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Moderated email messages not reading right

ratshtron
 

O.k. Glad things worked out.

From: main@jfw.groups.io <main@jfw.groups.io> on behalf of Tammy Freitag <ms.sunflower61@...>
Sent: Sunday, January 8, 2023 1:09:23 PM
To: main@jfw.groups.io <main@jfw.groups.io>
Subject: Re: email messages not reading right
 

Yes I did.  I ended up just shutting down my computer.  When it restarted, all is fine with the world.

Smile!

Thanks!

Tammy

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of ratshtron
Sent: Sunday, January 8, 2023 10:42 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Did you try alt+dash then x after opening the message?

From: main@jfw.groups.io <main@jfw.groups.io> on behalf of Tammy Freitag <ms.sunflower61@...>
Sent: Saturday, January 7, 2023 10:23:14 AM
To: main@jfw.groups.io <main@jfw.groups.io>
Subject: Re: email messages not reading right

 

Ok, maximizing the window did not help.  The only way I read this message was to forward it.

Thanks!

Tammy

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Adrian Spratt
Sent: Saturday, January 7, 2023 7:48 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Mike,

 

I know you know this, but I’ll point out that you can use a program’s properties to run its window as maximized. Go to the desktop icon for Barbara’s email program, alt-enter for properties, tab to the window option.

 

What I don’t know is whether maximizing the program’s window will also maximize individual email messages.

 

--

My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B.
Sent: Saturday, January 7, 2023 7:56 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Hi Roger,

 

Maybe you can help with my wife's email problem.  It's pretty much the same but, every time she opens an email she has to maximize it for it to read correctly.  Isn't there a setting somewhere in Windows 10 that is supposed to remember repeated maximizing of the same type of window?

 

Or, is there a setting that I can change that will maximize whatever window that comes into focus / view?  She's running the latest of Windows 10 Home and Office 2021 Pro.  All help is greatly appreciated.

 

 

Take care.  Mike.  Sent from my iBarstool.

----- Original Message -----

From: Roger Moore

Sent: Thursday, January 05, 2023 11:44 AM

Subject: Re: email messages not reading right

 

Let me know how you make out, may be I have more tricks up my sleeve.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tammy Freitag
Sent: January 5, 2023 12:42 PM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

No.  I didn’t think of that.  I will give it a try.  Just thought it odd that this is a random behavior.

Thanks!

Tammy

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Milton Ota
Sent: Thursday, January 5, 2023 11:35 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Have you tried Maxmizing the screen by pressing ALT + SPACE followed by X?

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tammy Freitag
Sent: Thursday, January 5, 2023 11:15 AM
To: jfw@groups.io
Subject: email messages not reading right

 

I have Jaws 2021 and Outlook 2019.  Sometimes I can open a message and all Jaws will say is, “document and then give a number.”  This doesn’t happen with all emails.  It is the strangest thing!  I have turned Jaws off and back on again with no change.  I have updates turned off to Jaws.  I have no clue what changed.  Does anyone have any suggestions?

Thanks in advance!

Tammy

 

Virus-free.www.avast.com

Tammy Freitag
 

Yes I did.  I ended up just shutting down my computer.  When it restarted, all is fine with the world.

Smile!

Thanks!

Tammy

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of ratshtron
Sent: Sunday, January 8, 2023 10:42 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Did you try alt+dash then x after opening the message?

From: main@jfw.groups.io <main@jfw.groups.io> on behalf of Tammy Freitag <ms.sunflower61@...>
Sent: Saturday, January 7, 2023 10:23:14 AM
To: main@jfw.groups.io <main@jfw.groups.io>
Subject: Re: email messages not reading right

 

Ok, maximizing the window did not help.  The only way I read this message was to forward it.

Thanks!

Tammy

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Adrian Spratt
Sent: Saturday, January 7, 2023 7:48 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Mike,

 

I know you know this, but I’ll point out that you can use a program’s properties to run its window as maximized. Go to the desktop icon for Barbara’s email program, alt-enter for properties, tab to the window option.

