I am running the current version of Jaws but the Microsoft case escalation tech who called me yesterday recommended that I not get that version because it has the same reported problems.  I just don’t know what to do at this point except wait for Microsoft to fix this problem.

Laura

Hello:

It is a mystery to me why some folks are experiencing the spell checker locking while others (like me) are using it without any issues. No one from Vispero or Microsoft seems to know what is causing the problem and why it is not consistently a problem for every single user of Microsoft Office 365.

It may be that grammar checking causes the issue. I don’t know. What I do know is that I don’t check grammar while spell checking.

Question: does ALT+F7 seem to work for those of you having the trouble?

Kindly,

Curtis Chong

Well, and I do admit to just being a casual user and playing around with the Word settings a bit, but I have the problem with the spell checker with both JAWS 2022 and the beta of 2023, and I’m using the Microsoft 365 personal subscription. I don’t, however, have the problem with JAWS 2021. But with JAWS 2022 and 2023, the spell checker chokes even when trying to spellcheck just The Quick Brown Fox sentence. Note, though, that I primarily work with documents which are four pages or less in length. Anyway, for what it’s worth, here are the things I might try.

First, if it is something where I want just a quick glance of where there might be errors, I use the JAWS keys provided for that purpose, meaning the shift plus alt plus L to give a list of the spelling errors in the document or the shift plus JAWS key plus G to get a list of grammatical errors in the document.

Second, although I don’t do this often, I might use NVDA to spell check a document since it does seem to work without a problem.

And third, as it also works for me, I might go back to JAWS 2021 and use it to make sure my document is okay.

Although I could be wrong here, I don’t think I am when I say that if you are authorized to use a newer version of JAWS, it automatically authorizes prior versions as well. Thus, you might download the 2021 version of JAWS and install it and see if it works. And even if it doesn’t, since each JAWS version is its own separate program, the worst that could happen is you still have your 2022 version installed and you also have a demo of 2021 installed which you could then uninstall if you like.

I went to the ?Freedom Scientific site and to the downloads page and selected JAWS and then the link for the previous versions of JAWS. Then for some reason, I couldn’t get to the link to download the 2021 version, not sure if it was because I already have that version installed or what, but I was able to do a Google search and found one of Mike B’s messages with the link, so I will give that below after I give my other information about the version of things I use where spell checking works. As with you, I sure hope Microsoft or Freedom Scientific or whoever gets this resolved for us soon.

Anyway, in case it matters, I am in the United States, and here is the info I mentioned:

Microsoft® Word for Microsoft 365 MSO (Version 2209 Build 16.0.15629.20196) 32-bit

Windows 10

About Windows

Microsoft Windows

Version 21H1 (OS Build 19043.2130)

JAWS Home Use

JAWS Version 2021.2107.12 ILM

https://jaws2021.vfo.digital/2021.2107.12.400/CCCC3B93-1C9A-4AD9-B616-923E91ED7651/J2021.2107.12.400-any.exe

Sent from Mail for Windows

I went from Jaws 18 to 2022, I did not have any of the Jaws versions in between.  I don’t know how to get Jaws 19 or 21 without spending a ton of money I don’t have.  Microsoft told me there are other versions that are having the same problem.

Laura

Laura, as I explained, I had the problem with Word 2016 but not 2019, which I installed last month. Others on this list have 2021 and don’t seem to have encountered it, either.

Hello, Curtis,

Thank you for these suggestions.  I tried them both without success.

Microsoft disability help escalated my case and called me today.  They informed me they have had numerous reports of this problem with other versions of word as well and they aare “working on it”.  They told me there are two ways for a “work around”.  One way is to put the document onto a flash drive and spell check it in a computer with an older version of Word.  The other way is to find a third party spell checker software program and download it to my computer.

Hopefully they will come up with a fix for this soon.  Again, thank you for responding with your suggestions.

Laura

Laura:

As a work-around, have you tried using Alt F7 to find the next misspelled word? Once found, you can activate the context menu to see what your options are.

Another way to do this is to turn on the Quick Keys with JAWS Key plus z. Then, press m to find the next misspelled word. To find the next error, turn on the Quick Keys again and then press m.

Cordially,

Curtis Chong

Hello,

Is anybody having problems with spell checking using Microsoft Word 2016.  I have Jaws 2022 and Windows 10.

