An OpenBook question while I wait to get accepted on the Openbook users list
|
Richard Turner <richardturner42@...>
If there are any OpenBook 9 users running Windows 10 Creator Edition, 64 bit; have you had any issues with saving files after scanning? On my system, I get the nebulous error message that something has stopped Openbook from working and Windows will close the program, etc.
I have corresponded with tech support and I tried their repair steps, didn’t work. I tried their suggestion of uninstalling and reinstalling it into a custom location, still not working. I did not remove shared components because I thought that would mess up my Jaws installation. Any thoughts before I have to call tech support on Monday?
Thanks, Richard
|
|
|
|
Ashleigh Piccinino
Haven’t used it in a while so can’t tell ya, sorry about that! However, yes, I do use ob for some things when I can
Sent from Mail for Windows 10
From: Richard Turner
Sent: Saturday, August 5, 2017 11:28 AM To: main@jfw.groups.io Subject: An OpenBook question while I wait to get accepted on the Openbook users list
If there are any OpenBook 9 users running Windows 10 Creator Edition, 64 bit; have you had any issues with saving files after scanning? On my system, I get the nebulous error message that something has stopped Openbook from working and Windows will close the program, etc.
I have corresponded with tech support and I tried their repair steps, didn’t work. I tried their suggestion of uninstalling and reinstalling it into a custom location, still not working. I did not remove shared components because I thought that would mess up my Jaws installation. Any thoughts before I have to call tech support on Monday?
Thanks, Richard
|
|
|
|
James Bentley
Hello Richard,
I do not have any idea what is going on with your system but, have you
tried naming and saving a file before you start scanning. OB has been bad
about crashing on me for years on many many different computers including Win10
Creator 64 bit.
I learned a long time ago to name and save a file before I scanned too many
pages. If it crashes before you save, you loose every thing that you
scanned. Not so good if you have scanned a lot of pages. And, for
me, I have far less crashes if the file has been named. I definitely do
not know why.
While this information probably doesn’t help you very much, maybe it will
save you a little time.
Good luck with tech support Monday.
James B
From: Ashleigh Piccinino
Sent: Sunday, August 06, 2017 12:35 AM
Subject: Re: An OpenBook question while I wait to get accepted on
the Openbook users list Haven’t used it in a while so can’t tell ya, sorry about that! However, yes, I do use ob for some things when I can
Sent from Mail for Windows 10
From:
Richard Turner
If there are any OpenBook 9 users running Windows 10 Creator Edition, 64 bit; have you had any issues with saving files after scanning? On my system, I get the nebulous error message that something has stopped Openbook from working and Windows will close the program, etc.
I have corresponded with tech support and I tried their repair steps, didn’t work. I tried their suggestion of uninstalling and reinstalling it into a custom location, still not working. I did not remove shared components because I thought that would mess up my Jaws installation. Any thoughts before I have to call tech support on Monday?
Thanks, Richard
|
|
|
|
Richard Turner <richardturner42@...>
Thanks James for the suggestion. Sadly, Openbook blows out even if I try and save a document with a different name before scanning. It will be interesting to see what tech support says tomorrow. I wonder if they are giving up development on Openbook. As far as I know, I’m still on the beta team and nothing has been done in years.
Richard
From: main@jfw.groups.io [mailto:main@jfw.groups.io]
On Behalf Of James Bentley
Sent: Saturday, August 5, 2017 11:11 PM To: main@jfw.groups.io Subject: Re: An OpenBook question while I wait to get accepted on the Openbook users list
Hello Richard,
I do not have any idea what is going on with your system but, have you tried naming and saving a file before you start scanning. OB has been bad about crashing on me for years on many many different computers including Win10 Creator 64 bit.
I learned a long time ago to name and save a file before I scanned too many pages. If it crashes before you save, you loose every thing that you scanned. Not so good if you have scanned a lot of pages. And, for me, I have far less crashes if the file has been named. I definitely do not know why.
While this information probably doesn’t help you very much, maybe it will save you a little time.
Good luck with tech support Monday.
