Date
1 - 20 of 26
Moderated strange issue when checking for Jaws updates
|
molly the blind tech lover
Hi everyone. I am having a weird problem with Jaws. When Jaws turns
on, it informs me that an update is available. However, I get the following message. "The following updates are available. List view, 0 items." Pressing tab, there is a cancel button, and that's it. There does not appear to be an actual update for Jaws. Is anyone else experiencing this issue? I am running Windows 11, version 21h2, and Jaws version 2022. |
|
|
|
Curtis Chong
Hello:
toggle quoted message
Show quoted text
I am not experiencing this issue, but I do have Windows 10. There was an update released today. You can download it directly off of the Freedom Scientific website. Here is the direct download link. Cordially, Curtis Chong https://jaws2022.vfo.digital/2022.2207.25.400/2ACCEDFA-0210-472F-9953-AE54DF593427/J2022.2207.25.400-any.exe Best regards, Curtis Chong -----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of molly the blind tech lover Sent: Wednesday, July 27, 2022 12:59 PM To: main@jfw.groups.io Subject: strange issue when checking for Jaws updates Hi everyone. I am having a weird problem with Jaws. When Jaws turns on, it informs me that an update is available. However, I get the following message. "The following updates are available. List view, 0 items." Pressing tab, there is a cancel button, and that's it. There does not appear to be an actual update for Jaws. Is anyone else experiencing this issue? I am running Windows 11, version 21h2, and Jaws version 2022. |
|
|
|
Gene Warner
I just did a manual check for updates and am told that this update is available:
toggle quoted message
Show quoted text
JAWS 2022.2207.25 Gene... On 7/27/2022 2:59 PM, molly the blind tech lover wrote:
Hi everyone. I am having a weird problem with Jaws. When Jaws turns |
|
|
|
Michael Massey
Hi, Curtis. If it weren't for your message and Molly's message, I would not have known about a new update. I am going to install the update on my desktop and then I am going to use the help utility and check for the update on my laptop. Molly needed to check the box to download the update and go from there. I will also listen to the podcast featuring Eric Damery.
toggle quoted message
Show quoted text
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Curtis Chong Sent: Wednesday, July 27, 2022 1:02 PM To: main@jfw.groups.io Subject: Re: strange issue when checking for Jaws updates Hello: I am not experiencing this issue, but I do have Windows 10. There was an update released today. You can download it directly off of the Freedom Scientific website. Here is the direct download link. Cordially, Curtis Chong https://jaws2022.vfo.digital/2022.2207.25.400/2ACCEDFA-0210-472F-9953-AE54DF593427/J2022.2207.25.400-any.exe Best regards, Curtis Chong -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of molly the blind tech lover Sent: Wednesday, July 27, 2022 12:59 PM To: main@jfw.groups.io Subject: strange issue when checking for Jaws updates Hi everyone. I am having a weird problem with Jaws. When Jaws turns on, it informs me that an update is available. However, I get the following message. "The following updates are available. List view, 0 items." Pressing tab, there is a cancel button, and that's it. There does not appear to be an actual update for Jaws. Is anyone else experiencing this issue? I am running Windows 11, version 21h2, and Jaws version 2022. |
|
|
|
Gene Warner
I just did the update and sent Freedom Scientific tech support a message, ever since the beginning of the year, or somewhere around there, the installer's self voicing feature hasn't worked. I prefer to exit JAWS once the installer starts, I find that there are fewer possibilities for trouble that way.
toggle quoted message
Show quoted text
Gene... On 7/27/2022 3:17 PM, Michael Massey wrote:
Hi, Curtis. If it weren't for your message and Molly's message, I would not have known about a new update. I am going to install the update on my desktop and then I am going to use the help utility and check for the update on my laptop. Molly needed to check the box to download the update and go from there. I will also listen to the podcast featuring Eric Damery. |
|
|
|
Bill White
Hi, Gene. I believe Freedom Scientific intentionally removed the self voicing installer from JAWS, because now, Narrator can be used to monitor the install.
toggle quoted message
Show quoted text
Bill White billwhite92701@... -----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Gene Warner Sent: Wednesday, July 27, 2022 12:39 PM To: main@jfw.groups.io Subject: Re: strange issue when checking for Jaws updates I just did the update and sent Freedom Scientific tech support a message, ever since the beginning of the year, or somewhere around there, the installer's self voicing feature hasn't worked. I prefer to exit JAWS once the installer starts, I find that there are fewer possibilities for trouble that way. Gene... On 7/27/2022 3:17 PM, Michael Massey wrote: Hi, Curtis. If it weren't for your message and Molly's message, I would not have known about a new update. I am going to install the update on my desktop and then I am going to use the help utility and check for the update on my laptop. Molly needed to check the box to download the update and go from there. I will also listen to the podcast featuring Eric Damery. |
|
|
|
Adrian Spratt
I'm confused. I just installed the new update. Throughout, I tracked the steps and progress as JAWS verbalized them.
