new small laptop computer to use when attending conferences and when on travel.

The new computer is a Lenovo Yoga laptop, and I did a fresh Jaws 2023 install on it shortly after I received the computer.

I just installed the most recent Jaws 2023 update, but was surprised that Jaws did not talk me through the instalation process, as it has done on all of the previous computers I’ve ever owned.

I did the instalation directly from a copy of the executable file which I had saved onto a thumb drive.

When I hit enter on the executable file, the file opened, and Jaws said “jaws install”, but nothing else.

I didn’t hear anything about the need to hit the spacebar on “accept license agreement”, followed by enter.

I got sighted assistance, and was helped through that step, after which the new Jaws update began to install.

I knew the instalation was occurring because of the clicks you get during the instalation process.

Once the clicking stopped, I should have heard a message asking me if I wanted to re-start my computer, but this message was not heard.

Fortunately, I remembered to hit enter at this point, after which the re-start process started.

Is there something I need to do to get Jaws to talk me through the update instalation process for future updates?

Once again, the only thing that is different with this computer is that it is a Windows 11 machine, not Windows 10 like my other two computers.

Thanks for any guidance on this issue.

Dr.  Tom Behler From Michigan

I just installed the latest update I think it was this past Monday, and it behaved like every other update I've seen in at least the past ten years. I got all the prompts I was expecting--a new version is available, blah blah blah, I checked the box and pressed enter, it downloaded, I got the install screen, I pressed the install button, it did its thing, but this time it did not prompt me to restart JAWS or reboot the computer. I did so anyway, just in case.

On 2/16/2023 6:38 PM, Tom Behler wrote:

Well, Leo, at least I know I’m not alone.

 

And, now that I know what is or is not happening, I probably could get through another update without sighted assistance or using another screen reader.

 

I’m thinking of reporting this to Vespero, if that has not already been done.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Leo
Sent: Thursday, February 16, 2023 5:28 PM
To: main@jfw.groups.io
Subject: Re: Interesting Jaws Updae Issue On New Windows 11 Laptop

 

It’s been my experience as well since I got this computer. Just do what I do, use NVDA only to install Jaws lol

 

Best,

Leo Bado

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: Thursday, February 16, 2023 3:12 PM
To: 'jfw list' <jfw@groups.io>
Subject: Interesting Jaws Updae Issue On New Windows 11 Laptop

 

Hello, everyone.

 

As some of you may remember, I recently purchased a new small laptop computer to use when attending conferences and when on travel.

 

The new computer is a Lenovo Yoga laptop, and I did a fresh Jaws 2023 install on it shortly after I received the computer.

 

I just installed the most recent Jaws 2023 update, but was surprised that Jaws did not talk me through the instalation process, as it has done on all of the previous computers I’ve ever owned.

 

I did the instalation directly from a copy of the executable file which I had saved onto a thumb drive.

 

When I hit enter on the executable file, the file opened, and Jaws said “jaws install”, but nothing else.

 

I didn’t hear anything about the need to hit the spacebar on “accept license agreement”, followed by enter.

 

I got sighted assistance, and was helped through that step, after which the new Jaws update began to install.

 

I knew the instalation was occurring because of the clicks you get during the instalation process.

 

Once the clicking stopped, I should have heard a message asking me if I wanted to re-start my computer, but this message was not heard.

 

Fortunately, I remembered to hit enter at this point, after which the re-start process started.

 

Is there something I need to do to get Jaws to talk me through the update instalation process for future updates?

 

Once again, the only thing that is different with this computer is that it is a Windows 11 machine, not Windows 10 like my other two computers.

 

Thanks for any guidance on this issue.

 

Dr.  Tom Behler From Michigan

 

Hello, everyone.



As some of you may remember, I recently purchased a new small laptop
computer to use when attending conferences and when on travel.



The new computer is a Lenovo Yoga laptop, and I did a fresh Jaws 2023
install on it shortly after I received the computer.



I just installed the most recent Jaws 2023 update, but was surprised
that Jaws did not talk me through the instalation process, as it has
done on all of the previous computers I've ever owned.



I did the instalation directly from a copy of the executable file
which I had saved onto a thumb drive.



When I hit enter on the executable file, the file opened, and Jaws
said "jaws install", but nothing else.



I didn't hear anything about the need to hit the spacebar on "accept
license agreement", followed by enter.



I got sighted assistance, and was helped through that step, after
which the new Jaws update began to install.



I knew the instalation was occurring because of the clicks you get
during the instalation process.



Once the clicking stopped, I should have heard a message asking me if
I wanted to re-start my computer, but this message was not heard.



Fortunately, I remembered to hit enter at this point, after which the
re-start process started.



Is there something I need to do to get Jaws to talk me through the
update instalation process for future updates?



Once again, the only thing that is different with this computer is
that it is a Windows 11 machine, not Windows 10 like my other two computers.



Thanks for any guidance on this issue.



Dr. Tom Behler From Michigan

Hi Tom,

This might be something to contact a tech at Vispero about.

Karen

Karen:

I’ve always had better luck with Jaws updates by using the executable file, rather than going through the help system.

And, as I said in an earlier post, trying the alt tab was the first thing I thought to do when experiencing the issue I described, but unfortunately, that did not solve the lack of speech issue.

Tom Behler

Hi Tom,

Why not get the update by going through the help menu of the current version? Also, I’ve noticed that sometimes the window loses focus so I have to use alt tab to get back to it.

Karen

Hello, everyone.

As some of you may remember, I recently purchased a new small laptop computer to use when attending conferences and when on travel.

The new computer is a Lenovo Yoga laptop, and I did a fresh Jaws 2023 install on it shortly after I received the computer.

I just installed the most recent Jaws 2023 update, but was surprised that Jaws did not talk me through the instalation process, as it has done on all of the previous computers I’ve ever owned.

I did the instalation directly from a copy of the executable file which I had saved onto a thumb drive.

When I hit enter on the executable file, the file opened, and Jaws said “jaws install”, but nothing else.

I didn’t hear anything about the need to hit the spacebar on “accept license agreement”, followed by enter.

I got sighted assistance, and was helped through that step, after which the new Jaws update began to install.

I knew the instalation was occurring because of the clicks you get during the instalation process.

Once the clicking stopped, I should have heard a message asking me if I wanted to re-start my computer, but this message was not heard.

Fortunately, I remembered to hit enter at this point, after which the re-start process started.

Is there something I need to do to get Jaws to talk me through the update instalation process for future updates?

Once again, the only thing that is different with this computer is that it is a Windows 11 machine, not Windows 10 like my other two computers.

Thanks for any guidance on this issue.

Dr.  Tom Behler From Michigan