Topics

moderated Jaws 2018 and not working with headphones


Cory McMahon
 

Good afternoon, all:

 

Last night, all of a sudden, JAWS 2018 stopped talking when I have my headphones on; I switched out the headphones; however, that did not resolve the issue. It’s also worth nnoting that there’s still audio coming out of the headphones because, when I go to turn-up/down the volume, I can hear the “ping” sound whenever I slide the volume up or down.

 

I hope this description of the issue makes sense, and I thank-you in advance for any assistance one can offer.

 

Sincerely,

 

Cory McMahon


Armando Vias
 

Did you tried restarting your computer? What windows operating system are you using?

Armando L. Vias
Owner | The Blind Advocate Network
Getting Advocacy Results For The Blind And Low-visioned

View my LinkedIn Profile: linkedin.com/in/armando-vias

Website: https://theblindadvocate.net
Email: avias@...
Phone: (404) 480-3436
Facebook: The Blind Advocate Network
Twitter: @theblndadvn

On May 9, 2020, at 8:36 PM, Cory McMahon <cory.j.mcmahon@...> wrote:



Good afternoon, all:

 

Last night, all of a sudden, JAWS 2018 stopped talking when I have my headphones on; I switched out the headphones; however, that did not resolve the issue. It’s also worth nnoting that there’s still audio coming out of the headphones because, when I go to turn-up/down the volume, I can hear the “ping” sound whenever I slide the volume up or down.

 

I hope this description of the issue makes sense, and I thank-you in advance for any assistance one can offer.

 

Sincerely,

 

Cory McMahon


Cory McMahon
 

I’m using windows 10.

Sincerely,

Cory McMahon



On May 9, 2020, at 7:41 PM, Armando Vias <avias@...> wrote:

Did you tried restarting your computer? What windows operating system are you using?

Armando L. Vias
Owner | The Blind Advocate Network
Getting Advocacy Results For The Blind And Low-visioned

View my LinkedIn Profile: linkedin.com/in/armando-vias

Email: avias@...
Phone: (404) 480-3436
Facebook: The Blind Advocate Network
Twitter: @theblndadvn

On May 9, 2020, at 8:36 PM, Cory McMahon <cory.j.mcmahon@...> wrote:



Good afternoon, all:

 

Last night, all of a sudden, JAWS 2018 stopped talking when I have my headphones on; I switched out the headphones; however, that did not resolve the issue. It’s also worth nnoting that there’s still audio coming out of the headphones because, when I go to turn-up/down the volume, I can hear the “ping” sound whenever I slide the volume up or down.

 

I hope this description of the issue makes sense, and I thank-you in advance for any assistance one can offer.

 

Sincerely,

 

Cory McMahon


Steve Matzura
 

I've had odd things happen as a result of Windows updates regarding JAWS and the headphone output on one of my computers. Among things that have already been mentioned, check what sound card JAWS thinks it's using. On my system I have to set it to use something called "Speakers (external)". When I plug 'phones in, they work. There's also a speaker inside the computer. If I select that one--"speakers (internal)"--and plug 'phones in, nothing happens. It depends not just on what JAWS is set to use, but also what Windows thinks is its default audio device. That can be found in Settings (Windows Key + I), type "sound" and press down-arrow until you hear "Sound settings," then tab through the dialog to discover how your system is set.

On 5/9/2020 9:11 PM, Cory McMahon wrote:
I’m using windows 10.

Sincerely,

Cory McMahon


Cory McMahon
 

Thanks so much. I'll check it out.

Sincerely,

Cory McMahon

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Steve Matzura
Sent: Sunday, May 10, 2020 10:55 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2018 and not working with headphones

I've had odd things happen as a result of Windows updates regarding JAWS and the headphone output on one of my computers. Among things that have already been mentioned, check what sound card JAWS thinks it's using. On my system I have to set it to use something called "Speakers (external)". When I plug 'phones in, they work. There's also a speaker inside the computer. If I select that one--"speakers (internal)"--and plug 'phones in, nothing happens. It depends not just on what JAWS is set to use, but also what Windows thinks is its default audio device.
That can be found in Settings (Windows Key + I), type "sound" and press down-arrow until you hear "Sound settings," then tab through the dialog to discover how your system is set.


On 5/9/2020 9:11 PM, Cory McMahon wrote:
I’m using windows 10.

Sincerely,

Cory McMahon


Cory McMahon
 

I've isolated this issue to one having to do with JAWS as I'm currently able to hear other audio out of my headphones. When I select the "headphones" in the JAWS "sound card" menu, I'm not able to hear JAWS audio.

Sincerely,

Cory McMahon

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Steve Matzura
Sent: Sunday, May 10, 2020 10:55 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2018 and not working with headphones

I've had odd things happen as a result of Windows updates regarding JAWS and the headphone output on one of my computers. Among things that have already been mentioned, check what sound card JAWS thinks it's using. On my system I have to set it to use something called "Speakers (external)". When I plug 'phones in, they work. There's also a speaker inside the computer. If I select that one--"speakers (internal)"--and plug 'phones in, nothing happens. It depends not just on what JAWS is set to use, but also what Windows thinks is its default audio device.
That can be found in Settings (Windows Key + I), type "sound" and press down-arrow until you hear "Sound settings," then tab through the dialog to discover how your system is set.