 

What I don’t know is whether maximizing the program’s window will also maximize individual email messages.

 

--

My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B.
Sent: Saturday, January 7, 2023 7:56 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Hi Roger,

 

Maybe you can help with my wife's email problem.  It's pretty much the same but, every time she opens an email she has to maximize it for it to read correctly.  Isn't there a setting somewhere in Windows 10 that is supposed to remember repeated maximizing of the same type of window?

 

Or, is there a setting that I can change that will maximize whatever window that comes into focus / view?  She's running the latest of Windows 10 Home and Office 2021 Pro.  All help is greatly appreciated.

 

 

Take care.  Mike.  Sent from my iBarstool.

----- Original Message -----

Sent: Thursday, January 05, 2023 11:44 AM

Subject: Re: email messages not reading right

 

Let me know how you make out, may be I have more tricks up my sleeve.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tammy Freitag
Sent: January 5, 2023 12:42 PM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

No.  I didn’t think of that.  I will give it a try.  Just thought it odd that this is a random behavior.

Thanks!

Tammy

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Milton Ota
Sent: Thursday, January 5, 2023 11:35 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Have you tried Maxmizing the screen by pressing ALT + SPACE followed by X?

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tammy Freitag
Sent: Thursday, January 5, 2023 11:15 AM
To: jfw@groups.io
Subject: email messages not reading right

 

I have Jaws 2021 and Outlook 2019.  Sometimes I can open a message and all Jaws will say is, “document and then give a number.”  This doesn’t happen with all emails.  It is the strangest thing!  I have turned Jaws off and back on again with no change.  I have updates turned off to Jaws.  I have no clue what changed.  Does anyone have any suggestions?

Thanks in advance!

Tammy

 

Virus-free.www.avast.com

ratshtron
 

Did you try alt+dash then x after opening the message?

From: main@jfw.groups.io <main@jfw.groups.io> on behalf of Tammy Freitag <ms.sunflower61@...>
Sent: Saturday, January 7, 2023 10:23:14 AM
To: main@jfw.groups.io <main@jfw.groups.io>
Subject: Re: email messages not reading right
 

Ok, maximizing the window did not help.  The only way I read this message was to forward it.

Thanks!

Tammy

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Adrian Spratt
Sent: Saturday, January 7, 2023 7:48 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Mike,

 

I know you know this, but I’ll point out that you can use a program’s properties to run its window as maximized. Go to the desktop icon for Barbara’s email program, alt-enter for properties, tab to the window option.

 

What I don’t know is whether maximizing the program’s window will also maximize individual email messages.

 

--

My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B.
Sent: Saturday, January 7, 2023 7:56 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Hi Roger,

 

Maybe you can help with my wife's email problem.  It's pretty much the same but, every time she opens an email she has to maximize it for it to read correctly.  Isn't there a setting somewhere in Windows 10 that is supposed to remember repeated maximizing of the same type of window?

 

Or, is there a setting that I can change that will maximize whatever window that comes into focus / view?  She's running the latest of Windows 10 Home and Office 2021 Pro.  All help is greatly appreciated.

 

 

Take care.  Mike.  Sent from my iBarstool.

----- Original Message -----

From: Roger Moore

Sent: Thursday, January 05, 2023 11:44 AM

Subject: Re: email messages not reading right

 

Let me know how you make out, may be I have more tricks up my sleeve.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tammy Freitag
Sent: January 5, 2023 12:42 PM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

No.  I didn’t think of that.  I will give it a try.  Just thought it odd that this is a random behavior.

Thanks!

Tammy

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Milton Ota
Sent: Thursday, January 5, 2023 11:35 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Have you tried Maxmizing the screen by pressing ALT + SPACE followed by X?

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tammy Freitag
Sent: Thursday, January 5, 2023 11:15 AM
To: jfw@groups.io
Subject: email messages not reading right

 

I have Jaws 2021 and Outlook 2019.  Sometimes I can open a message and all Jaws will say is, “document and then give a number.”  This doesn’t happen with all emails.  It is the strangest thing!  I have turned Jaws off and back on again with no change.  I have updates turned off to Jaws.  I have no clue what changed.  Does anyone have any suggestions?

