Hi Curtis and Tony,
To add to Curtis’s excellent questions, one more that might save a little trouble if the answer is no: has your wife maximized the page? To check, press alt-spacebar, release and then arrow up or down through the options. If maximized isn’t
grayed out, press the spacebar on it. If it is grayed out, then maximization isn’t the source of the problem.
toggle quoted messageShow quoted text
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of
Curtis Chong
Sent: Sunday, November 14, 2021 4:43 PM
To: main@jfw.groups.io
Subject: Re: Jaws wil not work on some web pages
Hello Tony:
I looked at the page whose link you provided, which was
https://sunvalleycc.online.church/. I am running JAWS 2022 with Windows 10 21H1. I have access to the latest versions of Microsoft Edge and Google Chrome. I also have Mozilla Firefox.
On the page which appears when you activate the above link, none of my browsers will see an edit box when the JAWS command “e” is pressed. However, it is interesting that Forms Mode is automatically turned on. Here are a couple of questions
that might help to address the differences in behavior between your and your wife’s computer.
1. Is there supposed to be an edit box or field on the page which comes up when the above link is activated?
2. Are you both using the same Web browser? If so, what browser is it?
3. Are you both running with the same version of JAWS? What version would that be, and if your versions are different, can you tell us what version of JAWS runs on your computer and
what version runs on your wife’s system?
4. What about operating systems? Are you both running Windows 10 or is each one of you using a different operating system? If the latter, can you tell us what operating systems?
What we have here is only some of the information we need to attempt to address your issue.
With kind regards,
Curtis Chong
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tony Sohl
Sent: Sunday, November 14, 2021 2:18 PM
To: main@jfw.groups.io
Subject: Jaws wil not work on some web pages
wWe are having an issue with JAWS and form fields on a website.
We are serving at our church and it's online and using an online
platform that normally works with Jaws.
For some reason, on my wife's laptop computer, when she goes to press
the leter E to go to the fiorm field, it keeps telling her there are no
form fields on thsi page.
However, when I run the same page on my laptop, I can press ther letter
E to see the form fields and it works properly.
We are wondering if she has a newer version of windows than I do.
What is causing this not to work? On other web pages, she can go to the
edit fields.
Here is the website we are having issues with.
https://sunvalleycc.online.church/
|
|
Hi everyone. I appreciate you trying to help us. No, I haven't checked the maximation and I'm running chrome as my main browser. Yes an edit field pops up when the page loads. Interesting to me that it was working today in edge the way it used to in chrome, meaning I could login as a host and chat as I once could in chrome. Tony thought I should take chrome off then put it back on which i did, and which made no difference. Tina
toggle quoted messageShow quoted text
On 11/14/21, Adrian Spratt <adrian@...> wrote: Hi Curtis and Tony,
To add to Curtis's excellent questions, one more that might save a little trouble if the answer is no: has your wife maximized the page? To check, press alt-spacebar, release and then arrow up or down through the options. If maximized isn't grayed out, press the spacebar on it. If it is grayed out, then maximization isn't the source of the problem.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Curtis Chong Sent: Sunday, November 14, 2021 4:43 PM To: main@jfw.groups.io Subject: Re: Jaws wil not work on some web pages
Hello Tony:
I looked at the page whose link you provided, which was https://sunvalleycc.online.church/. I am running JAWS 2022 with Windows 10 21H1. I have access to the latest versions of Microsoft Edge and Google Chrome. I also have Mozilla Firefox.
On the page which appears when you activate the above link, none of my browsers will see an edit box when the JAWS command "e" is pressed. However, it is interesting that Forms Mode is automatically turned on. Here are a couple of questions that might help to address the differences in behavior between your and your wife's computer.
1. Is there supposed to be an edit box or field on the page which comes up when the above link is activated?
2. Are you both using the same Web browser? If so, what browser is it?
3. Are you both running with the same version of JAWS? What version would that be, and if your versions are different, can you tell us what version of JAWS runs on your computer and what version runs on your wife's system?