James B
From: Ashleigh Piccinino Sent: Sunday, August 06, 2017 12:35 AM Subject: Re: An OpenBook question while I wait to get accepted on the Openbook users list
Haven’t used it in a while so can’t tell ya, sorry about that! However, yes, I do use ob for some things when I can
Sent from Mail for Windows 10
From: Richard Turner
If there are any OpenBook 9 users running Windows 10 Creator Edition, 64 bit; have you had any issues with saving files after scanning? On my system, I get the nebulous error message that something has stopped Openbook from working and Windows will close the program, etc.
I have corresponded with tech support and I tried their repair steps, didn’t work. I tried their suggestion of uninstalling and reinstalling it into a custom location, still not working. I did not remove shared components because I thought that would mess up my Jaws installation. Any thoughts before I have to call tech support on Monday?
Thanks, Richard
|
|
|
|
Kevin Hourigan <kevinthourigan@...>
I thought I would check this out; my document saved just fine, but now I cannot find it. I used to go to Open Book on the desk top, hit enter on Open Book, and arrow down to my Open Book documents. Now Open Book opens, and I do not know where my saved Open Book documents are? Cheers Kevin.
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of James Bentley
Sent: August 5, 2017 11:11 PM To: main@jfw.groups.io Subject: Re: An OpenBook question while I wait to get accepted on the Openbook users list
Hello Richard,
I do not have any idea what is going on with your system but, have you tried naming and saving a file before you start scanning. OB has been bad about crashing on me for years on many many different computers including Win10 Creator 64 bit.
I learned a long time ago to name and save a file before I scanned too many pages. If it crashes before you save, you loose every thing that you scanned. Not so good if you have scanned a lot of pages. And, for me, I have far less crashes if the file has been named. I definitely do not know why.
While this information probably doesn’t help you very much, maybe it will save you a little time.
Good luck with tech support Monday.
James B
From: Ashleigh Piccinino Sent: Sunday, August 06, 2017 12:35 AM Subject: Re: An OpenBook question while I wait to get accepted on the Openbook users list
Haven’t used it in a while so can’t tell ya, sorry about that! However, yes, I do use ob for some things when I can
Sent from Mail for Windows 10
From: Richard Turner
If there are any OpenBook 9 users running Windows 10 Creator Edition, 64 bit; have you had any issues with saving files after scanning? On my system, I get the nebulous error message that something has stopped Openbook from working and Windows will close the program, etc.
I have corresponded with tech support and I tried their repair steps, didn’t work. I tried their suggestion of uninstalling and reinstalling it into a custom location, still not working. I did not remove shared components because I thought that would mess up my Jaws installation. Any thoughts before I have to call tech support on Monday?
Thanks, Richard
|
|
|
|
James Bentley
Hi Kevin,
Since I don’t have any way of knowing how your OpenBook software is set
up. Or. which version of OB or Windows you are using, I recommend that you
give VFO a call in the morning. They should definitely be able to sort
things out.
The best of luck to you,
James B
From: Kevin Hourigan
Sent: Sunday, August 06, 2017 11:23 AM
Subject: Re: An OpenBook question while I wait to get accepted on
the Openbook users list I thought I would check this out; my document saved just fine, but now I cannot find it. I used to go to Open Book on the desk top, hit enter on Open Book, and arrow down to my Open Book documents. Now Open Book opens, and I do not know where my saved Open Book documents are? Cheers Kevin.
From:
main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of James
Bentley
Hello Richard,
I do not have any idea what is going on with your system but, have you tried naming and saving a file before you start scanning. OB has been bad about crashing on me for years on many many different computers including Win10 Creator 64 bit.
I learned a long time ago to name and save a file before I scanned too many pages. If it crashes before you save, you loose every thing that you scanned. Not so good if you have scanned a lot of pages. And, for me, I have far less crashes if the file has been named. I definitely do not know why.
While this information probably doesn’t help you very much, maybe it will save you a little time.
Good luck with tech support Monday.
James B
From: Ashleigh Piccinino Sent: Sunday, August 06, 2017 12:35 AM Subject: Re: An OpenBook question while I wait to get accepted on the Openbook users list
Haven’t used it in a while so can’t tell ya, sorry about that! However, yes, I do use ob for some things when I can
Sent from Mail for Windows 10
From:
Richard Turner
If there are any OpenBook 9 users running Windows 10 Creator Edition, 64 bit; have you had any issues with saving files after scanning? On my system, I get the nebulous error message that something has stopped Openbook from working and Windows will close the program, etc.