When I try to spell check, Jaws will not read anything past the first wordd ...... Complete silence.  This problem started approximately 1 ½  months ago.  I have spent many hours on the phone with Freedom Scientific and Microsoft disability with no resolution of this problem.  Microsoft disability has placed an escalation and will be calling me Wednesday to further investigate this issue.

Any help or suggestions would be greatly appreciated.

Laura

Well, and I do admit to just being a casual user and playing around with the Word settings a bit, but I have the problem with the spell checker with both JAWS 2022 and the beta of 2023, and I’m using the Microsoft 365 personal subscription. I don’t, however, have the problem with JAWS 2021. But with JAWS 2022 and 2023, the spell checker chokes even when trying to spellcheck just The Quick Brown Fox sentence. Note, though, that I primarily work with documents which are four pages or less in length. Anyway, for what it’s worth, here are the things I might try.

First, if it is something where I want just a quick glance of where there might be errors, I use the JAWS keys provided for that purpose, meaning the shift plus alt plus L to give a list of the spelling errors in the document or the shift plus JAWS key plus G to get a list of grammatical errors in the document.

Second, although I don’t do this often, I might use NVDA to spell check a document since it does seem to work without a problem.

And third, as it also works for me, I might go back to JAWS 2021 and use it to make sure my document is okay.

Although I could be wrong here, I don’t think I am when I say that if you are authorized to use a newer version of JAWS, it automatically authorizes prior versions as well. Thus, you might download the 2021 version of JAWS and install it and see if it works. And even if it doesn’t, since each JAWS version is its own separate program, the worst that could happen is you still have your 2022 version installed and you also have a demo of 2021 installed which you could then uninstall if you like.

I went to the ?Freedom Scientific site and to the downloads page and selected JAWS and then the link for the previous versions of JAWS. Then for some reason, I couldn’t get to the link to download the 2021 version, not sure if it was because I already have that version installed or what, but I was able to do a Google search and found one of Mike B’s messages with the link, so I will give that below after I give my other information about the version of things I use where spell checking works. As with you, I sure hope Microsoft or Freedom Scientific or whoever gets this resolved for us soon.

Anyway, in case it matters, I am in the United States, and here is the info I mentioned:

Microsoft® Word for Microsoft 365 MSO (Version 2209 Build 16.0.15629.20196) 32-bit

Windows 10

About Windows

Microsoft Windows

Version 21H1 (OS Build 19043.2130)

JAWS Home Use

JAWS Version 2021.2107.12 ILM

https://jaws2021.vfo.digital/2021.2107.12.400/CCCC3B93-1C9A-4AD9-B616-923E91ED7651/J2021.2107.12.400-any.exe

Sent from Mail for Windows

I went from Jaws 18 to 2022, I did not have any of the Jaws versions in between.  I don’t know how to get Jaws 19 or 21 without spending a ton of money I don’t have.  Microsoft told me there are other versions that are having the same problem.

Laura

Laura, as I explained, I had the problem with Word 2016 but not 2019, which I installed last month. Others on this list have 2021 and don’t seem to have encountered it, either.

Hello, Curtis,

Thank you for these suggestions.  I tried them both without success.

Microsoft disability help escalated my case and called me today.  They informed me they have had numerous reports of this problem with other versions of word as well and they aare “working on it”.  They told me there are two ways for a “work around”.  One way is to put the document onto a flash drive and spell check it in a computer with an older version of Word.  The other way is to find a third party spell checker software program and download it to my computer.

Hopefully they will come up with a fix for this soon.  Again, thank you for responding with your suggestions.

Laura

Laura:

As a work-around, have you tried using Alt F7 to find the next misspelled word? Once found, you can activate the context menu to see what your options are.

Another way to do this is to turn on the Quick Keys with JAWS Key plus z. Then, press m to find the next misspelled word. To find the next error, turn on the Quick Keys again and then press m.

Cordially,

Curtis Chong

Hello,

Is anybody having problems with spell checking using Microsoft Word 2016.  I have Jaws 2022 and Windows 10.

When I try to spell check, Jaws will not read anything past the first wordd ...... Complete silence.  This problem started approximately 1 ½  months ago.  I have spent many hours on the phone with Freedom Scientific and Microsoft disability with no resolution of this problem.  Microsoft disability has placed an escalation and will be calling me Wednesday to further investigate this issue.

Any help or suggestions would be greatly appreciated.

