Hello Shannon,

I wrote to the help line on the site, first I received an instruction to insure I pressed the confirmation button. Then I replied that it was not coming up and that I was using a screen reader. I was told that the issue was probably particular to my software, and was left to my own devices, so I wrote to the technical help address on the site,  and during our email exchange I offered to come into the branch laptop in  tow. Actually all I really needed was sighted assistance to report the account selection box that JAWS did not.

The best advice I could give after this is to use the insert control and L for list, T for table, B for button etc., And sadly, sighted assistance when you are stuck.

Cheers Kevin.

Hello Shannon,

I wrote to the help line on the site, first I received an instruction to insure I pressed the confirmation button. Then I replied that it was not coming up and that I was using a screen reader. I was told that the issue was probably particular to my software, and was left to my own devices, so I wrote to the technical help address on the site,  and during our email exchange I offered to come into the branch laptop in  tow. Actually all I really needed was sighted assistance to report the account selection box that JAWS did not.

The best advice I could give after this is to use the insert control and L for list, T for table, B for button etc., And sadly, sighted assistance when you are stuck.

Cheers Kevin.

Thanks for the update,

So if that is not reported by JAWS how do you know that it is there without another pair of eyes? Are you still left on your own to wait? Or did this lesson teach you how to find the account choice area so that doesn’t happen and be able to complete the transaction?

Thanks

Shannon

Hello Shannon,

I wrote to the help line on the site, first I received an instruction to insure I pressed the confirmation button. Then I replied that it was not coming up and that I was using a screen reader. I was told that the issue was probably particular to my software, and was left to my own devices, so I wrote to the technical help address on the site,  and during our email exchange I offered to come into the branch laptop in  tow. Actually all I really needed was sighted assistance to report the account selection box that JAWS did not.

The best advice I could give after this is to use the insert control and L for list, T for table, B for button etc., And sadly, sighted assistance when you are stuck.

Cheers Kevin.

Hello Shannon,

I do not need to find that box in order to complete a transaction now, as it is set to checking, and draws the funds from there automatically. I created another transaction to check, and the confirm page/button did come up but still JAWS did not report a select account option box. I will  get a sighted friend to check for me at the next opportunity.

Cheers Kevin.

Thanks for the update,

So if that is not reported by JAWS how do you know that it is there without another pair of eyes? Are you still left on your own to wait? Or did this lesson teach you how to find the account choice area so that doesn’t happen and be able to complete the transaction?

Thanks

Shannon

Hello Shannon,

I wrote to the help line on the site, first I received an instruction to insure I pressed the confirmation button. Then I replied that it was not coming up and that I was using a screen reader. I was told that the issue was probably particular to my software, and was left to my own devices, so I wrote to the technical help address on the site,  and during our email exchange I offered to come into the branch laptop in  tow. Actually all I really needed was sighted assistance to report the account selection box that JAWS did not.

The best advice I could give after this is to use the insert control and L for list, T for table, B for button etc., And sadly, sighted assistance when you are stuck.

Cheers Kevin.

Hi Sieghard,

I am now back at the unit with JAWS on it. Smile

I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha

I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.

I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.

The Touch Curser seems to be pretty cool but, I don’t understand it either.  It doesn’t seem to find the things I know are there either.

I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen.  I don’t have much luck using the JAWS curser i.e. mouse  to find things I know are there.

There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”

Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt  apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?

Thanks

Shannon

Hi Shannon,

I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.

I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws

I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.

I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.

Regards,

Sieghard

Radio buttons are quickly accessible, when available, with JAWS-F3, followed by the letter R.  They get quite a workout over here.

ted

Hi Sieghard,

I am now back at the unit with JAWS on it. Smile

I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha

I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.

I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.

The Touch Curser seems to be pretty cool but, I don’t understand it either.  It doesn’t seem to find the things I know are there either.

I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen.  I don’t have much luck using the JAWS curser i.e. mouse  to find things I know are there.

There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”

Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt  apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?

Thanks

Shannon

Hi Shannon,

I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.

I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws

I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.

I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.

Regards,

Sieghard

Hi Ted,

Can you explain your Jaws+F3 and R command? Jaws Key+F3 is “find next” and I can’t see any connection to radio buttons. Usually a simple “r” is sufficient to move to a radio button.

Radio buttons are quickly accessible, when available, with JAWS-F3, followed by the letter R.  They get quite a workout over here.

ted

Hi Sieghard,

I am now back at the unit with JAWS on it. Smile

I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha

I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.

I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.

The Touch Curser seems to be pretty cool but, I don’t understand it either.  It doesn’t seem to find the things I know are there either.

I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen.  I don’t have much luck using the JAWS curser i.e. mouse  to find things I know are there.