toggle quoted message
Show quoted text
What exactly is the controversy? -- My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/ -----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White Sent: Wednesday, July 27, 2022 3:47 PM To: main@jfw.groups.io Subject: Re: strange issue when checking for Jaws updates Hi, Gene. I believe Freedom Scientific intentionally removed the self voicing installer from JAWS, because now, Narrator can be used to monitor the install. Bill White billwhite92701@... -----Original Message----- From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Gene Warner Sent: Wednesday, July 27, 2022 12:39 PM To: main@jfw.groups.io Subject: Re: strange issue when checking for Jaws updates I just did the update and sent Freedom Scientific tech support a message, ever since the beginning of the year, or somewhere around there, the installer's self voicing feature hasn't worked. I prefer to exit JAWS once the installer starts, I find that there are fewer possibilities for trouble that way. Gene... On 7/27/2022 3:17 PM, Michael Massey wrote: Hi, Curtis. If it weren't for your message and Molly's message, I would not have known about a new update. I am going to install the update on my desktop and then I am going to use the help utility and check for the update on my laptop. Molly needed to check the box to download the update and go from there. I will also listen to the podcast featuring Eric Damery. |
|
|
|
Curtis Chong
Hello:
toggle quoted message
Show quoted text
The controversy arises when a person wants to have JAWS turned off during the update or installation. JAWS used to have a self-voicing installer which appears no longer to be present today. Worst case scenario, turn off JAWS, turn on Narrator, run the update. Easy peasy. Cordially, Curtis Chong -----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Adrian Spratt Sent: Wednesday, July 27, 2022 2:08 PM To: main@jfw.groups.io Subject: Re: strange issue when checking for Jaws updates I'm confused. I just installed the new update. Throughout, I tracked the steps and progress as JAWS verbalized them. What exactly is the controversy? -- My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/ -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White Sent: Wednesday, July 27, 2022 3:47 PM To: main@jfw.groups.io Subject: Re: strange issue when checking for Jaws updates Hi, Gene. I believe Freedom Scientific intentionally removed the self voicing installer from JAWS, because now, Narrator can be used to monitor the install. Bill White billwhite92701@... -----Original Message----- From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Gene Warner Sent: Wednesday, July 27, 2022 12:39 PM To: main@jfw.groups.io Subject: Re: strange issue when checking for Jaws updates I just did the update and sent Freedom Scientific tech support a message, ever since the beginning of the year, or somewhere around there, the installer's self voicing feature hasn't worked. I prefer to exit JAWS once the installer starts, I find that there are fewer possibilities for trouble that way. Gene... On 7/27/2022 3:17 PM, Michael Massey wrote: Hi, Curtis. If it weren't for your message and Molly's message, I would not have known about a new update. I am going to install the update on my desktop and then I am going to use the help utility and check for the update on my laptop. Molly needed to check the box to download the update and go from there. I will also listen to the podcast featuring Eric Damery. |
|
|
|
Gene Warner
Hmmm... I guess that's kind of in line with them dropping support for Windows 7, 8, and 8.1, which all had very anemic version of Narrator.
toggle quoted message
Show quoted text
Gene... On 7/27/2022 3:46 PM, Bill White wrote:
Hi, Gene. I believe Freedom Scientific intentionally removed the self voicing installer from JAWS, because now, Narrator can be used to monitor the install. |
|
|
|
Gene Warner
No controversy, in the past the JAWS installer was self voiced, it did not need a screen reader running to have a voice.
toggle quoted message
Show quoted text
Gene... On 7/27/2022 4:08 PM, Adrian Spratt wrote:
I'm confused. I just installed the new update. Throughout, I tracked the steps and progress as JAWS verbalized them. |
|
|
|
molly the blind tech lover
Thanks everyone. I downloaded the update via Freedom Scientific's website.
toggle quoted message
Show quoted text
On 7/27/22, Michael Massey <massey52@...> wrote:
Hi, Curtis. If it weren't for your message and Molly's message, I would not |
|
|
|
Andrew Summers
That is OK if you are a long time user of computers and not a new user!