4. What about operating systems? Are you both running Windows 10 or is each one of you using a different operating system? If the latter, can you tell us what operating systems?
What we have here is only some of the information we need to attempt to address your issue.
With kind regards,
Curtis Chong
-----Original Message----- From: main@jfw.groups.io<mailto:main@jfw.groups.io> <main@jfw.groups.io<mailto:main@jfw.groups.io>> On Behalf Of Tony Sohl Sent: Sunday, November 14, 2021 2:18 PM To: main@jfw.groups.io<mailto:main@jfw.groups.io> Subject: Jaws wil not work on some web pages
wWe are having an issue with JAWS and form fields on a website.
We are serving at our church and it's online and using an online
platform that normally works with Jaws.
For some reason, on my wife's laptop computer, when she goes to press
the leter E to go to the fiorm field, it keeps telling her there are no
form fields on thsi page.
However, when I run the same page on my laptop, I can press ther letter
E to see the form fields and it works properly.
We are wondering if she has a newer version of windows than I do.
What is causing this not to work? On other web pages, she can go to the
edit fields.
Here is the website we are having issues with.
https://sunvalleycc.online.church/
|
|
Here's my version of windows. About Windows Microsoft Windows Version 21H1 (OS Build 19043.1348) © Microsoft Corporation. All rights reserved. The Windows 10 Home operating system and its user interface are protected by trademark and other pending or existing intellectual property rights in the United States and other countries/regions. This product is licensed under the Microsoft Software License Terms to: tinabir80@... HP OK
toggle quoted messageShow quoted text
On 11/14/21, Adrian Spratt <adrian@...> wrote: Hi Curtis and Tony,
To add to Curtis's excellent questions, one more that might save a little trouble if the answer is no: has your wife maximized the page? To check, press alt-spacebar, release and then arrow up or down through the options. If maximized isn't grayed out, press the spacebar on it. If it is grayed out, then maximization isn't the source of the problem.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Curtis Chong Sent: Sunday, November 14, 2021 4:43 PM To: main@jfw.groups.io Subject: Re: Jaws wil not work on some web pages
Hello Tony:
I looked at the page whose link you provided, which was https://sunvalleycc.online.church/. I am running JAWS 2022 with Windows 10 21H1. I have access to the latest versions of Microsoft Edge and Google Chrome. I also have Mozilla Firefox.
On the page which appears when you activate the above link, none of my browsers will see an edit box when the JAWS command "e" is pressed. However, it is interesting that Forms Mode is automatically turned on. Here are a couple of questions that might help to address the differences in behavior between your and your wife's computer.
1. Is there supposed to be an edit box or field on the page which comes up when the above link is activated?
2. Are you both using the same Web browser? If so, what browser is it?
3. Are you both running with the same version of JAWS? What version would that be, and if your versions are different, can you tell us what version of JAWS runs on your computer and what version runs on your wife's system?
4. What about operating systems? Are you both running Windows 10 or is each one of you using a different operating system? If the latter, can you tell us what operating systems?
What we have here is only some of the information we need to attempt to address your issue.
With kind regards,
Curtis Chong
-----Original Message----- From: main@jfw.groups.io<mailto:main@jfw.groups.io> <main@jfw.groups.io<mailto:main@jfw.groups.io>> On Behalf Of Tony Sohl Sent: Sunday, November 14, 2021 2:18 PM To: main@jfw.groups.io<mailto:main@jfw.groups.io> Subject: Jaws wil not work on some web pages
wWe are having an issue with JAWS and form fields on a website.
We are serving at our church and it's online and using an online
platform that normally works with Jaws.
For some reason, on my wife's laptop computer, when she goes to press
the leter E to go to the fiorm field, it keeps telling her there are no
form fields on thsi page.