I have corresponded with tech support and I tried their repair steps, didn’t work. I tried their suggestion of uninstalling and reinstalling it into a custom location, still not working. I did not remove shared components because I thought that would mess up my Jaws installation. Any thoughts before I have to call tech support on Monday?
Thanks, Richard
|
|
|
|
george b <gbmagoo@...>
When you open open book;
Go to file and open and it defalts to the place they are saved
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of James Bentley
Sent: August 6, 2017 11:40 To: main@jfw.groups.io Subject: Re: An OpenBook question while I wait to get accepted on the Openbook users list
Hi Kevin,
Since I don’t have any way of knowing how your OpenBook software is set up. Or. which version of OB or Windows you are using, I recommend that you give VFO a call in the morning. They should definitely be able to sort things out.
The best of luck to you,
James B
From: Kevin Hourigan Sent: Sunday, August 06, 2017 11:23 AM Subject: Re: An OpenBook question while I wait to get accepted on the Openbook users list
I thought I would check this out; my document saved just fine, but now I cannot find it. I used to go to Open Book on the desk top, hit enter on Open Book, and arrow down to my Open Book documents. Now Open Book opens, and I do not know where my saved Open Book documents are? Cheers Kevin.
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of James Bentley
Hello Richard,
I do not have any idea what is going on with your system but, have you tried naming and saving a file before you start scanning. OB has been bad about crashing on me for years on many many different computers including Win10 Creator 64 bit.
I learned a long time ago to name and save a file before I scanned too many pages. If it crashes before you save, you loose every thing that you scanned. Not so good if you have scanned a lot of pages. And, for me, I have far less crashes if the file has been named. I definitely do not know why.
While this information probably doesn’t help you very much, maybe it will save you a little time.
Good luck with tech support Monday.
James B
From: Ashleigh Piccinino Sent: Sunday, August 06, 2017 12:35 AM Subject: Re: An OpenBook question while I wait to get accepted on the Openbook users list
Haven’t used it in a while so can’t tell ya, sorry about that! However, yes, I do use ob for some things when I can
Sent from Mail for Windows 10
From: Richard Turner
If there are any OpenBook 9 users running Windows 10 Creator Edition, 64 bit; have you had any issues with saving files after scanning? On my system, I get the nebulous error message that something has stopped Openbook from working and Windows will close the program, etc.
I have corresponded with tech support and I tried their repair steps, didn’t work. I tried their suggestion of uninstalling and reinstalling it into a custom location, still not working. I did not remove shared components because I thought that would mess up my Jaws installation. Any thoughts before I have to call tech support on Monday?
Thanks, Richard
|
|
|
|
Tim Ford
Until such time as you get the solution figured out, you can access your saved files under the OpenBook document history list. Unfortunately, I believe this list is only of documents you open, not those that you saved and did not thereafter open.
For the opened documents list, go under the file menu, and arrow down. You will start hearing file names, and the line number is where that file was in order. Hence, file 1 will be the one last opened.
Hope this helps as a work-around.
Tim Ford
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of george b
Sent: Sunday, August 6, 2017 1:04 PM To: main@jfw.groups.io Subject: Re: An OpenBook question while I wait to get accepted on the Openbook users list
When you open open book;
Go to file and open and it defalts to the place they are saved
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of James Bentley
Hi Kevin,
Since I don’t have any way of knowing how your OpenBook software is set up. Or. which version of OB or Windows you are using, I recommend that you give VFO a call in the morning. They should definitely be able to sort things out.
The best of luck to you,
James B
From: Kevin Hourigan Sent: Sunday, August 06, 2017 11:23 AM Subject: Re: An OpenBook question while I wait to get accepted on the Openbook users list
I thought I would check this out; my document saved just fine, but now I cannot find it. I used to go to Open Book on the desk top, hit enter on Open Book, and arrow down to my Open Book documents. Now Open Book opens, and I do not know where my saved Open Book documents are? Cheers Kevin.
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of James Bentley
Hello Richard,
I do not have any idea what is going on with your system but, have you tried naming and saving a file before you start scanning. OB has been bad about crashing on me for years on many many different computers including Win10 Creator 64 bit.