Laura

I kind of hate to admit it, but I don’t know a lot about the alt plus F7. However, when I tried it just now, it did seem to work okay with both JAWS 2022 and the 2023 beta. I mean, I hit the alt F7, immediately got a list of suggestions and could hit the space bar to select my choice, and then the menu closed, and I was put back in my document where I could repeat the process for the next misspelled word. I could also tab to the ignore all button, but there was a delay of about three or four seconds from when I would hit the tab key to when I was given that option. Also, this alt F7 key did tell me about needing a comma in one place, as well as having two spaces between words in one place in a document.

Sent from Mail for Windows

Hello:

It is a mystery to me why some folks are experiencing the spell checker locking while others (like me) are using it without any issues. No one from Vispero or Microsoft seems to know what is causing the problem and why it is not consistently a problem for every single user of Microsoft Office 365.

It may be that grammar checking causes the issue. I don’t know. What I do know is that I don’t check grammar while spell checking.

Question: does ALT+F7 seem to work for those of you having the trouble?

Kindly,

Curtis Chong

Well, and I do admit to just being a casual user and playing around with the Word settings a bit, but I have the problem with the spell checker with both JAWS 2022 and the beta of 2023, and I’m using the Microsoft 365 personal subscription. I don’t, however, have the problem with JAWS 2021. But with JAWS 2022 and 2023, the spell checker chokes even when trying to spellcheck just The Quick Brown Fox sentence. Note, though, that I primarily work with documents which are four pages or less in length. Anyway, for what it’s worth, here are the things I might try.

First, if it is something where I want just a quick glance of where there might be errors, I use the JAWS keys provided for that purpose, meaning the shift plus alt plus L to give a list of the spelling errors in the document or the shift plus JAWS key plus G to get a list of grammatical errors in the document.

Second, although I don’t do this often, I might use NVDA to spell check a document since it does seem to work without a problem.

And third, as it also works for me, I might go back to JAWS 2021 and use it to make sure my document is okay.

Although I could be wrong here, I don’t think I am when I say that if you are authorized to use a newer version of JAWS, it automatically authorizes prior versions as well. Thus, you might download the 2021 version of JAWS and install it and see if it works. And even if it doesn’t, since each JAWS version is its own separate program, the worst that could happen is you still have your 2022 version installed and you also have a demo of 2021 installed which you could then uninstall if you like.

I went to the ?Freedom Scientific site and to the downloads page and selected JAWS and then the link for the previous versions of JAWS. Then for some reason, I couldn’t get to the link to download the 2021 version, not sure if it was because I already have that version installed or what, but I was able to do a Google search and found one of Mike B’s messages with the link, so I will give that below after I give my other information about the version of things I use where spell checking works. As with you, I sure hope Microsoft or Freedom Scientific or whoever gets this resolved for us soon.

Anyway, in case it matters, I am in the United States, and here is the info I mentioned:

Microsoft® Word for Microsoft 365 MSO (Version 2209 Build 16.0.15629.20196) 32-bit

Windows 10

About Windows

Microsoft Windows

Version 21H1 (OS Build 19043.2130)

JAWS Home Use

JAWS Version 2021.2107.12 ILM

https://jaws2021.vfo.digital/2021.2107.12.400/CCCC3B93-1C9A-4AD9-B616-923E91ED7651/J2021.2107.12.400-any.exe

Sent from Mail for Windows

I went from Jaws 18 to 2022, I did not have any of the Jaws versions in between.  I don’t know how to get Jaws 19 or 21 without spending a ton of money I don’t have.  Microsoft told me there are other versions that are having the same problem.

Laura

Laura, as I explained, I had the problem with Word 2016 but not 2019, which I installed last month. Others on this list have 2021 and don’t seem to have encountered it, either.

Hello, Curtis,

Thank you for these suggestions.  I tried them both without success.

Microsoft disability help escalated my case and called me today.  They informed me they have had numerous reports of this problem with other versions of word as well and they aare “working on it”.  They told me there are two ways for a “work around”.  One way is to put the document onto a flash drive and spell check it in a computer with an older version of Word.  The other way is to find a third party spell checker software program and download it to my computer.

Hopefully they will come up with a fix for this soon.  Again, thank you for responding with your suggestions.

Laura

Laura:

As a work-around, have you tried using Alt F7 to find the next misspelled word? Once found, you can activate the context menu to see what your options are.

