On Line Banking Update


Shannon
 

Thanks for the update,

So if that is not reported by JAWS how do you know that it is there without another pair of eyes? Are you still left on your own to wait? Or did this lesson teach you how to find the account choice area so that doesn’t happen and be able to complete the transaction?

Thanks

Shannon

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan
Sent: Friday, June 2, 2017 9:39 AM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hello Shannon,

I wrote to the help line on the site, first I received an instruction to insure I pressed the confirmation button. Then I replied that it was not coming up and that I was using a screen reader. I was told that the issue was probably particular to my software, and was left to my own devices, so I wrote to the technical help address on the site,  and during our email exchange I offered to come into the branch laptop in  tow. Actually all I really needed was sighted assistance to report the account selection box that JAWS did not.

The best advice I could give after this is to use the insert control and L for list, T for table, B for button etc., And sadly, sighted assistance when you are stuck.

Cheers Kevin.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: June 1, 2017 7:25 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Kevin, I've been watching the saga. I'm glad you figured out the problem, but how did you solve it?

I have issues finding controlthings on my banking site as well. Just wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone


On Jun 1, 2017, at 4:27 PM, Kevin Hourigan <kevinthourigan@...> wrote:

Hello All,

Problem solved; when I pressed the “Pay Bills” button a little box came  up asking if it was to come from checking or savings, which JAWS did not recognize.  

Cheers Kevin


David & his pack of dogs <myguidedogis@...>
 

Nothing wrong with asking for help from the sighted community from time to time.  When applying to get a guide dog, you need character references.  One of mine said the one sense that she would be terrified of losing is her sight. She could live with being deaf but, loosing her sight would be terrifying. What’s my point? Some sighted are more then willing to help.  You just must be careful it is not for the wrong reasons, and that, is a Pandora’s box which this is not the forum for.    

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan
Sent: Friday, June 2, 2017 7:39 AM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hello Shannon,

I wrote to the help line on the site, first I received an instruction to insure I pressed the confirmation button. Then I replied that it was not coming up and that I was using a screen reader. I was told that the issue was probably particular to my software, and was left to my own devices, so I wrote to the technical help address on the site,  and during our email exchange I offered to come into the branch laptop in  tow. Actually all I really needed was sighted assistance to report the account selection box that JAWS did not.

The best advice I could give after this is to use the insert control and L for list, T for table, B for button etc., And sadly, sighted assistance when you are stuck.

Cheers Kevin.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: June 1, 2017 7:25 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Kevin, I've been watching the saga. I'm glad you figured out the problem, but how did you solve it?

I have issues finding controlthings on my banking site as well. Just wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone


On Jun 1, 2017, at 4:27 PM, Kevin Hourigan <kevinthourigan@...> wrote:

Hello All,

Problem solved; when I pressed the “Pay Bills” button a little box came  up asking if it was to come from checking or savings, which JAWS did not recognize.  

Cheers Kevin


Kevin Hourigan <kevinthourigan@...>
 

Hello Shannon,

I do not need to find that box in order to complete a transaction now, as it is set to checking, and draws the funds from there automatically. I created another transaction to check, and the confirm page/button did come up but still JAWS did not report a select account option box. I will  get a sighted friend to check for me at the next opportunity.

Cheers Kevin.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: June 2, 2017 7:50 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Thanks for the update,

So if that is not reported by JAWS how do you know that it is there without another pair of eyes? Are you still left on your own to wait? Or did this lesson teach you how to find the account choice area so that doesn’t happen and be able to complete the transaction?

Thanks

Shannon

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan
Sent: Friday, June 2, 2017 9:39 AM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hello Shannon,

I wrote to the help line on the site, first I received an instruction to insure I pressed the confirmation button. Then I replied that it was not coming up and that I was using a screen reader. I was told that the issue was probably particular to my software, and was left to my own devices, so I wrote to the technical help address on the site,  and during our email exchange I offered to come into the branch laptop in  tow. Actually all I really needed was sighted assistance to report the account selection box that JAWS did not.

The best advice I could give after this is to use the insert control and L for list, T for table, B for button etc., And sadly, sighted assistance when you are stuck.

Cheers Kevin.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: June 1, 2017 7:25 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Kevin, I've been watching the saga. I'm glad you figured out the problem, but how did you solve it?

I have issues finding controlthings on my banking site as well. Just wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone


On Jun 1, 2017, at 4:27 PM, Kevin Hourigan <kevinthourigan@...> wrote:

Hello All,

Problem solved; when I pressed the “Pay Bills” button a little box came  up asking if it was to come from checking or savings, which JAWS did not recognize.  

Cheers Kevin


Shannon
 

Kevin, So you just set it to default to checking? I guess that is a choice set up by the bank?

 

All good until you need to find the savings account. Is it not a combo box? Can’t Jaws find it with the C for that control?

 

Then Maybe again it is a Mouse over type that I have little to no experience with and don’t really understand myself.

It would be cool to know how some of the web controls work.

 

Have a great day.

Shannon

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan
Sent: Saturday, June 3, 2017 4:35 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Hello Shannon,

I do not need to find that box in order to complete a transaction now, as it is set to checking, and draws the funds from there automatically. I created another transaction to check, and the confirm page/button did come up but still JAWS did not report a select account option box. I will  get a sighted friend to check for me at the next opportunity.

Cheers Kevin.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: June 2, 2017 7:50 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Thanks for the update,

So if that is not reported by JAWS how do you know that it is there without another pair of eyes? Are you still left on your own to wait? Or did this lesson teach you how to find the account choice area so that doesn’t happen and be able to complete the transaction?

Thanks

Shannon

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan
Sent: Friday, June 2, 2017 9:39 AM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hello Shannon,

I wrote to the help line on the site, first I received an instruction to insure I pressed the confirmation button. Then I replied that it was not coming up and that I was using a screen reader. I was told that the issue was probably particular to my software, and was left to my own devices, so I wrote to the technical help address on the site,  and during our email exchange I offered to come into the branch laptop in  tow. Actually all I really needed was sighted assistance to report the account selection box that JAWS did not.

The best advice I could give after this is to use the insert control and L for list, T for table, B for button etc., And sadly, sighted assistance when you are stuck.

Cheers Kevin.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: June 1, 2017 7:25 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Kevin, I've been watching the saga. I'm glad you figured out the problem, but how did you solve it?

I have issues finding controlthings on my banking site as well. Just wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone


On Jun 1, 2017, at 4:27 PM, Kevin Hourigan <kevinthourigan@...> wrote:

Hello All,

Problem solved; when I pressed the “Pay Bills” button a little box came  up asking if it was to come from checking or savings, which JAWS did not recognize.  