On 5/9/2020 9:11 PM, Cory McMahon wrote:
I’m using windows 10.

Sincerely,

Cory McMahon


Milton Ota
 

Hello Corey,

I don't think you ever mentioned whether its an HP, Dell, Lenovo or other brand with information on the type/kind of soundcard your computer has. Maybe if you give us a little more information you might get more responses.

Milton

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cory McMahon
Sent: Monday, May 11, 2020 1:47 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2018 and not working with headphones

I've isolated this issue to one having to do with JAWS as I'm currently able to hear other audio out of my headphones. When I select the "headphones" in the JAWS "sound card" menu, I'm not able to hear JAWS audio.

Sincerely,

Cory McMahon

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Steve Matzura
Sent: Sunday, May 10, 2020 10:55 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2018 and not working with headphones

I've had odd things happen as a result of Windows updates regarding JAWS and the headphone output on one of my computers. Among things that have already been mentioned, check what sound card JAWS thinks it's using. On my system I have to set it to use something called "Speakers (external)". When I plug 'phones in, they work. There's also a speaker inside the computer. If I select that one--"speakers (internal)"--and plug 'phones in, nothing happens. It depends not just on what JAWS is set to use, but also what Windows thinks is its default audio device.
That can be found in Settings (Windows Key + I), type "sound" and press down-arrow until you hear "Sound settings," then tab through the dialog to discover how your system is set.


On 5/9/2020 9:11 PM, Cory McMahon wrote:
I’m using windows 10.

Sincerely,

Cory McMahon


Stephen Bennett
 

Hello

This suggestion might need sighted assistance or someone to Tandem into your system.
With the phones plugged in and Jaws running, have a look at all the Jaws entries in the Windows volume mixer. Make sure they're all turned up above fifty percent.

Good luck

SB

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Cory McMahon
Sent: Tuesday, May 12, 2020 6:47 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2018 and not working with headphones

I've isolated this issue to one having to do with JAWS as I'm currently able to hear other audio out of my headphones. When I select the "headphones" in the JAWS "sound card" menu, I'm not able to hear JAWS audio.

Sincerely,

Cory McMahon

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Steve Matzura
Sent: Sunday, May 10, 2020 10:55 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2018 and not working with headphones

I've had odd things happen as a result of Windows updates regarding JAWS and the headphone output on one of my computers. Among things that have already been mentioned, check what sound card JAWS thinks it's using. On my system I have to set it to use something called "Speakers (external)". When I plug 'phones in, they work. There's also a speaker inside the computer. If I select that one--"speakers (internal)"--and plug 'phones in, nothing happens. It depends not just on what JAWS is set to use, but also what Windows thinks is its default audio device.
That can be found in Settings (Windows Key + I), type "sound" and press down-arrow until you hear "Sound settings," then tab through the dialog to discover how your system is set.


On 5/9/2020 9:11 PM, Cory McMahon wrote:
I’m using windows 10.

Sincerely,

Cory McMahon


Cory McMahon
 

I feel so stupid: My JAWS volume was muted.

Sincerely,

Cory McMahon

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Milton Ota
Sent: Monday, May 11, 2020 3:31 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2018 and not working with headphones

Hello Corey,

I don't think you ever mentioned whether its an HP, Dell, Lenovo or other brand with information on the type/kind of soundcard your computer has. Maybe if you give us a little more information you might get more responses.

Milton


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cory McMahon
Sent: Monday, May 11, 2020 1:47 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2018 and not working with headphones

I've isolated this issue to one having to do with JAWS as I'm currently able to hear other audio out of my headphones. When I select the "headphones" in the JAWS "sound card" menu, I'm not able to hear JAWS audio.

Sincerely,

Cory McMahon

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Steve Matzura
Sent: Sunday, May 10, 2020 10:55 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2018 and not working with headphones

I've had odd things happen as a result of Windows updates regarding JAWS and the headphone output on one of my computers. Among things that have already been mentioned, check what sound card JAWS thinks it's using. On my system I have to set it to use something called "Speakers (external)". When I plug 'phones in, they work. There's also a speaker inside the computer. If I select that one--"speakers (internal)"--and plug 'phones in, nothing happens. It depends not just on what JAWS is set to use, but also what Windows thinks is its default audio device.
That can be found in Settings (Windows Key + I), type "sound" and press down-arrow until you hear "Sound settings," then tab through the dialog to discover how your system is set.


On 5/9/2020 9:11 PM, Cory McMahon wrote:
I’m using windows 10.

Sincerely,

Cory McMahon


Milton Ota
 

Hi Corey,

Glad to hear that you solved your problem.

Take care.

Milton

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cory McMahon
Sent: Monday, May 11, 2020 5:55 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2018 and not working with headphones

I feel so stupid: My JAWS volume was muted.

