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moderated Jaws 2018 Eloquence synthesizer stops working

Russell Solowoniuk
 

Hi all,

I'm working with a student who has a fairly new HP laptop running
Windows 10, not sure exactly what edition of Windows. He is running
Jaws 2018, and yesterday Jaws quit speaking. I wasn't there when this
happened, but talked to him on the phone afterward. We could not get
Jaws to speak, so I had him turn Narrator on, and we quickly
discovered that the issue seemed to be the Eloquence speech
synthesizer. We went into the Voice settings and changed the
synthesizer from Eloquence to SAPI 5, 64 bit, and Jaws immediately
began speaking. I had the student try to go back and change the
synthesizer back to Eloquence, but it doesn't seem to be available in
the list of synthesizers.

Has anyone else experienced anything similar? Any ideas how to get the
Eloquence synthesizer back working?

Thanks all,

Russell

David Griffith
 

In your situation I would run the jaws 18 install again and select repair in the first instance and if that does not work go the uninstall and install route assuming your student still has activation details to hand.

David Griffith

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Russell Solowoniuk
Sent: 14 January 2020 18:37
To: jfw@groups.io
Subject: Jaws 2018 Eloquence synthesizer stops working

Hi all,

I'm working with a student who has a fairly new HP laptop running Windows 10, not sure exactly what edition of Windows. He is running Jaws 2018, and yesterday Jaws quit speaking. I wasn't there when this happened, but talked to him on the phone afterward. We could not get Jaws to speak, so I had him turn Narrator on, and we quickly discovered that the issue seemed to be the Eloquence speech synthesizer. We went into the Voice settings and changed the synthesizer from Eloquence to SAPI 5, 64 bit, and Jaws immediately began speaking. I had the student try to go back and change the synthesizer back to Eloquence, but it doesn't seem to be available in the list of synthesizers.

Has anyone else experienced anything similar? Any ideas how to get the Eloquence synthesizer back working?

Thanks all,

Russell

Russell Solowoniuk
 

Hi,

I just got off the phone with Freedom Scientific. Apparently there is
a Windows update that mutes the Eloquence FSSynth32 synthesizer. I
just need to guide the student to the sound settings and unmute the
synth!

Thanks for your suggestions though,

Russell

On 1/14/20, David Griffith <daj.griffith@...> wrote:

In your situation I would run the jaws 18 install again and select repair
in the first instance and if that does not work go the uninstall and install
route assuming your student still has activation details to hand.

David Griffith
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Russell
Solowoniuk
Sent: 14 January 2020 18:37
To: jfw@groups.io
Subject: Jaws 2018 Eloquence synthesizer stops working

Hi all,

I'm working with a student who has a fairly new HP laptop running Windows
10, not sure exactly what edition of Windows. He is running Jaws 2018, and
yesterday Jaws quit speaking. I wasn't there when this happened, but talked
to him on the phone afterward. We could not get Jaws to speak, so I had him
turn Narrator on, and we quickly discovered that the issue seemed to be the
Eloquence speech synthesizer. We went into the Voice settings and changed
the synthesizer from Eloquence to SAPI 5, 64 bit, and Jaws immediately began
speaking. I had the student try to go back and change the synthesizer back
to Eloquence, but it doesn't seem to be available in the list of
synthesizers.

Has anyone else experienced anything similar? Any ideas how to get the
Eloquence synthesizer back working?

Thanks all,

Russell







Mike B
 


Hi Russell,
 
Would you please post the steps FS gave you?  I for 1 would like to make a note of this.

Take care.  Mike.  Sent from my iBarstool.

----- Original Message -----
Sent: Tuesday, January 14, 2020 1:24 PM
Subject: Re: Jaws 2018 Eloquence synthesizer stops working

Hi,

I just got off the phone with Freedom Scientific. Apparently there is
a Windows update that mutes the Eloquence FSSynth32 synthesizer. I
just need to guide the student to the sound settings and unmute the
synth!