There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”

Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt  apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?

Thanks

Shannon

Hi Shannon,

I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.

I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws

I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.

I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.

Regards,

Sieghard

Radio buttons or other virtual elements have to be present in an app.  Otherwise, you get the Find command, as stated.  If you hear the phrase “virtual HTML features,” you’re on the right track.  You can scroll down a list of 19 such features, including radio buttons.

Ted

Hi Ted,

Can you explain your Jaws+F3 and R command? Jaws Key+F3 is “find next” and I can’t see any connection to radio buttons. Usually a simple “r” is sufficient to move to a radio button.

Radio buttons are quickly accessible, when available, with JAWS-F3, followed by the letter R.  They get quite a workout over here.

ted

Hi Sieghard,

I am now back at the unit with JAWS on it. Smile

I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha

I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.

I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.

The Touch Curser seems to be pretty cool but, I don’t understand it either.  It doesn’t seem to find the things I know are there either.

I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen.  I don’t have much luck using the JAWS curser i.e. mouse  to find things I know are there.

There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”

Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt  apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?

Thanks

Shannon

Hi Shannon,

I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.

I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws

I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.

I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.

Regards,

Sieghard

Kevin, So you just set it to default to checking? I guess that is a choice set up by the bank?

All good until you need to find the savings account. Is it not a combo box? Can’t Jaws find it with the C for that control?

Then Maybe again it is a Mouse over type that I have little to no experience with and don’t really understand myself.

It would be cool to know how some of the web controls work.

Have a great day.

Shannon

Hello Shannon,

I do not need to find that box in order to complete a transaction now, as it is set to checking, and draws the funds from there automatically. I created another transaction to check, and the confirm page/button did come up but still JAWS did not report a select account option box. I will  get a sighted friend to check for me at the next opportunity.

Cheers Kevin.

Thanks for the update,

So if that is not reported by JAWS how do you know that it is there without another pair of eyes? Are you still left on your own to wait? Or did this lesson teach you how to find the account choice area so that doesn’t happen and be able to complete the transaction?

Thanks

Shannon

Hello Shannon,

I wrote to the help line on the site, first I received an instruction to insure I pressed the confirmation button. Then I replied that it was not coming up and that I was using a screen reader. I was told that the issue was probably particular to my software, and was left to my own devices, so I wrote to the technical help address on the site,  and during our email exchange I offered to come into the branch laptop in  tow. Actually all I really needed was sighted assistance to report the account selection box that JAWS did not.

The best advice I could give after this is to use the insert control and L for list, T for table, B for button etc., And sadly, sighted assistance when you are stuck.

Cheers Kevin.

Yes, now that I know of its existance I can navigate to it; a combo box.

Kevin, So you just set it to default to checking? I guess that is a choice set up by the bank?

All good until you need to find the savings account. Is it not a combo box? Can’t Jaws find it with the C for that control?

Then Maybe again it is a Mouse over type that I have little to no experience with and don’t really understand myself.

It would be cool to know how some of the web controls work.

Have a great day.

Shannon

Hello Shannon,

I do not need to find that box in order to complete a transaction now, as it is set to checking, and draws the funds from there automatically. I created another transaction to check, and the confirm page/button did come up but still JAWS did not report a select account option box. I will  get a sighted friend to check for me at the next opportunity.

Cheers Kevin.

Thanks for the update,

So if that is not reported by JAWS how do you know that it is there without another pair of eyes? Are you still left on your own to wait? Or did this lesson teach you how to find the account choice area so that doesn’t happen and be able to complete the transaction?

Thanks

Shannon

Hello Shannon,

I wrote to the help line on the site, first I received an instruction to insure I pressed the confirmation button. Then I replied that it was not coming up and that I was using a screen reader. I was told that the issue was probably particular to my software, and was left to my own devices, so I wrote to the technical help address on the site,  and during our email exchange I offered to come into the branch laptop in  tow. Actually all I really needed was sighted assistance to report the account selection box that JAWS did not.

The best advice I could give after this is to use the insert control and L for list, T for table, B for button etc., And sadly, sighted assistance when you are stuck.

Cheers Kevin.

Right, forgot about this feature since I rarely use it, I mostly just use the quick nav keys for radio buttons, checkboxes, form fields, buttons etc. but I may have to try and use this a bit more as sometimes when there are quite a few of the same element this might come in handy.

Regards,

Sieghard

Radio buttons or other virtual elements have to be present in an app.  Otherwise, you get the Find command, as stated.  If you hear the phrase “virtual HTML features,” you’re on the right track.  You can scroll down a list of 19 such features, including radio buttons.

