moderated Cannot read JAWS update windows


Karl Proud
 

Hi,

So after getting an update message I am unable to get the update installed. First of all, after dealing with the UAC, the list of updates shows no option to highlight. However, knowing that something is there I can press space and even though no detail of the chosen update is spoken and install button can be pressed. When the Jaws install window opens you would expect the self-voicing install prompts to begin but unfortunately not. Even though I have Jaws running at the time I cannot access any controls on the window and therefore cannot proceed. Turning Jaws off and switching to Narrator doesn’t give me access to the window either. On the odd occasion turning off Jaws has brought the self-voicing window to life, but not lately.

I have had this experience on more than one machine running Windows 10.

 

Has anyone else had this experience and more importantly been able to fix it without just having to install a fresh copy each time there is an update.

 

Regards to you all,

Karl

 


Gene Warner
 

I can't help you with your problem because I've never had that problem, but I can tell you that in order to reduce the size of the installer, Vispero has removed the installer's self voiced capability, so you will have to have an external screen reader running to access the dialogs of the installer.

Gene...

On 8/15/2022 12:08 PM, Karl Proud via groups.io wrote:
Hi,
So after getting an update message I am unable to get the update installed. First of all, after dealing with the UAC, the list of updates shows no option to highlight. However, knowing that something is there I can press space and even though no detail of the chosen update is spoken and install button can be pressed. When the Jaws install window opens you would expect the self-voicing install prompts to begin but unfortunately not. Even though I have Jaws running at the time I cannot access any controls on the window and therefore cannot proceed. Turning Jaws off and switching to Narrator doesn’t give me access to the window either. On the odd occasion turning off Jaws has brought the self-voicing window to life, but not lately.
I have had this experience on more than one machine running Windows 10.
Has anyone else had this experience and more importantly been able to fix it without just having to install a fresh copy each time there is an update.
Regards to you all,
Karl


Albert Cutolo
 

Good afternoon everyone,

One of the things that I do when the install of Jaws update begins, is to hit the Jaws key, which is the insert key on your keyboard, is too hit the Jaws key and the B key at the same time, and it will provide you with progress number of percentages. For example, it will display 20 percent. .

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 15, 2022 12:15 PM
To: main@jfw.groups.io
Subject: Re: Cannot read JAWS update windows

I can't help you with your problem because I've never had that problem, but I can tell you that in order to reduce the size of the installer, Vispero has removed the installer's self voiced capability, so you will have to have an external screen reader running to access the dialogs of the installer.

Gene...


On 8/15/2022 12:08 PM, Karl Proud via groups.io wrote:
Hi,

So after getting an update message I am unable to get the update
installed. First of all, after dealing with the UAC, the list of
updates shows no option to highlight. However, knowing that something
is there I can press space and even though no detail of the chosen
update is spoken and install button can be pressed. When the Jaws
install window opens you would expect the self-voicing install prompts
to begin but unfortunately not. Even though I have Jaws running at the
time I cannot access any controls on the window and therefore cannot
proceed. Turning Jaws off and switching to Narrator doesn’t give me
access to the window either. On the odd occasion turning off Jaws has
brought the self-voicing window to life, but not lately.

I have had this experience on more than one machine running Windows 10.

Has anyone else had this experience and more importantly been able to
fix it without just having to install a fresh copy each time there is
an update.

Regards to you all,

Karl


Adrian Spratt
 

Which includes your current version of JAWS.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 15, 2022 12:15 PM
To: main@jfw.groups.io
Subject: Re: Cannot read JAWS update windows

I can't help you with your problem because I've never had that problem, but I can tell you that in order to reduce the size of the installer, Vispero has removed the installer's self voiced capability, so you will have to have an external screen reader running to access the dialogs of the installer.

Gene...


On 8/15/2022 12:08 PM, Karl Proud via groups.io wrote:
Hi,

So after getting an update message I am unable to get the update
installed. First of all, after dealing with the UAC, the list of
updates shows no option to highlight. However, knowing that something
is there I can press space and even though no detail of the chosen
update is spoken and install button can be pressed. When the Jaws
install window opens you would expect the self-voicing install prompts
to begin but unfortunately not. Even though I have Jaws running at the
time I cannot access any controls on the window and therefore cannot
proceed. Turning Jaws off and switching to Narrator doesn’t give me
access to the window either. On the odd occasion turning off Jaws has
brought the self-voicing window to life, but not lately.

