1. Jfw | Main
  2. Topics

Moderated Did TeamViewer change?

Van Lant, Robin
 

I was using Team Viewer to give AIRA access to help with computer tasks.  When I tried to use it the other day, it was asking me to log in.   I couldn’t’ find my old credentials and thought I could just reset my password, but the validation email never came despite several requests. So, I went through the process of creating a new account and it let me, making me wonder what happened to my old login with the same email.   I then used those new credentials to log in to the desktop app and, while I don’t have any special scripts and know the site has it’s accessibility issues, I still don’t recognize the layout as I’m used to seeing it.    I haven’t tried calling AIRA yet to see what they’ve seen with other users.  I was hoping to be prepared for them to be able to see the codes they normally capture to log in.  Just curious if anyone else noticed a dramatic change recently.    Either JAWS isn’t finding the info on the screen or it’s not there. There are several unlabeled buttons.

 

 

 

 

 

Robin Van Lant, Sr. Program Manager

Key Equipment Finance & Key Institutional Bank

720-304-1060

 



KeyCorp Public

KeyBanc Capital Markets Inc. prohibits the use of texts or other unapproved messaging applications for business purposes.

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

Milton Ota
 

Yes, Team View has some new problems and it is not working even with scripts that were created by Brian Hartgen. If calling Aira Agent it is best to use the desktop application on the web from Aira. I found it very easy to use and if you don’t have an account you can still use it for the free 5-minute call.

 

 

Milton Ota

ICAN Island Computer Access Now

4273 Coventry Dr., S.

Unit E

Fargo, ND 58104-4498

 

Ph: (701) 731-0511

Email: mota1252@...

 

               

 
Van Lant, Robin
 

Thanks, Milton.  I also updated my Windows Quick Assist, as I think that may be an option.  I’ll go look at the AIRA website.  Thanks for validating that it’s not just me being inept with Team Viewer.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Milton Ota
Sent: Thursday, September 22, 2022 1:08 PM
To: main@jfw.groups.io
Subject: Re: Did TeamViewer change?

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

Yes, Team View has some new problems and it is not working even with scripts that were created by Brian Hartgen. If calling Aira Agent it is best to use the desktop application on the web from Aira. I found it very easy to use and if you don’t have an account you can still use it for the free 5-minute call.

 

 

Milton Ota

ICAN Island Computer Access Now

4273 Coventry Dr., S.

Unit E

Fargo, ND 58104-4498

 

Ph: (701) 731-0511

Email: mota1252@...

 

               

 



KeyCorp Public

KeyBanc Capital Markets Inc. prohibits the use of texts or other unapproved messaging applications for business purposes.

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

Curtis Chong
 

Greetings:

 

Team Viewer has indeed changed. But, if you tab around enough, you do get to the user ID and password fields which are spoken by JAWS but which cannot be analyzed one character at a time. Thank goodness for JAWS Speech History: INSERT+SPACE then h.

 

Cordially,

 

Curtis Chong

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: Thursday, September 22, 2022 1:19 PM
To: main@jfw.groups.io
Subject: Re: Did TeamViewer change?

 

Thanks, Milton.  I also updated my Windows Quick Assist, as I think that may be an option.  I’ll go look at the AIRA website.  Thanks for validating that it’s not just me being inept with Team Viewer.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Milton Ota
Sent: Thursday, September 22, 2022 1:08 PM
To: main@jfw.groups.io
Subject: Re: Did TeamViewer change?

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

Yes, Team View has some new problems and it is not working even with scripts that were created by Brian Hartgen. If calling Aira Agent it is best to use the desktop application on the web from Aira. I found it very easy to use and if you don’t have an account you can still use it for the free 5-minute call.

 

 

Milton Ota

ICAN Island Computer Access Now

4273 Coventry Dr., S.

Unit E

Fargo, ND 58104-4498

 

Ph: (701) 731-0511

Email: mota1252@...

 

               

 



KeyCorp Public

KeyBanc Capital Markets Inc. prohibits the use of texts or other unapproved messaging applications for business purposes.

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

adam morris
 

There is an app called
team viewer quick support which enables the password and username to be analysed letter by letter.


On 23/09/2022 05:30, Curtis Chong wrote:

Greetings:

 

Team Viewer has indeed changed. But, if you tab around enough, you do get to the user ID and password fields which are spoken by JAWS but which cannot be analyzed one character at a time. Thank goodness for JAWS Speech History: INSERT+SPACE then h.

 

Cordially,

 

Curtis Chong

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: Thursday, September 22, 2022 1:19 PM
To: main@jfw.groups.io
Subject: Re: Did TeamViewer change?

 

Thanks, Milton.  I also updated my Windows Quick Assist, as I think that may be an option.  I’ll go look at the AIRA website.  Thanks for validating that it’s not just me being inept with Team Viewer.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Milton Ota
Sent: Thursday, September 22, 2022 1:08 PM
To: main@jfw.groups.io
Subject: Re: Did TeamViewer change?

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

Yes, Team View has some new problems and it is not working even with scripts that were created by Brian Hartgen. If calling Aira Agent it is best to use the desktop application on the web from Aira. I found it very easy to use and if you don’t have an account you can still use it for the free 5-minute call.

 

 

Milton Ota

ICAN Island Computer Access Now

4273 Coventry Dr., S.

Unit E

Fargo, ND 58104-4498

 

Ph: (701) 731-0511

Email: mota1252@...

 

               

 



KeyCorp Public

KeyBanc Capital Markets Inc. prohibits the use of texts or other unapproved messaging applications for business purposes.

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line. 


-- 

Adam Morris

Email, iMessage & FaceTime 
adam@...

Steve Nutt
 

I wish AIRA would use Remote Incident Manager from Pneuma Solutions, rather than Teamviewer, it’s much more accessible.

 

All the best


Steve

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: 22 September 2022 16:45
To: JFW List (jfw@groups.io) <jfw@groups.io>
Subject: Did TeamViewer change?

 

I was using Team Viewer to give AIRA access to help with computer tasks.  When I tried to use it the other day, it was asking me to log in.   I couldn’t’ find my old credentials and thought I could just reset my password, but the validation email never came despite several requests. So, I went through the process of creating a new account and it let me, making me wonder what happened to my old login with the same email.   I then used those new credentials to log in to the desktop app and, while I don’t have any special scripts and know the site has it’s accessibility issues, I still don’t recognize the layout as I’m used to seeing it.    I haven’t tried calling AIRA yet to see what they’ve seen with other users.  I was hoping to be prepared for them to be able to see the codes they normally capture to log in.  Just curious if anyone else noticed a dramatic change recently.    Either JAWS isn’t finding the info on the screen or it’s not there. There are several unlabeled buttons.

 

 

 

 

 

Robin Van Lant, Sr. Program Manager

Key Equipment Finance & Key Institutional Bank

720-304-1060

 



KeyCorp Public

KeyBanc Capital Markets Inc. prohibits the use of texts or other unapproved messaging applications for business purposes.

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

1 - 6 of 6