|
One technique I have found that works with
SeeingAI, and would probably help with the bank's app is, to set the phone's
camera directly down in the middle of the paper, and then with both hands and
elbows on the table, lift the phone straight up.
Hopefully the app will allow you to use a volume
button to take the picture, if it isn't automatic.
Glenn
----- Original Message -----
Sent: Tuesday, July 26, 2022 4:41 PM
Subject: Re: bank on line bill pay
On Tue, Jul 26, 2022 at 04:36 PM, Gene Warner wrote:
You do know it is possible to hold still so the camera gets a
steady image unless you have some kind of mobility issue. - Of
course I do. But what you are not accounting for is that you generally
have to be able to see the target to be able to do this with any ease with a
handheld camera. And I can tell you that even as someone who sees, this
can still be finicky. To me, accessibility is about coming up with a way
that works to get the desired result, and does so consistently. Very often
that means using compensatory strategies. Things that rely on
vision as a primary part of using them, and handheld cameras of any sort fall
into this category, are going to prove challenging for those who have
significant visual impairment or are blind. It's never going to be even
close in ease of use as it is for someone who has the sensory modality around
which something is designed. The same is true with regard to any
technology that is primarily focused on a given sense and where that sense is
significantly impaired or absent for a given individual. And all
accessibility, if any is even possible (you can't make the profoundly deaf hear
no matter what), is a workaround that is absent much of the information
contained in the sensory modality being "worked around." At best you have
some sort of rough to very, very rough approximation. --
Brian - Windows 10, 64-Bit, Version 21H2, Build
19044
Here
is a test to find out whether your mission in life is complete. If you’re
alive, it isn’t.
~ Lauren Bacall
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I tried that technique with the Chase app, it didn't work, it either kept telling me to put the check on a contrasting background when it was on a black desktop, or it would say the check is too far away and couldn't be read.
Gene...
toggle quoted message
Show quoted text
On 7/26/2022 6:34 PM, Glenn / Lenny wrote:
One technique I have found that works with SeeingAI, and would probably help with the bank's app is, to set the phone's camera directly down in the middle of the paper, and then with both hands and elbows on the table, lift the phone straight up.
Hopefully the app will allow you to use a volume button to take the picture, if it isn't automatic.
Glenn
----- Original Message -----
*From:* Brian Vogel <mailto:britechguy@...>
*To:* main@jfw.groups.io <mailto:main@jfw.groups.io>
*Sent:* Tuesday, July 26, 2022 4:41 PM
*Subject:* Re: bank on line bill pay
On Tue, Jul 26, 2022 at 04:36 PM, Gene Warner wrote:
You do know it is possible to hold still so the camera gets a steady
image unless you have some kind of mobility issue.
-
Of course I do. But what you are not accounting for is that you generally have to be able to see the target to be able to do this with any ease with a handheld camera. And I can tell you that even as someone who sees, this can still be finicky.
To me, accessibility is about coming up with a way that works to get the desired result, and does so consistently. Very often that means using compensatory strategies.
Things that rely on vision as a primary part of using them, and handheld cameras of any sort fall into this category, are going to prove challenging for those who have significant visual impairment or are blind. It's never going to be even close in ease of use as it is for someone who has the sensory modality around which something is designed. The same is true with regard to any technology that is primarily focused on a given sense and where that sense is significantly impaired or absent for a given individual. And all accessibility, if any is even possible (you can't make the profoundly deaf hear no matter what), is a workaround that is absent much of the information contained in the sensory modality being "worked around." At best you have some sort of rough to very, very rough approximation.
--
Brian -Windows 10, 64-Bit, Version 21H2, Build 19044
*Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t.
* ~ Lauren Bacall
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Wow, only two problems in forty years? I'd call that a keeper.
Gene...
Gene...
toggle quoted message
Show quoted text
On 7/26/2022 6:29 PM, Onwardbob wrote: Wow, same here 2 times in 40 years is way to many even though the bank did reverse both times with no problem at all. I say hold out for perfection...
BOB SOUTAR…ONWARD THRU THE FOG
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Gene Warner
Sent: Tuesday, July 26, 2022 11:01 AM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay
I will not go anywhere near BoA, of all the banks I've used, I had more
problems with fraudulent charges showing up in my account than with any
other banks. They're not as secure as they'd like you to think they are.
Gene...
On 7/26/2022 1:47 PM, Onwardbob wrote:
Hi, B of A is pretty good, although I can't speak to their AP.
BOB SOUTAR.ONWARD THRU THE FOG
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of T.