I have had this experience on more than one machine running Windows 10.

Has anyone else had this experience and more importantly been able to
fix it without just having to install a fresh copy each time there is
an update.

Regards to you all,

Karl


Adrian Spratt
 

Karl,

 

I’ve read through your message more than once, and I’m puzzled. It’s true that the JAWS installer no longer has self-voicing, for which I myself am glad. It was irritating. Instead, on my system, my current version of JAWS continues to operate as the update proceeds. You’re saying that isn’t true for you?

 

--

My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Karl Proud via groups.io
Sent: Monday, August 15, 2022 12:08 PM
To: jfw@groups.io
Subject: Cannot read JAWS update windows

 

Hi,

So after getting an update message I am unable to get the update installed. First of all, after dealing with the UAC, the list of updates shows no option to highlight. However, knowing that something is there I can press space and even though no detail of the chosen update is spoken and install button can be pressed. When the Jaws install window opens you would expect the self-voicing install prompts to begin but unfortunately not. Even though I have Jaws running at the time I cannot access any controls on the window and therefore cannot proceed. Turning Jaws off and switching to Narrator doesn’t give me access to the window either. On the odd occasion turning off Jaws has brought the self-voicing window to life, but not lately.

I have had this experience on more than one machine running Windows 10.

 

Has anyone else had this experience and more importantly been able to fix it without just having to install a fresh copy each time there is an update.

 

Regards to you all,

Karl

 


Gene Warner
 

Yup! You can leave JAWS running while it is being updated, when the installer encounters a file that is in use because JAWS is still running, it will configure Windows to copy the new file over the old file the next time it is restarted.

Gene...

On 8/15/2022 6:08 PM, Adrian Spratt wrote:
Which includes your current version of JAWS.
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 15, 2022 12:15 PM
To: main@jfw.groups.io
Subject: Re: Cannot read JAWS update windows
I can't help you with your problem because I've never had that problem, but I can tell you that in order to reduce the size of the installer, Vispero has removed the installer's self voiced capability, so you will have to have an external screen reader running to access the dialogs of the installer.
Gene...
On 8/15/2022 12:08 PM, Karl Proud via groups.io wrote:
Hi,

So after getting an update message I am unable to get the update
installed. First of all, after dealing with the UAC, the list of
updates shows no option to highlight. However, knowing that something
is there I can press space and even though no detail of the chosen
update is spoken and install button can be pressed. When the Jaws
install window opens you would expect the self-voicing install prompts
to begin but unfortunately not. Even though I have Jaws running at the
time I cannot access any controls on the window and therefore cannot
proceed. Turning Jaws off and switching to Narrator doesn’t give me
access to the window either. On the odd occasion turning off Jaws has
brought the self-voicing window to life, but not lately.

I have had this experience on more than one machine running Windows 10.

Has anyone else had this experience and more importantly been able to
fix it without just having to install a fresh copy each time there is
an update.

Regards to you all,

Karl


Karl Proud
 

Thanks Gene, that is good to know anyway.

Karl

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, 15 August 2022 5:15 PM
To: main@jfw.groups.io
Subject: Re: Cannot read JAWS update windows

I can't help you with your problem because I've never had that problem, but I can tell you that in order to reduce the size of the installer, Vispero has removed the installer's self voiced capability, so you will have to have an external screen reader running to access the dialogs of the installer.

Gene...


On 8/15/2022 12:08 PM, Karl Proud via groups.io wrote:
Hi,

So after getting an update message I am unable to get the update
installed. First of all, after dealing with the UAC, the list of
updates shows no option to highlight. However, knowing that something
is there I can press space and even though no detail of the chosen
update is spoken and install button can be pressed. When the Jaws
install window opens you would expect the self-voicing install prompts
to begin but unfortunately not. Even though I have Jaws running at the
time I cannot access any controls on the window and therefore cannot
proceed. Turning Jaws off and switching to Narrator doesn’t give me
access to the window either. On the odd occasion turning off Jaws has
brought the self-voicing window to life, but not lately.

I have had this experience on more than one machine running Windows 10.

Has anyone else had this experience and more importantly been able to
fix it without just having to install a fresh copy each time there is
an update.

Regards to you all,

Karl