Cheers Kevin


Lisle, Ted (CHFS DMS)
 

Radio buttons are quickly accessible, when available, with JAWS-F3, followed by the letter R.  They get quite a workout over here.

 

ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Monday, June 05, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Sieghard,

I am now back at the unit with JAWS on it. Smile

I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha

I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.

 

I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.

The Touch Curser seems to be pretty cool but, I don’t understand it either.  It doesn’t seem to find the things I know are there either.

I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen.  I don’t have much luck using the JAWS curser i.e. mouse  to find things I know are there.

There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”

Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt  apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?

 

Thanks

Shannon

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Friday, June 2, 2017 11:32 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Shannon,

 

I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.

I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws

I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.

I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Thursday, June 1, 2017 7:25 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Kevin, I've been watching the saga. I'm glad you figured out the problem, but how did you solve it?

I have issues finding controlthings on my banking site as well. Just wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone


On Jun 1, 2017, at 4:27 PM, Kevin Hourigan <kevinthourigan@...> wrote:

Hello All,

Problem solved; when I pressed the “Pay Bills” button a little box came  up asking if it was to come from checking or savings, which JAWS did not recognize.  

Cheers Kevin


Sieghard Weitzel <sieghard@...>
 

Hi Ted,

 

Can you explain your Jaws+F3 and R command? Jaws Key+F3 is “find next” and I can’t see any connection to radio buttons. Usually a simple “r” is sufficient to move to a radio button.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 6:38 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Radio buttons are quickly accessible, when available, with JAWS-F3, followed by the letter R.  They get quite a workout over here.

 

ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Monday, June 05, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Sieghard,

I am now back at the unit with JAWS on it. Smile

I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha

I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.

 

I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.

The Touch Curser seems to be pretty cool but, I don’t understand it either.  It doesn’t seem to find the things I know are there either.

I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen.  I don’t have much luck using the JAWS curser i.e. mouse  to find things I know are there.

There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”

Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt  apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?

 

Thanks

Shannon

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Friday, June 2, 2017 11:32 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Shannon,

 

I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.

I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws

I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.

I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Thursday, June 1, 2017 7:25 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Kevin, I've been watching the saga. I'm glad you figured out the problem, but how did you solve it?

I have issues finding controlthings on my banking site as well. Just wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone


On Jun 1, 2017, at 4:27 PM, Kevin Hourigan <kevinthourigan@...> wrote:

Hello All,

Problem solved; when I pressed the “Pay Bills” button a little box came  up asking if it was to come from checking or savings, which JAWS did not recognize.  

Cheers Kevin


Lisle, Ted (CHFS DMS)
 

Radio buttons or other virtual elements have to be present in an app.  Otherwise, you get the Find command, as stated.  If you hear the phrase “virtual HTML features,” you’re on the right track.  You can scroll down a list of 19 such features, including radio buttons.

 

Ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 05, 2017 12:31 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Hi Ted,

 

Can you explain your Jaws+F3 and R command? Jaws Key+F3 is “find next” and I can’t see any connection to radio buttons. Usually a simple “r” is sufficient to move to a radio button.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 6:38 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Radio buttons are quickly accessible, when available, with JAWS-F3, followed by the letter R.  They get quite a workout over here.

 

ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Monday, June 05, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Sieghard,

I am now back at the unit with JAWS on it. Smile

I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha

I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.

 

I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.

The Touch Curser seems to be pretty cool but, I don’t understand it either.  It doesn’t seem to find the things I know are there either.

I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen.  I don’t have much luck using the JAWS curser i.e. mouse  to find things I know are there.

There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”

Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt  apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?

 

Thanks

Shannon

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Friday, June 2, 2017 11:32 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Shannon,

 

I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.

I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws

I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.

I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Thursday, June 1, 2017 7:25 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Kevin, I've been watching the saga. I'm glad you figured out the problem, but how did you solve it?

I have issues finding controlthings on my banking site as well. Just wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone


On Jun 1, 2017, at 4:27 PM, Kevin Hourigan <kevinthourigan@...> wrote:

Hello All,

Problem solved; when I pressed the “Pay Bills” button a little box came  up asking if it was to come from checking or savings, which JAWS did not recognize.  

Cheers Kevin


Sieghard Weitzel <sieghard@...>
 

Right, forgot about this feature since I rarely use it, I mostly just use the quick nav keys for radio buttons, checkboxes, form fields, buttons etc. but I may have to try and use this a bit more as sometimes when there are quite a few of the same element this might come in handy.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 10:45 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Radio buttons or other virtual elements have to be present in an app.  Otherwise, you get the Find command, as stated.  If you hear the phrase “virtual HTML features,” you’re on the right track.  You can scroll down a list of 19 such features, including radio buttons.

 

Ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 05, 2017 12:31 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Hi Ted,

 

Can you explain your Jaws+F3 and R command? Jaws Key+F3 is “find next” and I can’t see any connection to radio buttons. Usually a simple “r” is sufficient to move to a radio button.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 6:38 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Radio buttons are quickly accessible, when available, with JAWS-F3, followed by the letter R.  They get quite a workout over here.

 

ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Monday, June 05, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Sieghard,

I am now back at the unit with JAWS on it. Smile

I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha

I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.

 

I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.

The Touch Curser seems to be pretty cool but, I don’t understand it either.  It doesn’t seem to find the things I know are there either.

I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen.  I don’t have much luck using the JAWS curser i.e. mouse  to find things I know are there.

There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”

Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt  apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?

 

Thanks

Shannon

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Friday, June 2, 2017 11:32 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Shannon,

 

I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.

I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws

I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.

I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Thursday, June 1, 2017 7:25 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Kevin, I've been watching the saga. I'm glad you figured out the problem, but how did you solve it?

I have issues finding controlthings on my banking site as well. Just wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone


On Jun 1, 2017, at 4:27 PM, Kevin Hourigan <kevinthourigan@...> wrote:

Hello All,

Problem solved; when I pressed the “Pay Bills” button a little box came  up asking if it was to come from checking or savings, which JAWS did not recognize.  

Cheers Kevin


Kevin Hourigan <kevinthourigan@...>
 

Yes, now that I know of its existance I can navigate to it; a combo box.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: June 5, 2017 6:00 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Kevin, So you just set it to default to checking? I guess that is a choice set up by the bank?

 

All good until you need to find the savings account. Is it not a combo box? Can’t Jaws find it with the C for that control?

 

Then Maybe again it is a Mouse over type that I have little to no experience with and don’t really understand myself.

It would be cool to know how some of the web controls work.

 

Have a great day.

