On Tue, Nov 16, 2021 at 04:43 PM, Ken Chernack wrote:

Isn’t that the answer to the original question,

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It isn't.

Here is the original post, verbatim:
Hello, I’m using the most recent versions of windows10 and Jaws2021. I use to press control shift N to create a folder on my laptop. For some reason today I cannot. Has the method to create a folder in windows10 changed? Thanks, Kevin
 
I see nothing that even implies this is an Outlook question, and have not understood how Outlook got into the mix.  It seems to be a direct statement that the longstanding File Explorer keyboard shortcut for creating a folder, CTRL + SHIFT + N, has ceased working and asking whether it may have changed.

It hasn't changed.
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Brian - Windows 10, 64-Bit, Version 21H1, Build 19043  

It is the function of creative men to perceive the relations between thoughts, or things, or forms of expression that may seem utterly different, and to be able to combine them into some new forms--the power to connect the seemingly unconnected.

    ~ William Plomer

For fun, I just tried hitting control-shift-n when I was in Outlook, and it does create a new note when in Outlook, but not if I take my focus out of Outlook.

In MS Word, control-shift-n did nothing.

In file explorer control-shift-n open crate new folder as expected.

Randy Meyer

Hi, Don. While attempting to create the folders with CONTROL, SHIFT, N, do you have an Office application open, and if so, does CONTROL, SHIFT, N work differently when the Office application is closed?

I do not.

On Tue, Nov 16, 2021 at 12:02 PM, Don Mauck wrote:

Out of curiosity I did the control shift N, command, it brought up note.

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Check to see if you have a desktop shortcut for Note and it has CTRL + SHIFT + N defined as its shortcut.

If you do, Windows itself will always process CTRL + SHIFT + N first, fire up Note, and then focus returns to File Explorer.  This, of course, happens very quickly.

But if you have assigned that key sequence to a desktop shortcut, or somehow otherwise defined it so that Windows has it in its "list of shortcuts I process," it's always going to do whatever it is it's assigned to by Windows.  Windows has first dibs on any keyboard shortcut, your screen reader second, and your application program (and File Explorer is an application) third.
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Brian - Windows 10, 64-Bit, Version 21H1, Build 19043  

It is the function of creative men to perceive the relations between thoughts, or things, or forms of expression that may seem utterly different, and to be able to combine them into some new forms--the power to connect the seemingly unconnected.

    ~ William Plomer

Hi, Don. While attempting to create the folders with CONTROL, SHIFT, N, do you have an Office application open, and if so, does CONTROL, SHIFT, N work differently when the Office application is closed?

I do not.

On Tue, Nov 16, 2021 at 12:02 PM, Don Mauck wrote:

Out of curiosity I did the control shift N, command, it brought up note.

-
Check to see if you have a desktop shortcut for Note and it has CTRL + SHIFT + N defined as its shortcut.

If you do, Windows itself will always process CTRL + SHIFT + N first, fire up Note, and then focus returns to File Explorer.  This, of course, happens very quickly.

But if you have assigned that key sequence to a desktop shortcut, or somehow otherwise defined it so that Windows has it in its "list of shortcuts I process," it's always going to do whatever it is it's assigned to by Windows.  Windows has first dibs on any keyboard shortcut, your screen reader second, and your application program (and File Explorer is an application) third.
--

Brian - Windows 10, 64-Bit, Version 21H1, Build 19043  

It is the function of creative men to perceive the relations between thoughts, or things, or forms of expression that may seem utterly different, and to be able to combine them into some new forms--the power to connect the seemingly unconnected.

    ~ William Plomer

I do not.

On Tue, Nov 16, 2021 at 12:02 PM, Don Mauck wrote:

Out of curiosity I did the control shift N, command, it brought up note.

-
Check to see if you have a desktop shortcut for Note and it has CTRL + SHIFT + N defined as its shortcut.

If you do, Windows itself will always process CTRL + SHIFT + N first, fire up Note, and then focus returns to File Explorer.  This, of course, happens very quickly.

But if you have assigned that key sequence to a desktop shortcut, or somehow otherwise defined it so that Windows has it in its "list of shortcuts I process," it's always going to do whatever it is it's assigned to by Windows.  Windows has first dibs on any keyboard shortcut, your screen reader second, and your application program (and File Explorer is an application) third.
--

Brian - Windows 10, 64-Bit, Version 21H1, Build 19043  

It is the function of creative men to perceive the relations between thoughts, or things, or forms of expression that may seem utterly different, and to be able to combine them into some new forms--the power to connect the seemingly unconnected.

    ~ William Plomer

On Tue, Nov 16, 2021 at 12:02 PM, Don Mauck wrote:

Out of curiosity I did the control shift N, command, it brought up note.

-
Check to see if you have a desktop shortcut for Note and it has CTRL + SHIFT + N defined as its shortcut.

If you do, Windows itself will always process CTRL + SHIFT + N first, fire up Note, and then focus returns to File Explorer.  This, of course, happens very quickly.

But if you have assigned that key sequence to a desktop shortcut, or somehow otherwise defined it so that Windows has it in its "list of shortcuts I process," it's always going to do whatever it is it's assigned to by Windows.  Windows has first dibs on any keyboard shortcut, your screen reader second, and your application program (and File Explorer is an application) third.
--

Brian - Windows 10, 64-Bit, Version 21H1, Build 19043  

It is the function of creative men to perceive the relations between thoughts, or things, or forms of expression that may seem utterly different, and to be able to combine them into some new forms--the power to connect the seemingly unconnected.

    ~ William Plomer