jaws 18 install problem


Drew Hunthausen
 

Dear list,

When I try to upgrade my jaws 17 to 18 using the cd it works for a while and then gives me a Jaws runtime component error. Saying it could not install. Anyone know what this is and or what I need to do? thanks


Jason White
 

Drew Hunthausen <dhunthausen@gmail.com> wrote:
Anyone know what this is and or what I need to do? thanks

I don't know, but could you try downloading and installing it from the Freedom
Scientific Web site. I suggest downloading JAWS 18.0.2118 directly.

Does this produce the same error message?


Drew Hunthausen
 

Just tried this with the same result. I get this error message pretty
quickly after the start of the intalation.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jason
White via Groups.Io
Sent: Monday, December 12, 2016 11:05 AM
To: main@jfw.groups.io
Subject: Re: jaws 18 install problem

Drew Hunthausen <dhunthausen@gmail.com> wrote:
Anyone know what this is and or what I need to do? thanks

I don't know, but could you try downloading and installing it from the
Freedom Scientific Web site. I suggest downloading JAWS 18.0.2118 directly.

Does this produce the same error message?