Thanks in advance!

Tammy

 

Virus-free.www.avast.com

Mike B.
 


Hi Brian,
 
Yes, Lenovo Vantage is installed and used.  The biggest problem is that this computer is only used when we go to our other house so, it has long idol times.  I break it out for updating and these sort of things but, unless I'm told about these little things right away I don't get right on them.  And, being this is basically a travel computer, I'm sure she has more important things on her mind and just forgot to mention it.  Hell, maybe she did tell me and I blew it off!  Other than this little hiccup it's agreat computer.
 
 
Take care.  Mike.  Sent from my iBarstool.

----- Original Message -----
Sent: Saturday, January 07, 2023 1:41 PM
Subject: Re: email messages not reading right

On Sat, Jan 7, 2023 at 04:12 PM, Mike B. wrote:
Apparently this problem has been going on for quite awhile but, my wife just told me about two days ago.
-
Does she have any recollection as to whether there was any update, to anything, around the time of the appearance of the issue?

Here are things you can try:
1.  Using DISM (Deployment Imaging Servicing and Management) and SFC (System File Checker) to Repair Windows 8, 10 & 11 (Both are fairly quick, and both are zero risk.  This eliminates nearly all Windows issues from the equation.)

2. A repair install of Office 2019.  If you want to go for longer, but more thorough, use the repair that accesses the cloud rather than just the one that's part of Office and entirely "on the machine."  If you're pressed for time, use the local "on the machine" first, then if that doesn't work, the cloud-based repair.

3. I seem to recall JAWS having a repair install.  But, personally, I prefer an unistall and reinstall rather than repairing.

I don't recall hearing about any issue like this that's specific to Lenovo hardware, and you'd probably hear a lot more about something like this on this and other screen-reader specific groups if it were even kinda-sorta widespread.

Also, if you do not have Lenovo Vantage (their "automatic service station" software) downloaded and installed on that laptop, do it.  So many weird things can occur because of out-of-date drivers and similar.  Vantage is well-regarded in the technician community and makes keeping all the Lenovo specific software and drivers on their hardware up-to-date.
--

Brian - Virginia, USA - Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit; Android 12 (MIUI 13)  

It’s not lack of contact with the world off campus that leads to the liberal views common in academia — it’s being trained to think critically and practicing this craft daily as we look at the world around us that makes us the libs conservatives so dislike.

     ~ Eliot A. Brenowitz, Seattle; New York Times, Letters, Tales of Town and Gown: Is the Campus Isolated?, August 20, 2022

Brian Vogel
 

On Sat, Jan 7, 2023 at 04:12 PM, Mike B. wrote:
Apparently this problem has been going on for quite awhile but, my wife just told me about two days ago.
-
Does she have any recollection as to whether there was any update, to anything, around the time of the appearance of the issue?

Here are things you can try:
1.  Using DISM (Deployment Imaging Servicing and Management) and SFC (System File Checker) to Repair Windows 8, 10 & 11 (Both are fairly quick, and both are zero risk.  This eliminates nearly all Windows issues from the equation.)

2. A repair install of Office 2019.  If you want to go for longer, but more thorough, use the repair that accesses the cloud rather than just the one that's part of Office and entirely "on the machine."  If you're pressed for time, use the local "on the machine" first, then if that doesn't work, the cloud-based repair.

3. I seem to recall JAWS having a repair install.  But, personally, I prefer an unistall and reinstall rather than repairing.

I don't recall hearing about any issue like this that's specific to Lenovo hardware, and you'd probably hear a lot more about something like this on this and other screen-reader specific groups if it were even kinda-sorta widespread.

Also, if you do not have Lenovo Vantage (their "automatic service station" software) downloaded and installed on that laptop, do it.  So many weird things can occur because of out-of-date drivers and similar.  Vantage is well-regarded in the technician community and makes keeping all the Lenovo specific software and drivers on their hardware up-to-date.
--

Brian - Virginia, USA - Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit; Android 12 (MIUI 13)  

It’s not lack of contact with the world off campus that leads to the liberal views common in academia — it’s being trained to think critically and practicing this craft daily as we look at the world around us that makes us the libs conservatives so dislike.

