Moderated Question regarding the Google Chrome browser.
HH. Smith Jr.
Hi,
From last evening, my wife’s laptop is experiencing the same thing.I can tab through the different links on any webpage; even the Google search, but neither the arrow or H key is working. This laptop is also an HP, but my Dell is not having the same problem. But then again, it is not running JAWS2022.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Saturday, August 20, 2022 3:33 PM To: main@jfw.groups.io Subject: Re: Question regarding the Google Chrome browser.
Alright. And you are on the google search page, when this happens? Or I should say, you want to be on the google search page … but you don’t know if it’s actually being displayed?
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
No, what I did, is, is even though I now have the router on, even with the virtual cursor on, when I try navigating the headings with the H key, It just says HHH and won’t advance. I can get on to the net just fine, with no problem. This problem just seems too have occurred on both mine, and My girlfriends computers. She has an HP laptop computer with windows 10, and the latest Jaws 2022, and I have a dell laptop computer with latest Jaws 2022, and also, windows 10. From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
The router? So are you saying you have no internet connection/can’t do anything on the internet? I think you’re hearing “h h h “ because the virtual cursor is off. It’s the virtual cursor/buffer that allows you to do things like navigate by headings. Otherwise, you’re just pressing the h key, and adding the letter hs to something, probably in the address bar. You can press f6 to move away from the address bar.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Good afternoon Mr. Casey,
It seems that when I perform a search with the virtual cursor On, and try using the H key too navigate headings on a web page, It just keeps saying, HHH, and won’t advance too the next headings. I even tried doing a refresh command using the control R key function, as well as performing a screen redraw using the insert escape key, and no luck. When I called the Microsoft disability answer desk last evening, they suggested that I unplug the router. When I turned the router back on, I got the same result. So as both you and brian can see, I’m really trying everything here, too explain what’s happening here. From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
What you’ve described, though I’m sure it reflects what you actually did, doesn’t seem to make sense. The virtual cursor would be off for you to enter text, but not to read it on a webpage. If you move focus to the address bar, the virtual cursor will also not be on in that area. The virtual cursor being on or off doesn’t effect what text coems up. It does however affect what you can do with the keyboard.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Hi,
What I did, was put the name of the restaurant, and then requested the phone number of it. When I turned the virtual cursor off, and then tried it again, the phone number came up.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
What’s interesting is that Albert seems to indicate that an expected behaviour has changed recently. I don’t know what that means.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
On Sat, Aug 20, 2022 at 11:48 AM, JM Casey wrote:
- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t. |
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Adrian Spratt
It sounds like you’re being told to press control-l if you want to type in a website’s URL.
Do you have a homepage set? If so, is it Google? In that case, press alt-home to take you to Google.
Otherwise, as instructed, press control-l, then www.google.com and press enter. Or type google and then press control-enter together.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of
Albert Cutolo
Sent: Saturday, August 20, 2022 6:49 PM To: main@jfw.groups.io Subject: Re: Question regarding the Google Chrome browser.
Good evening, Brian,
This may be a problem, in that Jaws tech support will most likely try and refer me too call the Microsoft disability answer desk because it’s their opinion that it is probably a windows issue rather then a jaws problem. When I type the short cut G key on my desktop for Google chrome, I hit the enter key and it says, google chrome address search control plus L and that’s where I try too type the name and phone number of what I’m looking for.
From: main@jfw.groups.io <main@jfw.groups.io>
On Behalf Of Brian Vogel
This may be a job for JAWS Tandem, as I suspect an awful lot is being "lost in translation" (so to speak) in the exchanges here. Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t. |
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Mike Pietruk
This technique for finding info has a lot of practical applications.
I, for instance, entered baseball scores and got a listing of results. With a bit of honing and playing around, one can probably have a very useful tool. Keep in mind, the query is handled by whatever search engine is your default; so results may well vary. |
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Shai
Albert, I'd be happy to help you in resolving your issue. If you're
toggle quoted message
Show quoted text
interested, please send a message privately and we'll proceed from there. Otherwise, I would suggest trying FreedomScientific support and also Google Accessibility support. On 8/20/22, Albert Cutolo <Albertc51@...> wrote:
Good evening, Brian, --
Shai Wolman Wolman Assistive (619)894-6587 An accessibility services company providing training to children and adults! To get in touch or for more information, please visit my website at wolmanassistive.com |
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Albert Cutolo
Good evening, Brian,
This may be a problem, in that Jaws tech support will most likely try and refer me too call the Microsoft disability answer desk because it’s their opinion that it is probably a windows issue rather then a jaws problem. When I type the short cut G key on my desktop for Google chrome, I hit the enter key and it says, google chrome address search control plus L and that’s where I try too type the name and phone number of what I’m looking for.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Saturday, August 20, 2022 3:53 PM To: main@jfw.groups.io Subject: Re: Question regarding the Google Chrome browser.