Shannon

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan
Sent: Saturday, June 3, 2017 4:35 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Hello Shannon,

I do not need to find that box in order to complete a transaction now, as it is set to checking, and draws the funds from there automatically. I created another transaction to check, and the confirm page/button did come up but still JAWS did not report a select account option box. I will  get a sighted friend to check for me at the next opportunity.

Cheers Kevin.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: June 2, 2017 7:50 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Thanks for the update,

So if that is not reported by JAWS how do you know that it is there without another pair of eyes? Are you still left on your own to wait? Or did this lesson teach you how to find the account choice area so that doesn’t happen and be able to complete the transaction?

Thanks

Shannon

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan
Sent: Friday, June 2, 2017 9:39 AM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hello Shannon,

I wrote to the help line on the site, first I received an instruction to insure I pressed the confirmation button. Then I replied that it was not coming up and that I was using a screen reader. I was told that the issue was probably particular to my software, and was left to my own devices, so I wrote to the technical help address on the site,  and during our email exchange I offered to come into the branch laptop in  tow. Actually all I really needed was sighted assistance to report the account selection box that JAWS did not.

The best advice I could give after this is to use the insert control and L for list, T for table, B for button etc., And sadly, sighted assistance when you are stuck.

Cheers Kevin.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: June 1, 2017 7:25 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Kevin, I've been watching the saga. I'm glad you figured out the problem, but how did you solve it?

I have issues finding controlthings on my banking site as well. Just wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone


On Jun 1, 2017, at 4:27 PM, Kevin Hourigan <kevinthourigan@...> wrote:

Hello All,

Problem solved; when I pressed the “Pay Bills” button a little box came  up asking if it was to come from checking or savings, which JAWS did not recognize.  

Cheers Kevin


Shannon
 

Whoo Hoo!

Kevin, I am glad that now we know how to get to that particular control. You are going to find them all over the place. You will find that is a very popular thing. Even when it would be more expedient to use a plane old edit box. IMO I find it tedious to have a combo box or pull down for the state field in an address form. I can type MO faster than using a pull down.

Happy bill paying!!

Shannon

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan
Sent: Monday, June 5, 2017 4:38 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Yes, now that I know of its existance I can navigate to it; a combo box.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: June 5, 2017 6:00 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Kevin, So you just set it to default to checking? I guess that is a choice set up by the bank?

 

All good until you need to find the savings account. Is it not a combo box? Can’t Jaws find it with the C for that control?

 

Then Maybe again it is a Mouse over type that I have little to no experience with and don’t really understand myself.

It would be cool to know how some of the web controls work.

 

Have a great day.

Shannon

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan
Sent: Saturday, June 3, 2017 4:35 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Hello Shannon,

I do not need to find that box in order to complete a transaction now, as it is set to checking, and draws the funds from there automatically. I created another transaction to check, and the confirm page/button did come up but still JAWS did not report a select account option box. I will  get a sighted friend to check for me at the next opportunity.

Cheers Kevin.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: June 2, 2017 7:50 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Thanks for the update,

So if that is not reported by JAWS how do you know that it is there without another pair of eyes? Are you still left on your own to wait? Or did this lesson teach you how to find the account choice area so that doesn’t happen and be able to complete the transaction?

Thanks

Shannon

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan
Sent: Friday, June 2, 2017 9:39 AM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hello Shannon,

I wrote to the help line on the site, first I received an instruction to insure I pressed the confirmation button. Then I replied that it was not coming up and that I was using a screen reader. I was told that the issue was probably particular to my software, and was left to my own devices, so I wrote to the technical help address on the site,  and during our email exchange I offered to come into the branch laptop in  tow. Actually all I really needed was sighted assistance to report the account selection box that JAWS did not.

The best advice I could give after this is to use the insert control and L for list, T for table, B for button etc., And sadly, sighted assistance when you are stuck.

Cheers Kevin.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: June 1, 2017 7:25 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Kevin, I've been watching the saga. I'm glad you figured out the problem, but how did you solve it?

I have issues finding controlthings on my banking site as well. Just wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone


On Jun 1, 2017, at 4:27 PM, Kevin Hourigan <kevinthourigan@...> wrote:

Hello All,

Problem solved; when I pressed the “Pay Bills” button a little box came  up asking if it was to come from checking or savings, which JAWS did not recognize.  

Cheers Kevin


Lisle, Ted (CHFS DMS)
 

You’d better believe it.  Our worker portal is chock full of both regular and radio buttons.

 

Ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 05, 2017 4:08 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Right, forgot about this feature since I rarely use it, I mostly just use the quick nav keys for radio buttons, checkboxes, form fields, buttons etc. but I may have to try and use this a bit more as sometimes when there are quite a few of the same element this might come in handy.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 10:45 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Radio buttons or other virtual elements have to be present in an app.  Otherwise, you get the Find command, as stated.  If you hear the phrase “virtual HTML features,” you’re on the right track.  You can scroll down a list of 19 such features, including radio buttons.

 

Ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 05, 2017 12:31 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Hi Ted,

 

Can you explain your Jaws+F3 and R command? Jaws Key+F3 is “find next” and I can’t see any connection to radio buttons. Usually a simple “r” is sufficient to move to a radio button.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 6:38 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Radio buttons are quickly accessible, when available, with JAWS-F3, followed by the letter R.  They get quite a workout over here.

 

ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Monday, June 05, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Sieghard,

I am now back at the unit with JAWS on it. Smile

I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha

I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.

 

I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.

The Touch Curser seems to be pretty cool but, I don’t understand it either.  It doesn’t seem to find the things I know are there either.

I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen.  I don’t have much luck using the JAWS curser i.e. mouse  to find things I know are there.

There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”

Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt  apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?

 

Thanks

Shannon

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Friday, June 2, 2017 11:32 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Shannon,

 

I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.

I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws

I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.

I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Thursday, June 1, 2017 7:25 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Kevin, I've been watching the saga. I'm glad you figured out the problem, but how did you solve it?

I have issues finding controlthings on my banking site as well. Just wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone


On Jun 1, 2017, at 4:27 PM, Kevin Hourigan <kevinthourigan@...> wrote:

Hello All,

Problem solved; when I pressed the “Pay Bills” button a little box came  up asking if it was to come from checking or savings, which JAWS did not recognize.  

Cheers Kevin


Shannon
 

Ted, Sieghard,

 

I saw these messages yesterday and I just re-read them.

Now I am befuttled.

R works for radio buttons in WE but I thought the nav key for a radio button in JAWS was A?

But if you use the insert F3 it switcheds over to R?

