moderated PC Problem
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Michael Munn
Hi all, I'm sending this email out because I experienced a problem on my computer. The problem that I have is that my computer won't turn off everytime when I use the normal way to shut it down. I did everything I could to solve this problem but in the end, it was useless. Everytime when I attempt to shut down the computer, it says shutting down on the screen but the fan and the LED light next to the power button still remain on. When I first experienced this problem I thought that I packed my laptop with the switch facing down the backpack. After I realized this, I immediately corrected how I packed my laptop and the problem still existed. The laptop will get very hot from the fan and the fan will remain running until the computer battery drains out. Have you all experienced this problem before? If so, how did you fix it? I'm using an HP ENVY x360 Convertible 15m-ds0xxxs laptop with Windows10 21H1
(OS Build 19043.1237 and Jaws 2021 latest update. Please let me know if there is a way to solve this or not. Thanks Best regards Michael H. munn Member: Georgia Association of Blind Students National Federation of the Blind of Georgia Member: National association of Blind Students National Federation of the Blind Student of: Hadley Institute of the Blind
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Glenn / Lenny
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I would suggest either a driver issue, or
malware.
Glenn
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Bill White
Hi, Michael. In Control>Power Options>Choose What The Power Buttons Do>Change Settings That Are Currently Unavailable, do you have Fast Startup turned off? Sometimes this can interfere with all components shutting down.
Bill White
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael Munn
Hi all, I'm sending this email out because I experienced a problem on my computer. The problem that I have is that my computer won't turn off everytime when I use the normal way to shut it down. I did everything I could to solve this problem but in the end, it was useless. Everytime when I attempt to shut down the computer, it says shutting down on the screen but the fan and the LED light next to the power button still remain on. When I first experienced this problem I thought that I packed my laptop with the switch facing down the backpack. After I realized this, I immediately corrected how I packed my laptop and the problem still existed. The laptop will get very hot from the fan and the fan will remain running until the computer battery drains out. Have you all experienced this problem before? If so, how did you fix it? I'm using an HP ENVY x360 Convertible 15m-ds0xxxs laptop with Windows10 21H1 (OS Build 19043.1237 and Jaws 2021 latest update. Please let me know if there is a way to solve this or not. Thanks Best regards Michael H. munn
Error! Filename not specified. Member: Georgia Association of Blind Students National Federation of the Blind of Georgia
Member: National association of Blind Students National Federation of the Blind Student of: Hadley Institute of the Blind
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John Covici
Can you shut off your computer by holding down the power button for
several seconds? Also, can you check your power settings to see if something has changed? On Sun, 17 Oct 2021 00:56:10 -0400, Glenn / Lenny wrote: -- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici wb2una covici@ccs.covici.com
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Bill White
In my last message, I was unclear. They recommend that Fast Startup be turned off. When it is on, this can interfere with all components shutting down.
Bill White
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael Munn
Hi all, I'm sending this email out because I experienced a problem on my computer. The problem that I have is that my computer won't turn off everytime when I use the normal way to shut it down. I did everything I could to solve this problem but in the end, it was useless. Everytime when I attempt to shut down the computer, it says shutting down on the screen but the fan and the LED light next to the power button still remain on. When I first experienced this problem I thought that I packed my laptop with the switch facing down the backpack. After I realized this, I immediately corrected how I packed my laptop and the problem still existed. The laptop will get very hot from the fan and the fan will remain running until the computer battery drains out. Have you all experienced this problem before? If so, how did you fix it? I'm using an HP ENVY x360 Convertible 15m-ds0xxxs laptop with Windows10 21H1 (OS Build 19043.1237 and Jaws 2021 latest update. Please let me know if there is a way to solve this or not. Thanks Best regards Michael H. munn
Error! Filename not specified. Member: Georgia Association of Blind Students National Federation of the Blind of Georgia
Member: National association of Blind Students National Federation of the Blind Student of: Hadley Institute of the Blind
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Michael Munn
Everything is normal with in my Power settings and Fast Startup is turned off last time I checked. Member: Georgia Association of Blind Students National Federation of the Blind of Georgia Member: National association of Blind Students National Federation of the Blind Student of: Hadley Institute of the Blind
On Sun, Oct 17, 2021 at 12:53 AM michael H. Munn <michaelrbms@...> wrote:
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Hareth
Hi,
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If your computer contains it, this might work, Go to Device Manager. Find System Devices then Intel Management Engine Interface. open its properties. then on Power Management tab. Uncheck "Allow computer to turn off this device to save power. then tab to Ok and press it. Also if you have an external device plugged in E.G USB stuff or mouse ETC, unplugg them before shutting down. TC
On 10/17/21, Michael Munn <michaelrbms@gmail.com> wrote:
Everything is normal with in my Power settings and Fast Startup is turned
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Michael Munn
Thanks a lot and greatly appreciate it. Unfortunately my computer use AMD as it's processor.