This may be a job for JAWS Tandem, as I suspect an awful lot is being "lost in translation" (so to speak) in the exchanges here. Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t. |
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Curtis Chong
Albert:
If you bring up the actual Google home page and then type the phone number into the search edit field, do you get (or not get) the same behavior?
Also, what if you use an alternate search engine such as startpage.com?
Curtis
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Sent: Saturday, August 20, 2022 6:13 AM To: jordanmirander@...; main@jfw.groups.io Subject: Question regarding the Google Chrome browser.
Good morning too all of you on list,
I’m writing too ask, if anyone else is experiencing this problem with using the Google Chrome browser. Running the latest version of Jaws, and the most recent updates on both mine, and my girlfriends computer, of windows 10, It seems that if the both of us type a particular phone number of a restaurant that we would like too go to, The phone number of this particular restaurant either doesn’t show up in the address bar. We both even tried typing in the address bar for our library for the blinds phone number and the phone number doesn’t show up their either, even though we both know that phone number. We’ve both tried this experience with the same results. Her internet service provider that she uses, is Verizon, and my internet service provider is Spectrum. This problem started yesterday morning, on both of our computers. My question too the list here, is, has the google chrome browser changed, or did away with putting in phone numbers, or has the Google Chrome browser changed the format of its home page?
Thanks for any and all help, suggestions, and advice, on how this problem might be resolved,
Al |
|
This may be a job for JAWS Tandem, as I suspect an awful lot is being "lost in translation" (so to speak) in the exchanges here.
-- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t. |
|
JM Casey
Alright. And you are on the google search page, when this happens? Or I should say, you want to be on the google search page … but you don’t know if it’s actually being displayed?
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Sent: August 20, 2022 03:24 PM To: main@jfw.groups.io Subject: Re: Question regarding the Google Chrome browser.
No, what I did, is, is even though I now have the router on, even with the virtual cursor on, when I try navigating the headings with the H key, It just says HHH and won’t advance. I can get on to the net just fine, with no problem. This problem just seems too have occurred on both mine, and My girlfriends computers. She has an HP laptop computer with windows 10, and the latest Jaws 2022, and I have a dell laptop computer with latest Jaws 2022, and also, windows 10. From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
The router? So are you saying you have no internet connection/can’t do anything on the internet? I think you’re hearing “h h h “ because the virtual cursor is off. It’s the virtual cursor/buffer that allows you to do things like navigate by headings. Otherwise, you’re just pressing the h key, and adding the letter hs to something, probably in the address bar. You can press f6 to move away from the address bar.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Good afternoon Mr. Casey,
It seems that when I perform a search with the virtual cursor On, and try using the H key too navigate headings on a web page, It just keeps saying, HHH, and won’t advance too the next headings. I even tried doing a refresh command using the control R key function, as well as performing a screen redraw using the insert escape key, and no luck. When I called the Microsoft disability answer desk last evening, they suggested that I unplug the router. When I turned the router back on, I got the same result. So as both you and brian can see, I’m really trying everything here, too explain what’s happening here. From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
What you’ve described, though I’m sure it reflects what you actually did, doesn’t seem to make sense. The virtual cursor would be off for you to enter text, but not to read it on a webpage. If you move focus to the address bar, the virtual cursor will also not be on in that area. The virtual cursor being on or off doesn’t effect what text coems up. It does however affect what you can do with the keyboard.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Hi,
What I did, was put the name of the restaurant, and then requested the phone number of it. When I turned the virtual cursor off, and then tried it again, the phone number came up.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
What’s interesting is that Albert seems to indicate that an expected behaviour has changed recently. I don’t know what that means.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
On Sat, Aug 20, 2022 at 11:48 AM, JM Casey wrote:
- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t. |
|
Albert Cutolo
No, what I did, is, is even though I now have the router on, even with the virtual cursor on, when I try navigating the headings with the H key, It just says HHH and won’t advance. I can get on to the net just fine, with no problem. This problem just seems too have occurred on both mine, and My girlfriends computers. She has an HP laptop computer with windows 10, and the latest Jaws 2022, and I have a dell laptop computer with latest Jaws 2022, and also, windows 10. From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Saturday, August 20, 2022 3:03 PM To: main@jfw.groups.io Subject: Re: Question regarding the Google Chrome browser.