Hmmmm

Thanks

Shannon

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 5, 2017 3:08 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Right, forgot about this feature since I rarely use it, I mostly just use the quick nav keys for radio buttons, checkboxes, form fields, buttons etc. but I may have to try and use this a bit more as sometimes when there are quite a few of the same element this might come in handy.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 10:45 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Radio buttons or other virtual elements have to be present in an app.  Otherwise, you get the Find command, as stated.  If you hear the phrase “virtual HTML features,” you’re on the right track.  You can scroll down a list of 19 such features, including radio buttons.

 

Ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 05, 2017 12:31 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Hi Ted,

 

Can you explain your Jaws+F3 and R command? Jaws Key+F3 is “find next” and I can’t see any connection to radio buttons. Usually a simple “r” is sufficient to move to a radio button.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 6:38 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Radio buttons are quickly accessible, when available, with JAWS-F3, followed by the letter R.  They get quite a workout over here.

 

ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Monday, June 05, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Sieghard,

I am now back at the unit with JAWS on it. Smile

I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha

I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.

 

I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.

The Touch Curser seems to be pretty cool but, I don’t understand it either.  It doesn’t seem to find the things I know are there either.

I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen.  I don’t have much luck using the JAWS curser i.e. mouse  to find things I know are there.

There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”

Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt  apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?

 

Thanks

Shannon

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Friday, June 2, 2017 11:32 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Shannon,

 

I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.

I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws

I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.

I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Thursday, June 1, 2017 7:25 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Kevin, I've been watching the saga. I'm glad you figured out the problem, but how did you solve it?

I have issues finding controlthings on my banking site as well. Just wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone


On Jun 1, 2017, at 4:27 PM, Kevin Hourigan <kevinthourigan@...> wrote:

Hello All,

Problem solved; when I pressed the “Pay Bills” button a little box came  up asking if it was to come from checking or savings, which JAWS did not recognize.  

Cheers Kevin


Andrew J. LaPointe
 

        Hi, does anyone know of how to take advantage of the deposit feature on the I phone within a banking app?
It seems that you need to align the camera just right to capture the check.  Also, it seems that you need to shut off voice over so to make it work.  I asked the credit union to see if it could be a better way but, they said that they could do it for me.....not the answer I am looking for.  Thank you for any help here.  Andy and Shubert
 

From: Shannon
Sent: Tuesday, June 06, 2017 8:34 AM
Subject: Re: On Line Banking Update
 

Ted, Sieghard,

 

I saw these messages yesterday and I just re-read them.

Now I am befuttled.

R works for radio buttons in WE but I thought the nav key for a radio button in JAWS was A?

But if you use the insert F3 it switcheds over to R?

Hmmmm

Thanks

Shannon

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 5, 2017 3:08 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Right, forgot about this feature since I rarely use it, I mostly just use the quick nav keys for radio buttons, checkboxes, form fields, buttons etc. but I may have to try and use this a bit more as sometimes when there are quite a few of the same element this might come in handy.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 10:45 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Radio buttons or other virtual elements have to be present in an app.  Otherwise, you get the Find command, as stated.  If you hear the phrase “virtual HTML features,” you’re on the right track.  You can scroll down a list of 19 such features, including radio buttons.

 

Ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 05, 2017 12:31 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Hi Ted,

 

Can you explain your Jaws+F3 and R command? Jaws Key+F3 is “find next” and I can’t see any connection to radio buttons. Usually a simple “r” is sufficient to move to a radio button.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 6:38 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Radio buttons are quickly accessible, when available, with JAWS-F3, followed by the letter R.  They get quite a workout over here.

 

ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Monday, June 05, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Sieghard,

I am now back at the unit with JAWS on it. Smile

I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha

I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.

 

I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.

The Touch Curser seems to be pretty cool but, I don’t understand it either.  It doesn’t seem to find the things I know are there either.

I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen.  I don’t have much luck using the JAWS curser i.e. mouse  to find things I know are there.

There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”

Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt  apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?

 

Thanks

Shannon

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Friday, June 2, 2017 11:32 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Shannon,

 

I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.

I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws

I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.

I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Thursday, June 1, 2017 7:25 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Kevin, I've been watching the saga. I'm glad you figured out the problem, but how did you solve it?

I have issues finding controlthings on my banking site as well. Just wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone


On Jun 1, 2017, at 4:27 PM, Kevin Hourigan <kevinthourigan@...> wrote:

Hello All,

Problem solved; when I pressed the “Pay Bills” button a little box came  up asking if it was to come from checking or savings, which JAWS did not recognize. 

Cheers Kevin


Jonas Voll
 

It will be hard to do if you cant see I am low vision and use Bank of America kind of tuff!

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.


From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew J. LaPointe
Sent: Tuesday, June 6, 2017 7:49 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

        Hi, does anyone know of how to take advantage of the deposit feature on the I phone within a banking app?

It seems that you need to align the camera just right to capture the check.  Also, it seems that you need to shut off voice over so to make it work.  I asked the credit union to see if it could be a better way but, they said that they could do it for me.....not the answer I am looking for.  Thank you for any help here.  Andy and Shubert

 

From: Shannon

Sent: Tuesday, June 06, 2017 8:34 AM

Subject: Re: On Line Banking Update

 

Ted, Sieghard,

 

I saw these messages yesterday and I just re-read them.

Now I am befuttled.

R works for radio buttons in WE but I thought the nav key for a radio button in JAWS was A?

But if you use the insert F3 it switcheds over to R?

Hmmmm

Thanks

Shannon

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 5, 2017 3:08 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Right, forgot about this feature since I rarely use it, I mostly just use the quick nav keys for radio buttons, checkboxes, form fields, buttons etc. but I may have to try and use this a bit more as sometimes when there are quite a few of the same element this might come in handy.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 10:45 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Radio buttons or other virtual elements have to be present in an app.  Otherwise, you get the Find command, as stated.  If you hear the phrase “virtual HTML features,” you’re on the right track.  You can scroll down a list of 19 such features, including radio buttons.

 

Ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 05, 2017 12:31 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Hi Ted,

 

Can you explain your Jaws+F3 and R command? Jaws Key+F3 is “find next” and I can’t see any connection to radio buttons. Usually a simple “r” is sufficient to move to a radio button.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 6:38 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Radio buttons are quickly accessible, when available, with JAWS-F3, followed by the letter R.  They get quite a workout over here.

 

ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Monday, June 05, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Sieghard,

I am now back at the unit with JAWS on it. Smile

I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha

I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.

 

I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.

The Touch Curser seems to be pretty cool but, I don’t understand it either.  It doesn’t seem to find the things I know are there either.

I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen.  I don’t have much luck using the JAWS curser i.e. mouse  to find things I know are there.

There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”

Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt  apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?

 

Thanks

Shannon

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Friday, June 2, 2017 11:32 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Shannon,

 

I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.

I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws

I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.

