Hi all,

I wrote in a couple of weeks ago regarding a problem I've had with
jaws 2022 in which all the options in the jaws window are disappearing
when I restart my laptop. I now have a few more observations and
perhaps have detected a pattern.

Just to recap briefly. When I install jaws 2022 the install seems to
be successful. But when I restart my laptop (Lenovo model E580 running
windows 10 latest build), all the options in my jaws window disappear.
The only options remaining are exit and about jaws.

Now here's the interesting part. If I do not start jaws automatically
but rather run jaws after the laptop has fully booted up, the options
are there. If I have jaws start automatically the options are gone.

Another strange issue is that jaws will start automatically even if I
uncheck the box that says start jaws automatically. The only way I
have found to start jaws and have the options present is to press the
windows key +R and type jaws2022. This leads me to believe that there
is something in the startup process that is dinging jaws.

I've spoken to FS tech support repeatedly about this problem with no joy.

Here's my next question. How can I see what's going on during startup
to try and determine where the problem is occurring? Is this even the
best next step?

Thanks for reading. All suggestions will be gratefully considered.

Kim

--
Kimberly

Could it be possible that you have an older version starting automatically?

You say you see the about option, check and see what version is there.
----- Original Message -----
From: "Kimber Gardner" <kimbersinbox1963@...>
To: "main" <main@jfw.groups.io>
Sent: Friday, March 11, 2022 10:37 AM
Subject: More on my ongoing problem with jaws 2022

Hi all,

I wrote in a couple of weeks ago regarding a problem I've had with
jaws 2022 in which all the options in the jaws window are disappearing
when I restart my laptop. I now have a few more observations and
perhaps have detected a pattern.

Just to recap briefly. When I install jaws 2022 the install seems to
be successful. But when I restart my laptop (Lenovo model E580 running
windows 10 latest build), all the options in my jaws window disappear.
The only options remaining are exit and about jaws.

Now here's the interesting part. If I do not start jaws automatically
but rather run jaws after the laptop has fully booted up, the options
are there. If I have jaws start automatically the options are gone.

Another strange issue is that jaws will start automatically even if I
uncheck the box that says start jaws automatically. The only way I
have found to start jaws and have the options present is to press the
windows key +R and type jaws2022. This leads me to believe that there
is something in the startup process that is dinging jaws.

I've spoken to FS tech support repeatedly about this problem with no joy.

Here's my next question. How can I see what's going on during startup
to try and determine where the problem is occurring? Is this even the
best next step?

Thanks for reading. All suggestions will be gratefully considered.

Kim

--
Kimberly

Hi, Kimber,


are you using "Fast start-up" or does your system actually shut down
properly?

I'm asking this since a lot of errors and weird behaviour can happen if
you're using fast start-up.

To get rid of this, in case that's what's really going on, do the
following:


1Open the*Control Panel with Windows+i and go to
<https://www.tenforums.com/tutorials/2691-open-control-panel-windows-10-a.html>*"*Power

Options"*.

2Select the"*Choose what the power buttons do"*


3Select "*Change settings that are currently unavailable"*

4If prompted by*UAC
<https://www.tenforums.com/tutorials/3577-change-user-account-control-uac-settings-windows-10-a.html>*,

press ALT+y for *Yes*.

5. To Turn Off Fast Startup


Under*Shutdown settings*, uncheck the"*Turn on fast startup*box", then
select the "*Save changes*button"


6You can now close the System Settings window if you like.

If the*Turn on fast startup*setting is not listed, then you will need to
close the System Settings window,*enable hibernate
<https://www.tenforums.com/tutorials/2859-enable-disable-hibernate-windows-10-a.html>*,

then start over at*step 1*
<https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html#option1s1>again.


Good luck,

Nermin

Good morning:

Try invoking shell:startup with the run command to see if there is a JAWS
shortcut in that folder. Another thing to check is your Task manager. see if
JAWS is somewhere shown in the Startup tab.

Best,

Curtis Chong


On Mar 11, 2022, at 8:37 AM, Kimber Gardner <kimbersinbox1963@...>
wrote:

Hi all,

I wrote in a couple of weeks ago regarding a problem I've had with
jaws 2022 in which all the options in the jaws window are disappearing
when I restart my laptop. I now have a few more observations and
perhaps have detected a pattern.