The router? So are you saying you have no internet connection/can’t do anything on the internet? I think you’re hearing “h h h “ because the virtual cursor is off. It’s the virtual cursor/buffer that allows you to do things like navigate by headings. Otherwise, you’re just pressing the h key, and adding the letter hs to something, probably in the address bar. You can press f6 to move away from the address bar.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Good afternoon Mr. Casey,
It seems that when I perform a search with the virtual cursor On, and try using the H key too navigate headings on a web page, It just keeps saying, HHH, and won’t advance too the next headings. I even tried doing a refresh command using the control R key function, as well as performing a screen redraw using the insert escape key, and no luck. When I called the Microsoft disability answer desk last evening, they suggested that I unplug the router. When I turned the router back on, I got the same result. So as both you and brian can see, I’m really trying everything here, too explain what’s happening here. From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
What you’ve described, though I’m sure it reflects what you actually did, doesn’t seem to make sense. The virtual cursor would be off for you to enter text, but not to read it on a webpage. If you move focus to the address bar, the virtual cursor will also not be on in that area. The virtual cursor being on or off doesn’t effect what text coems up. It does however affect what you can do with the keyboard.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Hi,
What I did, was put the name of the restaurant, and then requested the phone number of it. When I turned the virtual cursor off, and then tried it again, the phone number came up.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
What’s interesting is that Albert seems to indicate that an expected behaviour has changed recently. I don’t know what that means.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
On Sat, Aug 20, 2022 at 11:48 AM, JM Casey wrote:
- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t. |
|
Mike Pietruk
I meant Edge, in my previous msg.
But my final comment stands: it may work with all chromium browsers and maybe with all browsers. |
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JM Casey
The router? So are you saying you have no internet connection/can’t do anything on the internet? I think you’re hearing “h h h “ because the virtual cursor is off. It’s the virtual cursor/buffer that allows you to do things like navigate by headings. Otherwise, you’re just pressing the h key, and adding the letter hs to something, probably in the address bar. You can press f6 to move away from the address bar.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Sent: August 20, 2022 02:45 PM To: main@jfw.groups.io Subject: Re: Question regarding the Google Chrome browser.
Good afternoon Mr. Casey,
It seems that when I perform a search with the virtual cursor On, and try using the H key too navigate headings on a web page, It just keeps saying, HHH, and won’t advance too the next headings. I even tried doing a refresh command using the control R key function, as well as performing a screen redraw using the insert escape key, and no luck. When I called the Microsoft disability answer desk last evening, they suggested that I unplug the router. When I turned the router back on, I got the same result. So as both you and brian can see, I’m really trying everything here, too explain what’s happening here. From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
What you’ve described, though I’m sure it reflects what you actually did, doesn’t seem to make sense. The virtual cursor would be off for you to enter text, but not to read it on a webpage. If you move focus to the address bar, the virtual cursor will also not be on in that area. The virtual cursor being on or off doesn’t effect what text coems up. It does however affect what you can do with the keyboard.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Hi,
What I did, was put the name of the restaurant, and then requested the phone number of it. When I turned the virtual cursor off, and then tried it again, the phone number came up.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
What’s interesting is that Albert seems to indicate that an expected behaviour has changed recently. I don’t know what that means.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
On Sat, Aug 20, 2022 at 11:48 AM, JM Casey wrote:
- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t. |
|
Mike Pietruk
Just tried it with Chrome; same results.
So perhaps it works with all chromium browsers and maybe any browser. |
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Albert Cutolo
Good afternoon Mr. Casey,
It seems that when I perform a search with the virtual cursor On, and try using the H key too navigate headings on a web page, It just keeps saying, HHH, and won’t advance too the next headings. I even tried doing a refresh command using the control R key function, as well as performing a screen redraw using the insert escape key, and no luck. When I called the Microsoft disability answer desk last evening, they suggested that I unplug the router. When I turned the router back on, I got the same result. So as both you and brian can see, I’m really trying everything here, too explain what’s happening here. From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Saturday, August 20, 2022 2:24 PM To: main@jfw.groups.io Subject: Re: Question regarding the Google Chrome browser.
What you’ve described, though I’m sure it reflects what you actually did, doesn’t seem to make sense. The virtual cursor would be off for you to enter text, but not to read it on a webpage. If you move focus to the address bar, the virtual cursor will also not be on in that area. The virtual cursor being on or off doesn’t effect what text coems up. It does however affect what you can do with the keyboard.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Hi,
What I did, was put the name of the restaurant, and then requested the phone number of it. When I turned the virtual cursor off, and then tried it again, the phone number came up.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
What’s interesting is that Albert seems to indicate that an expected behaviour has changed recently. I don’t know what that means.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
On Sat, Aug 20, 2022 at 11:48 AM, JM Casey wrote:
- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t. |
|
JM Casey
What you’ve described, though I’m sure it reflects what you actually did, doesn’t seem to make sense. The virtual cursor would be off for you to enter text, but not to read it on a webpage. If you move focus to the address bar, the virtual cursor will also not be on in that area. The virtual cursor being on or off doesn’t effect what text coems up. It does however affect what you can do with the keyboard.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Sent: August 20, 2022 02:19 PM To: main@jfw.groups.io Subject: Re: Question regarding the Google Chrome browser.