However, when I run the same page on my laptop, I can press ther letter
E to see the form fields and it works properly.
We are wondering if she has a newer version of windows than I do.
What is causing this not to work? On other web pages, she can go to the
edit fields.
Here is the website we are having issues with.
https://sunvalleycc.online.church/
|
|
Here's our version of jaws. JAWS Home Annual Options Utilities Language Help JAWS Version 2022.2110.36 ILM Noncommercial Use Only Expires on: July 3, 2022
toggle quoted messageShow quoted text
On 11/14/21, Adrian Spratt <adrian@...> wrote: Hi Curtis and Tony,
To add to Curtis's excellent questions, one more that might save a little trouble if the answer is no: has your wife maximized the page? To check, press alt-spacebar, release and then arrow up or down through the options. If maximized isn't grayed out, press the spacebar on it. If it is grayed out, then maximization isn't the source of the problem.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Curtis Chong Sent: Sunday, November 14, 2021 4:43 PM To: main@jfw.groups.io Subject: Re: Jaws wil not work on some web pages
Hello Tony:
I looked at the page whose link you provided, which was https://sunvalleycc.online.church/. I am running JAWS 2022 with Windows 10 21H1. I have access to the latest versions of Microsoft Edge and Google Chrome. I also have Mozilla Firefox.
On the page which appears when you activate the above link, none of my browsers will see an edit box when the JAWS command "e" is pressed. However, it is interesting that Forms Mode is automatically turned on. Here are a couple of questions that might help to address the differences in behavior between your and your wife's computer.
1. Is there supposed to be an edit box or field on the page which comes up when the above link is activated?
2. Are you both using the same Web browser? If so, what browser is it?
3. Are you both running with the same version of JAWS? What version would that be, and if your versions are different, can you tell us what version of JAWS runs on your computer and what version runs on your wife's system?
4. What about operating systems? Are you both running Windows 10 or is each one of you using a different operating system? If the latter, can you tell us what operating systems?
What we have here is only some of the information we need to attempt to address your issue.
With kind regards,
Curtis Chong
-----Original Message----- From: main@jfw.groups.io<mailto:main@jfw.groups.io> <main@jfw.groups.io<mailto:main@jfw.groups.io>> On Behalf Of Tony Sohl Sent: Sunday, November 14, 2021 2:18 PM To: main@jfw.groups.io<mailto:main@jfw.groups.io> Subject: Jaws wil not work on some web pages
wWe are having an issue with JAWS and form fields on a website.
We are serving at our church and it's online and using an online
platform that normally works with Jaws.
For some reason, on my wife's laptop computer, when she goes to press
the leter E to go to the fiorm field, it keeps telling her there are no
form fields on thsi page.
However, when I run the same page on my laptop, I can press ther letter
E to see the form fields and it works properly.
We are wondering if she has a newer version of windows than I do.
What is causing this not to work? On other web pages, she can go to the
edit fields.
Here is the website we are having issues with.
https://sunvalleycc.online.church/
|
|
Hi it will work on other pages and just not the church page. On hsn, it works fine, on gogle it works fine and everything esle, but not the page we are having issues with on my wi9fe's computer only.
That is very strange!
|
|
Thanks Adrian, for suggesting to check the maximazation. I think that fixed it. I'd completely forgotten, I so rarely have to do that. Will try and remember with this site. Tina
toggle quoted messageShow quoted text
On 11/14/21, Tony Sohl <tonysohl@...> wrote: Hi it will work on other pages and just not the church page. On hsn, it works fine, on gogle it works fine and everything esle, but not the page we are having issues with on my wi9fe's computer only.