Another way to do this is to turn on the Quick Keys with JAWS Key plus z. Then, press m to find the next misspelled word. To find the next error, turn on the Quick Keys again and then press m.

Cordially,

Curtis Chong

Hello,

Is anybody having problems with spell checking using Microsoft Word 2016.  I have Jaws 2022 and Windows 10.

When I try to spell check, Jaws will not read anything past the first wordd ...... Complete silence.  This problem started approximately 1 ½  months ago.  I have spent many hours on the phone with Freedom Scientific and Microsoft disability with no resolution of this problem.  Microsoft disability has placed an escalation and will be calling me Wednesday to further investigate this issue.

Any help or suggestions would be greatly appreciated.

Laura

Hello:

It is a mystery to me why some folks are experiencing the spell checker locking while others (like me) are using it without any issues. No one from Vispero or Microsoft seems to know what is causing the problem and why it is not consistently a problem for every single user of Microsoft Office 365.

It may be that grammar checking causes the issue. I don’t know. What I do know is that I don’t check grammar while spell checking.

Question: does ALT+F7 seem to work for those of you having the trouble?

Kindly,

Curtis Chong

Well, and I do admit to just being a casual user and playing around with the Word settings a bit, but I have the problem with the spell checker with both JAWS 2022 and the beta of 2023, and I’m using the Microsoft 365 personal subscription. I don’t, however, have the problem with JAWS 2021. But with JAWS 2022 and 2023, the spell checker chokes even when trying to spellcheck just The Quick Brown Fox sentence. Note, though, that I primarily work with documents which are four pages or less in length. Anyway, for what it’s worth, here are the things I might try.

First, if it is something where I want just a quick glance of where there might be errors, I use the JAWS keys provided for that purpose, meaning the shift plus alt plus L to give a list of the spelling errors in the document or the shift plus JAWS key plus G to get a list of grammatical errors in the document.

Second, although I don’t do this often, I might use NVDA to spell check a document since it does seem to work without a problem.

And third, as it also works for me, I might go back to JAWS 2021 and use it to make sure my document is okay.

Although I could be wrong here, I don’t think I am when I say that if you are authorized to use a newer version of JAWS, it automatically authorizes prior versions as well. Thus, you might download the 2021 version of JAWS and install it and see if it works. And even if it doesn’t, since each JAWS version is its own separate program, the worst that could happen is you still have your 2022 version installed and you also have a demo of 2021 installed which you could then uninstall if you like.

I went to the ?Freedom Scientific site and to the downloads page and selected JAWS and then the link for the previous versions of JAWS. Then for some reason, I couldn’t get to the link to download the 2021 version, not sure if it was because I already have that version installed or what, but I was able to do a Google search and found one of Mike B’s messages with the link, so I will give that below after I give my other information about the version of things I use where spell checking works. As with you, I sure hope Microsoft or Freedom Scientific or whoever gets this resolved for us soon.

Anyway, in case it matters, I am in the United States, and here is the info I mentioned:

Microsoft® Word for Microsoft 365 MSO (Version 2209 Build 16.0.15629.20196) 32-bit

Windows 10

About Windows

Microsoft Windows

Version 21H1 (OS Build 19043.2130)

JAWS Home Use

JAWS Version 2021.2107.12 ILM

https://jaws2021.vfo.digital/2021.2107.12.400/CCCC3B93-1C9A-4AD9-B616-923E91ED7651/J2021.2107.12.400-any.exe

Sent from Mail for Windows

I went from Jaws 18 to 2022, I did not have any of the Jaws versions in between.  I don’t know how to get Jaws 19 or 21 without spending a ton of money I don’t have.  Microsoft told me there are other versions that are having the same problem.

Laura

Laura, as I explained, I had the problem with Word 2016 but not 2019, which I installed last month. Others on this list have 2021 and don’t seem to have encountered it, either.

Hello, Curtis,

Thank you for these suggestions.  I tried them both without success.

Microsoft disability help escalated my case and called me today.  They informed me they have had numerous reports of this problem with other versions of word as well and they aare “working on it”.  They told me there are two ways for a “work around”.  One way is to put the document onto a flash drive and spell check it in a computer with an older version of Word.  The other way is to find a third party spell checker software program and download it to my computer.

Hopefully they will come up with a fix for this soon.  Again, thank you for responding with your suggestions.