I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Thursday, June 1, 2017 7:25 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Kevin, I've been watching the saga. I'm glad you figured out the problem, but how did you solve it?

I have issues finding controlthings on my banking site as well. Just wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone


On Jun 1, 2017, at 4:27 PM, Kevin Hourigan <kevinthourigan@...> wrote:

Hello All,

Problem solved; when I pressed the “Pay Bills” button a little box came  up asking if it was to come from checking or savings, which JAWS did not recognize. 

Cheers Kevin

 
SonicWall identified this message as clean.
To manage your junk mail go to https://nospam.envisionus.com 
and 
logon with your domain userid and password.
If you consider this email to be spam please forward it to 
'spam@...'

NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.



Ekstrand, Pamela A. -ND
 

Hi Shannon,

You are correct that the key used to find radio buttons in JAWS is "A". However, if you press insert and F3, you will get a list of controls that you can arrow through to choose different controls. If you are in this list and press "R", it will take you to the radio buttons entry in the list since it begins with "R". Once that choice is highlighted, if you press enter, you will get a list of all the radio buttons.

I hope that makes some sense.

Pam



________________________________________
From: main@jfw.groups.io [main@jfw.groups.io] on behalf of Shannon [shannon@bartchroofing.com]
Sent: Tuesday, June 6, 2017 8:34 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

Ted, Sieghard,

I saw these messages yesterday and I just re-read them.
Now I am befuttled.
R works for radio buttons in WE but I thought the nav key for a radio button in JAWS was A?
But if you use the insert F3 it switcheds over to R?
Hmmmm
Thanks
Shannon

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 5, 2017 3:08 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

Right, forgot about this feature since I rarely use it, I mostly just use the quick nav keys for radio buttons, checkboxes, form fields, buttons etc. but I may have to try and use this a bit more as sometimes when there are quite a few of the same element this might come in handy.

Regards,
Sieghard

From: main@jfw.groups.io<mailto:main@jfw.groups.io> [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 10:45 AM
To: main@jfw.groups.io<mailto:main@jfw.groups.io>
Subject: Re: On Line Banking Update

Radio buttons or other virtual elements have to be present in an app. Otherwise, you get the Find command, as stated. If you hear the phrase “virtual HTML features,” you’re on the right track. You can scroll down a list of 19 such features, including radio buttons.

Ted

From: main@jfw.groups.io<mailto:main@jfw.groups.io> [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 05, 2017 12:31 PM
To: main@jfw.groups.io<mailto:main@jfw.groups.io>
Subject: Re: On Line Banking Update

Hi Ted,

Can you explain your Jaws+F3 and R command? Jaws Key+F3 is “find next” and I can’t see any connection to radio buttons. Usually a simple “r” is sufficient to move to a radio button.


From: main@jfw.groups.io<mailto:main@jfw.groups.io> [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 6:38 AM
To: main@jfw.groups.io<mailto:main@jfw.groups.io>
Subject: Re: On Line Banking Update

Radio buttons are quickly accessible, when available, with JAWS-F3, followed by the letter R. They get quite a workout over here.

ted

From: main@jfw.groups.io<mailto:main@jfw.groups.io> [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Monday, June 05, 2017 8:55 AM
To: main@jfw.groups.io<mailto:main@jfw.groups.io>
Subject: Re: On Line Bankingg Update

Hi Sieghard,
I am now back at the unit with JAWS on it. Smile
I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha
I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.

I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.
The Touch Curser seems to be pretty cool but, I don’t understand it either. It doesn’t seem to find the things I know are there either.
I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen. I don’t have much luck using the JAWS curser i.e. mouse to find things I know are there.
There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”
Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?

Thanks
Shannon



From: main@jfw.groups.io<mailto:main@jfw.groups.io> [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Friday, June 2, 2017 11:32 PM
To: main@jfw.groups.io<mailto:main@jfw.groups.io>
Subject: Re: On Line Bankingg Update

Hi Shannon,

I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.
I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws
I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.
I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.

Regards,
Sieghard

From: main@jfw.groups.io<mailto:main@jfw.groups.io> [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Thursday, June 1, 2017 7:25 PM
To: main@jfw.groups.io<mailto:main@jfw.groups.io>
Subject: Re: On Line Bankingg Update

Hi Kevin, I've been watching the saga. I'm glad you figured out the problem, but how did you solve it?
I have issues finding controlthings on my banking site as well. Just wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone

On Jun 1, 2017, at 4:27 PM, Kevin Hourigan <kevinthourigan@gmail.com<mailto:kevinthourigan@gmail.com>> wrote:
[cid:image001.gif@01D2DAE2.39109DA0]
Hello All,
Problem solved; when I pressed the “Pay Bills” button a little box came up asking if it was to come from checking or savings, which JAWS did not recognize.
Cheers Kevin


Shannon
 

I have also had issue with this.

My thought to fix it. (Which I haven’t invented yet!) Create a phone stand that will fit the check under neith the camera. On paper this works but I don’t know about reality.

Other than that I have my sister do it. Smile

Shannon

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonas Voll
Sent: Tuesday, June 6, 2017 8:22 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

It will be hard to do if you cant see I am low vision and use Bank of America kind of tuff!

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew J. LaPointe
Sent: Tuesday, June 6, 2017 7:49 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

        Hi, does anyone know of how to take advantage of the deposit feature on the I phone within a banking app?

It seems that you need to align the camera just right to capture the check.  Also, it seems that you need to shut off voice over so to make it work.  I asked the credit union to see if it could be a better way but, they said that they could do it for me.....not the answer I am looking for.  Thank you for any help here.  Andy and Shubert

 

From: Shannon

Sent: Tuesday, June 06, 2017 8:34 AM

Subject: Re: On Line Banking Update

 

Ted, Sieghard,

 

I saw these messages yesterday and I just re-read them.

Now I am befuttled.

R works for radio buttons in WE but I thought the nav key for a radio button in JAWS was A?

But if you use the insert F3 it switcheds over to R?

Hmmmm

Thanks

Shannon

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 5, 2017 3:08 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Right, forgot about this feature since I rarely use it, I mostly just use the quick nav keys for radio buttons, checkboxes, form fields, buttons etc. but I may have to try and use this a bit more as sometimes when there are quite a few of the same element this might come in handy.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 10:45 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Radio buttons or other virtual elements have to be present in an app.  Otherwise, you get the Find command, as stated.  If you hear the phrase “virtual HTML features,” you’re on the right track.  You can scroll down a list of 19 such features, including radio buttons.