That is very strange!
|
|
Tina, You can make maximized the permanent setting for Microsoft Edge by going to the icon on the desktop, pressing alt-enter for properties, then tabbing past the shortcut option to "Run as..." Use the arrow keys to find maximize and press the spacebar. Then tab to Apply. You'll be told you can't because you need administrative rights, but press spacebar again and you'll get them! Then press spacebar on Apply again, then tab to Okay.
toggle quoted messageShow quoted text
-----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of tina sohl Sent: Sunday, November 14, 2021 6:51 PM To: main@jfw.groups.io Subject: Re: Jaws will not work on some web pages Thanks Adrian, for suggesting to check the maximazation. I think that fixed it. I'd completely forgotten, I so rarely have to do that. Will try and remember with this site. Tina On 11/14/21, Tony Sohl <tonysohl@...> wrote: Hi it will work on other pages and just not the church page. On hsn, it works fine, on gogle it works fine and everything esle, but not the page we are having issues with on my wi9fe's computer only.
That is very strange!
|
|
Can I do that with chrome too? Chrome's my browser of choice typically.
toggle quoted messageShow quoted text
On 11/14/21, Adrian Spratt <adrian@...> wrote: Tina, You can make maximized the permanent setting for Microsoft Edge by going to the icon on the desktop, pressing alt-enter for properties, then tabbing past the shortcut option to "Run as..." Use the arrow keys to find maximize and press the spacebar. Then tab to Apply. You'll be told you can't because you need administrative rights, but press spacebar again and you'll get them! Then press spacebar on Apply again, then tab to Okay.
-----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of tina sohl Sent: Sunday, November 14, 2021 6:51 PM To: main@jfw.groups.io Subject: Re: Jaws will not work on some web pages
Thanks Adrian, for suggesting to check the maximazation. I think that fixed it. I'd completely forgotten, I so rarely have to do that. Will try and remember with this site. Tina
On 11/14/21, Tony Sohl <tonysohl@...> wrote:
Hi it will work on other pages and just not the church page. On hsn, it works fine, on gogle it works fine and everything esle, but not the page we are having issues with on my wi9fe's computer only.
That is very strange!
|
|
Yes, you can also do that with Chrome.
Bill White
billwhite92701@...
toggle quoted messageShow quoted text
-----Original Message----- From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of tina sohl Sent: Sunday, November 14, 2021 5:04 PM To: main@jfw.groups.io Subject: Re: Jaws will not work on some web pages Can I do that with chrome too? Chrome's my browser of choice typically. On 11/14/21, Adrian Spratt <adrian@...> wrote: Tina, You can make maximized the permanent setting for Microsoft Edge by going to the icon on the desktop, pressing alt-enter for properties, then tabbing past the shortcut option to "Run as..." Use the arrow keys to find maximize and press the spacebar. Then tab to Apply. You'll be told you can't because you need administrative rights, but press spacebar again and you'll get them! Then press spacebar on Apply again, then tab to Okay.
-----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of tina sohl Sent: Sunday, November 14, 2021 6:51 PM To: main@jfw.groups.io Subject: Re: Jaws will not work on some web pages
Thanks Adrian, for suggesting to check the maximazation. I think that fixed it. I'd completely forgotten, I so rarely have to do that. Will try and remember with this site. Tina
On 11/14/21, Tony Sohl <tonysohl@...> wrote:
Hi it will work on other pages and just not the church page. On hsn, it works fine, on gogle it works fine and everything esle, but not the page we are having issues with on my wi9fe's computer only.
That is very strange!