Just to recap briefly. When I install jaws 2022 the install seems to
be successful. But when I restart my laptop (Lenovo model E580 running
windows 10 latest build), all the options in my jaws window disappear.
The only options remaining are exit and about jaws.

Now here's the interesting part. If I do not start jaws automatically
but rather run jaws after the laptop has fully booted up, the options
are there. If I have jaws start automatically the options are gone.

Another strange issue is that jaws will start automatically even if I
uncheck the box that says start jaws automatically. The only way I
have found to start jaws and have the options present is to press the
windows key +R and type jaws2022. This leads me to believe that there
is something in the startup process that is dinging jaws.

I've spoken to FS tech support repeatedly about this problem with no joy.

Here's my next question. How can I see what's going on during startup
to try and determine where the problem is occurring? Is this even the
best next step?

Thanks for reading. All suggestions will be gratefully considered.

Kim

--
Kimberly

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kimber Gardner
Sent: Friday, March 11, 2022 9:33 AM
To: main@jfw.groups.io
Subject: Re: More on my ongoing problem with jaws 2022

Hi Curtis,

Jaws does appear in the startup group.

I don't know what you mean by, "Try invoking shell:startup with the

run command to see if there is a JAWS shortcut in that folder."

Thanks,

K

On 3/11/22, Curtis Chong <chong.curtis@...> wrote:

> Good morning:

> 

> Try invoking shell:startup with the run command to see if there is a JAWS

> shortcut in that folder. Another thing to check is your Task manager. see if

> JAWS is somewhere shown in the Startup tab.

> 

> Best,

> 

> Curtis Chong

> 

> 

> On Mar 11, 2022, at 8:37 AM, Kimber Gardner <kimbersinbox1963@...>

> wrote:

> 

> Hi all,

> 

> I wrote in a couple of weeks ago regarding a problem I've had with

> jaws 2022 in which all the options in the jaws window are disappearing

> when I restart my laptop. I now have a few more observations and

> perhaps have detected a pattern.

> 

> Just to recap briefly. When I install jaws 2022 the install seems to

> be successful. But when I restart my laptop (Lenovo model E580 running

> windows 10 latest build), all the options in my jaws window disappear.

> The only options remaining are exit and about jaws.

> 

> Now here's the interesting part. If I do not start jaws automatically

> but rather run jaws after the laptop has fully booted up, the options

> are there. If I have jaws start automatically the options are gone.

> 

> Another strange issue is that jaws will start automatically even if I

> uncheck the box that says start jaws automatically. The only way I

> have found to start jaws and have the options present is to press the

> windows key +R and type jaws2022. This leads me to believe that there

> is something in the startup process that is dinging jaws.

> 

> I've spoken to FS tech support repeatedly about this problem with no joy.

> 

> Here's my next question. How can I see what's going on during startup

> to try and determine where the problem is occurring? Is this even the

> best next step?

> 

> Thanks for reading. All suggestions will be gratefully considered.

> 

> Kim

> 

> --

> Kimberly

> 

> 

> 

> 

> 

> 

> 

>

> 

> 

> 

--

Kimberly

Good morning:

Try invoking shell:startup with the run command to see if there is a JAWS
shortcut in that folder. Another thing to check is your Task manager. see if
JAWS is somewhere shown in the Startup tab.

Best,

Curtis Chong


On Mar 11, 2022, at 8:37 AM, Kimber Gardner <kimbersinbox1963@...>
wrote:

Hi all,

I wrote in a couple of weeks ago regarding a problem I've had with
jaws 2022 in which all the options in the jaws window are disappearing
when I restart my laptop. I now have a few more observations and
perhaps have detected a pattern.

Just to recap briefly. When I install jaws 2022 the install seems to
be successful. But when I restart my laptop (Lenovo model E580 running
windows 10 latest build), all the options in my jaws window disappear.
The only options remaining are exit and about jaws.

Now here's the interesting part. If I do not start jaws automatically
but rather run jaws after the laptop has fully booted up, the options
are there. If I have jaws start automatically the options are gone.

Another strange issue is that jaws will start automatically even if I
uncheck the box that says start jaws automatically. The only way I
have found to start jaws and have the options present is to press the
windows key +R and type jaws2022. This leads me to believe that there
is something in the startup process that is dinging jaws.

I've spoken to FS tech support repeatedly about this problem with no joy.

Here's my next question. How can I see what's going on during startup
to try and determine where the problem is occurring? Is this even the
best next step?