Hi,
What I did, was put the name of the restaurant, and then requested the phone number of it. When I turned the virtual cursor off, and then tried it again, the phone number came up.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
What’s interesting is that Albert seems to indicate that an expected behaviour has changed recently. I don’t know what that means.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
On Sat, Aug 20, 2022 at 11:48 AM, JM Casey wrote:
- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t. |
|
Albert Cutolo
Hi,
What I did, was put the name of the restaurant, and then requested the phone number of it. When I turned the virtual cursor off, and then tried it again, the phone number came up.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Saturday, August 20, 2022 12:23 PM To: main@jfw.groups.io Subject: Re: Question regarding the Google Chrome browser.
What’s interesting is that Albert seems to indicate that an expected behaviour has changed recently. I don’t know what that means.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
On Sat, Aug 20, 2022 at 11:48 AM, JM Casey wrote:
- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t. |
|
Shai
Hello,
toggle quoted message
Show quoted text
I just tried placing two phone numbers in the address bar without punctuation marks and both showed up without issue after typing the number and pressing enter. What I did was to enter the phone number in and press enter then go to the top of the page and press h until I got to the search results heading I then used down arrow and the number was displayed as the first result. This is using the Google search engine. On 8/20/22, Albert Cutolo <Albertc51@...> wrote:
Good morning too all of you on list, --
Shai Wolman Wolman Assistive (619)894-6587 An accessibility services company providing training to children and adults! To get in touch or for more information, please visit my website at wolmanassistive.com |
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JM Casey
What’s interesting is that Albert seems to indicate that an expected behaviour has changed recently. I don’t know what that means.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: August 20, 2022 12:09 PM To: main@jfw.groups.io Subject: Re: Question regarding the Google Chrome browser.
On Sat, Aug 20, 2022 at 11:48 AM, JM Casey wrote:
- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t. |
|
On Sat, Aug 20, 2022 at 11:48 AM, JM Casey wrote:
Well, never really occurred to me to just type a phone number into the address bar before, but yeah, it works- Same here, on both counts. I'm generally trying to look up a phone number rather than using one for a reverse look-up. And my default search engine is not Google, but even with an alternative default search engine a phone number entered in the address bar (omnibar, really) followed by enter triggers a search using the search engine you have set as default. Accuracy is much better if the phone number has punctuation than when it's a straight string of numbers with no separation between groupings. -- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t. |
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JM Casey
Hello Well, never really occurred to me to just type a phone number into the address bar before, but yeah, it works, provide there Is a listing for the number. It’s just a google search, and I imagine this is dependent on whether you have google set as the search engine in the address bar. To verify whether it is, go to settings, search, and look for the combo box that says ‘search engine to use in the address bar”.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Sent: August 20, 2022 08:13 AM To: jordanmirander@...; main@jfw.groups.io Subject: Question regarding the Google Chrome browser.
Good morning too all of you on list,
I’m writing too ask, if anyone else is experiencing this problem with using the Google Chrome browser. Running the latest version of Jaws, and the most recent updates on both mine, and my girlfriends computer, of windows 10, It seems that if the both of us type a particular phone number of a restaurant that we would like too go to, The phone number of this particular restaurant either doesn’t show up in the address bar. We both even tried typing in the address bar for our library for the blinds phone number and the phone number doesn’t show up their either, even though we both know that phone number. We’ve both tried this experience with the same results. Her internet service provider that she uses, is Verizon, and my internet service provider is Spectrum. This problem started yesterday morning, on both of our computers. My question too the list here, is, has the google chrome browser changed, or did away with putting in phone numbers, or has the Google Chrome browser changed the format of its home page?
Thanks for any and all help, suggestions, and advice, on how this problem might be resolved,
Al |
|
Albert Cutolo
Good morning too all of you on list,
I’m writing too ask, if anyone else is experiencing this problem with using the Google Chrome browser. Running the latest version of Jaws, and the most recent updates on both mine, and my girlfriends computer, of windows 10, It seems that if the both of us type a particular phone number of a restaurant that we would like too go to, The phone number of this particular restaurant either doesn’t show up in the address bar. We both even tried typing in the address bar for our library for the blinds phone number and the phone number doesn’t show up their either, even though we both know that phone number. We’ve both tried this experience with the same results. Her internet service provider that she uses, is Verizon, and my internet service provider is Spectrum. This problem started yesterday morning, on both of our computers. My question too the list here, is, has the google chrome browser changed, or did away with putting in phone numbers, or has the Google Chrome browser changed the format of its home page?
Thanks for any and all help, suggestions, and advice, on how this problem might be resolved,
Al |
|