Laura

Laura:

As a work-around, have you tried using Alt F7 to find the next misspelled word? Once found, you can activate the context menu to see what your options are.

Another way to do this is to turn on the Quick Keys with JAWS Key plus z. Then, press m to find the next misspelled word. To find the next error, turn on the Quick Keys again and then press m.

Cordially,

Curtis Chong

Hello,

Is anybody having problems with spell checking using Microsoft Word 2016.  I have Jaws 2022 and Windows 10.

When I try to spell check, Jaws will not read anything past the first wordd ...... Complete silence.  This problem started approximately 1 ½  months ago.  I have spent many hours on the phone with Freedom Scientific and Microsoft disability with no resolution of this problem.  Microsoft disability has placed an escalation and will be calling me Wednesday to further investigate this issue.

Any help or suggestions would be greatly appreciated.

Laura

James,

Thanks for your response.  I am not going based on what “one” Microsoft tech told me.  I have spent hours on the phone with three or four Microsoft techs, as well as Freedom Scientific tech support persons who have verified it is not a problem limited to just myself.  In addition, I am not the only one on this list who has the same problem.  Microsoft disability help and freedom Scientific have both acknowledged this is a Microsoft/Windows problem and Microsoft says they are working on it.

Laura

I just tested using all of the same apps that you are using.  No problems spell checking a one page document with five misspelled words.

I am sorry that I do not have an answer for you except that, it should be able to work with MS 2016 no matter what just one MS tech support  person told you.

Good luck on finding a cure.

James B 

Hello,

Is anybody having problems with spell checking using Microsoft Word 2016.  I have Jaws 2022 and Windows 10.

When I try to spell check, Jaws will not read anything past the first wordd ...... Complete silence.  This problem started approximately 1 ½  months ago.  I have spent many hours on the phone with Freedom Scientific and Microsoft disability with no resolution of this problem.  Microsoft disability has placed an escalation and will be calling me Wednesday to further investigate this issue.

Any help or suggestions would be greatly appreciated.

Laura

Well, and I do admit to just being a casual user and playing around with the Word settings a bit, but I have the problem with the spell checker with both JAWS 2022 and the beta of 2023, and I’m using the Microsoft 365 personal subscription. I don’t, however, have the problem with JAWS 2021. But with JAWS 2022 and 2023, the spell checker chokes even when trying to spellcheck just The Quick Brown Fox sentence. Note, though, that I primarily work with documents which are four pages or less in length. Anyway, for what it’s worth, here are the things I might try.

First, if it is something where I want just a quick glance of where there might be errors, I use the JAWS keys provided for that purpose, meaning the shift plus alt plus L to give a list of the spelling errors in the document or the shift plus JAWS key plus G to get a list of grammatical errors in the document.

Second, although I don’t do this often, I might use NVDA to spell check a document since it does seem to work without a problem.

And third, as it also works for me, I might go back to JAWS 2021 and use it to make sure my document is okay.

Although I could be wrong here, I don’t think I am when I say that if you are authorized to use a newer version of JAWS, it automatically authorizes prior versions as well. Thus, you might download the 2021 version of JAWS and install it and see if it works. And even if it doesn’t, since each JAWS version is its own separate program, the worst that could happen is you still have your 2022 version installed and you also have a demo of 2021 installed which you could then uninstall if you like.

I went to the ?Freedom Scientific site and to the downloads page and selected JAWS and then the link for the previous versions of JAWS. Then for some reason, I couldn’t get to the link to download the 2021 version, not sure if it was because I already have that version installed or what, but I was able to do a Google search and found one of Mike B’s messages with the link, so I will give that below after I give my other information about the version of things I use where spell checking works. As with you, I sure hope Microsoft or Freedom Scientific or whoever gets this resolved for us soon.

Anyway, in case it matters, I am in the United States, and here is the info I mentioned:

Microsoft® Word for Microsoft 365 MSO (Version 2209 Build 16.0.15629.20196) 32-bit

Windows 10

About Windows

Microsoft Windows

Version 21H1 (OS Build 19043.2130)

JAWS Home Use

JAWS Version 2021.2107.12 ILM

https://jaws2021.vfo.digital/2021.2107.12.400/CCCC3B93-1C9A-4AD9-B616-923E91ED7651/J2021.2107.12.400-any.exe

Sent from Mail for Windows

I went from Jaws 18 to 2022, I did not have any of the Jaws versions in between.  I don’t know how to get Jaws 19 or 21 without spending a ton of money I don’t have.  Microsoft told me there are other versions that are having the same problem.