Thanks for reading. All suggestions will be gratefully considered.

Kim

--
Kimberly

Hello Kim:

When checking the JAWS automatic startup settings, be sure to examine the
combo box which says what should happen "for this user".

Thanks.

Warmly,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kimber Gardner
Sent: Friday, March 11, 2022 9:33 AM
To: main@jfw.groups.io
Subject: Re: More on my ongoing problem with jaws 2022

Hi Curtis,

Jaws does appear in the startup group.

I don't know what you mean by, "Try invoking shell:startup with the
run command to see if there is a JAWS shortcut in that folder."


Thanks,
K
On 3/11/22, Curtis Chong <chong.curtis@...> wrote:

Good morning:

Try invoking shell:startup with the run command to see if there is a JAWS
shortcut in that folder. Another thing to check is your Task manager. see
if
JAWS is somewhere shown in the Startup tab.

Best,

Curtis Chong


On Mar 11, 2022, at 8:37 AM, Kimber Gardner <kimbersinbox1963@...>
wrote:

Hi all,

I wrote in a couple of weeks ago regarding a problem I've had with
jaws 2022 in which all the options in the jaws window are disappearing
when I restart my laptop. I now have a few more observations and
perhaps have detected a pattern.

Just to recap briefly. When I install jaws 2022 the install seems to
be successful. But when I restart my laptop (Lenovo model E580 running
windows 10 latest build), all the options in my jaws window disappear.
The only options remaining are exit and about jaws.

Now here's the interesting part. If I do not start jaws automatically
but rather run jaws after the laptop has fully booted up, the options
are there. If I have jaws start automatically the options are gone.

Another strange issue is that jaws will start automatically even if I
uncheck the box that says start jaws automatically. The only way I
have found to start jaws and have the options present is to press the
windows key +R and type jaws2022. This leads me to believe that there
is something in the startup process that is dinging jaws.

I've spoken to FS tech support repeatedly about this problem with no joy.

Here's my next question. How can I see what's going on during startup
to try and determine where the problem is occurring? Is this even the
best next step?

Thanks for reading. All suggestions will be gratefully considered.

Kim

--
Kimberly

--
Kimberly

Hello Kim:

When checking the JAWS automatic startup settings, be sure to examine the
combo box which says what should happen "for this user".

Thanks.

Warmly,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kimber Gardner
Sent: Friday, March 11, 2022 9:33 AM
To: main@jfw.groups.io
Subject: Re: More on my ongoing problem with jaws 2022

Hi Curtis,

Jaws does appear in the startup group.

I don't know what you mean by, "Try invoking shell:startup with the
run command to see if there is a JAWS shortcut in that folder."


Thanks,
K
On 3/11/22, Curtis Chong <chong.curtis@...> wrote:

Good morning:

Try invoking shell:startup with the run command to see if there is a JAWS
shortcut in that folder. Another thing to check is your Task manager. see
if
JAWS is somewhere shown in the Startup tab.

Best,

Curtis Chong


On Mar 11, 2022, at 8:37 AM, Kimber Gardner <kimbersinbox1963@...>
wrote:

Hi all,

I wrote in a couple of weeks ago regarding a problem I've had with
jaws 2022 in which all the options in the jaws window are disappearing
when I restart my laptop. I now have a few more observations and
perhaps have detected a pattern.

Just to recap briefly. When I install jaws 2022 the install seems to
be successful. But when I restart my laptop (Lenovo model E580 running
windows 10 latest build), all the options in my jaws window disappear.
The only options remaining are exit and about jaws.

Now here's the interesting part. If I do not start jaws automatically
but rather run jaws after the laptop has fully booted up, the options
are there. If I have jaws start automatically the options are gone.

Another strange issue is that jaws will start automatically even if I
uncheck the box that says start jaws automatically. The only way I
have found to start jaws and have the options present is to press the
windows key +R and type jaws2022. This leads me to believe that there
is something in the startup process that is dinging jaws.

I've spoken to FS tech support repeatedly about this problem with no joy.

Here's my next question. How can I see what's going on during startup
to try and determine where the problem is occurring? Is this even the
best next step?

Thanks for reading. All suggestions will be gratefully considered.

Kim

--
Kimberly

--
Kimberly

Hello Kim:

When checking the JAWS automatic startup settings, be sure to examine the
combo box which says what should happen "for this user".

Thanks.