I learned a long time ago to name and save a file before I scanned too many pages. If it crashes before you save, you loose every thing that you scanned. Not so good if you have scanned a lot of pages. And, for me, I have far less crashes if the file has been named. I definitely do not know why.
While this information probably doesn’t help you very much, maybe it will save you a little time.
Good luck with tech support Monday.
James B
From: Ashleigh Piccinino Sent: Sunday, August 06, 2017 12:35 AM Subject: Re: An OpenBook question while I wait to get accepted on the Openbook users list
Haven’t used it in a while so can’t tell ya, sorry about that! However, yes, I do use ob for some things when I can
Sent from Mail for Windows 10
From: Richard Turner
If there are any OpenBook 9 users running Windows 10 Creator Edition, 64 bit; have you had any issues with saving files after scanning? On my system, I get the nebulous error message that something has stopped Openbook from working and Windows will close the program, etc.
I have corresponded with tech support and I tried their repair steps, didn’t work. I tried their suggestion of uninstalling and reinstalling it into a custom location, still not working. I did not remove shared components because I thought that would mess up my Jaws installation. Any thoughts before I have to call tech support on Monday?
Thanks, Richard
|
|
|
|
Mike B. <mb69mach1@...>
Hi
Kevin,
To find the
default location of your saved files trythe the following:
1. Open Openbook,
& press, Alt + G, to open Settings.
2. Press the
letter, G, to open General Settings, or arrow down to it , & press
enter.
3. Tab
to, Default
File Location, & this will tell you where your files are being saved
to.
Take care. Mike. Go Dodgers! Sent from my iBarstool. Arguing with a woman is like reading a software license agreement. In the end you have to ignore everything, & click I agree. ----- Original Message -----
From: Kevin
Hourigan
Sent: Sunday, August 06, 2017 9:23 AM
Subject: Re: An OpenBook question while I wait to get accepted on
the Openbook users list I thought I would check this out; my document saved just fine, but now I cannot find it. I used to go to Open Book on the desk top, hit enter on Open Book, and arrow down to my Open Book documents. Now Open Book opens, and I do not know where my saved Open Book documents are? Cheers Kevin.
From: main@jfw.groups.io
[mailto:main@jfw.groups.io] On Behalf Of James Bentley
Hello Richard,
I do not have any idea what is going on with your system but, have you tried naming and saving a file before you start scanning. OB has been bad about crashing on me for years on many many different computers including Win10 Creator 64 bit.
I learned a long time ago to name and save a file before I scanned too many pages. If it crashes before you save, you loose every thing that you scanned. Not so good if you have scanned a lot of pages. And, for me, I have far less crashes if the file has been named. I definitely do not know why.
While this information probably doesn’t help you very much, maybe it will save you a little time.
Good luck with tech support Monday.
James B
From: Ashleigh Piccinino Sent: Sunday, August 06, 2017 12:35 AM Subject: Re: An OpenBook question while I wait to get accepted on the Openbook users list
Haven’t used it in a while so can’t tell ya, sorry about that! However, yes, I do use ob for some things when I can
Sent from Mail for Windows 10
From:
Richard Turner
If there are any OpenBook 9 users running Windows 10 Creator Edition, 64 bit; have you had any issues with saving files after scanning? On my system, I get the nebulous error message that something has stopped Openbook from working and Windows will close the program, etc.
I have corresponded with tech support and I tried their repair steps, didn’t work. I tried their suggestion of uninstalling and reinstalling it into a custom location, still not working. I did not remove shared components because I thought that would mess up my Jaws installation. Any thoughts before I have to call tech support on Monday?
Thanks, Richard
|
|
|
|
Dave...
Kevin,
In Openbook, go to your preferences and see where
the files are being stored by default.
Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer ----- Original Message -----
From: Kevin
Hourigan
Sent: Sunday, August 06, 2017 09:23
Subject: Re: An OpenBook question while I wait to get accepted on
the Openbook users list I thought I would check this out; my document saved just fine, but now I cannot find it. I used to go to Open Book on the desk top, hit enter on Open Book, and arrow down to my Open Book documents. Now Open Book opens, and I do not know where my saved Open Book documents are? Cheers Kevin.