Laura

Laura, as I explained, I had the problem with Word 2016 but not 2019, which I installed last month. Others on this list have 2021 and don’t seem to have encountered it, either.

Hello, Curtis,

Thank you for these suggestions.  I tried them both without success.

Microsoft disability help escalated my case and called me today.  They informed me they have had numerous reports of this problem with other versions of word as well and they aare “working on it”.  They told me there are two ways for a “work around”.  One way is to put the document onto a flash drive and spell check it in a computer with an older version of Word.  The other way is to find a third party spell checker software program and download it to my computer.

Hopefully they will come up with a fix for this soon.  Again, thank you for responding with your suggestions.

Laura

Laura:

As a work-around, have you tried using Alt F7 to find the next misspelled word? Once found, you can activate the context menu to see what your options are.

Another way to do this is to turn on the Quick Keys with JAWS Key plus z. Then, press m to find the next misspelled word. To find the next error, turn on the Quick Keys again and then press m.

Cordially,

Curtis Chong

Hello,

Is anybody having problems with spell checking using Microsoft Word 2016.  I have Jaws 2022 and Windows 10.

When I try to spell check, Jaws will not read anything past the first wordd ...... Complete silence.  This problem started approximately 1 ½  months ago.  I have spent many hours on the phone with Freedom Scientific and Microsoft disability with no resolution of this problem.  Microsoft disability has placed an escalation and will be calling me Wednesday to further investigate this issue.

Any help or suggestions would be greatly appreciated.

Laura

I went from Jaws 18 to 2022, I did not have any of the Jaws versions in between.  I don’t know how to get Jaws 19 or 21 without spending a ton of money I don’t have.  Microsoft told me there are other versions that are having the same problem.

Laura

Laura, as I explained, I had the problem with Word 2016 but not 2019, which I installed last month. Others on this list have 2021 and don’t seem to have encountered it, either.

Hello, Curtis,

Thank you for these suggestions.  I tried them both without success.

Microsoft disability help escalated my case and called me today.  They informed me they have had numerous reports of this problem with other versions of word as well and they aare “working on it”.  They told me there are two ways for a “work around”.  One way is to put the document onto a flash drive and spell check it in a computer with an older version of Word.  The other way is to find a third party spell checker software program and download it to my computer.

Hopefully they will come up with a fix for this soon.  Again, thank you for responding with your suggestions.

Laura

Laura:

As a work-around, have you tried using Alt F7 to find the next misspelled word? Once found, you can activate the context menu to see what your options are.

Another way to do this is to turn on the Quick Keys with JAWS Key plus z. Then, press m to find the next misspelled word. To find the next error, turn on the Quick Keys again and then press m.

Cordially,

Curtis Chong

Hello,

Is anybody having problems with spell checking using Microsoft Word 2016.  I have Jaws 2022 and Windows 10.

When I try to spell check, Jaws will not read anything past the first wordd ...... Complete silence.  This problem started approximately 1 ½  months ago.  I have spent many hours on the phone with Freedom Scientific and Microsoft disability with no resolution of this problem.  Microsoft disability has placed an escalation and will be calling me Wednesday to further investigate this issue.

Any help or suggestions would be greatly appreciated.

Laura

I just tested using all of the same apps that you are using.  No problems spell checking a one page document with five misspelled words.

I am sorry that I do not have an answer for you except that, it should be able to work with MS 2016 no matter what just one MS tech support  person told you.

Good luck on finding a cure.

James B 

Hello,

Is anybody having problems with spell checking using Microsoft Word 2016.  I have Jaws 2022 and Windows 10.

When I try to spell check, Jaws will not read anything past the first wordd ...... Complete silence.  This problem started approximately 1 ½  months ago.  I have spent many hours on the phone with Freedom Scientific and Microsoft disability with no resolution of this problem.  Microsoft disability has placed an escalation and will be calling me Wednesday to further investigate this issue.

Any help or suggestions would be greatly appreciated.

Laura

Hello,

Is anybody having problems with spell checking using Microsoft Word 2016.  I have Jaws 2022 and Windows 10.