Warmly,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kimber Gardner
Sent: Friday, March 11, 2022 9:33 AM
To: main@jfw.groups.io
Subject: Re: More on my ongoing problem with jaws 2022

Hi Curtis,

Jaws does appear in the startup group.

I don't know what you mean by, "Try invoking shell:startup with the
run command to see if there is a JAWS shortcut in that folder."


Thanks,
K
On 3/11/22, Curtis Chong <chong.curtis@...> wrote:

Good morning:

Try invoking shell:startup with the run command to see if there is a JAWS
shortcut in that folder. Another thing to check is your Task manager. see
if
JAWS is somewhere shown in the Startup tab.

Best,

Curtis Chong


On Mar 11, 2022, at 8:37 AM, Kimber Gardner <kimbersinbox1963@...>
wrote:

Hi all,

I wrote in a couple of weeks ago regarding a problem I've had with
jaws 2022 in which all the options in the jaws window are disappearing
when I restart my laptop. I now have a few more observations and
perhaps have detected a pattern.

Just to recap briefly. When I install jaws 2022 the install seems to
be successful. But when I restart my laptop (Lenovo model E580 running
windows 10 latest build), all the options in my jaws window disappear.
The only options remaining are exit and about jaws.

Now here's the interesting part. If I do not start jaws automatically
but rather run jaws after the laptop has fully booted up, the options
are there. If I have jaws start automatically the options are gone.

Another strange issue is that jaws will start automatically even if I
uncheck the box that says start jaws automatically. The only way I
have found to start jaws and have the options present is to press the
windows key +R and type jaws2022. This leads me to believe that there
is something in the startup process that is dinging jaws.

I've spoken to FS tech support repeatedly about this problem with no joy.

Here's my next question. How can I see what's going on during startup
to try and determine where the problem is occurring? Is this even the
best next step?

Thanks for reading. All suggestions will be gratefully considered.

Kim

--
Kimberly

--
Kimberly

Hello Kim:

When checking the JAWS automatic startup settings, be sure to examine the
combo box which says what should happen "for this user".

Thanks.

Warmly,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kimber Gardner
Sent: Friday, March 11, 2022 9:33 AM
To: main@jfw.groups.io
Subject: Re: More on my ongoing problem with jaws 2022

Hi Curtis,

Jaws does appear in the startup group.

I don't know what you mean by, "Try invoking shell:startup with the
run command to see if there is a JAWS shortcut in that folder."


Thanks,
K
On 3/11/22, Curtis Chong <chong.curtis@...> wrote:

Good morning:

Try invoking shell:startup with the run command to see if there is a JAWS
shortcut in that folder. Another thing to check is your Task manager. see
if
JAWS is somewhere shown in the Startup tab.

Best,

Curtis Chong


On Mar 11, 2022, at 8:37 AM, Kimber Gardner <kimbersinbox1963@...>
wrote:

Hi all,

I wrote in a couple of weeks ago regarding a problem I've had with
jaws 2022 in which all the options in the jaws window are disappearing
when I restart my laptop. I now have a few more observations and
perhaps have detected a pattern.

Just to recap briefly. When I install jaws 2022 the install seems to
be successful. But when I restart my laptop (Lenovo model E580 running
windows 10 latest build), all the options in my jaws window disappear.
The only options remaining are exit and about jaws.

Now here's the interesting part. If I do not start jaws automatically
but rather run jaws after the laptop has fully booted up, the options
are there. If I have jaws start automatically the options are gone.

Another strange issue is that jaws will start automatically even if I
uncheck the box that says start jaws automatically. The only way I
have found to start jaws and have the options present is to press the
windows key +R and type jaws2022. This leads me to believe that there
is something in the startup process that is dinging jaws.

I've spoken to FS tech support repeatedly about this problem with no joy.

Here's my next question. How can I see what's going on during startup
to try and determine where the problem is occurring? Is this even the
best next step?

Thanks for reading. All suggestions will be gratefully considered.

Kim

--
Kimberly

--
Kimberly

Hello Kim:

When checking the JAWS automatic startup settings, be sure to examine the
combo box which says what should happen "for this user".

Thanks.

Warmly,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kimber Gardner
Sent: Friday, March 11, 2022 9:33 AM
To: main@jfw.groups.io
Subject: Re: More on my ongoing problem with jaws 2022

Hi Curtis,

Jaws does appear in the startup group.

I don't know what you mean by, "Try invoking shell:startup with the
run command to see if there is a JAWS shortcut in that folder."