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Member: Georgia Association of Blind Students, National Federation of Georgia http://nfbga.org Member National Association of Blind Students, National Federation of the Blind http://nfb.org Student of: Hadley Institute for the Blind http://hadley.edu
On Oct 17, 2021, at 01:27, Hareth <hareth4m@gmail.com> wrote:
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Glenn / Lenny
Driver issues are often a problem with difficulty shutting down.
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The fan spinning up makes me consider malware. Have you done a thorough scan for malware, and have you installed anything recently?
----- Original Message -----
From: "Michael Munn " <michaelrbms@gmail.com> To: <main@jfw.groups.io> Sent: Sunday, October 17, 2021 12:53 AM Subject: Re: PC Problem Thanks a lot and greatly appreciate it. Unfortunately my computer use AMD as it's processor. Member: Georgia Association of Blind Students, National Federation of Georgia http://nfbga.org Member National Association of Blind Students, National Federation of the Blind http://nfb.org Student of: Hadley Institute for the Blind http://hadley.edu On Oct 17, 2021, at 01:27, Hareth <hareth4m@gmail.com> wrote:
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Hareth
In this case try the last known fixes that I know.
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1st, re install or repair the Adrenalin Software that specific to AMD cpu's computers. https://www.amd.com/en/support/kb/faq/rsx-install If it didn't work, look in device manager for any Intel devices E.G wireless card ETC If there are any, download the latest driver for them, and before the upgrade uninstall the old ones. then install the newer. And Try to uncheck the "let PC turn off this device to save power" feature in devices one by one to see if one of them is the culprit. TC
On 10/17/21, Michael Munn <michaelrbms@gmail.com> wrote:
Thanks a lot and greatly appreciate it. Unfortunately my computer use AMD as
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Michael Munn
I don't have any advanced malware scanning software and I usually use Windows defender to scan my computer for viruses.
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Member: Georgia Association of Blind Students, National Federation of Georgia http://nfbga.org Member National Association of Blind Students, National Federation of the Blind http://nfb.org Student of: Hadley Institute for the Blind http://hadley.edu
On Oct 17, 2021, at 01:56, Glenn / Lenny <glenn@ervin.email> wrote:
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Glenn / Lenny
Have you updated it recently, and ran a full scan?
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Sometimes malware will turn it off and you may not be aware that it is turned off. Microsoft has some off-line scanners for download as well. Glenn
----- Original Message -----
From: "Michael Munn " <michaelrbms@gmail.com> To: <main@jfw.groups.io> Sent: Sunday, October 17, 2021 1:20 PM Subject: Re: PC Problem I don't have any advanced malware scanning software and I usually use Windows defender to scan my computer for viruses. Member: Georgia Association of Blind Students, National Federation of Georgia http://nfbga.org Member National Association of Blind Students, National Federation of the Blind http://nfb.org Student of: Hadley Institute for the Blind http://hadley.edu On Oct 17, 2021, at 01:56, Glenn / Lenny <glenn@ervin.email> wrote:
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JM Casey
Hey Michael…
This may not be a permanent solution for you, but I wonder if it’ll work. I personally like these kidns o commands and their decisive nature and quick results, but you may prefer to shutdown throught eh gui. Try this. Make sure everything you need is saved before this because you will get no warning. Open the run dialogue box with windows key + r Type in the following, without quotes: “shutdown /s /f /t 0” Your machine should shut down almost instantly. If it doesn’t, yaeh, something is definitely amiss.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Michael Munn
Sent: October 17, 2021 12:53 AM To: Tech4theblind@groups.io; main@jfw.groups.io Subject: PC Problem
Hi all, I'm sending this email out because I experienced a problem on my computer. The problem that I have is that my computer won't turn off everytime when I use the normal way to shut it down. I did everything I could to solve this problem but in the end, it was useless. Everytime when I attempt to shut down the computer, it says shutting down on the screen but the fan and the LED light next to the power button still remain on. When I first experienced this problem I thought that I packed my laptop with the switch facing down the backpack. After I realized this, I immediately corrected how I packed my laptop and the problem still existed. The laptop will get very hot from the fan and the fan will remain running until the computer battery drains out. Have you all experienced this problem before? If so, how did you fix it? I'm using an HP ENVY x360 Convertible 15m-ds0xxxs laptop with Windows10 21H1 (OS Build 19043.1237 and Jaws 2021 latest update. Please let me know if there is a way to solve this or not. Thanks Best regards Michael H. munn