Sincerely,

Cory McMahon

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Milton Ota
Sent: Monday, May 11, 2020 3:31 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2018 and not working with headphones

Hello Corey,

I don't think you ever mentioned whether its an HP, Dell, Lenovo or other brand with information on the type/kind of soundcard your computer has. Maybe if you give us a little more information you might get more responses.

Milton


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cory McMahon
Sent: Monday, May 11, 2020 1:47 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2018 and not working with headphones

I've isolated this issue to one having to do with JAWS as I'm currently able to hear other audio out of my headphones. When I select the "headphones" in the JAWS "sound card" menu, I'm not able to hear JAWS audio.

Sincerely,

Cory McMahon

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Steve Matzura
Sent: Sunday, May 10, 2020 10:55 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2018 and not working with headphones

I've had odd things happen as a result of Windows updates regarding JAWS and the headphone output on one of my computers. Among things that have already been mentioned, check what sound card JAWS thinks it's using. On my system I have to set it to use something called "Speakers (external)". When I plug 'phones in, they work. There's also a speaker inside the computer. If I select that one--"speakers (internal)"--and plug 'phones in, nothing happens. It depends not just on what JAWS is set to use, but also what Windows thinks is its default audio device.
That can be found in Settings (Windows Key + I), type "sound" and press down-arrow until you hear "Sound settings," then tab through the dialog to discover how your system is set.


On 5/9/2020 9:11 PM, Cory McMahon wrote:
I’m using windows 10.

Sincerely,

Cory McMahon


David Pearson
 

Hi SB, et al:

Having trouble with receiving audio via a Logitech USB headset. I only want to use this headset for one specific program(keeping Jaws on externalspeakers for everything else(e-mails, google searches, etc

Where do I find this sound volume control? Believe that headset contains its own sound card.

Sincerely,

David S. Pearson -----Original Message-----
From: Stephen Bennett
Sent: Monday, May 11, 2020 5:53 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2018 and not working with headphones

Hello

This suggestion might need sighted assistance or someone to Tandem into your system.
With the phones plugged in and Jaws running, have a look at all the Jaws entries in the Windows volume mixer. Make sure they're all turned up above fifty percent.

Good luck

SB

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Cory McMahon
Sent: Tuesday, May 12, 2020 6:47 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2018 and not working with headphones

I've isolated this issue to one having to do with JAWS as I'm currently able to hear other audio out of my headphones. When I select the "headphones" in the JAWS "sound card" menu, I'm not able to hear JAWS audio.

Sincerely,

Cory McMahon

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Steve Matzura
Sent: Sunday, May 10, 2020 10:55 AM
To: main@jfw.groups.io
Subject: Re: Jaws 2018 and not working with headphones

I've had odd things happen as a result of Windows updates regarding JAWS and the headphone output on one of my computers. Among things that have already been mentioned, check what sound card JAWS thinks it's using. On my system I have to set it to use something called "Speakers (external)". When I plug 'phones in, they work. There's also a speaker inside the computer. If I select that one--"speakers (internal)"--and plug 'phones in, nothing happens. It depends not just on what JAWS is set to use, but also what Windows thinks is its default audio device.
That can be found in Settings (Windows Key + I), type "sound" and press down-arrow until you hear "Sound settings," then tab through the dialog to discover how your system is set.


On 5/9/2020 9:11 PM, Cory McMahon wrote:
I’m using windows 10.

Sincerely,

Cory McMahon


ratshtron
 

hmmm, I am using a 10 dollar usb sound adapter with a set of wireless headphones and windows 10 and have no trouble at all.


Legend has it that on Saturday 5/9/2020 06:11 PM, Cory McMahon said:
----------------------------------------
I’m using windows 10.

Sincerely,

Cory McMahon



On May 9, 2020, at 7:41 PM, Armando Vias <<mailto:avias@theblindadvocate.net>avias@theblindadvocate.net> wrote:

Did you tried restarting your computer? What windows operating system are you using?

Armando L. Vias
Owner | The Blind Advocate Network
Getting Advocacy Results For The Blind And Low-visioned

View my LinkedIn Profile: <http://linkedin.com/in/armando-vias>;linkedin.com/in/armando-vias

Donate via PayPal: <https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&;hosted_button_id=VLBJCK69NAS3C&source=url>https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&;hosted_button_id=VLBJCK69NAS3C&source=url
Website: <https://theblindadvocate.net>;https://theblindadvocate.net
Email: <mailto:avias@theblindadvocate.net>avias@theblindadvocate.net
Phone: (404) 480-3436
Facebook: The Blind Advocate Network
Twitter: @theblndadvn

On May 9, 2020, at 8:36 PM, Cory McMahon <<mailto:cory.j.mcmahon@gmail.com>cory.j.mcmahon@gmail.com> wrote:


Good afternoon, all:

Last night, all of a sudden, JAWS 2018 stopped talking when I have my headphones on; I switched out the headphones; however, that did not resolve the issue. It’s also worth nnoting that there’s still audio coming out of the headphones because, when I go to turn-up/down the volume, I can hear the “pingâ€&#65533; sound whenever I slide the volume up or down.

I hope this description of the issue makes sense, and I thank-you in advance for any assistance one can offer.

Sincerely,

Cory McMahon
----------------------------------------