moderated Help with Dropbox please
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Zel Iscel
Hi there,
Apparently my Dropbox account has been disabled.
Yet I’ve got an email that is associated with my disabled account saying that my subscription will be renewed on the 23rd Jan. I want to cancel my subscription but can’t access my account because it’s disabled.
Btw: I don’t know why my account has been disabled. Numerous attempts at contacting Dropbox have failed – they have not bothered to reply.
Does anyone have any idea how this issue can be resolved. I certainly don’t want to pay for another year of Dropbox.
Thanking you in advance. Zel
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Zel Iscel Disability Specialist Inclusive World Mobile: 0413813885 Email: zel@...
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Mike B
If you go to the Dropbox website can you log
into your account? If so you could probably stop your account from being
renewed or, contact your credit card company and tell them not to accept the
charges and explain what's happening.
Stay safe and take care. Mike.
----- Original Message -----
From: Zel
Iscel
To: jfw@groups.io
Sent: Thursday, January 21, 2021 8:48 AM
Subject: Help with Dropbox please Hi there,
Apparently my Dropbox account has been disabled.
Yet I’ve got an email that is associated with my disabled account saying that my subscription will be renewed on the 23rd Jan. I want to cancel my subscription but can’t access my account because it’s disabled.
Btw: I don’t know why my account has been disabled. Numerous attempts at contacting Dropbox have failed – they have not bothered to reply.
Does anyone have any idea how this issue can be resolved. I certainly don’t want to pay for another year of Dropbox.
Thanking you in advance. Zel
image001.jpg
Zel Iscel Disability Specialist Inclusive World Mobile: 0413813885 Email: zel@...
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Zel Iscel
Hi Mike,
I can’t log in to my account. I keep getting a message saying my account is disabled.
I’ve set up to pay through Paypal so now I’m trying to find out if I can block a payment or subscription in Paypal
From: main@jfw.groups.io <main@jfw.groups.io>
On Behalf Of Mike B
Sent: Friday, 22 January 2021 1:16 AM To: main@jfw.groups.io Subject: Re: Help with Dropbox please
If you go to the Dropbox website can you log into your account? If so you could probably stop your account from being renewed or, contact your credit card company and tell them not to accept the charges and explain what's happening.
----- Original Message ----- From: Zel Iscel To: jfw@groups.io Sent: Thursday, January 21, 2021 8:48 AM Subject: Help with Dropbox please
Hi there,
Apparently my Dropbox account has been disabled.
Yet I’ve got an email that is associated with my disabled account saying that my subscription will be renewed on the 23rd Jan. I want to cancel my subscription but can’t access my account because it’s disabled.
Btw: I don’t know why my account has been disabled. Numerous attempts at contacting Dropbox have failed – they have not bothered to reply.
Does anyone have any idea how this issue can be resolved. I certainly don’t want to pay for another year of Dropbox.
Thanking you in advance. Zel
image001.jpg
Zel Iscel Disability Specialist Inclusive World Mobile: 0413813885 Email: zel@...
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Zel Iscel
All sorted! I cancelled my subscription through Paypal. Whew!
From: main@jfw.groups.io <main@jfw.groups.io>
On Behalf Of Zel Iscel
Sent: Friday, 22 January 2021 1:35 AM To: main@jfw.groups.io Subject: Re: Help with Dropbox please
Hi Mike,
I can’t log in to my account. I keep getting a message saying my account is disabled.
I’ve set up to pay through Paypal so now I’m trying to find out if I can block a payment or subscription in Paypal
From:
main@jfw.groups.io <main@jfw.groups.io>
On Behalf Of Mike B
If you go to the Dropbox website can you log into your account? If so you could probably stop your account from being renewed or, contact your credit card company and tell them not to accept the charges and explain what's happening.
----- Original Message ----- From: Zel Iscel To: jfw@groups.io Sent: Thursday, January 21, 2021 8:48 AM Subject: Help with Dropbox please
Hi there,
Apparently my Dropbox account has been disabled.
Yet I’ve got an email that is associated with my disabled account saying that my subscription will be renewed on the 23rd Jan. I want to cancel my subscription but can’t access my account because it’s disabled.
Btw: I don’t know why my account has been disabled. Numerous attempts at contacting Dropbox have failed – they have not bothered to reply.
Does anyone have any idea how this issue can be resolved. I certainly don’t want to pay for another year of Dropbox.
Thanking you in advance. Zel
image001.jpg
Zel Iscel Disability Specialist Inclusive World Mobile: 0413813885 Email: zel@...
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Mike B
Good deal, glad you got it all sorted
out.
Stay safe and take care. Mike.
----- Original Message -----
From: Zel
Iscel
Sent: Thursday, January 21, 2021 10:17 AM
Subject: Re: Help with Dropbox please All sorted! I cancelled my subscription through Paypal. Whew!
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of
Zel Iscel
Hi Mike,
I can’t log in to my account. I keep getting a message saying my account is disabled.
I’ve set up to pay through Paypal so now I’m trying to find out if I can block a payment or subscription in Paypal
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of
Mike B
If you go to the Dropbox website can you log into your account? If so you could probably stop your account from being renewed or, contact your credit card company and tell them not to accept the charges and explain what's happening.
----- Original Message ----- From: Zel Iscel To: jfw@groups.io Sent: Thursday, January 21, 2021 8:48 AM Subject: Help with Dropbox please
Hi there,
Apparently my Dropbox account has been disabled.
Yet I’ve got an email that is associated with my disabled account saying that my subscription will be renewed on the 23rd Jan. I want to cancel my subscription but can’t access my account because it’s disabled.
Btw: I don’t know why my account has been disabled. Numerous attempts at contacting Dropbox have failed – they have not bothered to reply.
Does anyone have any idea how this issue can be resolved. I certainly don’t want to pay for another year of Dropbox.
Thanking you in advance. Zel
image001.jpg
Zel Iscel Disability Specialist Inclusive World Mobile: 0413813885 Email: zel@...
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