When I try to spell check, Jaws will not read anything past the first wordd ...... Complete silence.  This problem started approximately 1 ½  months ago.  I have spent many hours on the phone with Freedom Scientific and Microsoft disability with no resolution of this problem.  Microsoft disability has placed an escalation and will be calling me Wednesday to further investigate this issue.

Any help or suggestions would be greatly appreciated.

Laura

Laura,

Laura,

On Oct 15, 2022, at 1:42 PM, Laura Richardson <laurakr65@...> wrote:

Thank you.  I will consider your advice but right now I don’t have the funds to purchase anything.

 

 

From: main@jfw.groups.io<main@jfw.groups.io> On Behalf Of Curtis Chong
Sent: Saturday, October 15, 2022 12:33 PM
To: main@jfw.groups.io
Subject: Re: Spell checker problems with Microsoft Word 2016

 

I’m running the most current versions of JAWS and Microsoft 365. I am not having trouble spell checking. So, what you are being told is not accurate.

 

Cordially,

 

Curtis Chong

On Oct 15, 2022, at 11:20 AM, Laura Richardson <laurakr65@...> wrote:



I am running the current version of Jaws but the Microsoft case escalation tech who called me yesterday recommended that I not get that version because it has the same reported problems.  I just don’t know what to do at this point except wait for Microsoft to fix this problem.

 

Laura

 

 

 

From: main@jfw.groups.io<main@jfw.groups.io> On Behalf Of Curtis Chong
Sent: Saturday, October 15, 2022 10:36 AM
To: main@jfw.groups.io
Subject: Re: Spell checker problems with Microsoft Word 2016

 

I strongly suggest getting the subscription version of Microsoft 365, assuming you are running a current version of JAWS. A person license is roughly $70 a year and very well worth the cost.

 

Kindly,

 

Curtis Chong

 

On Oct 14, 2022, at 9:45 PM, Laura Richardson <laurakr65@...> wrote:

 

Thanks for the suggestion.  I realize going to Word 2010 would be a downgrade but I already bought and have that version from before I got word 2016 ...... It’s just not on this computer.  I will check into upgrading to Word 2019 but I’m not guaranteed I won’t have the same problem and cost is a big factor with going that route.

 

Laura

 

From: main@jfw.groups.io<main@jfw.groups.io> On Behalf Of Adrian Spratt
Sent: Friday, October 14, 2022 10:04 PM
To: main@jfw.groups.io
Subject: Re: Spell checker problems with Microsoft Word 2016

 

If you can’t get the problem fixed, perhaps an upgrade would work for you as it did for me. Word 2010 would be a downgrade.

 

--

My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/

 

From: main@jfw.groups.io<main@jfw.groups.io> On Behalf Of Laura Richardson
Sent: Friday, October 14, 2022 9:29 PM
To: main@jfw.groups.io
Subject: Re: Spell checker problems with Microsoft Word 2016

 

So, in your opinion, is it possible to put Word 2010 on my computer to get spell checker to work?  I’m using Windows 10 and Jaws 2022.

 

Laura

 

 

From: main@jfw.groups.io<main@jfw.groups.io> On Behalf Of Adrian Spratt
Sent: Friday, October 14, 2022 5:02 PM
To: main@jfw.groups.io
Subject: Re: Spell checker problems with Microsoft Word 2016

 

No, not JAWS, but Word. I’m trying to suggest that although you’ve been told the problem occurs across versions of Word, I’m finding otherwise.

 

--

My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/

 

From: main@jfw.groups.io<main@jfw.groups.io> On Behalf Of Laura Richardson
Sent: Friday, October 14, 2022 4:07 PM
To: main@jfw.groups.io
Subject: Re: Spell checker problems with Microsoft Word 2016

 

I went from Jaws 18 to 2022, I did not have any of the Jaws versions in between.  I don’t know how to get Jaws 19 or 21 without spending a ton of money I don’t have.  Microsoft told me there are other versions that are having the same problem.

 

Laura

 

 

 

From: main@jfw.groups.io<main@jfw.groups.io> On Behalf Of Adrian Spratt
Sent: Friday, October 14, 2022 2:50 PM
To: main@jfw.groups.io
Subject: Re: Spell checker problems with Microsoft Word 2016

 

Laura, as I explained, I had the problem with Word 2016 but not 2019, which I installed last month. Others on this list have 2021 and don’t seem to have encountered it, either.