From: main@jfw.groups.io
[mailto:main@jfw.groups.io] On Behalf Of James Bentley
Hello Richard,
I do not have any idea what is going on with your system but, have you tried naming and saving a file before you start scanning. OB has been bad about crashing on me for years on many many different computers including Win10 Creator 64 bit.
I learned a long time ago to name and save a file before I scanned too many pages. If it crashes before you save, you loose every thing that you scanned. Not so good if you have scanned a lot of pages. And, for me, I have far less crashes if the file has been named. I definitely do not know why.
While this information probably doesn’t help you very much, maybe it will save you a little time.
Good luck with tech support Monday.
James B
From: Ashleigh Piccinino Sent: Sunday, August 06, 2017 12:35 AM Subject: Re: An OpenBook question while I wait to get accepted on the Openbook users list
Haven’t used it in a while so can’t tell ya, sorry about that! However, yes, I do use ob for some things when I can
Sent from Mail for Windows 10
From:
Richard Turner
If there are any OpenBook 9 users running Windows 10 Creator Edition, 64 bit; have you had any issues with saving files after scanning? On my system, I get the nebulous error message that something has stopped Openbook from working and Windows will close the program, etc.
I have corresponded with tech support and I tried their repair steps, didn’t work. I tried their suggestion of uninstalling and reinstalling it into a custom location, still not working. I did not remove shared components because I thought that would mess up my Jaws installation. Any thoughts before I have to call tech support on Monday?
Thanks, Richard
|
|
|
|
Don H
How do you sign up for the Open Book users list?
|
|
|
|
Richard Turner <richardturner42@...>
I am not sure it is an active list as I still have heard nothing from it. I went to Freedom Scientific's page and searched for lists and found it. I'll ask tech support when I call them if one exists.
toggle quoted message
Show quoted text
Richard On Aug 7, 2017, at 3:42 AM, Don H <lmddh50@...> wrote: |
|
|
|
Alan Robbins <alan1057@...>
Richard,
toggle quoted message
Show quoted text
It is possible that it is in active list, however, I unsubscribe from about a year ago simply due to their never being any activity. Also, from my recollection, it is a Yahoo-based groups and with some other Yahoo! Groups lately I have had difficulty subscribing to and unsubscribing from using their links. On Aug 7, 2017, at 7:45 AM, Richard Turner <richardturner42@...> wrote: |
|
|
|
Merv Keck <blind5sparrow@...>
Hi,
toggle quoted message
Show quoted text
The Openbook users list that has been around for years has not been properly moderated in several years. No one has been minding the group so no new members have been added. I, and others that I know, have tried several times unsuccessfully to join and our attempts have always timed out without anyone acting on our join requests. However, there is another one that has only been around for about two years and is on groups.io so it is rather small and the traffic is light. But at least it accepts members. And when someone posts there is usually a response. Openbook+subscribe@groups.io Is the subscribe address if I am not mistaken. Hope that helps. Merv -----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Richard Turner Sent: Monday, August 7, 2017 7:46 AM To: main@jfw.groups.io Subject: Re: An OpenBook question while I wait to get accepted on the Openbook users list I am not sure it is an active list as I still have heard nothing from it. I went to Freedom Scientific's page and searched for lists and found it. I'll ask tech support when I call them if one exists. Richard On Aug 7, 2017, at 3:42 AM, Don H <lmddh50@...> wrote: |
|
|
|
Richard Turner <richardturner42@...>
Thanks,
toggle quoted message
Show quoted text
I may give that a try. I know I need to call tech support next, but ran out of time this morning. I will keep this address handy. I am about to give up on OpenBook entirely if they cannot fix this issue since there has been little effort to update it. I will start using the Seeing AI app on my iPhone. Later, Richard On Aug 7, 2017, at 12:03 PM, Merv Keck <blind5sparrow@...> wrote: |
|
|
|
Stephanie Switzer
Just throwing this out there, but there's a knfbreader app for windows 10. So if anyone's using windows 10 on their computer/laptop might wanna look into it if they're no longer developing openbook especially if you need something for document scanning. I think it costs $100 which is i think cheaper than openbook.
toggle quoted message
Show quoted text
Sent from my iPhone On Aug 7, 2017, at 4:50 PM, Richard Turner <richardturner42@...> wrote: |
|
|