Civitello
Sent: Tuesday, July 26, 2022 10:23 AM
To: jfw@groups.io
Subject: bank on line bill pay
I need to change my bank to one with good accessibility. ould be
welcome. Thanks Tom
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Some aps are better than others at this. The Bank of America app for iOS does a good jog of giving you directions and then automatically snapping the pic when it’s right. I was surprised to find that the app for a local bank I’ve been evaluating did this as well. I am finding a few holes in it, but overall the app and web site designed by Computer Services Inc. (CSI) seems to work pretty well. A tell may be that when you go to online banking the web site address reads yourbankname.mybanking.net. One caveat though, the security lacks true two-factor authentication. As much as I want to perf local business over mega corporations that don’t have my interests at heart, this may ultimately be a deal breaker for me.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel Sent: Tuesday, July 26, 2022 2:10 PM To: main@jfw.groups.io Subject: Re: bank on line bill pay On Tue, Jul 26, 2022 at 01:58 PM, Gene Warner wrote: You have to take pictures of the front and back of the check.
-
Well, yes, as that's how any mobile banking app gets the data necessary to deposit the check and to have the legally required images (when the bank processes the checks normally they're scanned, and images are saved).
When it comes to things like this, it's always easier to enlist sighted assistance, once, to get a "photo rig" set up for your smartphone. I've done this on multiple occasions, and not just for banking apps, so that the phone can be placed on top of the rig (which is usually a small cardboard box, cut into what amounts to a small table with an opening large enough for the smartphone's camera to be able to take photos of items placed "on the floor" (table top or desk top in reality) beneath the rig. Once set up this tends to work like a charm for as long as the rig remains viable.
-- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t.
~ Lauren Bacall
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I don't think that Chase has it either, but that didn't bother me too much because I had the bank send me a summary of all of the previous days transactions each day so if anything that wasn't me showed up, I'd know about it quickly.
Gene...
toggle quoted message
Show quoted text
On 7/26/2022 4:05 PM, Larry Thacker Jr. wrote: Some aps are better than others at this. The Bank of America app for iOS does a good jog of giving you directions and then automatically snapping the pic when it’s right. I was surprised to find that the app for a local bank I’ve been evaluating did this as well. I am finding a few holes in it, but overall the app and web site designed by Computer Services Inc. (CSI) seems to work pretty well. A tell may be that when you go to online banking the web site address reads yourbankname.mybanking.net. One caveat though, the security lacks true two-factor authentication. As much as I want to perf local business over mega corporations that don’t have my interests at heart, this may ultimately be a deal breaker for me.
*From:* main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of *Brian Vogel
*Sent:* Tuesday, July 26, 2022 2:10 PM
*To:* main@jfw.groups.io
*Subject:* Re: bank on line bill pay
On Tue, Jul 26, 2022 at 01:58 PM, Gene Warner wrote:
You have to take pictures of the front and back of the check.
-
Well, yes, as that's how any mobile banking app gets the data necessary to deposit the check and to have the legally required images (when the bank processes the checks normally they're scanned, and images are saved).
When it comes to things like this, it's always easier to enlist sighted assistance, once, to get a "photo rig" set up for your smartphone. I've done this on multiple occasions, and not just for banking apps, so that the phone can be placed on top of the rig (which is usually a small cardboard box, cut into what amounts to a small table with an opening large enough for the smartphone's camera to be able to take photos of items placed "on the floor" (table top or desk top in reality) beneath the rig. Once set up this tends to work like a charm for as long as the rig remains viable.
--
Brian *-*Windows 10, 64-Bit, Version 21H2, Build 19044
*Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t.**
* ~ Lauren Bacall
|
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|
I don't seem to trust my (an any other) bank to protect my account.
e issued a paper check to a grand daughter, not of a significant
amount, and she managed to cash it twice; and how many more times
before we caught the problem. As long as the recipient hangs on to
your check, who's to say how many times they can cash it?
Howard
On 7/26/2022 3:05 PM, Larry Thacker Jr.
wrote:
Some aps are better than others at this.
The Bank of America app for iOS does a good jog of giving you
directions and then automatically snapping the pic when it’s
right. I was surprised to find that the app for a local bank
I’ve been evaluating did this as well. I am finding a few
holes in it, but overall the app and web site designed by
Computer Services Inc. (CSI) seems to work pretty well. A tell
may be that when you go to online banking the web site address
reads yourbankname.mybanking.net. One caveat though, the
security lacks true two-factor authentication. As much as I
want to perf local business over mega corporations that don’t
have my interests at heart, this may ultimately be a deal
breaker for me.
On Tue, Jul 26, 2022 at 01:58 PM, Gene
Warner wrote:
You have to take pictures of the front
and back of the check.
-
Well, yes, as that's how any mobile banking app gets the data
necessary to deposit the check and to have the legally
required images (when the bank processes the checks normally
they're scanned, and images are saved).
When it comes to things like this, it's always easier to
enlist sighted assistance, once, to get a "photo rig" set up
for your smartphone. I've done this on multiple occasions,
and not just for banking apps, so that the phone can be placed
on top of the rig (which is usually a small cardboard box, cut
into what amounts to a small table with an opening large
enough for the smartphone's camera to be able to take photos
of items placed "on the floor" (table top or desk top in
reality) beneath the rig. Once set up this tends to work like
a charm for as long as the rig remains viable.
--
Brian - Windows 10, 64-Bit, Version 21H2,
Build 19044
Here is a test to find out
whether your mission in life is complete. If you’re
alive, it isn’t.