toggle quoted message
Show quoted text
Andrew -----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Curtis Chong Sent: 27 July 2022 21:16 To: main@jfw.groups.io Subject: Re: strange issue when checking for Jaws updates Hello: The controversy arises when a person wants to have JAWS turned off during the update or installation. JAWS used to have a self-voicing installer which appears no longer to be present today. Worst case scenario, turn off JAWS, turn on Narrator, run the update. Easy peasy. Cordially, Curtis Chong -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Adrian Spratt Sent: Wednesday, July 27, 2022 2:08 PM To: main@jfw.groups.io Subject: Re: strange issue when checking for Jaws updates I'm confused. I just installed the new update. Throughout, I tracked the steps and progress as JAWS verbalized them. What exactly is the controversy? -- My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/ -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White Sent: Wednesday, July 27, 2022 3:47 PM To: main@jfw.groups.io Subject: Re: strange issue when checking for Jaws updates Hi, Gene. I believe Freedom Scientific intentionally removed the self voicing installer from JAWS, because now, Narrator can be used to monitor the install. Bill White billwhite92701@... -----Original Message----- From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Gene Warner Sent: Wednesday, July 27, 2022 12:39 PM To: main@jfw.groups.io Subject: Re: strange issue when checking for Jaws updates I just did the update and sent Freedom Scientific tech support a message, ever since the beginning of the year, or somewhere around there, the installer's self voicing feature hasn't worked. I prefer to exit JAWS once the installer starts, I find that there are fewer possibilities for trouble that way. Gene... On 7/27/2022 3:17 PM, Michael Massey wrote: Hi, Curtis. If it weren't for your message and Molly's message, I would not have known about a new update. I am going to install the update on my desktop and then I am going to use the help utility and check for the update on my laptop. Molly needed to check the box to download the update and go from there. I will also listen to the podcast featuring Eric Damery. |
|
|
|
Gene Warner
You are right, that is easy, what isn't easy is that I keep forgetting Narrator. :-(
toggle quoted message
Show quoted text
Gene... On 7/27/2022 4:16 PM, Curtis Chong wrote:
Hello: |
|
|
|
Mike Pietruk
And, while using an alternate screen reader such as Narrator solves the
problem, it catches everyone off guard and, as this thread illustrates, confuses experienced as well as novice JAWS users a plenty. Not a good design choice on Vispero's part. |
|
|
|
Gene Warner
Yeah, unless I missed it, I don't think that they ever announced the change, it could have avoided the confusion or mistaking it for a technical issue.
toggle quoted message
Show quoted text
Gene... On 7/28/2022 8:48 AM, Mike Pietruk wrote:
And, while using an alternate screen reader such as Narrator solves the |
|
|
|
David Ingram
Here's what i had to do i had to go to freedomscientific.com and download the latest version of jaws. -----Original Message-----
From: <main@jfw.groups.io> Sent: Jul 28, 2022 7:48 AM To: <main@jfw.groups.io> Subject: Re: strange issue when checking for Jaws updates
And, while using an alternate screen reader such as Narrator solves the problem, it catches everyone off guard and, as this thread illustrates, confuses experienced as well as novice JAWS users a plenty. Not a good design choice on Vispero's part.
|
|
|
|
Gene Warner
Even though I use the semi automatic update, I always go to the Freedom Scientific web site and download the full offline installer just in case I need to do a repair.
toggle quoted message
Show quoted text
Gene... On 7/28/2022 8:53 AM, David Ingram wrote:
Here's what i had to do i had to go to freedomscientific.com and download the latest version of jaws. |
|
|
|
Mike Pietruk
Gene
To me, it's irrelevant whether the change was announced or not. Most folks expect that an update to a program can be handled by the program itself. It may have been aanounced somewhere or in some way, but probably, if it was even mentioned somewhere, few, if any users or new customers, would have been aware. And it adds an extra layer of inconvenience for an average user who, quite obviously, most are not exactly computer sophisticated. |
|
|
|
Gene Warner
Those are good points. An audio clip could have been played at the beginning of the installer when no screen reader is detected telling the user that the installer's self voiced capability has been removed. For me though, the first thing I do when I get notified of an update is to go to Freedom Scientific's web site, then go to the what's new in JAWS page to see what enhancements or fixes are in the new update, then after I've read that, I continue with the update. So I do not believe that Freedom Scientific ever bothered to tell anybody that the installer is no longer self voiced.
toggle quoted message
Show quoted text
Gene... On 7/28/2022 10:12 AM, Mike Pietruk wrote:
Gene |
|
|
|
Michael Massey
Hi all. I had no trouble downloading and installing the latest Jaws update.
toggle quoted message
Show quoted text
I have been using Eloquence since I migrated from Window-eyes to Jaws. Eloquence guided me through the download and installation on one my computers while I used the check for updates on the other computer. Narrator was not needed. I am with Mike regarding the fact that the self voicing feature has been removed. So what? -----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk Sent: Thursday, July 28, 2022 8:12 AM To: main@jfw.groups.io Subject: Re: strange issue when checking for Jaws updates Gene To me, it's irrelevant whether the change was announced or not. Most folks expect that an update to a program can be handled by the program itself. It may have been aanounced somewhere or in some way, but probably, if it was even mentioned somewhere, few, if any users or new customers, would have been aware. And it adds an extra layer of inconvenience for an average user who, quite obviously, most are not exactly computer sophisticated. |
|
|