     ~ Eliot A. Brenowitz, Seattle; New York Times, Letters, Tales of Town and Gown: Is the Campus Isolated?, August 20, 2022

Mike B.
 

Hi Roger,
 
Thank you but, I've been down that road without any luck.
 
 
Take care.  Mike.  Sent from my iBarstool.

----- Original Message -----
Sent: Saturday, January 07, 2023 7:48 AM
Subject: Re: email messages not reading right

Mike check out this YouTube video

 

https://www.youtube.com/watch?v=C7roGVZLfUg&ab_channel=IS301.com-Technology%2CSociety%2CCulture

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike B.
Sent: January 7, 2023 5:56 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Hi Roger,

 

Maybe you can help with my wife's email problem.  It's pretty much the same but, every time she opens an email she has to maximize it for it to read correctly.  Isn't there a setting somewhere in Windows 10 that is supposed to remember repeated maximizing of the same type of window?

 

Or, is there a setting that I can change that will maximize whatever window that comes into focus / view?  She's running the latest of Windows 10 Home and Office 2021 Pro.  All help is greatly appreciated.

 

 

Take care.  Mike.  Sent from my iBarstool.

----- Original Message -----

From: Roger Moore

Sent: Thursday, January 05, 2023 11:44 AM

Subject: Re: email messages not reading right

 

Let me know how you make out, may be I have more tricks up my sleeve.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tammy Freitag
Sent: January 5, 2023 12:42 PM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

No.  I didn’t think of that.  I will give it a try.  Just thought it odd that this is a random behavior.

Thanks!

Tammy

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Milton Ota
Sent: Thursday, January 5, 2023 11:35 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Have you tried Maxmizing the screen by pressing ALT + SPACE followed by X?

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tammy Freitag
Sent: Thursday, January 5, 2023 11:15 AM
To: jfw@groups.io
Subject: email messages not reading right

 

I have Jaws 2021 and Outlook 2019.  Sometimes I can open a message and all Jaws will say is, “document and then give a number.”  This doesn’t happen with all emails.  It is the strangest thing!  I have turned Jaws off and back on again with no change.  I have updates turned off to Jaws.  I have no clue what changed.  Does anyone have any suggestions?

Thanks in advance!

Tammy

 

Virus-free.www.avast.com

Mike B.
 


 Hi Brian,
 
Apparently this problem has been going on for quite awhile but, my wife just told me about two days ago.  Now I'm trying to find out why this is happening only on this Lenovo laptop.  Thanks much.
 
 
Take care.  Mike.  Sent from my iBarstool.

----- Original Message -----
Sent: Saturday, January 07, 2023 8:36 AM
Subject: Re: email messages not reading right

On Sat, Jan 7, 2023 at 08:47 AM, Adrian Spratt wrote:
Go to the desktop icon for Barbara’s email program, alt-enter for properties, tab to the window option.
-
The problem is that this issue sounds like it has nothing to do with Outlook 2021's main window, which you can force to open maximized, but with the reading window.

If there's a way to force the message reading window to open maximized I'm unaware of it and have never had to do that to get JAWS or NVDA to read an e-mail message correctly.

If any updates to Windows, Office, or JAWS occurred immediately prior to this starting, it might be worth using System Restore to go back to a restore point prior to that time and see if that fixes the issue.  It's not like it's frequent, but I've been in the PC support business for so long that there have been way more instances than I can count of updates somehow "applying wrong" the first time around, but not in such a way that things fully crash and burn.  Usually the second try works, for whatever reason.  There have been a few (less than one hand) instances where a third try was required.
--

Brian - Virginia, USA - Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit; Android 12 (MIUI 13)  

It’s not lack of contact with the world off campus that leads to the liberal views common in academia — it’s being trained to think critically and practicing this craft daily as we look at the world around us that makes us the libs conservatives so dislike.