~ Lauren Bacall
--
It's so convenient when you folks sign your messages with your name (or even an alias). Then I don't have to close the message and look through the headings to find the originator.
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Why not open accounts at both Chase and Bank of America and then try
out their websites and iPhone apps? After a few months, close the
account you like least.
Kelly
toggle quoted message
Show quoted text
On 7/26/22, Howard Traxler <htraxler7@...> wrote: I don't seem to trust my (an any other) bank to protect my account. e
issued a paper check to a grand daughter, not of a significant amount,
and she managed to cash it twice; and how many more times before we
caught the problem. As long as the recipient hangs on to your check,
who's to say how many times they can cash it?
Howard
On 7/26/2022 3:05 PM, Larry Thacker Jr. wrote:
Some aps are better than others at this. The Bank of America app for
iOS does a good jog of giving you directions and then automatically
snapping the pic when it’s right. I was surprised to find that the
app for a local bank I’ve been evaluating did this as well. I am
finding a few holes in it, but overall the app and web site designed
by Computer Services Inc. (CSI) seems to work pretty well. A tell may
be that when you go to online banking the web site address reads
yourbankname.mybanking.net. One caveat though, the security lacks
true two-factor authentication. As much as I want to perf local
business over mega corporations that don’t have my interests at heart,
this may ultimately be a deal breaker for me.
*From:* main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of *Brian
Vogel
*Sent:* Tuesday, July 26, 2022 2:10 PM
*To:* main@jfw.groups.io
*Subject:* Re: bank on line bill pay
On Tue, Jul 26, 2022 at 01:58 PM, Gene Warner wrote:
You have to take pictures of the front and back of the check.
-
Well, yes, as that's how any mobile banking app gets the data
necessary to deposit the check and to have the legally required images
(when the bank processes the checks normally they're scanned, and
images are saved).
When it comes to things like this, it's always easier to enlist
sighted assistance, once, to get a "photo rig" set up for your
smartphone. I've done this on multiple occasions, and not just for
banking apps, so that the phone can be placed on top of the rig (which
is usually a small cardboard box, cut into what amounts to a small
table with an opening large enough for the smartphone's camera to be
able to take photos of items placed "on the floor" (table top or desk
top in reality) beneath the rig. Once set up this tends to work like
a charm for as long as the rig remains viable.
--
Brian *-*Windows 10, 64-Bit, Version 21H2, Build 19044
*Here is a test to find out whether your mission in life is complete.
If you’re alive, it isn’t.**
* ~ Lauren Bacall
--
It's so convenient when you folks sign your messages with your name (or even
an alias). Then I don't have to close the message and look through the
headings to find the originator.
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If trust is the issue, opening accounts at two banks only doubles the anxiety. It happens I do have accounts at both Chase and BofA. I find Chase's website needlessly complicated but manageable, while BofA's is simpler. However, BofA's phone customer service is terrible, while Chase's phone and on-location service is good.
toggle quoted message
Show quoted text
-----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kelly Pierce Sent: Thursday, July 28, 2022 12:49 PM To: main@jfw.groups.io Subject: Re: bank on line bill pay Why not open accounts at both Chase and Bank of America and then try out their websites and iPhone apps? After a few months, close the account you like least. Kelly On 7/26/22, Howard Traxler <htraxler7@...> wrote: I don't seem to trust my (an any other) bank to protect my account. e
issued a paper check to a grand daughter, not of a significant amount,
and she managed to cash it twice; and how many more times before we
caught the problem. As long as the recipient hangs on to your check,
who's to say how many times they can cash it?
Howard
On 7/26/2022 3:05 PM, Larry Thacker Jr. wrote:
Some aps are better than others at this. The Bank of America app for
iOS does a good jog of giving you directions and then automatically
snapping the pic when it’s right. I was surprised to find that the
app for a local bank I’ve been evaluating did this as well. I am
finding a few holes in it, but overall the app and web site designed
by Computer Services Inc. (CSI) seems to work pretty well. A tell may
be that when you go to online banking the web site address reads
yourbankname.mybanking.net. One caveat though, the security lacks
true two-factor authentication. As much as I want to perf local
business over mega corporations that don’t have my interests at
heart, this may ultimately be a deal breaker for me.
*From:* main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of *Brian
Vogel
*Sent:* Tuesday, July 26, 2022 2:10 PM
*To:* main@jfw.groups.io
*Subject:* Re: bank on line bill pay
On Tue, Jul 26, 2022 at 01:58 PM, Gene Warner wrote:
You have to take pictures of the front and back of the check.
-
Well, yes, as that's how any mobile banking app gets the data
necessary to deposit the check and to have the legally required
images (when the bank processes the checks normally they're scanned,
and images are saved).
When it comes to things like this, it's always easier to enlist
sighted assistance, once, to get a "photo rig" set up for your
smartphone. I've done this on multiple occasions, and not just for
banking apps, so that the phone can be placed on top of the rig
(which is usually a small cardboard box, cut into what amounts to a
small table with an opening large enough for the smartphone's camera
to be able to take photos of items placed "on the floor" (table top
or desk top in reality) beneath the rig. Once set up this tends to
work like a charm for as long as the rig remains viable.