Ted

Hi Ted,

Can you explain your Jaws+F3 and R command? Jaws Key+F3 is “find next” and I can’t see any connection to radio buttons. Usually a simple “r” is sufficient to move to a radio button.

Radio buttons are quickly accessible, when available, with JAWS-F3, followed by the letter R.  They get quite a workout over here.

ted

Hi Sieghard,

I am now back at the unit with JAWS on it. Smile

I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha

I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.

I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.

The Touch Curser seems to be pretty cool but, I don’t understand it either.  It doesn’t seem to find the things I know are there either.

I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen.  I don’t have much luck using the JAWS curser i.e. mouse  to find things I know are there.

There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”

Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt  apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?

Thanks

Shannon

Hi Shannon,

I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.

I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws

I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.

I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.

Regards,

Sieghard

Right, forgot about this feature since I rarely use it, I mostly just use the quick nav keys for radio buttons, checkboxes, form fields, buttons etc. but I may have to try and use this a bit more as sometimes when there are quite a few of the same element this might come in handy.

Regards,

Sieghard

Radio buttons or other virtual elements have to be present in an app.  Otherwise, you get the Find command, as stated.  If you hear the phrase “virtual HTML features,” you’re on the right track.  You can scroll down a list of 19 such features, including radio buttons.

Ted

Hi Ted,

Can you explain your Jaws+F3 and R command? Jaws Key+F3 is “find next” and I can’t see any connection to radio buttons. Usually a simple “r” is sufficient to move to a radio button.

Radio buttons are quickly accessible, when available, with JAWS-F3, followed by the letter R.  They get quite a workout over here.

ted

Hi Sieghard,

I am now back at the unit with JAWS on it. Smile

I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha

I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.

I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.

The Touch Curser seems to be pretty cool but, I don’t understand it either.  It doesn’t seem to find the things I know are there either.

I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen.  I don’t have much luck using the JAWS curser i.e. mouse  to find things I know are there.

There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”

Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt  apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?

Thanks

Shannon

Hi Shannon,

I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.

I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws

I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.

I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.

Regards,

Sieghard

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It will be hard to do if you cant see I am low vision and use Bank of America kind of tuff!

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I have also had issue with this.

My thought to fix it. (Which I haven’t invented yet!) Create a phone stand that will fit the check under neith the camera. On paper this works but I don’t know about reality.

Other than that I have my sister do it. Smile

Shannon

It will be hard to do if you cant see I am low vision and use Bank of America kind of tuff!

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There are a number of stands out there, the Standscan, the Fopydia or whatever it’s called, the Giraffe…

You may need a bit of help to do it the first time and to maybe set up some sort of guide for placing the cheque, but I’m sure it could be done reliably with one of these stands and maybe also with lots of practice free hand. I guess I have to give it a try some time, maybe I’ll write a cheque to myself and try it.

Regards,

Sieghard

I have also had issue with this.

My thought to fix it. (Which I haven’t invented yet!) Create a phone stand that will fit the check under neith the camera. On paper this works but I don’t know about reality.

Other than that I have my sister do it. Smile

Shannon

It will be hard to do if you cant see I am low vision and use Bank of America kind of tuff!

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Ted, Sieghard,

I saw these messages yesterday and I just re-read them.

Now I am befuttled.

R works for radio buttons in WE but I thought the nav key for a radio button in JAWS was A?

But if you use the insert F3 it switcheds over to R?

Hmmmm

Thanks

Shannon

Right, forgot about this feature since I rarely use it, I mostly just use the quick nav keys for radio buttons, checkboxes, form fields, buttons etc. but I may have to try and use this a bit more as sometimes when there are quite a few of the same element this might come in handy.

Regards,

Sieghard

Radio buttons or other virtual elements have to be present in an app.  Otherwise, you get the Find command, as stated.  If you hear the phrase “virtual HTML features,” you’re on the right track.  You can scroll down a list of 19 such features, including radio buttons.

Ted

Hi Ted,

Can you explain your Jaws+F3 and R command? Jaws Key+F3 is “find next” and I can’t see any connection to radio buttons. Usually a simple “r” is sufficient to move to a radio button.

Radio buttons are quickly accessible, when available, with JAWS-F3, followed by the letter R.  They get quite a workout over here.

ted

Hi Sieghard,

I am now back at the unit with JAWS on it. Smile

I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha

I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.

I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.

The Touch Curser seems to be pretty cool but, I don’t understand it either.  It doesn’t seem to find the things I know are there either.

I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen.  I don’t have much luck using the JAWS curser i.e. mouse  to find things I know are there.

There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”

Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt  apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?

Thanks

Shannon

Hi Shannon,

I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.

I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws

I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.

I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.

Regards,

Sieghard