 

Ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 05, 2017 12:31 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Hi Ted,

 

Can you explain your Jaws+F3 and R command? Jaws Key+F3 is “find next” and I can’t see any connection to radio buttons. Usually a simple “r” is sufficient to move to a radio button.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 6:38 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Radio buttons are quickly accessible, when available, with JAWS-F3, followed by the letter R.  They get quite a workout over here.

 

ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Monday, June 05, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Sieghard,

I am now back at the unit with JAWS on it. Smile

I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha

I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.

 

I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.

The Touch Curser seems to be pretty cool but, I don’t understand it either.  It doesn’t seem to find the things I know are there either.

I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen.  I don’t have much luck using the JAWS curser i.e. mouse  to find things I know are there.

There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”

Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt  apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?

 

Thanks

Shannon

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Friday, June 2, 2017 11:32 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Shannon,

 

I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.

I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws

I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.

I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Thursday, June 1, 2017 7:25 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Kevin, I've been watching the saga. I'm glad you figured out the problem, but how did you solve it?

I have issues finding controlthings on my banking site as well. Just wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone


On Jun 1, 2017, at 4:27 PM, Kevin Hourigan <kevinthourigan@...> wrote:

Hello All,

Problem solved; when I pressed the “Pay Bills” button a little box came  up asking if it was to come from checking or savings, which JAWS did not recognize. 

Cheers Kevin

 
SonicWall identified this message as clean.
To manage your junk mail go to https://nospam.envisionus.com 
and 
logon with your domain userid and password.
If you consider this email to be spam please forward it to 
'spam@...'

NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.

 


Shannon
 

Ok, I guess that makes sense but why not use the r for the radio button in
the first place, and keep it consistent?
Can anyone explain the purpose of regions?
What are they and why do I care?

Can I switch the R to radio and make the A for regions?
Thanks
Shannon

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ekstrand,
Pamela A. -ND
Sent: Tuesday, June 6, 2017 9:21 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

Hi Shannon,

You are correct that the key used to find radio buttons in JAWS is "A".
However, if you press insert and F3, you will get a list of controls that
you can arrow through to choose different controls. If you are in this list
and press "R", it will take you to the radio buttons entry in the list since
it begins with "R". Once that choice is highlighted, if you press enter,
you will get a list of all the radio buttons.

I hope that makes some sense.

Pam



________________________________________
From: main@jfw.groups.io [main@jfw.groups.io] on behalf of Shannon
[shannon@bartchroofing.com]
Sent: Tuesday, June 6, 2017 8:34 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

Ted, Sieghard,

I saw these messages yesterday and I just re-read them.
Now I am befuttled.
R works for radio buttons in WE but I thought the nav key for a radio button
in JAWS was A?
But if you use the insert F3 it switcheds over to R?
Hmmmm
Thanks
Shannon

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard
Weitzel
Sent: Monday, June 5, 2017 3:08 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

Right, forgot about this feature since I rarely use it, I mostly just use
the quick nav keys for radio buttons, checkboxes, form fields, buttons etc.
but I may have to try and use this a bit more as sometimes when there are
quite a few of the same element this might come in handy.

Regards,
Sieghard

From: main@jfw.groups.io<mailto:main@jfw.groups.io>
[mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 10:45 AM
To: main@jfw.groups.io<mailto:main@jfw.groups.io>
Subject: Re: On Line Banking Update

Radio buttons or other virtual elements have to be present in an app.
Otherwise, you get the Find command, as stated. If you hear the phrase
"virtual HTML features," you're on the right track. You can scroll down a
list of 19 such features, including radio buttons.

Ted

From: main@jfw.groups.io<mailto:main@jfw.groups.io>
[mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 05, 2017 12:31 PM
To: main@jfw.groups.io<mailto:main@jfw.groups.io>
Subject: Re: On Line Banking Update

Hi Ted,

Can you explain your Jaws+F3 and R command? Jaws Key+F3 is "find next" and I
can't see any connection to radio buttons. Usually a simple "r" is
sufficient to move to a radio button.


From: main@jfw.groups.io<mailto:main@jfw.groups.io>
[mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 6:38 AM
To: main@jfw.groups.io<mailto:main@jfw.groups.io>
Subject: Re: On Line Banking Update

Radio buttons are quickly accessible, when available, with JAWS-F3, followed
by the letter R. They get quite a workout over here.

ted

From: main@jfw.groups.io<mailto:main@jfw.groups.io>
[mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Monday, June 05, 2017 8:55 AM
To: main@jfw.groups.io<mailto:main@jfw.groups.io>
Subject: Re: On Line Bankingg Update

Hi Sieghard,
I am now back at the unit with JAWS on it. Smile
I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha
I am slowly trying to get used to the way JAWS does stuff. I have to admit
that I still fall back on WE for a lot of things because it is just faster
to get things done. I try to use JAWS to do things I know how to do. I find
myself having to turn WE back on to get things finished.

I do know the C for combo box, H heading, A for radio button (but I am used
to that function being R) I don't understand the Regions? That is now what R
is for.
The Touch Curser seems to be pretty cool but, I don't understand it either.
It doesn't seem to find the things I know are there either.
I don't seem to have any luck using the JAWS find command at all. It never
finds things I know are on the screen. I don't have much luck using the
JAWS curser i.e. mouse to find things I know are there.
There are tons of things about JAWS that I don't know. I am slowly plugging
away at the manual when I find a problem and think "there is a something for
this"
Like just now. I had some spelling errors in my message. WE has a handy
little thing where you can jump to the next and prior spelling errors. Alt
and semicolon for prior and alt apostrophe for next. I find it very handy I
wonder If JAWS has a feature like this?

Thanks
Shannon



From: main@jfw.groups.io<mailto:main@jfw.groups.io>
[mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Friday, June 2, 2017 11:32 PM
To: main@jfw.groups.io<mailto:main@jfw.groups.io>
Subject: Re: On Line Bankingg Update

Hi Shannon,

I don't want to assume the level of Jaws knowledge you have for navigating
websites, but on a scale from 1 to 10 where 10 is super expert, where would
you rate your knowledge of the tools and features Jaws offers? By those I
mean things like using quick nav keys like c, b,t, l, r and so on as well as
features like Jaws Find, setting bookmarks, making sure you correctly
activate mouseOver links etc.
I am a Scotia Bank customer in Canada and also use the CIBC website as I
have a Visa from them and while of course this issue Kevin describes may
very well be impossible for Jaws to deal with, I have certainly helped
people with problems which ended up being quite workable form somebody who
really knows to get the most out of Jaws
I am also curious whether now that Kevin got an explanation of the problem
if he can now get Jaws to do what is necessary without sighted help.
I have numerous times needed sighted help to explain to me what was going on
before I could deal with it using Jaws by myself.