--
Brian *-*Windows 10, 64-Bit, Version 21H2, Build 19044
*Here is a test to find out whether your mission in life is complete.
If you’re alive, it isn’t.**
* ~ Lauren Bacall
--
It's so convenient when you folks sign your messages with your name
(or even an alias). Then I don't have to close the message and look
through the headings to find the originator.
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For those who have the option, don't forget to consider your local credit unions. At one time credit union membership was very restrictive, but the laws changed and many that were once only for "company employees" or similar are now community credit unions. In my area, which once had a huge Dupont plant active in the area and where only Dupont employees could join, that credit union is now Dupont Community Credit Union and membership is geographically limited rather than employer limited. I've personally found customer service much better at credit unions than at commercial banks. --
Brian - Windows 10, 64-Bit, Version 21H2, Build 19044
Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t.
~ Lauren Bacall
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|
I beg to differ on Chase's phone support, and that is the reason I am looking for a new bank. I recently had a problem with fraudulent charges appearing in my account through my debit card. I called the bank to deal with the problem, first I was told that my wait time would be 30 minutes, then 30 minutes or so later that person told me that they couldn't help me and that I needed to talk to their fraud department, then they transferred me, I was then told that my wait time would be 50 minutes, I waited and while I was waiting I played some games on my computer, later I checked the time and realized that I had been waiting for two and a half hours and was still waiting for someone to answer the phone. That's not what I call good customer service!
Gene...
toggle quoted message
Show quoted text
On 7/28/2022 12:54 PM, Adrian Spratt wrote: If trust is the issue, opening accounts at two banks only doubles the anxiety. It happens I do have accounts at both Chase and BofA. I find Chase's website needlessly complicated but manageable, while BofA's is simpler. However, BofA's phone customer service is terrible, while Chase's phone and on-location service is good.
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kelly Pierce
Sent: Thursday, July 28, 2022 12:49 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay
Why not open accounts at both Chase and Bank of America and then try out their websites and iPhone apps? After a few months, close the account you like least.
Kelly
On 7/26/22, Howard Traxler <htraxler7@...> wrote:
I don't seem to trust my (an any other) bank to protect my account. e
issued a paper check to a grand daughter, not of a significant amount,
and she managed to cash it twice; and how many more times before we
caught the problem. As long as the recipient hangs on to your check,
who's to say how many times they can cash it?
Howard
On 7/26/2022 3:05 PM, Larry Thacker Jr. wrote:
Some aps are better than others at this. The Bank of America app for
iOS does a good jog of giving you directions and then automatically
snapping the pic when it’s right. I was surprised to find that the
app for a local bank I’ve been evaluating did this as well. I am
finding a few holes in it, but overall the app and web site designed
by Computer Services Inc. (CSI) seems to work pretty well. A tell may
be that when you go to online banking the web site address reads
yourbankname.mybanking.net. One caveat though, the security lacks
true two-factor authentication. As much as I want to perf local
business over mega corporations that don’t have my interests at
heart, this may ultimately be a deal breaker for me.
*From:* main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of *Brian
Vogel
*Sent:* Tuesday, July 26, 2022 2:10 PM
*To:* main@jfw.groups.io
*Subject:* Re: bank on line bill pay
On Tue, Jul 26, 2022 at 01:58 PM, Gene Warner wrote:
You have to take pictures of the front and back of the check.
-
Well, yes, as that's how any mobile banking app gets the data
necessary to deposit the check and to have the legally required
images (when the bank processes the checks normally they're scanned,
and images are saved).
When it comes to things like this, it's always easier to enlist
sighted assistance, once, to get a "photo rig" set up for your
smartphone. I've done this on multiple occasions, and not just for
banking apps, so that the phone can be placed on top of the rig
(which is usually a small cardboard box, cut into what amounts to a
small table with an opening large enough for the smartphone's camera
to be able to take photos of items placed "on the floor" (table top
or desk top in reality) beneath the rig. Once set up this tends to
work like a charm for as long as the rig remains viable.
--
Brian *-*Windows 10, 64-Bit, Version 21H2, Build 19044
*Here is a test to find out whether your mission in life is complete.
If you’re alive, it isn’t.**
* ~ Lauren Bacall
--
It's so convenient when you folks sign your messages with your name
(or even an alias). Then I don't have to close the message and look
through the headings to find the originator.
|
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|
I tried that option but both of the credit unions in my area are not very accessible.
Gene...
toggle quoted message
Show quoted text
On 7/28/2022 12:58 PM, Brian Vogel wrote: For those who have the option, don't forget to consider your local credit unions. At one time credit union membership was very restrictive, but the laws changed and many that were once only for "company employees" or similar are now community credit unions. In my area, which once had a huge Dupont plant active in the area and where only Dupont employees could join, that credit union is now Dupont Community Credit Union and membership is geographically limited rather than employer limited.
