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moderated JAWS 2020 Latest Update and Remote Support UI


Cornelius
 

Hi all,
Regarding the latest update to JAWS2020, I found out there is an extra tasks called RemoteSupportUI running on task manager.
There is no option to set it to not run, and running extra tasks like that for someone who does not, and will not use remote support on a JAWS Home licence is a waste of resources, not to mention that JAWS has already have so many tasks needed to run.

I am still hopeful that one day there will be a way to trim the features of JAWS during installationand remove those extras that not everyone need.


Randy Barnett
 

Did you try going to services and disableing it there?

On 5/3/2020 4:34 AM, Cornelius wrote:

Hi all,
Regarding the latest update to JAWS2020, I found out there is an extra tasks called RemoteSupportUI running on task manager.
There is no option to set it to not run, and running extra tasks like that for someone who does not, and will not use remote support on a JAWS Home licence is a waste of resources, not to mention that JAWS has already have so many tasks needed to run.

I am still hopeful that one day there will be a way to trim the features of JAWS during installationand remove those extras that not everyone need.



Cornelius
 

I tried, but it is not available in Windows Services. I really wish we could choose not to install remote support for home licence.

-----Original Message-----
From: Randy Barnett
Sent: Thursday, May 7, 2020 1:01 PM
To: main@jfw.groups.io
Subject: Re: JAWS 2020 Latest Update and Remote Support UI

Did you try going to services and disableing it there?

On 5/3/2020 4:34 AM, Cornelius wrote:

Hi all,
Regarding the latest update to JAWS2020, I found out there is an extra tasks called RemoteSupportUI running on task manager.
There is no option to set it to not run, and running extra tasks like that for someone who does not, and will not use remote support on a JAWS Home licence is a waste of resources, not to mention that JAWS has already have so many tasks needed to run.

I am still hopeful that one day there will be a way to trim the features of JAWS during installationand remove those extras that not everyone need.




David Goldfield
 

By remote support are you referring to the JAWS Tandem feature?

David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019

WWW.DavidGoldfield.org

On 5/10/2020 1:44 AM, Cornelius wrote:

I tried, but it is not available in Windows Services. I really wish we could choose not to install remote support for home licence.


-----Original Message----- From: Randy Barnett
Sent: Thursday, May 7, 2020 1:01 PM
To: main@jfw.groups.io
Subject: Re: JAWS 2020 Latest Update and Remote Support UI

Did you try going to services and disableing it there?

On 5/3/2020 4:34 AM, Cornelius wrote:

Hi all,
Regarding the latest update to JAWS2020, I found out there is an extra tasks called RemoteSupportUI running on task manager.
There is no option to set it to not run, and running extra tasks like that for someone who does not, and will not use remote support on a JAWS Home licence is a waste of resources, not to mention that JAWS has already have so many tasks needed to run.

I am still hopeful that one day there will be a way to trim the features of JAWS during installationand remove those extras that not everyone need.







Cornelius
 

No. It's the Remote Support task.

-----Original Message-----
From: David Goldfield
Sent: Sunday, May 10, 2020 2:01 PM
To: main@jfw.groups.io
Subject: Re: JAWS 2020 Latest Update and Remote Support UI

By remote support are you referring to the JAWS Tandem feature?

David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019

WWW.DavidGoldfield.org

On 5/10/2020 1:44 AM, Cornelius wrote:

I tried, but it is not available in Windows Services. I really wish we could choose not to install remote support for home licence.


-----Original Message----- From: Randy Barnett
Sent: Thursday, May 7, 2020 1:01 PM
To: main@jfw.groups.io
Subject: Re: JAWS 2020 Latest Update and Remote Support UI

Did you try going to services and disableing it there?

On 5/3/2020 4:34 AM, Cornelius wrote:

Hi all,
Regarding the latest update to JAWS2020, I found out there is an extra tasks called RemoteSupportUI running on task manager.
There is no option to set it to not run, and running extra tasks like that for someone who does not, and will not use remote support on a JAWS Home licence is a waste of resources, not to mention that JAWS has already have so many tasks needed to run.

I am still hopeful that one day there will be a way to trim the features of JAWS during installationand remove those extras that not everyone need.