Regards,
Sieghard

From: main@jfw.groups.io<mailto:main@jfw.groups.io>
[mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Thursday, June 1, 2017 7:25 PM
To: main@jfw.groups.io<mailto:main@jfw.groups.io>
Subject: Re: On Line Bankingg Update

Hi Kevin, I've been watching the saga. I'm glad you figured out the problem,
but how did you solve it?
I have issues finding controlthings on my banking site as well. Just
wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone

On Jun 1, 2017, at 4:27 PM, Kevin Hourigan
<kevinthourigan@gmail.com<mailto:kevinthourigan@gmail.com>> wrote:
[cid:image001.gif@01D2DAE2.39109DA0]
Hello All,
Problem solved; when I pressed the "Pay Bills" button a little box came up
asking if it was to come from checking or savings, which JAWS did not
recognize.
Cheers Kevin


Sieghard Weitzel <sieghard@...>
 

There are a number of stands out there, the Standscan, the Fopydia or whatever it’s called, the Giraffe…

You may need a bit of help to do it the first time and to maybe set up some sort of guide for placing the cheque, but I’m sure it could be done reliably with one of these stands and maybe also with lots of practice free hand. I guess I have to give it a try some time, maybe I’ll write a cheque to myself and try it.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Tuesday, June 6, 2017 7:30 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

I have also had issue with this.

My thought to fix it. (Which I haven’t invented yet!) Create a phone stand that will fit the check under neith the camera. On paper this works but I don’t know about reality.

Other than that I have my sister do it. Smile

Shannon

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonas Voll
Sent: Tuesday, June 6, 2017 8:22 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

It will be hard to do if you cant see I am low vision and use Bank of America kind of tuff!

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew J. LaPointe
Sent: Tuesday, June 6, 2017 7:49 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

        Hi, does anyone know of how to take advantage of the deposit feature on the I phone within a banking app?

It seems that you need to align the camera just right to capture the check.  Also, it seems that you need to shut off voice over so to make it work.  I asked the credit union to see if it could be a better way but, they said that they could do it for me.....not the answer I am looking for.  Thank you for any help here.  Andy and Shubert

 

From: Shannon

Sent: Tuesday, June 06, 2017 8:34 AM

Subject: Re: On Line Banking Update

 

Ted, Sieghard,

 

I saw these messages yesterday and I just re-read them.

Now I am befuttled.

R works for radio buttons in WE but I thought the nav key for a radio button in JAWS was A?

But if you use the insert F3 it switcheds over to R?

Hmmmm

Thanks

Shannon

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 5, 2017 3:08 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Right, forgot about this feature since I rarely use it, I mostly just use the quick nav keys for radio buttons, checkboxes, form fields, buttons etc. but I may have to try and use this a bit more as sometimes when there are quite a few of the same element this might come in handy.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 10:45 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Radio buttons or other virtual elements have to be present in an app.  Otherwise, you get the Find command, as stated.  If you hear the phrase “virtual HTML features,” you’re on the right track.  You can scroll down a list of 19 such features, including radio buttons.

 

Ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 05, 2017 12:31 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Hi Ted,

 

Can you explain your Jaws+F3 and R command? Jaws Key+F3 is “find next” and I can’t see any connection to radio buttons. Usually a simple “r” is sufficient to move to a radio button.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 6:38 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Radio buttons are quickly accessible, when available, with JAWS-F3, followed by the letter R.  They get quite a workout over here.

 

ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Monday, June 05, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Sieghard,

I am now back at the unit with JAWS on it. Smile

I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha

I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.

 

I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.

The Touch Curser seems to be pretty cool but, I don’t understand it either.  It doesn’t seem to find the things I know are there either.

I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen.  I don’t have much luck using the JAWS curser i.e. mouse  to find things I know are there.

There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”

Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt  apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?

 

Thanks

Shannon

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Friday, June 2, 2017 11:32 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Shannon,

 

I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.

I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws

I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.

I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Thursday, June 1, 2017 7:25 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Kevin, I've been watching the saga. I'm glad you figured out the problem, but how did you solve it?

I have issues finding controlthings on my banking site as well. Just wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone


On Jun 1, 2017, at 4:27 PM, Kevin Hourigan <kevinthourigan@...> wrote:

Hello All,

Problem solved; when I pressed the “Pay Bills” button a little box came  up asking if it was to come from checking or savings, which JAWS did not recognize. 

Cheers Kevin

 
SonicWall identified this message as clean.
To manage your junk mail go to https://nospam.envisionus.com 
and 
logon with your domain userid and password.
If you consider this email to be spam please forward it to 
'spam@...'

NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.

 


David & his pack of dogs <myguidedogis@...>
 

Alternatively, you could write a cheque to me.  LOL. 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Tuesday, June 6, 2017 10:09 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

There are a number of stands out there, the Standscan, the Fopydia or whatever it’s called, the Giraffe…

You may need a bit of help to do it the first time and to maybe set up some sort of guide for placing the cheque, but I’m sure it could be done reliably with one of these stands and maybe also with lots of practice free hand. I guess I have to give it a try some time, maybe I’ll write a cheque to myself and try it.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Tuesday, June 6, 2017 7:30 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

I have also had issue with this.

My thought to fix it. (Which I haven’t invented yet!) Create a phone stand that will fit the check under neith the camera. On paper this works but I don’t know about reality.

Other than that I have my sister do it. Smile

Shannon

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonas Voll
Sent: Tuesday, June 6, 2017 8:22 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

It will be hard to do if you cant see I am low vision and use Bank of America kind of tuff!

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew J. LaPointe
Sent: Tuesday, June 6, 2017 7:49 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

        Hi, does anyone know of how to take advantage of the deposit feature on the I phone within a banking app?

It seems that you need to align the camera just right to capture the check.  Also, it seems that you need to shut off voice over so to make it work.  I asked the credit union to see if it could be a better way but, they said that they could do it for me.....not the answer I am looking for.  Thank you for any help here.  Andy and Shubert

 

From: Shannon

Sent: Tuesday, June 06, 2017 8:34 AM

Subject: Re: On Line Banking Update

 

Ted, Sieghard,

 

I saw these messages yesterday and I just re-read them.

Now I am befuttled.

R works for radio buttons in WE but I thought the nav key for a radio button in JAWS was A?

But if you use the insert F3 it switcheds over to R?

Hmmmm

Thanks

Shannon

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 5, 2017 3:08 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Right, forgot about this feature since I rarely use it, I mostly just use the quick nav keys for radio buttons, checkboxes, form fields, buttons etc. but I may have to try and use this a bit more as sometimes when there are quite a few of the same element this might come in handy.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 10:45 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Radio buttons or other virtual elements have to be present in an app.  Otherwise, you get the Find command, as stated.  If you hear the phrase “virtual HTML features,” you’re on the right track.  You can scroll down a list of 19 such features, including radio buttons.