I've personally found customer service much better at credit unions than at commercial banks.
--
Brian -Windows 10, 64-Bit, Version 21H2, Build 19044
*Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t.
* ~ Lauren Bacall
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Loans can be more competitive at a union bank as
well.
----- Original Message -----
Sent: Thursday, July 28, 2022 11:58 AM
Subject: Re: bank on line bill pay
For those who have the option, don't forget to consider your
local credit unions. At one time credit union membership was very
restrictive, but the laws changed and many that were once only for "company
employees" or similar are now community credit unions. In my area, which
once had a huge Dupont plant active in the area and where only Dupont employees
could join, that credit union is now Dupont Community Credit Union and
membership is geographically limited rather than employer limited. I've
personally found customer service much better at credit unions than at
commercial banks. --
Brian - Windows 10, 64-Bit, Version 21H2, Build
19044
Here
is a test to find out whether your mission in life is complete. If you’re
alive, it isn’t.
~ Lauren Bacall
|
|
|
On Thu, Jul 28, 2022 at 01:06 PM, Gene Warner wrote:
. . . fraud department, then they transferred me, I was then told that my wait time would be 50 minutes, I waited . . . later I checked the time and realized that I had been waiting for two and a half hours and was still waiting for someone to answer the phone. That's not what I call good customer service!
- Indeed. And for anyone calling about fraud that's absolutely insane! Fraudsters very often get most of their dirty work done between the time they get their hands on the card or card numbers they need and when the customer realizes something's up and calls to report fraud (though better banks do use algorithms to detect unusual charges, too). But calls to fraud-reporting lines are generally handled with utmost speed, and that's for very good reason not only for the customer but for the bank. --
Brian - Windows 10, 64-Bit, Version 21H2, Build 19044
Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t.
~ Lauren Bacall
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On Thu, Jul 28, 2022 at 01:08 PM, Gene Warner wrote:
I tried that option but both of the credit unions in my area are not very accessible.
- Also don't fail to look at accessibility via apps rather than websites. I realize you may have already done this, but many people don't even give that option a thought, even when they're avid smartphone users. I've been surprised at just how often the online banking apps for a given entity are accessible while their websites are incompletely so, sometimes quite incompletely so. --
Brian - Windows 10, 64-Bit, Version 21H2, Build 19044
Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t.
~ Lauren Bacall
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I had consider that but I have switched from the iPhone to a BlindShell Classic 2 phone and there aren't any online banking apps available for it yet.
I switched because even after almost ten years, I was still having trouble dealing with touch screens and decided to try a smart phone that didn't use them, so far I like the BSC2 way better than I ever liked any of the iPhones I've owned. Sure it has limitations when compared to an iPhone, but I can live with them. I am just happy to be rid of the frustration that touch screens gave me.
Gene...
toggle quoted message
Show quoted text
On 7/28/2022 1:14 PM, Brian Vogel wrote: On Thu, Jul 28, 2022 at 01:08 PM, Gene Warner wrote:
I tried that option but both of the credit unions in my area are not
very accessible.
-
Also don't fail to look at accessibility via apps rather than websites. I realize you may have already done this, but many people don't even give that option a thought, even when they're avid smartphone users.
I've been surprised at just how often the online banking apps for a given entity are accessible while their websites are incompletely so, sometimes quite incompletely so.
--
Brian -Windows 10, 64-Bit, Version 21H2, Build 19044
*Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t.
* ~ Lauren Bacall
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One thing many folks don't know is that with an iPhone, you never need to
switch pages to find an app, you can hold the home button, or however you
invoke Siri, and just say
Open (app name)
I was always forgetting which page a particular app was on, even though I
had arranged them, and this method works flawlessly.
You can say open settings too.
Glenn
toggle quoted message
Show quoted text
----- Original Message ----- From: "Gene Warner" <genewarner3@...> To: <main@jfw.groups.io> Sent: Thursday, July 28, 2022 12:25 PM Subject: Re: bank on line bill pay I had consider that but I have switched from the iPhone to a BlindShell Classic 2 phone and there aren't any online banking apps available for it yet. I switched because even after almost ten years, I was still having trouble dealing with touch screens and decided to try a smart phone that didn't use them, so far I like the BSC2 way better than I ever liked any of the iPhones I've owned. Sure it has limitations when compared to an iPhone, but I can live with them. I am just happy to be rid of the frustration that touch screens gave me. Gene... On 7/28/2022 1:14 PM, Brian Vogel wrote: On Thu, Jul 28, 2022 at 01:08 PM, Gene Warner wrote:
I tried that option but both of the credit unions in my area are not
very accessible.
-
Also don't fail to look at accessibility via apps rather than websites.
I realize you may have already done this, but many people don't even
give that option a thought, even when they're avid smartphone users.
I've been surprised at just how often the online banking apps for a
given entity are accessible while their websites are incompletely so,
sometimes quite incompletely so.
--
Brian -Windows 10, 64-Bit, Version 21H2, Build 19044
*Here is a test to find out whether your mission in life is complete.
