moderated issue with jaws not reading number of message in my outlook folder


John Doering
 

I seemed to have solved my problem.

I could not understand why when I hit the JAWS key page down to get the number of messages in my In Box, that I would get something like 8 messages when there were none.

Today I hit shift tab from my In Box list and found a button saying other In Box.  I hit that and other messages showed up.  Once I deleted those messages the key stroke works fine.  On another In Box I monitor, I had to shift tab several times until I found other check box not checked.  When I checked it the missing messages showed up.  To get back to the original In Box, shift tab until you find focus check box not checked and check it.

I do  not know if this is something with Office 360 or what, but I hope this may help someone else.

 

Regards,

 

 

John Doering
Pricing Analyst

Office: 4147783040 Extn:4063
Mobile:
445 S Curtis Rd West Allis, WI 53214
https://ibvi.org

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From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Barbara Sheinbein
Sent: Friday, April 10, 2020 8:57 AM
To: main@jfw.groups.io
Subject: Re: issue with jaws not reading number of message in my outlook folder

 

I had this exact issue.  You need to turn off formatting in Outlook.  You may need to do this for each Outlook folder since sometimes apply this view to all folders does not work.  Since I had trouble figuring where to turn this off, I did have the rep at the Microsoft Disability Help Desk do this for me.  All has worked since.  Sorry I cannot provide detailed steps to turn this off for you.

 

Barbara

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of james hooper
Sent: Thursday, April 9, 2020 5:47 PM
To: main@jfw.groups.io
Subject: issue with jaws not reading number of message in my outlook folder

 

Greetings all can someone suggest how I might fix this problem. Instead of reading the number of messages jaws says   connectivity to your server I think it has to do with how outlook is set up in terms of the folder view but not sure.


Debbie April Yuille
 

Oh wow! I never new you could achieve this. That was my one regret going over to imap not being able to read my status line.

Thank you so much.

 

Debbie

 

Debbie

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jeff Christiansen
Sent: Friday, 10 April 2020 11:00 PM
To: main@jfw.groups.io
Subject: Re: issue with jaws not reading number of message in my outlook folder

 

Hi James

 

You are correct, it does have to do with the view settings.

First go to the view menu

Navigate to and activate, change view settings

Tab to IMAP messages and press enter

 

HTH

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of james hooper
Sent: Friday, April 10, 2020 6:04 AM
To:
main@jfw.groups.io
Subject: Re: issue with jaws not reading number of message in my outlook folder

 

I did both actually phoned Microsoft their disability answer desk  a gentlemen was on the phone with me for over an hour couldn’t figure it out, I  believe

 It has something to do with how the view is set in outlook.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Adrian Spratt
Sent: Thursday, April 09, 2020 9:54 PM
To:
main@jfw.groups.io
Subject: Re: issue with jaws not reading number of message in my outlook folder

 

I remember having this problem, but I don’t recall how I overcame it. Tom has posted the method that ought to work, JAWS key+3 on the numpad. Since that doesn’t work for you, you might do a JAWS repair and a Microsoft Office repair.  If you’re unfamiliar with either repair method, please re-post.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of james hooper
Sent: Thursday, April 9, 2020 6:47 PM
To:
main@jfw.groups.io
Subject: issue with jaws not reading number of message in my outlook folder

 

Greetings all can someone suggest how I might fix this problem. Instead of reading the number of messages jaws says   connectivity to your server I think it has to do with how outlook is set up in terms of the folder view but not sure.


Barbara Sheinbein
 

I had this exact issue.  You need to turn off formatting in Outlook.  You may need to do this for each Outlook folder since sometimes apply this view to all folders does not work.  Since I had trouble figuring where to turn this off, I did have the rep at the Microsoft Disability Help Desk do this for me.  All has worked since.  Sorry I cannot provide detailed steps to turn this off for you.

 

Barbara

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of james hooper
Sent: Thursday, April 9, 2020 5:47 PM
To: main@jfw.groups.io
Subject: issue with jaws not reading number of message in my outlook folder

 

Greetings all can someone suggest how I might fix this problem. Instead of reading the number of messages jaws says   connectivity to your server I think it has to do with how outlook is set up in terms of the folder view but not sure.


Jeff Christiansen
 

Hi James

 

You are correct, it does have to do with the view settings.