Thanks for your suggestions though,

Russell

On 1/14/20, David Griffith <daj.griffith@...> wrote:
>
> In your situation I would run the jaws 18 install again and select repair
> in the first instance and if that does not work go the uninstall and install
> route assuming your student still has activation details to hand.
>
> David Griffith
> -----Original Message-----
> From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Russell
> Solowoniuk
> Sent: 14 January 2020 18:37
> To: jfw@groups.io
> Subject: Jaws 2018 Eloquence synthesizer stops working
>
> Hi all,
>
> I'm working with a student who has a fairly new HP laptop running Windows
> 10, not sure exactly what edition of Windows. He is running Jaws 2018, and
> yesterday Jaws quit speaking. I wasn't there when this happened, but talked
> to him on the phone afterward. We could not get Jaws to speak, so I had him
> turn Narrator on, and we quickly discovered that the issue seemed to be the
> Eloquence speech synthesizer. We went into the Voice settings and changed
> the synthesizer from Eloquence to SAPI 5, 64 bit, and Jaws immediately began
> speaking. I had the student try to go back and change the synthesizer back
> to Eloquence, but it doesn't seem to be available in the list of
> synthesizers.
>
> Has anyone else experienced anything similar? Any ideas how to get the
> Eloquence synthesizer back working?
>
> Thanks all,
>
> Russell
>
>
>
>
>
>
>
>


ratshtron
 

hmmm, I had the same trouble and removing and reinstalling jaws did not fix the problem. try as i might jaws never worked with eloquence. had to switch to the sapi 5 speech.


Legend has it that on Tuesday 1/14/20 12:46 PM, David Griffith said:
----------------------------------------

In your situation I would run the jaws 18 install again and select repair in the first instance and if that does not work go the uninstall and install route assuming your student still has activation details to hand.

David Griffith
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Russell Solowoniuk
Sent: 14 January 2020 18:37
To: jfw@groups.io
Subject: Jaws 2018 Eloquence synthesizer stops working

Hi all,

I'm working with a student who has a fairly new HP laptop running Windows 10, not sure exactly what edition of Windows. He is running Jaws 2018, and yesterday Jaws quit speaking. I wasn't there when this happened, but talked to him on the phone afterward. We could not get Jaws to speak, so I had him turn Narrator on, and we quickly discovered that the issue seemed to be the Eloquence speech synthesizer. We went into the Voice settings and changed the synthesizer from Eloquence to SAPI 5, 64 bit, and Jaws immediately began speaking. I had the student try to go back and change the synthesizer back to Eloquence, but it doesn't seem to be available in the list of synthesizers.

Has anyone else experienced anything similar? Any ideas how to get the Eloquence synthesizer back working?

Thanks all,

Russell





----------------------------------------

JM Casey
 

Just guessing here as this hasn't happened to me (I hardly use speech at all
anymore), but
Open the volume mixer. Foolproof way is opening run box and typing "sndvol"
See if you can finx something that says fs synth32 comm object or something
like that
Make sure it is unmuted.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of ratshtron
Sent: January 14, 2020 5:35 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2018 Eloquence synthesizer stops working

hmmm, I had the same trouble and removing and reinstalling jaws did not fix
the problem. try as i might jaws never worked with eloquence.
had to switch to the sapi 5 speech.


Legend has it that on Tuesday 1/14/20 12:46 PM, David Griffith said:
----------------------------------------

In your situation I would run the jaws 18 install again and select
repair in the first instance and if that does not work go the
uninstall and install route assuming your student still has
activation details to hand.

David Griffith
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Russell
Solowoniuk
Sent: 14 January 2020 18:37
To: jfw@groups.io
Subject: Jaws 2018 Eloquence synthesizer stops working

Hi all,

I'm working with a student who has a fairly new HP laptop running
Windows 10, not sure exactly what edition of Windows. He is running
Jaws 2018, and yesterday Jaws quit speaking. I wasn't there when
this happened, but talked to him on the phone afterward. We could
not get Jaws to speak, so I had him turn Narrator on, and we quickly
discovered that the issue seemed to be the Eloquence speech
synthesizer. We went into the Voice settings and changed the
synthesizer from Eloquence to SAPI 5, 64 bit, and Jaws immediately
began speaking. I had the student try to go back and change the
synthesizer back to Eloquence, but it doesn't seem to be available
in the list of synthesizers.

Has anyone else experienced anything similar? Any ideas how to get
the Eloquence synthesizer back working?

Thanks all,

Russell





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