If you’re alive, it isn’t.
* ~ Lauren Bacall
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Those smart assistants come with so many privacy problems that I refuse to use them and whenever possible disable them.
Especially after Amazon, Apple, and Google admitted that they routinely open up the microphones on their smart devices without letting their users know and record and share what they hear and they don't care what they record and share, intimate moments, private and sensitive conversations, etc. Not around me you don't!
Gene...
toggle quoted message
Show quoted text
On 7/28/2022 1:30 PM, Glenn / Lenny wrote: One thing many folks don't know is that with an iPhone, you never need to
switch pages to find an app, you can hold the home button, or however you
invoke Siri, and just say
Open (app name)
I was always forgetting which page a particular app was on, even though I
had arranged them, and this method works flawlessly.
You can say open settings too.
Glenn
----- Original Message -----
From: "Gene Warner" <genewarner3@...>
To: <main@jfw.groups.io>
Sent: Thursday, July 28, 2022 12:25 PM
Subject: Re: bank on line bill pay
I had consider that but I have switched from the iPhone to a BlindShell
Classic 2 phone and there aren't any online banking apps available for
it yet.
I switched because even after almost ten years, I was still having
trouble dealing with touch screens and decided to try a smart phone that
didn't use them, so far I like the BSC2 way better than I ever liked any
of the iPhones I've owned. Sure it has limitations when compared to an
iPhone, but I can live with them. I am just happy to be rid of the
frustration that touch screens gave me.
Gene...
On 7/28/2022 1:14 PM, Brian Vogel wrote:
On Thu, Jul 28, 2022 at 01:08 PM, Gene Warner wrote:
I tried that option but both of the credit unions in my area are not
very accessible.
-
Also don't fail to look at accessibility via apps rather than websites.
I realize you may have already done this, but many people don't even
give that option a thought, even when they're avid smartphone users.
I've been surprised at just how often the online banking apps for a
given entity are accessible while their websites are incompletely so,
sometimes quite incompletely so.
--
Brian -Windows 10, 64-Bit, Version 21H2, Build 19044
*Here is a test to find out whether your mission in life is complete.
If you’re alive, it isn’t.
* ~ Lauren Bacall
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I wonder if you first called the number Chase assigns for reporting fraud. Also, they have a dedicated email address for reporting fraud, which is how I would have gone about it. An additional benefit, apart from convenience, is that the email serves as a record of the timeliness of your filing, which might be helpful in the event fraudulent charges need to be removed. Our local Chase branch has people you can talk to when you have problems. It's an additional layer of support. One woman there now answers my calls when I dial her directly. -- My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/
-----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner Sent: Thursday, July 28, 2022 1:07 PM To: main@jfw.groups.io Subject: Re: bank on line bill pay I beg to differ on Chase's phone support, and that is the reason I am looking for a new bank. I recently had a problem with fraudulent charges appearing in my account through my debit card. I called the bank to deal with the problem, first I was told that my wait time would be 30 minutes, then 30 minutes or so later that person told me that they couldn't help me and that I needed to talk to their fraud department, then they transferred me, I was then told that my wait time would be 50 minutes, I waited and while I was waiting I played some games on my computer, later I checked the time and realized that I had been waiting for two and a half hours and was still waiting for someone to answer the phone. That's not what I call good customer service! Gene... On 7/28/2022 12:54 PM, Adrian Spratt wrote: If trust is the issue, opening accounts at two banks only doubles the anxiety. It happens I do have accounts at both Chase and BofA. I find Chase's website needlessly complicated but manageable, while BofA's is simpler. However, BofA's phone customer service is terrible, while Chase's phone and on-location service is good.
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kelly
Pierce
Sent: Thursday, July 28, 2022 12:49 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay
Why not open accounts at both Chase and Bank of America and then try out their websites and iPhone apps? After a few months, close the account you like least.
Kelly
On 7/26/22, Howard Traxler <htraxler7@...> wrote:
I don't seem to trust my (an any other) bank to protect my account. e
issued a paper check to a grand daughter, not of a significant
amount, and she managed to cash it twice; and how many more times
before we caught the problem. As long as the recipient hangs on to
your check, who's to say how many times they can cash it?
Howard
On 7/26/2022 3:05 PM, Larry Thacker Jr. wrote:
Some aps are better than others at this. The Bank of America app for
iOS does a good jog of giving you directions and then automatically
snapping the pic when it’s right. I was surprised to find that the
app for a local bank I’ve been evaluating did this as well. I am
finding a few holes in it, but overall the app and web site designed
by Computer Services Inc. (CSI) seems to work pretty well. A tell
may be that when you go to online banking the web site address reads
yourbankname.mybanking.net. One caveat though, the security lacks
true two-factor authentication. As much as I want to perf local
business over mega corporations that don’t have my interests at
heart, this may ultimately be a deal breaker for me.
*From:* main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of *Brian
Vogel
*Sent:* Tuesday, July 26, 2022 2:10 PM
*To:* main@jfw.groups.io
*Subject:* Re: bank on line bill pay
On Tue, Jul 26, 2022 at 01:58 PM, Gene Warner wrote:
You have to take pictures of the front and back of the check.