Thanks,
K
On 3/11/22, Curtis Chong <chong.curtis@...> wrote:

Good morning:

Try invoking shell:startup with the run command to see if there is a JAWS
shortcut in that folder. Another thing to check is your Task manager. see
if
JAWS is somewhere shown in the Startup tab.

Best,

Curtis Chong


On Mar 11, 2022, at 8:37 AM, Kimber Gardner <kimbersinbox1963@...>
wrote:

Hi all,

I wrote in a couple of weeks ago regarding a problem I've had with
jaws 2022 in which all the options in the jaws window are disappearing
when I restart my laptop. I now have a few more observations and
perhaps have detected a pattern.

Just to recap briefly. When I install jaws 2022 the install seems to
be successful. But when I restart my laptop (Lenovo model E580 running
windows 10 latest build), all the options in my jaws window disappear.
The only options remaining are exit and about jaws.

Now here's the interesting part. If I do not start jaws automatically
but rather run jaws after the laptop has fully booted up, the options
are there. If I have jaws start automatically the options are gone.

Another strange issue is that jaws will start automatically even if I
uncheck the box that says start jaws automatically. The only way I
have found to start jaws and have the options present is to press the
windows key +R and type jaws2022. This leads me to believe that there
is something in the startup process that is dinging jaws.

I've spoken to FS tech support repeatedly about this problem with no joy.

Here's my next question. How can I see what's going on during startup
to try and determine where the problem is occurring? Is this even the
best next step?

Thanks for reading. All suggestions will be gratefully considered.

Kim

--
Kimberly

--
Kimberly

Hello Kim:

When checking the JAWS automatic startup settings, be sure to examine the
combo box which says what should happen "for this user".

Thanks.

Warmly,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kimber Gardner
Sent: Friday, March 11, 2022 9:33 AM
To: main@jfw.groups.io
Subject: Re: More on my ongoing problem with jaws 2022

Hi Curtis,

Jaws does appear in the startup group.

I don't know what you mean by, "Try invoking shell:startup with the
run command to see if there is a JAWS shortcut in that folder."


Thanks,
K
On 3/11/22, Curtis Chong <chong.curtis@...> wrote:

Good morning:

Try invoking shell:startup with the run command to see if there is a JAWS
shortcut in that folder. Another thing to check is your Task manager. see
if
JAWS is somewhere shown in the Startup tab.

Best,

Curtis Chong


On Mar 11, 2022, at 8:37 AM, Kimber Gardner <kimbersinbox1963@...>
wrote:

Hi all,

I wrote in a couple of weeks ago regarding a problem I've had with
jaws 2022 in which all the options in the jaws window are disappearing
when I restart my laptop. I now have a few more observations and
perhaps have detected a pattern.

Just to recap briefly. When I install jaws 2022 the install seems to
be successful. But when I restart my laptop (Lenovo model E580 running
windows 10 latest build), all the options in my jaws window disappear.
The only options remaining are exit and about jaws.

Now here's the interesting part. If I do not start jaws automatically
but rather run jaws after the laptop has fully booted up, the options
are there. If I have jaws start automatically the options are gone.

Another strange issue is that jaws will start automatically even if I
uncheck the box that says start jaws automatically. The only way I
have found to start jaws and have the options present is to press the
windows key +R and type jaws2022. This leads me to believe that there
is something in the startup process that is dinging jaws.

I've spoken to FS tech support repeatedly about this problem with no joy.

Here's my next question. How can I see what's going on during startup
to try and determine where the problem is occurring? Is this even the
best next step?

Thanks for reading. All suggestions will be gratefully considered.

Kim

--
Kimberly

--
Kimberly

Hello Kim:

When checking the JAWS automatic startup settings, be sure to examine the
combo box which says what should happen "for this user".

Thanks.

Warmly,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kimber Gardner
Sent: Friday, March 11, 2022 9:33 AM
To: main@jfw.groups.io
Subject: Re: More on my ongoing problem with jaws 2022

Hi Curtis,

Jaws does appear in the startup group.

I don't know what you mean by, "Try invoking shell:startup with the
run command to see if there is a JAWS shortcut in that folder."


Thanks,
K
On 3/11/22, Curtis Chong <chong.curtis@...> wrote:

Good morning:

Try invoking shell:startup with the run command to see if there is a JAWS
shortcut in that folder. Another thing to check is your Task manager. see
if
JAWS is somewhere shown in the Startup tab.