Member: Georgia Association of Blind Students National Federation of the Blind of Georgia Member: National association of Blind Students National Federation of the Blind
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Michael Munn
hi Jm, I tried the method that you recommended, and it doesn't work. I was able to turn off the screen and the keyboard but I am not able to turn off the fan and the LED light. Thank you for the suggestion and I really appreciate it. Best regards Michael H. munn Member: Georgia Association of Blind Students National Federation of the Blind of Georgia Member: National association of Blind Students National Federation of the Blind Student of: Hadley Institute of the Blind
On Sun, Oct 17, 2021 at 4:54 PM JM Casey <jmcasey@...> wrote:
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Sieghard Weitzel <sieghard@...>
The first thing which comes to mind is not malware or anything like that but some application which prevents the computer from shutting down. If you use Jaws it may or may not say something, but the first thing I would do is get a sighted person to look at the computer screen when you are shutting it down and see if there are any messages, you could also use Aira or Be My Eyes if you have a smartphone and one or both of these apps. It maybe as simple as finding which application prevents the computer from shutting down and making sure said application is closed. Another thing you can do is check your Task Manager before you want to shut down the system and see if any applications are running or if all are background tasks.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of
JM Casey
Sent: October 17, 2021 1:54 PM To: main@jfw.groups.io Subject: Re: PC Problem
Hey Michael…
This may not be a permanent solution for you, but I wonder if it’ll work. I personally like these kidns o commands and their decisive nature and quick results, but you may prefer to shutdown throught eh gui. Try this. Make sure everything you need is saved before this because you will get no warning. Open the run dialogue box with windows key + r Type in the following, without quotes: “shutdown /s /f /t 0” Your machine should shut down almost instantly. If it doesn’t, yaeh, something is definitely amiss.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of
Michael Munn
Hi all, I'm sending this email out because I experienced a problem on my computer. The problem that I have is that my computer won't turn off everytime when I use the normal way to shut it down. I did everything I could to solve this problem but in the end, it was useless. Everytime when I attempt to shut down the computer, it says shutting down on the screen but the fan and the LED light next to the power button still remain on. When I first experienced this problem I thought that I packed my laptop with the switch facing down the backpack. After I realized this, I immediately corrected how I packed my laptop and the problem still existed. The laptop will get very hot from the fan and the fan will remain running until the computer battery drains out. Have you all experienced this problem before? If so, how did you fix it? I'm using an HP ENVY x360 Convertible 15m-ds0xxxs laptop with Windows10 21H1 (OS Build 19043.1237 and Jaws 2021 latest update. Please let me know if there is a way to solve this or not. Thanks Best regards Michael H. munn
Member: Georgia Association of Blind Students National Federation of the Blind of Georgia Member: National association of Blind Students National Federation of the Blind
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Michael Munn
hello sieghard, I checked my task manager on my laptop and it is blank. I do not have anything loaded but Jaws. i will call Be my Eyes and ask them to take a look on my screen to see if there is any message displaied during the shut down process. Thanks for the suggestion. Best regards Michael H. Munn Member: Georgia Association of Blind Students National Federation of the Blind of Georgia Member: National association of Blind Students National Federation of the Blind Student of: Hadley Institute of the Blind
On Sun, Oct 17, 2021 at 7:14 PM Sieghard Weitzel <sieghard@...> wrote:
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Mario
JM, what does the /f switch do?