-
Well, yes, as that's how any mobile banking app gets the data
necessary to deposit the check and to have the legally required
images (when the bank processes the checks normally they're scanned,
and images are saved).
When it comes to things like this, it's always easier to enlist
sighted assistance, once, to get a "photo rig" set up for your
smartphone. I've done this on multiple occasions, and not just for
banking apps, so that the phone can be placed on top of the rig
(which is usually a small cardboard box, cut into what amounts to a
small table with an opening large enough for the smartphone's camera
to be able to take photos of items placed "on the floor" (table top
or desk top in reality) beneath the rig. Once set up this tends to
work like a charm for as long as the rig remains viable.
--
Brian *-*Windows 10, 64-Bit, Version 21H2, Build 19044
*Here is a test to find out whether your mission in life is complete.
If you’re alive, it isn’t.**
* ~ Lauren Bacall
--
It's so convenient when you folks sign your messages with your name
(or even an alias). Then I don't have to close the message and look
through the headings to find the originator.
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Before the first agent transferred me to the fraud department they first closed my debit card and ordered me a new one for which I was charged $5, then they gave me the direct number to the fraud department.
I used it the following day to dispute the charges and to get them removed.
They never offered to give me the email address to report fraud to.
Gene...
toggle quoted message
Show quoted text
On 7/28/2022 4:23 PM, Adrian Spratt wrote: I wonder if you first called the number Chase assigns for reporting fraud. Also, they have a dedicated email address for reporting fraud, which is how I would have gone about it. An additional benefit, apart from convenience, is that the email serves as a record of the timeliness of your filing, which might be helpful in the event fraudulent charges need to be removed.
Our local Chase branch has people you can talk to when you have problems. It's an additional layer of support. One woman there now answers my calls when I dial her directly.
--
My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Thursday, July 28, 2022 1:07 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay
I beg to differ on Chase's phone support, and that is the reason I am looking for a new bank. I recently had a problem with fraudulent charges appearing in my account through my debit card. I called the bank to deal with the problem, first I was told that my wait time would be 30 minutes, then 30 minutes or so later that person told me that they couldn't help me and that I needed to talk to their fraud department, then they transferred me, I was then told that my wait time would be 50 minutes, I waited and while I was waiting I played some games on my computer, later I checked the time and realized that I had been waiting for two and a half hours and was still waiting for someone to answer the phone. That's not what I call good customer service!
Gene...
On 7/28/2022 12:54 PM, Adrian Spratt wrote:
If trust is the issue, opening accounts at two banks only doubles the anxiety. It happens I do have accounts at both Chase and BofA. I find Chase's website needlessly complicated but manageable, while BofA's is simpler. However, BofA's phone customer service is terrible, while Chase's phone and on-location service is good.
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kelly
Pierce
Sent: Thursday, July 28, 2022 12:49 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay
Why not open accounts at both Chase and Bank of America and then try out their websites and iPhone apps? After a few months, close the account you like least.
Kelly
On 7/26/22, Howard Traxler <htraxler7@...> wrote:
I don't seem to trust my (an any other) bank to protect my account. e
issued a paper check to a grand daughter, not of a significant
amount, and she managed to cash it twice; and how many more times
before we caught the problem. As long as the recipient hangs on to
your check, who's to say how many times they can cash it?
Howard
On 7/26/2022 3:05 PM, Larry Thacker Jr. wrote:
Some aps are better than others at this. The Bank of America app for
iOS does a good jog of giving you directions and then automatically
snapping the pic when it’s right. I was surprised to find that the
app for a local bank I’ve been evaluating did this as well. I am
finding a few holes in it, but overall the app and web site designed
by Computer Services Inc. (CSI) seems to work pretty well. A tell
may be that when you go to online banking the web site address reads
yourbankname.mybanking.net. One caveat though, the security lacks
true two-factor authentication. As much as I want to perf local
business over mega corporations that don’t have my interests at
heart, this may ultimately be a deal breaker for me.
*From:* main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of *Brian
Vogel
*Sent:* Tuesday, July 26, 2022 2:10 PM
*To:* main@jfw.groups.io
*Subject:* Re: bank on line bill pay
On Tue, Jul 26, 2022 at 01:58 PM, Gene Warner wrote:
You have to take pictures of the front and back of the check.
-
Well, yes, as that's how any mobile banking app gets the data
necessary to deposit the check and to have the legally required
images (when the bank processes the checks normally they're scanned,
and images are saved).
When it comes to things like this, it's always easier to enlist
sighted assistance, once, to get a "photo rig" set up for your
smartphone. I've done this on multiple occasions, and not just for
banking apps, so that the phone can be placed on top of the rig
(which is usually a small cardboard box, cut into what amounts to a
small table with an opening large enough for the smartphone's camera
to be able to take photos of items placed "on the floor" (table top
or desk top in reality) beneath the rig. Once set up this tends to
work like a charm for as long as the rig remains viable.