|
|
Pro tip: You can press Windows and up Arrow to maximise as well. All the best Steve
toggle quoted messageShow quoted text
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Adrian Spratt Sent: 14 November 2021 22:28 To: main@jfw.groups.io Subject: Re: Jaws will not work on some web pages Hi Curtis and Tony, To add to Curtis’s excellent questions, one more that might save a little trouble if the answer is no: has your wife maximized the page? To check, press alt-spacebar, release and then arrow up or down through the options. If maximized isn’t grayed out, press the spacebar on it. If it is grayed out, then maximization isn’t the source of the problem. From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Curtis Chong Sent: Sunday, November 14, 2021 4:43 PM To: main@jfw.groups.io Subject: Re: Jaws wil not work on some web pages Hello Tony: I looked at the page whose link you provided, which was https://sunvalleycc.online.church/. I am running JAWS 2022 with Windows 10 21H1. I have access to the latest versions of Microsoft Edge and Google Chrome. I also have Mozilla Firefox. On the page which appears when you activate the above link, none of my browsers will see an edit box when the JAWS command “e” is pressed. However, it is interesting that Forms Mode is automatically turned on. Here are a couple of questions that might help to address the differences in behavior between your and your wife’s computer. 1. Is there supposed to be an edit box or field on the page which comes up when the above link is activated? 2. Are you both using the same Web browser? If so, what browser is it? 3. Are you both running with the same version of JAWS? What version would that be, and if your versions are different, can you tell us what version of JAWS runs on your computer and what version runs on your wife’s system? 4. What about operating systems? Are you both running Windows 10 or is each one of you using a different operating system? If the latter, can you tell us what operating systems? What we have here is only some of the information we need to attempt to address your issue. With kind regards, Curtis Chong -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tony Sohl Sent: Sunday, November 14, 2021 2:18 PM To: main@jfw.groups.io Subject: Jaws wil not work on some web pages wWe are having an issue with JAWS and form fields on a website. We are serving at our church and it's online and using an online platform that normally works with Jaws. For some reason, on my wife's laptop computer, when she goes to press the leter E to go to the fiorm field, it keeps telling her there are no form fields on thsi page. However, when I run the same page on my laptop, I can press ther letter E to see the form fields and it works properly. We are wondering if she has a newer version of windows than I do. What is causing this not to work? On other web pages, she can go to the edit fields. Here is the website we are having issues with. https://sunvalleycc.online.church/
|
|
It seems to be a problem with the website itself from what I can hear. It's not completely loading I don't think. All the best Steve -- To subscribe to our News and Special Offers list, go to https://www.comproom.co.uk/subscribeComputer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW T: +44(0)1438-742286 M: +44(0)7956-334938 F: +44(0)1438-759589 E: steve@... W: https://www.comproom.co.uk
toggle quoted messageShow quoted text
-----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of tina sohl Sent: 14 November 2021 23:12 To: main@jfw.groups.io Subject: Re: Jaws will not work on some web pages Hi everyone. I appreciate you trying to help us. No, I haven't checked the maximation and I'm running chrome as my main browser. Yes an edit field pops up when the page loads. Interesting to me that it was working today in edge the way it used to in chrome, meaning I could login as a host and chat as I once could in chrome. Tony thought I should take chrome off then put it back on which i did, and which made no difference. Tina On 11/14/21, Adrian Spratt <adrian@...> wrote: Hi Curtis and Tony,
To add to Curtis's excellent questions, one more that might save a little trouble if the answer is no: has your wife maximized the page? To check, press alt-spacebar, release and then arrow up or down through the options. If maximized isn't grayed out, press the spacebar on it. If it is grayed out, then maximization isn't the source of the problem.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Curtis Chong Sent: Sunday, November 14, 2021 4:43 PM To: main@jfw.groups.io Subject: Re: Jaws wil not work on some web pages
Hello Tony:
I looked at the page whose link you provided, which was https://sunvalleycc.online.church/. I am running JAWS 2022 with Windows 10 21H1. I have access to the latest versions of Microsoft Edge and Google Chrome. I also have Mozilla Firefox.
On the page which appears when you activate the above link, none of my browsers will see an edit box when the JAWS command "e" is pressed. However, it is interesting that Forms Mode is automatically turned on. Here are a couple of questions that might help to address the differences in behavior between your and your wife's computer.
1. Is there supposed to be an edit box or field on the page which comes up when the above link is activated?
2. Are you both using the same Web browser? If so, what browser is it?
3. Are you both running with the same version of JAWS? What version would that be, and if your versions are different, can you tell us what version of JAWS runs on your computer and what version runs on your wife's system?