 

--

My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/

 

From: main@jfw.groups.io<main@jfw.groups.io> On Behalf Of Laura Richardson
Sent: Friday, October 14, 2022 2:22 PM
To: main@jfw.groups.io
Subject: Re: Spell checker problems with Microsoft Word 2016

 

Hello, Curtis,

 

Thank you for these suggestions.  I tried them both without success.

 

Microsoft disability help escalated my case and called me today.  They informed me they have had numerous reports of this problem with other versions of word as well and they aare “working on it”.  They told me there are two ways for a “work around”.  One way is to put the document onto a flash drive and spell check it in a computer with an older version of Word.  The other way is to find a third party spell checker software program and download it to my computer.

 

Hopefully they will come up with a fix for this soon.  Again, thank you for responding with your suggestions.

 

Laura

 

    

 

From: main@jfw.groups.io<main@jfw.groups.io> On Behalf Of Curtis Chong
Sent: Monday, October 10, 2022 10:13 PM
To: main@jfw.groups.io; jfw@groups.io
Subject: Re: Spell checker problems with Microsoft Word 2016

 

Laura:

 

As a work-around, have you tried using Alt F7 to find the next misspelled word? Once found, you can activate the context menu to see what your options are.

 

Another way to do this is to turn on the Quick Keys with JAWS Key plus z. Then, press m to find the next misspelled word. To find the next error, turn on the Quick Keys again and then press m.

 

Cordially,

 

Curtis Chong

 

From: main@jfw.groups.io<main@jfw.groups.io> On Behalf Of Laura Richardson
Sent: Monday, October 10, 2022 8:42 PM
To: jfw@groups.io
Subject: Spell checker problems with Microsoft Word 2016

 

Hello,

 

Is anybody having problems with spell checking using Microsoft Word 2016.  I have Jaws 2022 and Windows 10.

 

When I try to spell check, Jaws will not read anything past the first wordd ...... Complete silence.  This problem started approximately 1 ½  months ago.  I have spent many hours on the phone with Freedom Scientific and Microsoft disability with no resolution of this problem.  Microsoft disability has placed an escalation and will be calling me Wednesday to further investigate this issue.

 

Any help or suggestions would be greatly appreciated.

 

Laura

 

      

If you can’t get the problem fixed, perhaps an upgrade would work for you as it did for me. Word 2010 would be a downgrade.

So, in your opinion, is it possible to put Word 2010 on my computer to get spell checker to work?  I’m using Windows 10 and Jaws 2022.

Laura

No, not JAWS, but Word. I’m trying to suggest that although you’ve been told the problem occurs across versions of Word, I’m finding otherwise.

I went from Jaws 18 to 2022, I did not have any of the Jaws versions in between.  I don’t know how to get Jaws 19 or 21 without spending a ton of money I don’t have.  Microsoft told me there are other versions that are having the same problem.

Laura

Laura, as I explained, I had the problem with Word 2016 but not 2019, which I installed last month. Others on this list have 2021 and don’t seem to have encountered it, either.

Hello, Curtis,

Thank you for these suggestions.  I tried them both without success.

Microsoft disability help escalated my case and called me today.  They informed me they have had numerous reports of this problem with other versions of word as well and they aare “working on it”.  They told me there are two ways for a “work around”.  One way is to put the document onto a flash drive and spell check it in a computer with an older version of Word.  The other way is to find a third party spell checker software program and download it to my computer.

Hopefully they will come up with a fix for this soon.  Again, thank you for responding with your suggestions.

Laura

Laura:

As a work-around, have you tried using Alt F7 to find the next misspelled word? Once found, you can activate the context menu to see what your options are.

Another way to do this is to turn on the Quick Keys with JAWS Key plus z. Then, press m to find the next misspelled word. To find the next error, turn on the Quick Keys again and then press m.

Cordially,

Curtis Chong

Hello,

Is anybody having problems with spell checking using Microsoft Word 2016.  I have Jaws 2022 and Windows 10.

When I try to spell check, Jaws will not read anything past the first wordd ...... Complete silence.  This problem started approximately 1 ½  months ago.  I have spent many hours on the phone with Freedom Scientific and Microsoft disability with no resolution of this problem.  Microsoft disability has placed an escalation and will be calling me Wednesday to further investigate this issue.

Any help or suggestions would be greatly appreciated.

Laura