First go to the view menu

Navigate to and activate, change view settings

Tab to IMAP messages and press enter

 

HTH

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of james hooper
Sent: Friday, April 10, 2020 6:04 AM
To: main@jfw.groups.io
Subject: Re: issue with jaws not reading number of message in my outlook folder

 

I did both actually phoned Microsoft their disability answer desk  a gentlemen was on the phone with me for over an hour couldn’t figure it out, I  believe

 It has something to do with how the view is set in outlook.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Adrian Spratt
Sent: Thursday, April 09, 2020 9:54 PM
To: main@jfw.groups.io
Subject: Re: issue with jaws not reading number of message in my outlook folder

 

I remember having this problem, but I don’t recall how I overcame it. Tom has posted the method that ought to work, JAWS key+3 on the numpad. Since that doesn’t work for you, you might do a JAWS repair and a Microsoft Office repair.  If you’re unfamiliar with either repair method, please re-post.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of james hooper
Sent: Thursday, April 9, 2020 6:47 PM
To: main@jfw.groups.io
Subject: issue with jaws not reading number of message in my outlook folder

 

Greetings all can someone suggest how I might fix this problem. Instead of reading the number of messages jaws says   connectivity to your server I think it has to do with how outlook is set up in terms of the folder view but not sure.


james hooper
 

I did both actually phoned Microsoft their disability answer desk  a gentlemen was on the phone with me for over an hour couldn’t figure it out, I  believe

 It has something to do with how the view is set in outlook.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Adrian Spratt
Sent: Thursday, April 09, 2020 9:54 PM
To: main@jfw.groups.io
Subject: Re: issue with jaws not reading number of message in my outlook folder

 

I remember having this problem, but I don’t recall how I overcame it. Tom has posted the method that ought to work, JAWS key+3 on the numpad. Since that doesn’t work for you, you might do a JAWS repair and a Microsoft Office repair.  If you’re unfamiliar with either repair method, please re-post.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of james hooper
Sent: Thursday, April 9, 2020 6:47 PM
To: main@jfw.groups.io
Subject: issue with jaws not reading number of message in my outlook folder

 

Greetings all can someone suggest how I might fix this problem. Instead of reading the number of messages jaws says   connectivity to your server I think it has to do with how outlook is set up in terms of the folder view but not sure.


Adrian Spratt
 

I remember having this problem, but I don’t recall how I overcame it. Tom has posted the method that ought to work, JAWS key+3 on the numpad. Since that doesn’t work for you, you might do a JAWS repair and a Microsoft Office repair.  If you’re unfamiliar with either repair method, please re-post.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of james hooper
Sent: Thursday, April 9, 2020 6:47 PM
To: main@jfw.groups.io
Subject: issue with jaws not reading number of message in my outlook folder

 

Greetings all can someone suggest how I might fix this problem. Instead of reading the number of messages jaws says   connectivity to your server I think it has to do with how outlook is set up in terms of the folder view but not sure.


Pramit
 

Hi James,

Make sure that Window is maximized and try Jaws Key + Tab to read number of messages.

Pramit

On Fri, Apr 10, 2020 at 4:17 AM james hooper <rockiesfan296@...> wrote:

Greetings all can someone suggest how I might fix this problem. Instead of reading the number of messages jaws says   connectivity to your server I think it has to do with how outlook is set up in terms of the folder view but not sure.


james hooper
 

No sir doesn’t work.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: Thursday, April 09, 2020 5:06 PM
To: main@jfw.groups.io
Subject: Re: issue with jaws not reading number of message in my outlook folder

 

Using control pagedown should give you a correct number of files in a given Outlook folder.

 

Tom Behler

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of james hooper
Sent: Thursday, April 9, 2020 6:47 PM
To: main@jfw.groups.io
Subject: issue with jaws not reading number of message in my outlook folder

 

Greetings all can someone suggest how I might fix this problem. Instead of reading the number of messages jaws says   connectivity to your server I think it has to do with how outlook is set up in terms of the folder view but not sure.


Tom Behler
 

Using control pagedown should give you a correct number of files in a given Outlook folder.

 

Tom Behler

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of james hooper
Sent: Thursday, April 9, 2020 6:47 PM
To: main@jfw.groups.io
Subject: issue with jaws not reading number of message in my outlook folder

 

Greetings all can someone suggest how I might fix this problem. Instead of reading the number of messages jaws says   connectivity to your server I think it has to do with how outlook is set up in terms of the folder view but not sure.


james hooper
 

Greetings all can someone suggest how I might fix this problem. Instead of reading the number of messages jaws says   connectivity to your server I think it has to do with how outlook is set up in terms of the folder view but not sure.