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Windows 11 and Office 365 with Jaws issue

Madison Martin #93746 Hi all, I upgraded to Windows 11 yesterday and ever since I've noticed Outlook being really slow, I've had to close it out multiple times and I've even had to shut down my laptop a couple of times to get it to do anything. I have trouble arrowing through messages and when I delete one Jaws just seems to freeze up. I think this is a Jaws issue, when I use Narrator things seem to work fine, but I'd really rather not have to switch to it permently. Just wondering if anyone else has experienced this and if there's anything that can be done about this? Using latest versions of Jaws (2022), Office 365 and Windows 11. Really hope someone can help me!! Thanks Madison
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crayton Benner <craybay3198@...> #93747 Yes. It does sound like a Jaws bug. toggle quoted messageShow quoted text On Nov 2, 2021, at 18:06, Madison Martin <maddymartin@...> wrote: Hi all, I upgraded to Windows 11 yesterday and ever since I've noticed Outlook being really slow, I've had to close it out multiple times and I've even had to shut down my laptop a couple of times to get it to do anything. I have trouble arrowing through messages and when I delete one Jaws just seems to freeze up. I think this is a Jaws issue, when I use Narrator things seem to work fine, but I'd really rather not have to switch to it permently. Just wondering if anyone else has experienced this and if there's anything that can be done about this? Using latest versions of Jaws (2022), Office 365 and Windows 11. Really hope someone can help me!! Thanks Madison
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Vaughan Dodd #93749 Hello Maddison. Not experiencing this. In fact, Windows 11 with v2022 of Jaws and all Office apps up-to-date - most stable and responsive I have ever had. There are some Outlook focusing issues, but it is in general the most responsive Outlook I have used. Vaughan. toggle quoted messageShow quoted text -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin Sent: Wednesday, 3 November 2021 11:06 am To: main@jfw.groups.io Subject: Windows 11 and Office 365 with Jaws issue Hi all, I upgraded to Windows 11 yesterday and ever since I've noticed Outlook being really slow, I've had to close it out multiple times and I've even had to shut down my laptop a couple of times to get it to do anything. I have trouble arrowing through messages and when I delete one Jaws just seems to freeze up. I think this is a Jaws issue, when I use Narrator things seem to work fine, but I'd really rather not have to switch to it permently. Just wondering if anyone else has experienced this and if there's anything that can be done about this? Using latest versions of Jaws (2022), Office 365 and Windows 11. Really hope someone can help me!! Thanks Madison
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Jason White #93754 On 2/11/21 18:29, Vaughan Dodd wrote: Not experiencing this. In fact, Windows 11 with v2022 of Jaws and all Office apps up-to-date - most stable and responsive I have ever had. It's the same for me - no additional issues with JAWS 2022. Microsoft Outlook becomes unresponsive and needs to be restarted sometimes when I'm accessing IMAP folders, but that has been an issue for years. Under Windows 11 and JAWS 2022, it does seem to be more responsive in general (save for that long-standing bug).
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Sieghard Weitzel <sieghard@...> #93758 As somebody else pointed out before, since you probably did an in-place upgrade it may just be the time to make sure you have a backup of your data and wipe the system clean and then do a clean install of Windows 11 from a USB installation drive, then reinstall Jaws and Office via your Microsoft 365 subscription and see if this clears up the issues. toggle quoted messageShow quoted text -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jason White via groups.io Sent: November 2, 2021 4:35 PM To: main@jfw.groups.io Subject: Re: Windows 11 and Office 365 with Jaws issue On 2/11/21 18:29, Vaughan Dodd wrote: Not experiencing this. In fact, Windows 11 with v2022 of Jaws and all Office apps up-to-date - most stable and responsive I have ever had. It's the same for me - no additional issues with JAWS 2022. Microsoft Outlook becomes unresponsive and needs to be restarted sometimes when I'm accessing IMAP folders, but that has been an issue for years. Under Windows 11 and JAWS 2022, it does seem to be more responsive in general (save for that long-standing bug).
