moderated Help with Folders in Windows 10 Mail please


Dave Mitchell
 

Hi,  On occasion when I navigate to one of my folders where I have saved selected email’s, there are no folders shown although I know the folder contains messages.  On occasion, a restart will correct this annoyance.

Is there a setting to check or some other navigation procedure that would address this issue?

Thanks for any suggestion.  Mitch

 

PS  Just adding my usual disclaimer that I am not in the market for an alternate email client.

 

      The secret of managing is to keep the guys who

      hate you away from the guys who are undecided.

                         -Casey Stengel

 

 

Sent from Mail for Windows

 


Bill White
 

Hi, Dave. What screen reader are you using? Have you tried exiting and restarting your screen reader, to make sure this isn't a screen reader issue, rather than a Windows issue?

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Mitchell
Sent: Monday, October 10, 2022 1:05 PM
To: jfw@groups.io
Subject: Help with Folders in Windows 10 Mail please

 

Hi,  On occasion when I navigate to one of my folders where I have saved selected email’s, there are no folders shown although I know the folder contains messages.  On occasion, a restart will correct this annoyance.

Is there a setting to check or some other navigation procedure that would address this issue?

Thanks for any suggestion.  Mitch

 

PS  Just adding my usual disclaimer that I am not in the market for an alternate email client.

 

      The secret of managing is to keep the guys who

      hate you away from the guys who are undecided.

                         -Casey Stengel

 

 

Sent from Mail for Windows

 


Dave Mitchell
 

  Thanks Bill and sorry I neglected to mention that I tried your idea with JAWS 21, 22 and even the 23 Beta without effect for now.

In the past, sometimes when I return to the folder, the saved messages magically reappear but the folder in question is keeping my message list a temporary secret.  Mitch

 

 

Sent from Mail for Windows

 

From: Bill White
Sent: Monday, October 10, 2022 1:26 PM
To: main@jfw.groups.io
Subject: Re: Help with Folders in Windows 10 Mail please

 

Hi, Dave. What screen reader are you using? Have you tried exiting and restarting your screen reader, to make sure this isn't a screen reader issue, rather than a Windows issue?

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Mitchell
Sent: Monday, October 10, 2022 1:05 PM
To: jfw@groups.io
Subject: Help with Folders in Windows 10 Mail please

 

Hi,  On occasion when I navigate to one of my folders where I have saved selected email’s, there are no folders shown although I know the folder contains messages.  On occasion, a restart will correct this annoyance.

Is there a setting to check or some other navigation procedure that would address this issue?

Thanks for any suggestion.  Mitch

 

PS  Just adding my usual disclaimer that I am not in the market for an alternate email client.

 

      The secret of managing is to keep the guys who

      hate you away from the guys who are undecided.

                         -Casey Stengel

 

 

Sent from Mail for Windows

 

 


Eileen Scrivani
 

I missed the original message, but when I cannot locate a folder in Outlook I know is there I do the following:

 

  1. Press Control+Y (like you want to change the folder).
  2. 2. If when you press up/down-arrow you cannot find the folder you are looking for arrow to the in-box.
  3. 3.  Press right-arrow.
  4. 4.  Now arrow up/down the list of message folder again.
  5. 5.  When you see the folder you are looking for press enter. Task accomplished.

 

Oh yes, I am using Jaws 2022 with outlook 365.

 

HTH.

 

Eileen  

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Monday, October 10, 2022 4:26 PM
To: main@jfw.groups.io
Subject: Re: Help with Folders in Windows 10 Mail please

 

Hi, Dave. What screen reader are you using? Have you tried exiting and restarting your screen reader, to make sure this isn't a screen reader issue, rather than a Windows issue?

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Mitchell
Sent: Monday, October 10, 2022 1:05 PM
To: jfw@groups.io
Subject: Help with Folders in Windows 10 Mail please

 

Hi,  On occasion when I navigate to one of my folders where I have saved selected email’s, there are no folders shown although I know the folder contains messages.  On occasion, a restart will correct this annoyance.

Is there a setting to check or some other navigation procedure that would address this issue?

Thanks for any suggestion.  Mitch

 

PS  Just adding my usual disclaimer that I am not in the market for an alternate email client.

 

      The secret of managing is to keep the guys who

      hate you away from the guys who are undecided.

                         -Casey Stengel

 

 

Sent from Mail for Windows

 


Dave Mitchell
 

  Thanks Eileen,  I can find the list of folders and they are all there including their saved email’s except the one folder that contains a number of email’s I need to review.  FWIW, many of these emails have PDF attachments.  Mitch

 

Sent from Mail for Windows

 

From: Eileen Scrivani via groups.io
Sent: Monday, October 10, 2022 1:34 PM
To: main@jfw.groups.io
Subject: Re: Help with Folders in Windows 10 Mail please

 

I missed the original message, but when I cannot locate a folder in Outlook I know is there I do the following:

 

  1. Press Control+Y (like you want to change the folder).
  2. 2. If when you press up/down-arrow you cannot find the folder you are looking for arrow to the in-box.
  3. 3.  Press right-arrow.
  4. 4.  Now arrow up/down the list of message folder again.
  5. 5.  When you see the folder you are looking for press enter. Task accomplished.

 

Oh yes, I am using Jaws 2022 with outlook 365.

 

HTH.

 

Eileen  

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Monday, October 10, 2022 4:26 PM
To: main@jfw.groups.io
Subject: Re: Help with Folders in Windows 10 Mail please

 

Hi, Dave. What screen reader are you using? Have you tried exiting and restarting your screen reader, to make sure this isn't a screen reader issue, rather than a Windows issue?

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Mitchell
Sent: Monday, October 10, 2022 1:05 PM
To: jfw@groups.io
Subject: Help with Folders in Windows 10 Mail please

 

Hi,  On occasion when I navigate to one of my folders where I have saved selected email’s, there are no folders shown although I know the folder contains messages.  On occasion, a restart will correct this annoyance.

Is there a setting to check or some other navigation procedure that would address this issue?

Thanks for any suggestion.  Mitch

 

PS  Just adding my usual disclaimer that I am not in the market for an alternate email client.

 

      The secret of managing is to keep the guys who

      hate you away from the guys who are undecided.

                         -Casey Stengel

 

 

Sent from Mail for Windows