4. What about operating systems? Are you both running Windows 10 or is each one of you using a different operating system? If the latter, can you tell us what operating systems?
What we have here is only some of the information we need to attempt to address your issue.
With kind regards,
Curtis Chong
-----Original Message----- From: main@jfw.groups.io<mailto:main@jfw.groups.io> <main@jfw.groups.io<mailto:main@jfw.groups.io>> On Behalf Of Tony Sohl Sent: Sunday, November 14, 2021 2:18 PM To: main@jfw.groups.io<mailto:main@jfw.groups.io> Subject: Jaws wil not work on some web pages
wWe are having an issue with JAWS and form fields on a website.
We are serving at our church and it's online and using an online
platform that normally works with Jaws.
For some reason, on my wife's laptop computer, when she goes to press
the leter E to go to the fiorm field, it keeps telling her there are no
form fields on thsi page.
However, when I run the same page on my laptop, I can press ther letter
E to see the form fields and it works properly.
We are wondering if she has a newer version of windows than I do.
What is causing this not to work? On other web pages, she can go to the
edit fields.
Here is the website we are having issues with.
https://sunvalleycc.online.church/
|
|
This also applies to Chrome or any other browser. All the best Steve -- To subscribe to our News and Special Offers list, go to https://www.comproom.co.uk/subscribeComputer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW T: +44(0)1438-742286 M: +44(0)7956-334938 F: +44(0)1438-759589 E: steve@... W: https://www.comproom.co.uk
toggle quoted messageShow quoted text
-----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Adrian Spratt Sent: 15 November 2021 00:48 To: main@jfw.groups.io Subject: Re: Jaws will not work on some web pages Tina, You can make maximized the permanent setting for Microsoft Edge by going to the icon on the desktop, pressing alt-enter for properties, then tabbing past the shortcut option to "Run as..." Use the arrow keys to find maximize and press the spacebar. Then tab to Apply. You'll be told you can't because you need administrative rights, but press spacebar again and you'll get them! Then press spacebar on Apply again, then tab to Okay. -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of tina sohl Sent: Sunday, November 14, 2021 6:51 PM To: main@jfw.groups.io Subject: Re: Jaws will not work on some web pages Thanks Adrian, for suggesting to check the maximazation. I think that fixed it. I'd completely forgotten, I so rarely have to do that. Will try and remember with this site. Tina On 11/14/21, Tony Sohl <tonysohl@...> wrote: Hi it will work on other pages and just not the church page. On hsn, it works fine, on gogle it works fine and everything esle, but not the page we are having issues with on my wi9fe's computer only.
That is very strange!
|
|
Hi everyone. Thanks Steve, for the tip. I didn't know that. It seems if I just make sure the site's maximized, it works as it should. I didn't have to think about that until after a recent windows update, but a simple fix is nice. Tina
toggle quoted messageShow quoted text
On 11/15/21, Steve Nutt <steve@...> wrote: Pro tip: You can press Windows and up Arrow to maximise as well.
All the best
Steve
--
To subscribe to our News and Special Offers list, go to https://www.comproom.co.uk/subscribe
Computer Room Services
77 Exeter Close
Stevenage
Hertfordshire
SG1 4PW
T: +44(0)1438-742286
M: +44(0)7956-334938
F: +44(0)1438-759589
E: steve@... <mailto:steve@...>
W: https://www.comproom.co.uk
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Adrian Spratt Sent: 14 November 2021 22:28 To: main@jfw.groups.io Subject: Re: Jaws will not work on some web pages
Hi Curtis and Tony,
To add to Curtis's excellent questions, one more that might save a little trouble if the answer is no: has your wife maximized the page? To check, press alt-spacebar, release and then arrow up or down through the options. If maximized isn't grayed out, press the spacebar on it. If it is grayed out, then maximization isn't the source of the problem.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Curtis Chong Sent: Sunday, November 14, 2021 4:43 PM To: main@jfw.groups.io Subject: Re: Jaws wil not work on some web pages
Hello Tony:
I looked at the page whose link you provided, which was https://sunvalleycc.online.church/. I am running JAWS 2022 with Windows 10 21H1. I have access to the latest versions of Microsoft Edge and Google Chrome. I also have Mozilla Firefox.