Best,

Curtis Chong


On Mar 11, 2022, at 8:37 AM, Kimber Gardner <kimbersinbox1963@...>
wrote:

Hi all,

I wrote in a couple of weeks ago regarding a problem I've had with
jaws 2022 in which all the options in the jaws window are disappearing
when I restart my laptop. I now have a few more observations and
perhaps have detected a pattern.

Just to recap briefly. When I install jaws 2022 the install seems to
be successful. But when I restart my laptop (Lenovo model E580 running
windows 10 latest build), all the options in my jaws window disappear.
The only options remaining are exit and about jaws.

Now here's the interesting part. If I do not start jaws automatically
but rather run jaws after the laptop has fully booted up, the options
are there. If I have jaws start automatically the options are gone.

Another strange issue is that jaws will start automatically even if I
uncheck the box that says start jaws automatically. The only way I
have found to start jaws and have the options present is to press the
windows key +R and type jaws2022. This leads me to believe that there
is something in the startup process that is dinging jaws.

I've spoken to FS tech support repeatedly about this problem with no joy.

Here's my next question. How can I see what's going on during startup
to try and determine where the problem is occurring? Is this even the
best next step?

Thanks for reading. All suggestions will be gratefully considered.

Kim

--
Kimberly

--
Kimberly

Hello Kim:

When checking the JAWS automatic startup settings, be sure to examine the
combo box which says what should happen "for this user".

Thanks.

Warmly,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kimber Gardner
Sent: Friday, March 11, 2022 9:33 AM
To: main@jfw.groups.io
Subject: Re: More on my ongoing problem with jaws 2022

Hi Curtis,

Jaws does appear in the startup group.

I don't know what you mean by, "Try invoking shell:startup with the
run command to see if there is a JAWS shortcut in that folder."


Thanks,
K
On 3/11/22, Curtis Chong <chong.curtis@...> wrote:

Good morning:

Try invoking shell:startup with the run command to see if there is a JAWS
shortcut in that folder. Another thing to check is your Task manager. see
if
JAWS is somewhere shown in the Startup tab.

Best,

Curtis Chong


On Mar 11, 2022, at 8:37 AM, Kimber Gardner <kimbersinbox1963@...>
wrote:

Hi all,

I wrote in a couple of weeks ago regarding a problem I've had with
jaws 2022 in which all the options in the jaws window are disappearing
when I restart my laptop. I now have a few more observations and
perhaps have detected a pattern.

Just to recap briefly. When I install jaws 2022 the install seems to
be successful. But when I restart my laptop (Lenovo model E580 running
windows 10 latest build), all the options in my jaws window disappear.
The only options remaining are exit and about jaws.

Now here's the interesting part. If I do not start jaws automatically
but rather run jaws after the laptop has fully booted up, the options
are there. If I have jaws start automatically the options are gone.

Another strange issue is that jaws will start automatically even if I
uncheck the box that says start jaws automatically. The only way I
have found to start jaws and have the options present is to press the
windows key +R and type jaws2022. This leads me to believe that there
is something in the startup process that is dinging jaws.

I've spoken to FS tech support repeatedly about this problem with no joy.

Here's my next question. How can I see what's going on during startup
to try and determine where the problem is occurring? Is this even the
best next step?

Thanks for reading. All suggestions will be gratefully considered.

Kim

--
Kimberly

--
Kimberly

Hello Kim:

When checking the JAWS automatic startup settings, be sure to examine the
combo box which says what should happen "for this user".

Thanks.

Warmly,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kimber Gardner
Sent: Friday, March 11, 2022 9:33 AM
To: main@jfw.groups.io
Subject: Re: More on my ongoing problem with jaws 2022

Hi Curtis,

Jaws does appear in the startup group.

I don't know what you mean by, "Try invoking shell:startup with the
run command to see if there is a JAWS shortcut in that folder."


Thanks,
K
On 3/11/22, Curtis Chong <chong.curtis@...> wrote:

Good morning:

Try invoking shell:startup with the run command to see if there is a JAWS
shortcut in that folder. Another thing to check is your Task manager. see
if
JAWS is somewhere shown in the Startup tab.