     ~ Eliot A. Brenowitz, Seattle; New York Times, Letters, Tales of Town and Gown: Is the Campus Isolated?, August 20, 2022

Mike B.
 

Hi Adrian,
 
Maximizing the desktop icon is only maximizing the In-box, not an open email message.  Thank you for your input.
 
Take care.  Mike.  Sent from my iBarstool.

----- Original Message -----
Sent: Saturday, January 07, 2023 5:47 AM
Subject: Re: email messages not reading right

Mike,

 

I know you know this, but I’ll point out that you can use a program’s properties to run its window as maximized. Go to the desktop icon for Barbara’s email program, alt-enter for properties, tab to the window option.

 

What I don’t know is whether maximizing the program’s window will also maximize individual email messages.

 

--

My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B.
Sent: Saturday, January 7, 2023 7:56 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Hi Roger,

 

Maybe you can help with my wife's email problem.  It's pretty much the same but, every time she opens an email she has to maximize it for it to read correctly.  Isn't there a setting somewhere in Windows 10 that is supposed to remember repeated maximizing of the same type of window?

 

Or, is there a setting that I can change that will maximize whatever window that comes into focus / view?  She's running the latest of Windows 10 Home and Office 2021 Pro.  All help is greatly appreciated.

 

 

Take care.  Mike.  Sent from my iBarstool.

----- Original Message -----

From: Roger Moore

Sent: Thursday, January 05, 2023 11:44 AM

Subject: Re: email messages not reading right

 

Let me know how you make out, may be I have more tricks up my sleeve.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tammy Freitag
Sent: January 5, 2023 12:42 PM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

No.  I didn’t think of that.  I will give it a try.  Just thought it odd that this is a random behavior.

Thanks!

Tammy

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Milton Ota
Sent: Thursday, January 5, 2023 11:35 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Have you tried Maxmizing the screen by pressing ALT + SPACE followed by X?

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tammy Freitag
Sent: Thursday, January 5, 2023 11:15 AM
To: jfw@groups.io
Subject: email messages not reading right

 

I have Jaws 2021 and Outlook 2019.  Sometimes I can open a message and all Jaws will say is, “document and then give a number.”  This doesn’t happen with all emails.  It is the strangest thing!  I have turned Jaws off and back on again with no change.  I have updates turned off to Jaws.  I have no clue what changed.  Does anyone have any suggestions?

Thanks in advance!

Tammy

 

Virus-free.www.avast.com

Roger Moore
 

Mike check out this YouTube video

 

https://www.youtube.com/watch?v=C7roGVZLfUg&ab_channel=IS301.com-Technology%2CSociety%2CCulture

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike B.
Sent: January 7, 2023 5:56 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Hi Roger,

 

Maybe you can help with my wife's email problem.  It's pretty much the same but, every time she opens an email she has to maximize it for it to read correctly.  Isn't there a setting somewhere in Windows 10 that is supposed to remember repeated maximizing of the same type of window?

 

Or, is there a setting that I can change that will maximize whatever window that comes into focus / view?  She's running the latest of Windows 10 Home and Office 2021 Pro.  All help is greatly appreciated.

 

 

Take care.  Mike.  Sent from my iBarstool.

----- Original Message -----

Sent: Thursday, January 05, 2023 11:44 AM

Subject: Re: email messages not reading right

 

Let me know how you make out, may be I have more tricks up my sleeve.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tammy Freitag
Sent: January 5, 2023 12:42 PM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

No.  I didn’t think of that.  I will give it a try.  Just thought it odd that this is a random behavior.

Thanks!

Tammy

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Milton Ota
Sent: Thursday, January 5, 2023 11:35 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Have you tried Maxmizing the screen by pressing ALT + SPACE followed by X?

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tammy Freitag
Sent: Thursday, January 5, 2023 11:15 AM
To: jfw@groups.io
Subject: email messages not reading right

 

I have Jaws 2021 and Outlook 2019.  Sometimes I can open a message and all Jaws will say is, “document and then give a number.”  This doesn’t happen with all emails.  It is the strangest thing!  I have turned Jaws off and back on again with no change.  I have updates turned off to Jaws.  I have no clue what changed.  Does anyone have any suggestions?