--
Brian *-*Windows 10, 64-Bit, Version 21H2, Build 19044
*Here is a test to find out whether your mission in life is complete.
If you’re alive, it isn’t.**
* ~ Lauren Bacall
--
It's so convenient when you folks sign your messages with your name
(or even an alias). Then I don't have to close the message and look
through the headings to find the originator.
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|
This is why it's essential to note all the details on your credit or debit card when it arrives in the mail. -- My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/
-----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner Sent: Thursday, July 28, 2022 4:51 PM To: main@jfw.groups.io Subject: Re: bank on line bill pay Before the first agent transferred me to the fraud department they first closed my debit card and ordered me a new one for which I was charged $5, then they gave me the direct number to the fraud department. I used it the following day to dispute the charges and to get them removed. They never offered to give me the email address to report fraud to. Gene... On 7/28/2022 4:23 PM, Adrian Spratt wrote: I wonder if you first called the number Chase assigns for reporting fraud. Also, they have a dedicated email address for reporting fraud, which is how I would have gone about it. An additional benefit, apart from convenience, is that the email serves as a record of the timeliness of your filing, which might be helpful in the event fraudulent charges need to be removed.
Our local Chase branch has people you can talk to when you have problems. It's an additional layer of support. One woman there now answers my calls when I dial her directly.
--
My novel Caroline is now available in paperback, Kindle and audiobook
versions and, for qualified readers in the US, at the National Library
Service/BARD. Go to: https://adrianspratt.com/book/
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Thursday, July 28, 2022 1:07 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay
I beg to differ on Chase's phone support, and that is the reason I am looking for a new bank. I recently had a problem with fraudulent charges appearing in my account through my debit card. I called the bank to deal with the problem, first I was told that my wait time would be 30 minutes, then 30 minutes or so later that person told me that they couldn't help me and that I needed to talk to their fraud department, then they transferred me, I was then told that my wait time would be 50 minutes, I waited and while I was waiting I played some games on my computer, later I checked the time and realized that I had been waiting for two and a half hours and was still waiting for someone to answer the phone. That's not what I call good customer service!
Gene...
On 7/28/2022 12:54 PM, Adrian Spratt wrote:
If trust is the issue, opening accounts at two banks only doubles the anxiety. It happens I do have accounts at both Chase and BofA. I find Chase's website needlessly complicated but manageable, while BofA's is simpler. However, BofA's phone customer service is terrible, while Chase's phone and on-location service is good.
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kelly
Pierce
Sent: Thursday, July 28, 2022 12:49 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay
Why not open accounts at both Chase and Bank of America and then try out their websites and iPhone apps? After a few months, close the account you like least.
Kelly
On 7/26/22, Howard Traxler <htraxler7@...> wrote:
I don't seem to trust my (an any other) bank to protect my account.
e issued a paper check to a grand daughter, not of a significant
amount, and she managed to cash it twice; and how many more times
before we caught the problem. As long as the recipient hangs on to
your check, who's to say how many times they can cash it?
Howard
On 7/26/2022 3:05 PM, Larry Thacker Jr. wrote:
Some aps are better than others at this. The Bank of America app
for iOS does a good jog of giving you directions and then
automatically snapping the pic when it’s right. I was surprised to
find that the app for a local bank I’ve been evaluating did this as
well. I am finding a few holes in it, but overall the app and web
site designed by Computer Services Inc. (CSI) seems to work pretty
well. A tell may be that when you go to online banking the web site
address reads yourbankname.mybanking.net. One caveat though, the
security lacks true two-factor authentication. As much as I want
to perf local business over mega corporations that don’t have my
interests at heart, this may ultimately be a deal breaker for me.
*From:* main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of
*Brian Vogel
*Sent:* Tuesday, July 26, 2022 2:10 PM
*To:* main@jfw.groups.io
*Subject:* Re: bank on line bill pay
On Tue, Jul 26, 2022 at 01:58 PM, Gene Warner wrote:
You have to take pictures of the front and back of the check.
-
Well, yes, as that's how any mobile banking app gets the data
necessary to deposit the check and to have the legally required
images (when the bank processes the checks normally they're
scanned, and images are saved).
When it comes to things like this, it's always easier to enlist
sighted assistance, once, to get a "photo rig" set up for your
smartphone. I've done this on multiple occasions, and not just for
banking apps, so that the phone can be placed on top of the rig
(which is usually a small cardboard box, cut into what amounts to a
small table with an opening large enough for the smartphone's
camera to be able to take photos of items placed "on the floor"
(table top or desk top in reality) beneath the rig. Once set up
this tends to work like a charm for as long as the rig remains viable.
--
Brian *-*Windows 10, 64-Bit, Version 21H2, Build 19044
*Here is a test to find out whether your mission in life is complete.
If you’re alive, it isn’t.**
* ~ Lauren Bacall
--
It's so convenient when you folks sign your messages with your name
(or even an alias). Then I don't have to close the message and look
through the headings to find the originator.
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