moderated : Siebel and JAWS
Hi Ward, I haven’t forgotten about your ask. There were some changes at Oracle so it took some time for me to track the right people. I hope to have an answer for you later today with documentation help as well.
I’ve also used this product and there are some interesting things to learn about the use of grids and the drill down functionality of F2 for an example.
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We’re running Siebel Call-Center 12 Siebel Integration Pack 2013.