Thanks in advance!

Tammy

 

Virus-free.www.avast.com

Brian Vogel
 

On Sat, Jan 7, 2023 at 08:47 AM, Adrian Spratt wrote:
Go to the desktop icon for Barbara’s email program, alt-enter for properties, tab to the window option.
-
The problem is that this issue sounds like it has nothing to do with Outlook 2021's main window, which you can force to open maximized, but with the reading window.

If there's a way to force the message reading window to open maximized I'm unaware of it and have never had to do that to get JAWS or NVDA to read an e-mail message correctly.

If any updates to Windows, Office, or JAWS occurred immediately prior to this starting, it might be worth using System Restore to go back to a restore point prior to that time and see if that fixes the issue.  It's not like it's frequent, but I've been in the PC support business for so long that there have been way more instances than I can count of updates somehow "applying wrong" the first time around, but not in such a way that things fully crash and burn.  Usually the second try works, for whatever reason.  There have been a few (less than one hand) instances where a third try was required.
--

Brian - Virginia, USA - Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit; Android 12 (MIUI 13)  

It’s not lack of contact with the world off campus that leads to the liberal views common in academia — it’s being trained to think critically and practicing this craft daily as we look at the world around us that makes us the libs conservatives so dislike.

     ~ Eliot A. Brenowitz, Seattle; New York Times, Letters, Tales of Town and Gown: Is the Campus Isolated?, August 20, 2022

Tammy Freitag
 

Ok, maximizing the window did not help.  The only way I read this message was to forward it.

Thanks!

Tammy

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Adrian Spratt
Sent: Saturday, January 7, 2023 7:48 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Mike,

 

I know you know this, but I’ll point out that you can use a program’s properties to run its window as maximized. Go to the desktop icon for Barbara’s email program, alt-enter for properties, tab to the window option.

 

What I don’t know is whether maximizing the program’s window will also maximize individual email messages.

 

--

My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B.
Sent: Saturday, January 7, 2023 7:56 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Hi Roger,

 

Maybe you can help with my wife's email problem.  It's pretty much the same but, every time she opens an email she has to maximize it for it to read correctly.  Isn't there a setting somewhere in Windows 10 that is supposed to remember repeated maximizing of the same type of window?

 

Or, is there a setting that I can change that will maximize whatever window that comes into focus / view?  She's running the latest of Windows 10 Home and Office 2021 Pro.  All help is greatly appreciated.

 

 

Take care.  Mike.  Sent from my iBarstool.

----- Original Message -----

Sent: Thursday, January 05, 2023 11:44 AM

Subject: Re: email messages not reading right

 

Let me know how you make out, may be I have more tricks up my sleeve.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tammy Freitag
Sent: January 5, 2023 12:42 PM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

No.  I didn’t think of that.  I will give it a try.  Just thought it odd that this is a random behavior.

Thanks!

Tammy

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Milton Ota
Sent: Thursday, January 5, 2023 11:35 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Have you tried Maxmizing the screen by pressing ALT + SPACE followed by X?

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tammy Freitag
Sent: Thursday, January 5, 2023 11:15 AM
To: jfw@groups.io
Subject: email messages not reading right

 

I have Jaws 2021 and Outlook 2019.  Sometimes I can open a message and all Jaws will say is, “document and then give a number.”  This doesn’t happen with all emails.  It is the strangest thing!  I have turned Jaws off and back on again with no change.  I have updates turned off to Jaws.  I have no clue what changed.  Does anyone have any suggestions?

Thanks in advance!

Tammy

 

Virus-free.www.avast.com

Adrian Spratt
 

Mike,

 

I know you know this, but I’ll point out that you can use a program’s properties to run its window as maximized. Go to the desktop icon for Barbara’s email program, alt-enter for properties, tab to the window option.

 

What I don’t know is whether maximizing the program’s window will also maximize individual email messages.