Best,

Curtis Chong


On Mar 11, 2022, at 8:37 AM, Kimber Gardner <kimbersinbox1963@...>
wrote:

Hi all,

I wrote in a couple of weeks ago regarding a problem I've had with
jaws 2022 in which all the options in the jaws window are disappearing
when I restart my laptop. I now have a few more observations and
perhaps have detected a pattern.

Just to recap briefly. When I install jaws 2022 the install seems to
be successful. But when I restart my laptop (Lenovo model E580 running
windows 10 latest build), all the options in my jaws window disappear.
The only options remaining are exit and about jaws.

Now here's the interesting part. If I do not start jaws automatically
but rather run jaws after the laptop has fully booted up, the options
are there. If I have jaws start automatically the options are gone.

Another strange issue is that jaws will start automatically even if I
uncheck the box that says start jaws automatically. The only way I
have found to start jaws and have the options present is to press the
windows key +R and type jaws2022. This leads me to believe that there
is something in the startup process that is dinging jaws.

I've spoken to FS tech support repeatedly about this problem with no joy.

Here's my next question. How can I see what's going on during startup
to try and determine where the problem is occurring? Is this even the
best next step?

Thanks for reading. All suggestions will be gratefully considered.

Kim

--
Kimberly

--
Kimberly

Hello Kim:

When checking the JAWS automatic startup settings, be sure to examine
the combo box which says what should happen "for this user".

Thanks.

Warmly,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kimber
Gardner
Sent: Friday, March 11, 2022 9:33 AM
To: main@jfw.groups.io
Subject: Re: More on my ongoing problem with jaws 2022

Hi Curtis,

Jaws does appear in the startup group.

I don't know what you mean by, "Try invoking shell:startup with the
run command to see if there is a JAWS shortcut in that folder."


Thanks,
K
On 3/11/22, Curtis Chong <chong.curtis@...> wrote:

Good morning:

Try invoking shell:startup with the run command to see if there is a
JAWS shortcut in that folder. Another thing to check is your Task
manager. see if JAWS is somewhere shown in the Startup tab.

Best,

Curtis Chong


On Mar 11, 2022, at 8:37 AM, Kimber Gardner
<kimbersinbox1963@...>
wrote:

Hi all,

I wrote in a couple of weeks ago regarding a problem I've had with
jaws 2022 in which all the options in the jaws window are
disappearing when I restart my laptop. I now have a few more
observations and perhaps have detected a pattern.

Just to recap briefly. When I install jaws 2022 the install seems to
be successful. But when I restart my laptop (Lenovo model E580
running windows 10 latest build), all the options in my jaws window disappear.
The only options remaining are exit and about jaws.

Now here's the interesting part. If I do not start jaws automatically
but rather run jaws after the laptop has fully booted up, the options
are there. If I have jaws start automatically the options are gone.

Another strange issue is that jaws will start automatically even if I
uncheck the box that says start jaws automatically. The only way I
have found to start jaws and have the options present is to press the
windows key +R and type jaws2022. This leads me to believe that there
is something in the startup process that is dinging jaws.

I've spoken to FS tech support repeatedly about this problem with no joy.

Here's my next question. How can I see what's going on during startup
to try and determine where the problem is occurring? Is this even the
best next step?

Thanks for reading. All suggestions will be gratefully considered.

Kim

--
Kimberly

--
Kimberly

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Zolo
Sent: Friday, March 11, 2022 2:59 PM
To: main@jfw.groups.io
Subject: Re: More on my ongoing problem with jaws 2022

Hey there, Curtis, Brian Zolo here in Gahanna, Ohio, feel free to call me BZ, grin!  Could you provide the instructions with respect to copying the jaws 2022 shortcut to the shell:startup folder?  My wife kathy and I just got new jbl bluetooth headsets and we've had some issues with speech getting cut off and certainly have used the jaws setting that's supposed to prevent this so definitely will also consider Bill White's solution with silencio but also wanted to try your approach to see how well it works.  Sure appreciate your postings and assistance to the list, you have a great day!  BZ! 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Curtis Chong

Sent: Friday, March 11, 2022 2:37 PM

To: main@jfw.groups.io

Subject: Re: More on my ongoing problem with jaws 2022

Hello Bill:

Kim's problem was resolved. We disabled all of the JAWS automatic startups and copied the JAWS shortcut into the shell:startup folder. JAWS starts up a little later, but the problem is no longer there.