On the page which appears when you activate the above link, none of my browsers will see an edit box when the JAWS command "e" is pressed. However, it is interesting that Forms Mode is automatically turned on. Here are a couple of questions that might help to address the differences in behavior between your and your wife's computer.
1. Is there supposed to be an edit box or field on the page which comes up when the above link is activated?
2. Are you both using the same Web browser? If so, what browser is it?
3. Are you both running with the same version of JAWS? What version would that be, and if your versions are different, can you tell us what version of JAWS runs on your computer and what version runs on your wife's system?
4. What about operating systems? Are you both running Windows 10 or is each one of you using a different operating system? If the latter, can you tell us what operating systems?
What we have here is only some of the information we need to attempt to address your issue.
With kind regards,
Curtis Chong
-----Original Message----- From: main@jfw.groups.io <mailto:main@jfw.groups.io> <main@jfw.groups.io <mailto:main@jfw.groups.io> > On Behalf Of Tony Sohl Sent: Sunday, November 14, 2021 2:18 PM To: main@jfw.groups.io <mailto:main@jfw.groups.io> Subject: Jaws wil not work on some web pages
wWe are having an issue with JAWS and form fields on a website.
We are serving at our church and it's online and using an online
platform that normally works with Jaws.
For some reason, on my wife's laptop computer, when she goes to press
the leter E to go to the fiorm field, it keeps telling her there are no
form fields on thsi page.
However, when I run the same page on my laptop, I can press ther letter
E to see the form fields and it works properly.
We are wondering if she has a newer version of windows than I do.
What is causing this not to work? On other web pages, she can go to the
edit fields.
Here is the website we are having issues with.
https://sunvalleycc.online.church/
|
|
Adrian:
Once you are in the System Menu by pressing
ALT+SPACE BAR, press the letter R, to restore the current window; M, to move the
current Window; S, to size the current Window; N, to minimize the current
Window; x, to maximize the current Window; C, to close, although, when you press
the letter C, to use this option, nothing seems to happen,
Dave
toggle quoted messageShow quoted text
----- Original Message -----
Sent: Sunday, November 14, 2021 10:27
PM
Subject: Re: Jaws will not work on some
web pages
Hi Curtis and Tony,
To add to Curtis’s excellent questions, one more that might
save a little trouble if the answer is no: has your wife maximized the page?
To check, press alt-spacebar, release and then arrow up or down through the
options. If maximized isn’t grayed out, press the spacebar on it. If it is
grayed out, then maximization isn’t the source of the problem.
From: main@jfw.groups.io <main@jfw.groups.io>
On Behalf Of Curtis Chong Sent: Sunday, November 14, 2021
4:43 PM To: main@jfw.groups.io Subject: Re: Jaws wil not
work on some web pages
Hello Tony:
I looked at the page whose link you provided, which was https://sunvalleycc.online.church/.
I am running JAWS 2022 with Windows 10 21H1. I have access to the latest
versions of Microsoft Edge and Google Chrome. I also have Mozilla
Firefox.
On the page which appears when you activate the above link,
none of my browsers will see an edit box when the JAWS command “e” is pressed.
However, it is interesting that Forms Mode is automatically turned on. Here
are a couple of questions that might help to address the differences in
behavior between your and your wife’s computer.
1.
Is there supposed to be an edit box or field on the page which comes up when
the above link is activated?
2.
Are you both using the same Web browser? If so, what browser is
it?
3.