 

--

My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B.
Sent: Saturday, January 7, 2023 7:56 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Hi Roger,

 

Maybe you can help with my wife's email problem.  It's pretty much the same but, every time she opens an email she has to maximize it for it to read correctly.  Isn't there a setting somewhere in Windows 10 that is supposed to remember repeated maximizing of the same type of window?

 

Or, is there a setting that I can change that will maximize whatever window that comes into focus / view?  She's running the latest of Windows 10 Home and Office 2021 Pro.  All help is greatly appreciated.

 

 

Take care.  Mike.  Sent from my iBarstool.

----- Original Message -----

From: Roger Moore

Sent: Thursday, January 05, 2023 11:44 AM

Subject: Re: email messages not reading right

 

Let me know how you make out, may be I have more tricks up my sleeve.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tammy Freitag
Sent: January 5, 2023 12:42 PM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

No.  I didn’t think of that.  I will give it a try.  Just thought it odd that this is a random behavior.

Thanks!

Tammy

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Milton Ota
Sent: Thursday, January 5, 2023 11:35 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Have you tried Maxmizing the screen by pressing ALT + SPACE followed by X?

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tammy Freitag
Sent: Thursday, January 5, 2023 11:15 AM
To: jfw@groups.io
Subject: email messages not reading right

 

I have Jaws 2021 and Outlook 2019.  Sometimes I can open a message and all Jaws will say is, “document and then give a number.”  This doesn’t happen with all emails.  It is the strangest thing!  I have turned Jaws off and back on again with no change.  I have updates turned off to Jaws.  I have no clue what changed.  Does anyone have any suggestions?

Thanks in advance!

Tammy

 

Virus-free.www.avast.com

Mike B.
 

Hi Roger,
 
Maybe you can help with my wife's email problem.  It's pretty much the same but, every time she opens an email she has to maximize it for it to read correctly.  Isn't there a setting somewhere in Windows 10 that is supposed to remember repeated maximizing of the same type of window?
 
Or, is there a setting that I can change that will maximize whatever window that comes into focus / view?  She's running the latest of Windows 10 Home and Office 2021 Pro.  All help is greatly appreciated.
 
 
Take care.  Mike.  Sent from my iBarstool.

----- Original Message -----
Sent: Thursday, January 05, 2023 11:44 AM
Subject: Re: email messages not reading right

Let me know how you make out, may be I have more tricks up my sleeve.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tammy Freitag
Sent: January 5, 2023 12:42 PM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

No.  I didn’t think of that.  I will give it a try.  Just thought it odd that this is a random behavior.

Thanks!

Tammy

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Milton Ota
Sent: Thursday, January 5, 2023 11:35 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Have you tried Maxmizing the screen by pressing ALT + SPACE followed by X?

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tammy Freitag
Sent: Thursday, January 5, 2023 11:15 AM
To: jfw@groups.io
Subject: email messages not reading right

 

I have Jaws 2021 and Outlook 2019.  Sometimes I can open a message and all Jaws will say is, “document and then give a number.”  This doesn’t happen with all emails.  It is the strangest thing!  I have turned Jaws off and back on again with no change.  I have updates turned off to Jaws.  I have no clue what changed.  Does anyone have any suggestions?

Thanks in advance!

Tammy

 

Virus-free.www.avast.com

Roger Moore
 

Let me know how you make out, may be I have more tricks up my sleeve.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tammy Freitag
Sent: January 5, 2023 12:42 PM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

No.  I didn’t think of that.  I will give it a try.  Just thought it odd that this is a random behavior.

Thanks!

Tammy

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Milton Ota
Sent: Thursday, January 5, 2023 11:35 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Have you tried Maxmizing the screen by pressing ALT + SPACE followed by X?

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tammy Freitag
Sent: Thursday, January 5, 2023 11:15 AM
To: jfw@groups.io
Subject: email messages not reading right

 

I have Jaws 2021 and Outlook 2019.  Sometimes I can open a message and all Jaws will say is, “document and then give a number.”  This doesn’t happen with all emails.  It is the strangest thing!  I have turned Jaws off and back on again with no change.  I have updates turned off to Jaws.  I have no clue what changed.  Does anyone have any suggestions?

