1. main@jfw.groups.io
Topics

moderated Changed order of items shown outside of email

kevin meyers
 

Hello, I’m using WS10, Office2016 and most recent version of Jaws2020. I switched the order of the information that shows when on the outside of an email in Outlook. Prior to the most recent version of Jaws I had the subject appear first. Installing the most recent version of Jaws2020 it put the person sending the email appears first. I then changed the view to have the subject first. Now there are emails that I have to press enter on twice. I talked to Microsoft accessibility and they said it was caused by the email having a string of emails and the subject lines are different from one to another. Looking at the email The emails after the current one doesn’t show a subject line. Not sure how MS could say the subject line was different. Plus why would a different subject line cause me to need to press enter twice. I have other emails that have multiple emails within the current one and I only have to press enter once. Any suggestions? Thanks, Kevin
John Covici
 

I wonder if you are using conversation view, this may effect your
result.

On Fri, 01 May 2020 09:41:20 -0400,
kevin meyers wrote:

[1 <text/plain; us-ascii (7bit)>]
Hello, I'm using WS10, Office2016 and most recent version of Jaws2020. I
switched the order of the information that shows when on the outside of an
email in Outlook. Prior to the most recent version of Jaws I had the subject
appear first. Installing the most recent version of Jaws2020 it put the
person sending the email appears first. I then changed the view to have the
subject first. Now there are emails that I have to press enter on twice. I
talked to Microsoft accessibility and they said it was caused by the email
having a string of emails and the subject lines are different from one to
another. Looking at the email The emails after the current one doesn't show
a subject line. Not sure how MS could say the subject line was different.
Plus why would a different subject line cause me to need to press enter
twice. I have other emails that have multiple emails within the current one
and I only have to press enter once. Any suggestions? Thanks, Kevin




[2 <text/html; us-ascii (quoted-printable)>]
--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici wb2una
covici@ccs.covici.com
Pramit
 

Hi Kevin,

Seems like you have Conversation view Turned On. In this the emails will show up as Threads
If you Turn this Off you'll get separate individual emails, rather than an email with multiple threads.

Hope this helps

Pramit

On Fri, May 1, 2020 at 7:11 PM kevin meyers <kman2020@...> wrote:

Hello, I’m using WS10, Office2016 and most recent version of Jaws2020. I switched the order of the information that shows when on the outside of an email in Outlook. Prior to the most recent version of Jaws I had the subject appear first. Installing the most recent version of Jaws2020 it put the person sending the email appears first. I then changed the view to have the subject first. Now there are emails that I have to press enter on twice. I talked to Microsoft accessibility and they said it was caused by the email having a string of emails and the subject lines are different from one to another. Looking at the email The emails after the current one doesn’t show a subject line. Not sure how MS could say the subject line was different. Plus why would a different subject line cause me to need to press enter twice. I have other emails that have multiple emails within the current one and I only have to press enter once. Any suggestions? Thanks, Kevin
kevin meyers
 

Thanks! I had made the change a few days ago from a suggestion.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Pramit
Sent: Saturday, May 2, 2020 12:53 AM
To: main@jfw.groups.io
Subject: Re: Changed order of items shown outside of email

 

Hi Kevin,

 

Seems like you have Conversation view Turned On. In this the emails will show up as Threads

If you Turn this Off you'll get separate individual emails, rather than an email with multiple threads.

 

Hope this helps

 

Pramit

 

On Fri, May 1, 2020 at 7:11 PM kevin meyers <kman2020@...> wrote:

Hello, I’m using WS10, Office2016 and most recent version of Jaws2020. I switched the order of the information that shows when on the outside of an email in Outlook. Prior to the most recent version of Jaws I had the subject appear first. Installing the most recent version of Jaws2020 it put the person sending the email appears first. I then changed the view to have the subject first. Now there are emails that I have to press enter on twice. I talked to Microsoft accessibility and they said it was caused by the email having a string of emails and the subject lines are different from one to another. Looking at the email The emails after the current one doesn’t show a subject line. Not sure how MS could say the subject line was different. Plus why would a different subject line cause me to need to press enter twice. I have other emails that have multiple emails within the current one and I only have to press enter once. Any suggestions? Thanks, Kevin
1 - 4 of 4