 

Ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 05, 2017 12:31 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Hi Ted,

 

Can you explain your Jaws+F3 and R command? Jaws Key+F3 is “find next” and I can’t see any connection to radio buttons. Usually a simple “r” is sufficient to move to a radio button.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 6:38 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Radio buttons are quickly accessible, when available, with JAWS-F3, followed by the letter R.  They get quite a workout over here.

 

ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Monday, June 05, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Sieghard,

I am now back at the unit with JAWS on it. Smile

I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha

I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.

 

I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.

The Touch Curser seems to be pretty cool but, I don’t understand it either.  It doesn’t seem to find the things I know are there either.

I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen.  I don’t have much luck using the JAWS curser i.e. mouse  to find things I know are there.

There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”

Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt  apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?

 

Thanks

Shannon

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Friday, June 2, 2017 11:32 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Shannon,

 

I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.

I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws

I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.

I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Thursday, June 1, 2017 7:25 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Kevin, I've been watching the saga. I'm glad you figured out the problem, but how did you solve it?

I have issues finding controlthings on my banking site as well. Just wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone


On Jun 1, 2017, at 4:27 PM, Kevin Hourigan <kevinthourigan@...> wrote:

Hello All,

Problem solved; when I pressed the “Pay Bills” button a little box came  up asking if it was to come from checking or savings, which JAWS did not recognize. 

Cheers Kevin

 
SonicWall identified this message as clean.
To manage your junk mail go to https://nospam.envisionus.com 
and 
logon with your domain userid and password.
If you consider this email to be spam please forward it to 
'spam@...'

NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.

 


Sieghard Weitzel <sieghard@...>
 

No, Insert+F3 brings up a list of all HTML elements, there are a total of 20 items in this list, you can use first letter navigation to go to a particular list like “l” will take you to the links list, press it again or down arrow and you get to the list items list, again or down arrow and you get to the lists list.

“r” will go first to  the radio buttons list and if you press it a second time it will go to  the Regions list.

Selecting the links list is the same as pressing Insert+F7, it’s just that if you don’t remember the shortcut keys like Insert+F5 for a list of forms fields, Insert+F6 for a list of headings and Insert+F7 for links, you can just remember this one shortcut, Insert+F3 and access all possible lists from there just as  you can access all settings items with Insert+F2 instead of having to remember that Insert+6 is for the Settings Centre, Insert+7 is for the Window Classes, Insert+8 is for the keyboard manager etc.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Tuesday, June 6, 2017 5:34 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Ted, Sieghard,

 

I saw these messages yesterday and I just re-read them.

Now I am befuttled.

R works for radio buttons in WE but I thought the nav key for a radio button in JAWS was A?

But if you use the insert F3 it switcheds over to R?

Hmmmm

Thanks

Shannon

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 5, 2017 3:08 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Right, forgot about this feature since I rarely use it, I mostly just use the quick nav keys for radio buttons, checkboxes, form fields, buttons etc. but I may have to try and use this a bit more as sometimes when there are quite a few of the same element this might come in handy.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 10:45 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Radio buttons or other virtual elements have to be present in an app.  Otherwise, you get the Find command, as stated.  If you hear the phrase “virtual HTML features,” you’re on the right track.  You can scroll down a list of 19 such features, including radio buttons.

 

Ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Monday, June 05, 2017 12:31 PM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Hi Ted,

 

Can you explain your Jaws+F3 and R command? Jaws Key+F3 is “find next” and I can’t see any connection to radio buttons. Usually a simple “r” is sufficient to move to a radio button.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lisle, Ted (CHFS DMS)
Sent: Monday, June 5, 2017 6:38 AM
To: main@jfw.groups.io
Subject: Re: On Line Banking Update

 

Radio buttons are quickly accessible, when available, with JAWS-F3, followed by the letter R.  They get quite a workout over here.

 

ted

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Monday, June 05, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Sieghard,

I am now back at the unit with JAWS on it. Smile

I would say on a scale of 1 to 10, I fall at maybe 1.5? Haha

I am slowly trying to get used to the way JAWS does stuff. I have to admit that I still fall back on WE for a lot of things because it is just faster to get things done. I try to use JAWS to do things I know how to do. I find myself having to turn WE back on to get things finished.

 

I do know the C for combo box, H heading, A for radio button (but I am used to that function being R) I don’t understand the Regions? That is now what R is for.

The Touch Curser seems to be pretty cool but, I don’t understand it either.  It doesn’t seem to find the things I know are there either.

I don’t seem to have any luck using the JAWS find command at all. It never finds things I know are on the screen.  I don’t have much luck using the JAWS curser i.e. mouse  to find things I know are there.

There are tons of things about JAWS that I don’t know. I am slowly plugging away at the manual when I find a problem and think “there is a something for this”

Like just now… I had some spelling errors in my message. WE has a handy little thing where you can jump to the next and prior spelling errors. Alt and semicolon for prior and alt  apostrophe for next. I find it very handy I wonder If JAWS has a feature like this?

 

Thanks

Shannon

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Friday, June 2, 2017 11:32 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Shannon,

 

I don’t want to assume the level of Jaws knowledge you have for navigating websites, but on a scale from 1 to 10 where 10 is super expert, where would you rate your knowledge of the tools and features Jaws offers? By those I mean things like using quick nav keys like c, b,t, l, r and so on as well as features like Jaws Find, setting bookmarks, making sure you correctly activate mouseOver links etc.

I am a Scotia Bank customer in Canada and also use the CIBC website as I have a Visa from them and while of course this issue Kevin describes may very well be impossible for Jaws to deal with, I have certainly helped people with problems which ended up being quite workable form somebody who really knows to get the most out of Jaws

I am also curious whether now that Kevin got an explanation of the problem if he can now get Jaws to do what is necessary without sighted help.

I have numerous times needed sighted help to explain to me what was going on before I could deal with it using Jaws by myself.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Thursday, June 1, 2017 7:25 PM
To: main@jfw.groups.io
Subject: Re: On Line Bankingg Update

 

Hi Kevin, I've been watching the saga. I'm glad you figured out the problem, but how did you solve it?

I have issues finding controlthings on my banking site as well. Just wondering what the tricks and tips are. Thanks Shannon

Sent from my iPhone


On Jun 1, 2017, at 4:27 PM, Kevin Hourigan <kevinthourigan@...> wrote:

Hello All,

Problem solved; when I pressed the “Pay Bills” button a little box came  up asking if it was to come from checking or savings, which JAWS did not recognize.  

Cheers Kevin