Are you both running with the same version of JAWS? What version would that
be, and if your versions are different, can you tell us what version of JAWS
runs on your computer and what version runs on your wife’s
system?
4.
What about operating systems? Are you both running Windows 10 or is each one
of you using a different operating system? If the latter, can you tell us what
operating systems?
What we have here is only some of the information we need
to attempt to address your issue.
With kind regards,
Curtis Chong
-----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tony
Sohl Sent: Sunday, November 14, 2021 2:18 PM To: main@jfw.groups.io Subject: Jaws wil
not work on some web pages
wWe are having an issue with JAWS and form fields on a
website.
We are serving at our church and it's online and using
an online
platform that normally works with Jaws.
For some reason, on my wife's laptop computer,
when she goes to press
the leter E to go to the fiorm field, it keeps telling
her there are no
form fields on thsi page.
However, when I run the same page on my laptop, I can
press ther letter
E to see the form fields and it works
properly.
We are wondering if she has a newer version of windows
than I do.
What is causing this not to work? On other web pages,
she can go to the
edit fields.
Here is the website we are having issues
with.
https://sunvalleycc.online.church/
|
|
Adrian:
For some reason, The Close function in the system
Menue within a program or programs in the Windows session in which I tried
it, would not work for me. However, after I restarted the computer, the
Close function in the System Menue within those programs, now workks in the new
Window session.
Dave
toggle quoted messageShow quoted text
----- Original Message -----
Sent: Sunday, November 14, 2021 10:27
PM
Subject: Re: Jaws will not work on some
web pages
Hi Curtis and Tony,
To add to Curtis’s excellent questions, one more that might
save a little trouble if the answer is no: has your wife maximized the page?
To check, press alt-spacebar, release and then arrow up or down through the
options. If maximized isn’t grayed out, press the spacebar on it. If it is
grayed out, then maximization isn’t the source of the problem.
From: main@jfw.groups.io <main@jfw.groups.io>
On Behalf Of Curtis Chong Sent: Sunday, November 14, 2021
4:43 PM To: main@jfw.groups.io Subject: Re: Jaws wil not
work on some web pages
Hello Tony:
I looked at the page whose link you provided, which was https://sunvalleycc.online.church/.
I am running JAWS 2022 with Windows 10 21H1. I have access to the latest
versions of Microsoft Edge and Google Chrome. I also have Mozilla
Firefox.
On the page which appears when you activate the above link,
none of my browsers will see an edit box when the JAWS command “e” is pressed.
However, it is interesting that Forms Mode is automatically turned on. Here
are a couple of questions that might help to address the differences in
behavior between your and your wife’s computer.
1.
Is there supposed to be an edit box or field on the page which comes up when
the above link is activated?
2.
Are you both using the same Web browser? If so, what browser is
it?
3.
Are you both running with the same version of JAWS? What version would that
be, and if your versions are different, can you tell us what version of JAWS
runs on your computer and what version runs on your wife’s
system?
4.
What about operating systems? Are you both running Windows 10 or is each one
of you using a different operating system? If the latter, can you tell us what
operating systems?
What we have here is only some of the information we need
to attempt to address your issue.
With kind regards,
Curtis Chong
-----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tony
Sohl Sent: Sunday, November 14, 2021 2:18 PM To: main@jfw.groups.io Subject: Jaws wil
not work on some web pages
wWe are having an issue with JAWS and form fields on a
website.
We are serving at our church and it's online and using
an online
platform that normally works with Jaws.
For some reason, on my wife's laptop computer,
when she goes to press
the leter E to go to the fiorm field, it keeps telling
her there are no
form fields on thsi page.
However, when I run the same page on my laptop, I can
press ther letter
E to see the form fields and it works
properly.
We are wondering if she has a newer version of windows
than I do.
What is causing this not to work? On other web pages,
she can go to the
edit fields.
Here is the website we are having issues
with.
https://sunvalleycc.online.church/
|
|