Thanks in advance!

Tammy

 

Virus-free.www.avast.com

Adrian Spratt
 

I get this same verbalization from time to time, but it goes away immediately and I can read the message. I’m not sure this is a case for maximization.

 

--

My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tammy Freitag
Sent: Thursday, January 5, 2023 2:42 PM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

No.  I didn’t think of that.  I will give it a try.  Just thought it odd that this is a random behavior.

Thanks!

Tammy

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Milton Ota
Sent: Thursday, January 5, 2023 11:35 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Have you tried Maxmizing the screen by pressing ALT + SPACE followed by X?

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tammy Freitag
Sent: Thursday, January 5, 2023 11:15 AM
To: jfw@groups.io
Subject: email messages not reading right

 

I have Jaws 2021 and Outlook 2019.  Sometimes I can open a message and all Jaws will say is, “document and then give a number.”  This doesn’t happen with all emails.  It is the strangest thing!  I have turned Jaws off and back on again with no change.  I have updates turned off to Jaws.  I have no clue what changed.  Does anyone have any suggestions?

Thanks in advance!

Tammy

 

Virus-free.www.avast.com

Tammy Freitag
 

No.  I didn’t think of that.  I will give it a try.  Just thought it odd that this is a random behavior.

Thanks!

Tammy

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Milton Ota
Sent: Thursday, January 5, 2023 11:35 AM
To: main@jfw.groups.io
Subject: Re: email messages not reading right

 

Have you tried Maxmizing the screen by pressing ALT + SPACE followed by X?

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tammy Freitag
Sent: Thursday, January 5, 2023 11:15 AM
To: jfw@groups.io
Subject: email messages not reading right

 

I have Jaws 2021 and Outlook 2019.  Sometimes I can open a message and all Jaws will say is, “document and then give a number.”  This doesn’t happen with all emails.  It is the strangest thing!  I have turned Jaws off and back on again with no change.  I have updates turned off to Jaws.  I have no clue what changed.  Does anyone have any suggestions?

Thanks in advance!

Tammy

 

Virus-free.www.avast.com

Milton Ota
 

Have you tried Maxmizing the screen by pressing ALT + SPACE followed by X?

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tammy Freitag
Sent: Thursday, January 5, 2023 11:15 AM
To: jfw@groups.io
Subject: email messages not reading right

 

I have Jaws 2021 and Outlook 2019.  Sometimes I can open a message and all Jaws will say is, “document and then give a number.”  This doesn’t happen with all emails.  It is the strangest thing!  I have turned Jaws off and back on again with no change.  I have updates turned off to Jaws.  I have no clue what changed.  Does anyone have any suggestions?

Thanks in advance!

Tammy

 

Virus-free.www.avast.com

ratshtron
 

Try maximizing the window with alt+space then x or alt+dash then x. That may help.

From: main@jfw.groups.io <main@jfw.groups.io> on behalf of Tammy Freitag <ms.sunflower61@...>
Sent: Thursday, January 5, 2023 11:15:05 AM
To: jfw@groups.io <jfw@groups.io>
Subject: email messages not reading right
 

I have Jaws 2021 and Outlook 2019.  Sometimes I can open a message and all Jaws will say is, “document and then give a number.”  This doesn’t happen with all emails.  It is the strangest thing!  I have turned Jaws off and back on again with no change.  I have updates turned off to Jaws.  I have no clue what changed.  Does anyone have any suggestions?

Thanks in advance!

Tammy


Virus-free.www.avast.com

Tammy Freitag
 

I have Jaws 2021 and Outlook 2019.  Sometimes I can open a message and all Jaws will say is, “document and then give a number.”  This doesn’t happen with all emails.  It is the strangest thing!  I have turned Jaws off and back on again with no change.  I have updates turned off to Jaws.  I have no clue what changed.  Does anyone have any suggestions?

Thanks in advance!

Tammy


Virus-free.www.avast.com

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