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-------- Original Message --------
From: JM Casey [mailto:jmcasey@teksavvy.com] Subject: PC Problem Date: Sunday, October 17, 2021, 4:54 PM To: <main@jfw.groups.io> Hey Michael… This may not be a permanent solution for you, but I wonder if it’ll work. I personally like these kidns o commands and their decisive nature and quick results, but you may prefer to shutdown throught eh gui. Try this. Make sure everything you need is saved before this because you will get no warning. Open the run dialogue box with windows key + r Type in the following, without quotes: “shutdown /s /f /t 0” Your machine should shut down almost instantly. If it doesn’t, yaeh, something is definitely amiss. *From:*main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of *Michael Munn *Sent:* October 17, 2021 12:53 AM *To:* Tech4theblind@groups.io; main@jfw.groups.io *Subject:* PC Problem Hi all, I'm sending this email out because I experienced a problem on my computer. The problem that I have is that my computer won't turn off everytime when I use the normal way to shut it down. I did everything I could to solve this problem but in the end, it was useless. Everytime when I attempt to shut down the computer, it says shutting down on the screen but the fan and the LED light next to the power button still remain on. When I first experienced this problem I thought that I packed my laptop with the switch facing down the backpack. After I realized this, I immediately corrected how I packed my laptop and the problem still existed. The laptop will get very hot from the fan and the fan will remain running until the computer battery drains out. Have you all experienced this problem before? If so, how did you fix it? I'm using an HP ENVY x360 Convertible 15m-ds0xxxs laptop with Windows10 21H1 (OS Build 19043.1237 and Jaws 2021 latest update. Please let me know if there is a way to solve this or not. Thanks Best regards Michael H. munn <http://www.freedomscientific.com/Certification> Member: Georgia Association of Blind Students National Federation of the Blind of Georgia <http://www.freedomscientific.com/Certification> _www.nfbga.org_ <http://www.freedomscientific.com/Certification> <http://www.freedomscientific.com/Certification> Member: National association of Blind Students National Federation of the Blind <http://www.freedomscientific.com/Certification> _www.nfb.org_ <http://www.freedomscientific.com/Certification> Student of: Hadley Institute of the Blind <http://www.freedomscientific.com/Certification> _www.hadley.edu_ <http://www.freedomscientific.com/Certification> <http://www.freedomscientific.com/Certification>
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Glenn / Lenny
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Also, seeing AI can read most screens like
this.
The only thing you cannot tell with seeing AI is
what is currently selected.
Glenn
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Bill White
Hi, Mario. The /f switch forces the PC to shut down, even if apps or programs are running.
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Bill White billwhite92701@att.net
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mario Sent: Sunday, October 17, 2021 5:09 PM To: main@jfw.groups.io Subject: Re: PC Problem JM, what does the /f switch do? -------- Original Message -------- From: JM Casey [mailto:jmcasey@teksavvy.com] Subject: PC Problem Date: Sunday, October 17, 2021, 4:54 PM To: <main@jfw.groups.io> Hey Michael… This may not be a permanent solution for you, but I wonder if it’ll work. I personally like these kidns o commands and their decisive nature and quick results, but you may prefer to shutdown throught eh gui. Try this. Make sure everything you need is saved before this because you will get no warning. Open the run dialogue box with windows key + r Type in the following, without quotes: “shutdown /s /f /t 0” Your machine should shut down almost instantly. If it doesn’t, yaeh, something is definitely amiss. *From:*main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of *Michael Munn *Sent:* October 17, 2021 12:53 AM *To:* Tech4theblind@groups.io; main@jfw.groups.io *Subject:* PC Problem Hi all, I'm sending this email out because I experienced a problem on my computer. The problem that I have is that my computer won't turn off everytime when I use the normal way to shut it down. I did everything I could to solve this problem but in the end, it was useless. Everytime when I attempt to shut down the computer, it says shutting down on the screen but the fan and the LED light next to the power button still remain on. When I first experienced this problem I thought that I packed my laptop with the switch facing down the backpack. After I realized this, I immediately corrected how I packed my laptop and the problem still existed. The laptop will get very hot from the fan and the fan will remain running until the computer battery drains out. Have you all experienced this problem before? If so, how did you fix it? I'm using an HP ENVY x360 Convertible 15m-ds0xxxs laptop with Windows10 21H1 (OS Build 19043.1237 and Jaws 2021 latest update. Please let me know if there is a way to solve this or not. Thanks Best regards Michael H. munn <http://www.freedomscientific.com/Certification> Member: Georgia Association of Blind Students National Federation of the Blind of Georgia <http://www.freedomscientific.com/Certification> _www.nfbga.org_ <http://www.freedomscientific.com/Certification> <http://www.freedomscientific.com/Certification> Member: National association of Blind Students National Federation of the Blind <http://www.freedomscientific.com/Certification> _www.nfb.org_ <http://www.freedomscientific.com/Certification> Student of: Hadley Institute of the Blind <http://www.freedomscientific.com/Certification> _www.hadley.edu_ <http://www.freedomscientific.com/Certification> <http://www.freedomscientific.com/Certification>
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