Kindly,

Curtis Chong

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White

Sent: Friday, March 11, 2022 12:25 PM

To: main@jfw.groups.io

Subject: Re: More on my ongoing problem with jaws 2022

Hi, Kimber. May I ask you a question? Are you using the license which allows you to use JAWS from an SMA (Software Maintenance Agreement, or are you using the $96 per year, yearly subscription to JAWS? If you are using the $96 per year subscription, this has been a problem for over a year, and several people have mentioned that JAWS starts in a strange mode when using the yearly license. People have said that their options are limited, or not there at all at startup when using the $96 per year, yearly license.

Bill White

billwhite92701@...

-----Original Message-----

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kimber Gardner

Sent: Friday, March 11, 2022 10:16 AM

To: main@jfw.groups.io

Subject: Re: More on my ongoing problem with jaws 2022

Hi Curtis,

Here's the status of the boxes that tell jaws what to do on startup:

Start jaws at logon screen is unchecked.

Start jaws for all users is unchecked.

The combo box that tells jaws what to do for this user is confusing me. When it is set to never, jaws doesn't start automatically. Which is what I would expect. However, when set to always, jaws starts automatically regardless of whether or not those first two boxes are checked or unchecked.

Is that what you would expect to see? Because to me, the status of that combo box seems to cancel out whatever has been indicated in those first two boxes.

I'm sorry if this is confusing. But I feel like I'm getting closer to figuring out what's happening.

As a side note, If I have jaws starting automatically and the options have disappeared, if I unload jaws then reload by typing jaws2022 at the run command, everything is fine and all menus and options are present. So there is something happening in the startup process that is corrupting jaws. Very weird.

K

On 3/11/22, Curtis Chong <chong.curtis@...> wrote:

> Hello Kim:

> 

> When checking the JAWS automatic startup settings, be sure to examine

> the combo box which says what should happen "for this user".

> 

> Thanks.

> 

> Warmly,

> 

> Curtis Chong

> 

> -----Original Message-----

> From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kimber

> Gardner

> Sent: Friday, March 11, 2022 9:33 AM

> To: main@jfw.groups.io

> Subject: Re: More on my ongoing problem with jaws 2022

> 

> Hi Curtis,

> 

> Jaws does appear in the startup group.

> 

> I don't know what you mean by, "Try invoking shell:startup with the

> run command to see if there is a JAWS shortcut in that folder."

> 

> 

> Thanks,

> K

> On 3/11/22, Curtis Chong <chong.curtis@...> wrote:

>> Good morning:

>> 

>> Try invoking shell:startup with the run command to see if there is a

>> JAWS shortcut in that folder. Another thing to check is your Task

>> manager. see if JAWS is somewhere shown in the Startup tab.

>> 

>> Best,

>> 

>> Curtis Chong

>> 

>> 

>> On Mar 11, 2022, at 8:37 AM, Kimber Gardner

>> <kimbersinbox1963@...>

>> wrote:

>> 

>> Hi all,

>> 

>> I wrote in a couple of weeks ago regarding a problem I've had with

>> jaws 2022 in which all the options in the jaws window are

>> disappearing when I restart my laptop. I now have a few more

>> observations and perhaps have detected a pattern.

>> 

>> Just to recap briefly. When I install jaws 2022 the install seems to

>> be successful. But when I restart my laptop (Lenovo model E580

>> running windows 10 latest build), all the options in my jaws window disappear.

>> The only options remaining are exit and about jaws.

>> 

>> Now here's the interesting part. If I do not start jaws automatically

>> but rather run jaws after the laptop has fully booted up, the options

>> are there. If I have jaws start automatically the options are gone.

>> 

>> Another strange issue is that jaws will start automatically even if I

>> uncheck the box that says start jaws automatically. The only way I

>> have found to start jaws and have the options present is to press the

>> windows key +R and type jaws2022. This leads me to believe that there

>> is something in the startup process that is dinging jaws.

>> 

>> I've spoken to FS tech support repeatedly about this problem with no joy.

>> 

>> Here's my next question. How can I see what's going on during startup

>> to try and determine where the problem is occurring? Is this even the

>> best next step?

>> 

>> Thanks for reading. All suggestions will be gratefully considered.

>> 

>> Kim

>> 

>> --

>> Kimberly

>> 

>> 

>> 

>> 

>> 

>> 

>> 

>> 

>> 

>> 

>> 

> 

> 

> --

> Kimberly

> 

> 

> 

> 

> 

> 

> 

> 

>

> 

> 

> 

--

Kimberly