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cédric Paulet #93774 Good morning, Sometimes, after a windows upgrade, Jaws must be repaired or reinstalled. toggle quoted messageShow quoted text -----Message d'origine----- De : main@jfw.groups.io <main@jfw.groups.io> De la part de Madison Martin Envoyé : mardi 2 novembre 2021 23:06 À : main@jfw.groups.io Objet : Windows 11 and Office 365 with Jaws issue Hi all, I upgraded to Windows 11 yesterday and ever since I've noticed Outlook being really slow, I've had to close it out multiple times and I've even had to shut down my laptop a couple of times to get it to do anything. I have trouble arrowing through messages and when I delete one Jaws just seems to freeze up. I think this is a Jaws issue, when I use Narrator things seem to work fine, but I'd really rather not have to switch to it permently. Just wondering if anyone else has experienced this and if there's anything that can be done about this? Using latest versions of Jaws (2022), Office 365 and Windows 11. Really hope someone can help me!! Thanks Madison
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Madison Martin #93844 I'm not at all comfortable even attempting to do this, wish there was some other solution that doesn't involve uninstalling and re-installing programs, doing this for Jaws was hard enough using Narrator. toggle quoted messageShow quoted text -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel Sent: November 2, 2021 11:59 PM To: main@jfw.groups.io Subject: Re: Windows 11 and Office 365 with Jaws issue As somebody else pointed out before, since you probably did an in-place upgrade it may just be the time to make sure you have a backup of your data and wipe the system clean and then do a clean install of Windows 11 from a USB installation drive, then reinstall Jaws and Office via your Microsoft 365 subscription and see if this clears up the issues. -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jason White via groups.io Sent: November 2, 2021 4:35 PM To: main@jfw.groups.io Subject: Re: Windows 11 and Office 365 with Jaws issue On 2/11/21 18:29, Vaughan Dodd wrote: Not experiencing this. In fact, Windows 11 with v2022 of Jaws and all Office apps up-to-date - most stable and responsive I have ever had. It's the same for me - no additional issues with JAWS 2022. Microsoft Outlook becomes unresponsive and needs to be restarted sometimes when I'm accessing IMAP folders, but that has been an issue for years. Under Windows 11 and JAWS 2022, it does seem to be more responsive in general (save for that long-standing bug).
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Sieghard Weitzel <sieghard@...> #93861 Hi Madison, I hate to say "I told you so", but keep this experience in mind whenever the next major update to an operating system comes along, it really is better to wait sometimes and not to be among the first group of people to upgrade especially if as you say you are not comfortable with potentially wiping out your entire system and starting from scratch. toggle quoted messageShow quoted text -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin Sent: November 4, 2021 11:49 AM To: main@jfw.groups.io Subject: Re: Windows 11 and Office 365 with Jaws issue I'm not at all comfortable even attempting to do this, wish there was some other solution that doesn't involve uninstalling and re-installing programs, doing this for Jaws was hard enough using Narrator. -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel Sent: November 2, 2021 11:59 PM To: main@jfw.groups.io Subject: Re: Windows 11 and Office 365 with Jaws issue As somebody else pointed out before, since you probably did an in-place upgrade it may just be the time to make sure you have a backup of your data and wipe the system clean and then do a clean install of Windows 11 from a USB installation drive, then reinstall Jaws and Office via your Microsoft 365 subscription and see if this clears up the issues. -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jason White via groups.io Sent: November 2, 2021 4:35 PM To: main@jfw.groups.io Subject: Re: Windows 11 and Office 365 with Jaws issue On 2/11/21 18:29, Vaughan Dodd wrote: Not experiencing this. In fact, Windows 11 with v2022 of Jaws and all Office apps up-to-date - most stable and responsive I have ever had. It's the same for me - no additional issues with JAWS 2022. Microsoft Outlook becomes unresponsive and needs to be restarted sometimes when I'm accessing IMAP folders, but that has been an issue for years. Under Windows 11 and JAWS 2022, it does seem to be more responsive in general (save for that long-standing bug).
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Leo #93875 Exactly, I flatly second your opinion. Best, Leo Bado "Do not take life too seriously. You will never get out of it alive." – Elbert Hubbard toggle quoted messageShow quoted text -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel Sent: Thursday, November 4, 2021 6:00 PM To: main@jfw.groups.io Subject: Re: Windows 11 and Office 365 with Jaws issue Hi Madison, I hate to say "I told you so", but keep this experience in mind whenever the next major update to an operating system comes along, it really is better to wait sometimes and not to be among the first group of people to upgrade especially if as you say you are not comfortable with potentially wiping out your entire system and starting from scratch. -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin Sent: November 4, 2021 11:49 AM To: main@jfw.groups.io Subject: Re: Windows 11 and Office 365 with Jaws issue I'm not at all comfortable even attempting to do this, wish there was some other solution that doesn't involve uninstalling and re-installing programs, doing this for Jaws was hard enough using Narrator. -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel Sent: November 2, 2021 11:59 PM To: main@jfw.groups.io Subject: Re: Windows 11 and Office 365 with Jaws issue As somebody else pointed out before, since you probably did an in-place upgrade it may just be the time to make sure you have a backup of your data and wipe the system clean and then do a clean install of Windows 11 from a USB installation drive, then reinstall Jaws and Office via your Microsoft 365 subscription and see if this clears up the issues. -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jason White via groups.io Sent: November 2, 2021 4:35 PM To: main@jfw.groups.io Subject: Re: Windows 11 and Office 365 with Jaws issue On 2/11/21 18:29, Vaughan Dodd wrote: Not experiencing this. In fact, Windows 11 with v2022 of Jaws and all Office apps up-to-date - most stable and responsive I have ever had. It's the same for me - no additional issues with JAWS 2022. Microsoft Outlook becomes unresponsive and needs to be restarted sometimes when I'm accessing IMAP folders, but that has been an issue for years. Under Windows 11 and JAWS 2022, it does seem to be more responsive in general (save for that long-standing bug).
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