moderated Help with Dropbox please


Zel Iscel
 

Hi there,

 

Apparently my Dropbox account has been disabled.

 

Yet I’ve got an email that is associated with my disabled account saying that my subscription will be renewed on the 23rd Jan.

I want to cancel my subscription but can’t access my account because it’s disabled.

 

Btw: I don’t know why my account has been disabled. Numerous attempts at contacting Dropbox have failed – they have not bothered to reply.

 

Does anyone have any idea how this issue can be resolved. I certainly don’t want to pay for another year of Dropbox.

 

Thanking you in advance.

Zel

 

image001.jpg

 

Zel Iscel

Disability Specialist

Inclusive World

Mobile: 0413813885

Email: zel@...

 


Mike B.
 

If you go to the Dropbox website can you log into your account?  If so you could probably stop your account from being renewed or, contact your credit card company and tell them not to accept the charges and explain what's happening.

Stay safe and take care.  Mike.

----- Original Message -----
From: Zel Iscel
Sent: Thursday, January 21, 2021 8:48 AM
Subject: Help with Dropbox please

Hi there,

 

Apparently my Dropbox account has been disabled.

 

Yet I’ve got an email that is associated with my disabled account saying that my subscription will be renewed on the 23rd Jan.

I want to cancel my subscription but can’t access my account because it’s disabled.

 

Btw: I don’t know why my account has been disabled. Numerous attempts at contacting Dropbox have failed – they have not bothered to reply.

 

Does anyone have any idea how this issue can be resolved. I certainly don’t want to pay for another year of Dropbox.

 

Thanking you in advance.

Zel

 

image001.jpg

 

Zel Iscel

Disability Specialist

Inclusive World

Mobile: 0413813885

Email: zel@...

 


Zel Iscel
 

Hi Mike,

 

I can’t log in to my account. I keep getting a message saying my account is disabled.

 

I’ve set up to pay through Paypal so now I’m trying to find out if I can block a payment or subscription in Paypal

 

image001.jpg

 

Zel Iscel

Disability Specialist

Inclusive World

Mobile: 0413813885

Email: zel@...

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B
Sent: Friday, 22 January 2021 1:16 AM
To: main@jfw.groups.io
Subject: Re: Help with Dropbox please

 

If you go to the Dropbox website can you log into your account?  If so you could probably stop your account from being renewed or, contact your credit card company and tell them not to accept the charges and explain what's happening.


Stay safe and take care.  Mike.

----- Original Message -----

From: Zel Iscel

Sent: Thursday, January 21, 2021 8:48 AM

Subject: Help with Dropbox please

 

Hi there,

 

Apparently my Dropbox account has been disabled.

 

Yet I’ve got an email that is associated with my disabled account saying that my subscription will be renewed on the 23rd Jan.

I want to cancel my subscription but can’t access my account because it’s disabled.

 

Btw: I don’t know why my account has been disabled. Numerous attempts at contacting Dropbox have failed – they have not bothered to reply.

 

Does anyone have any idea how this issue can be resolved. I certainly don’t want to pay for another year of Dropbox.

 

Thanking you in advance.

Zel

 

image001.jpg

 

Zel Iscel

Disability Specialist

Inclusive World

Mobile: 0413813885

Email: zel@...

 


Zel Iscel
 

All sorted! I cancelled my subscription through Paypal. Whew!

 

 

image001.jpg

 

Zel Iscel

Disability Specialist

Inclusive World

Mobile: 0413813885

Email: zel@...

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Zel Iscel
Sent: Friday, 22 January 2021 1:35 AM
To: main@jfw.groups.io
Subject: Re: Help with Dropbox please

 

Hi Mike,

 

I can’t log in to my account. I keep getting a message saying my account is disabled.

 

I’ve set up to pay through Paypal so now I’m trying to find out if I can block a payment or subscription in Paypal

 

image001.jpg

 

Zel Iscel

Disability Specialist

Inclusive World

Mobile: 0413813885

Email: zel@...

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B
Sent: Friday, 22 January 2021 1:16 AM
To: main@jfw.groups.io
Subject: Re: Help with Dropbox please

 

If you go to the Dropbox website can you log into your account?  If so you could probably stop your account from being renewed or, contact your credit card company and tell them not to accept the charges and explain what's happening.


Stay safe and take care.  Mike.

----- Original Message -----

From: Zel Iscel

Sent: Thursday, January 21, 2021 8:48 AM

Subject: Help with Dropbox please

 

Hi there,

 

Apparently my Dropbox account has been disabled.

 

Yet I’ve got an email that is associated with my disabled account saying that my subscription will be renewed on the 23rd Jan.

I want to cancel my subscription but can’t access my account because it’s disabled.

 

Btw: I don’t know why my account has been disabled. Numerous attempts at contacting Dropbox have failed – they have not bothered to reply.

 

Does anyone have any idea how this issue can be resolved. I certainly don’t want to pay for another year of Dropbox.

 

Thanking you in advance.

Zel

 

image001.jpg

 

Zel Iscel

Disability Specialist

Inclusive World

Mobile: 0413813885

Email: zel@...

 


Mike B.
 

Good deal, glad you got it all sorted out.

Stay safe and take care.  Mike.

----- Original Message -----
From: Zel Iscel
Sent: Thursday, January 21, 2021 10:17 AM
Subject: Re: Help with Dropbox please

All sorted! I cancelled my subscription through Paypal. Whew!

 

 

image001.jpg

 

Zel Iscel

Disability Specialist

Inclusive World

Mobile: 0413813885

Email: zel@...

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Zel Iscel
Sent: Friday, 22 January 2021 1:35 AM
To: main@jfw.groups.io
Subject: Re: Help with Dropbox please

 

Hi Mike,

 

I can’t log in to my account. I keep getting a message saying my account is disabled.

 

I’ve set up to pay through Paypal so now I’m trying to find out if I can block a payment or subscription in Paypal

 

image001.jpg

 

Zel Iscel

Disability Specialist

Inclusive World

Mobile: 0413813885

Email: zel@...

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B
Sent: Friday, 22 January 2021 1:16 AM
To: main@jfw.groups.io
Subject: Re: Help with Dropbox please

 

If you go to the Dropbox website can you log into your account?  If so you could probably stop your account from being renewed or, contact your credit card company and tell them not to accept the charges and explain what's happening.


Stay safe and take care.  Mike.

----- Original Message -----

From: Zel Iscel

Sent: Thursday, January 21, 2021 8:48 AM

Subject: Help with Dropbox please

 

Hi there,

 

Apparently my Dropbox account has been disabled.

 

Yet I’ve got an email that is associated with my disabled account saying that my subscription will be renewed on the 23rd Jan.

I want to cancel my subscription but can’t access my account because it’s disabled.

 

Btw: I don’t know why my account has been disabled. Numerous attempts at contacting Dropbox have failed – they have not bothered to reply.

 

Does anyone have any idea how this issue can be resolved. I certainly don’t want to pay for another year of Dropbox.

 

Thanking you in advance.

Zel

 

image001.jpg

 

Zel Iscel

Disability Specialist

Inclusive World

Mobile: 0413813885

Email: zel@...