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Jaws does not read the content of screen using jaws cursor.

l. radical #70495 Hello dear listers. For a long time i use a programm in order to trader in a exchange platform. The programm run under windows 7 who was the operating system using the jaws 15 version. Before few days ago i upgrade to windows 10 32 bit using the jaws 2019 version. How ever when i load the same programm in the new operating system the jaws does not read any content in the screen using the jaws cursor. I am able to read only the top and the bottom of the window. Any recomentation for a solution is wellcome and thanks for any assistance. regards, --Kostas--
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Sieghard Weitzel <sieghard@...> #70501 As much as you may not like this answer, there may not be a good solution for this. The Jaws cursor under Windows 10 has not nearly as much access to information as it did under Windows 7 simply because of how Microsoft allows screenreaders to get access to what is on the screen. I use a couple of applications at my store for accounting and my point of sale where I have similar issues. Vispero is working on this and you could try and see what happens if you turn off the accessibility display driver which is what Jaws has been using for a long time to get information. Do the following and then open your program and see if it helped: 1. Open Jaws Settings Center with Jaws Key + 6 on the number row 2. Make sure you have the default settings loaded by pressing Control + Shift + D 3. Type "acc" (the first 3 letters of accessibility) in the search box, then tab once and you should have the following two results: Speak Access Keys Within Web Pages checked, ReadingUse Accessibility Driver for Screen Capture checked, Miscellaneous not checked 4. Press the spacebar on the second option, Use Accessibility Display Driver" to clear the checkbox 5. Tab twice to OK and activate it. 6. Make sure you remember or keep these steps because you may find that some applications work better with the old accessibility display driver checked and some may work better when it is unchecked. And there is a bit of good news, Vispero is working on restoring more of the old Jaws cursor functionality with the new so-called GDI hooking method which is basically what Jaws uses to get information when the accessibility display driver is unchecked. Lastly, you may want to try the touch cursor with your program and see if you get anything with that, you can activate it by pressing Shift + PC Cursor (Numpad +), press the PC cursor twice quickly to deactivate the touch cursor again. You can read more about it here: Jaws Help > Help topics > Using Jaws > About cursors > Using the Touch cursor Regards, Sieghard Best regards, Sieghard toggle quoted message Show quoted text -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical Sent: Tuesday, July 2, 2019 12:33 AM To: main@jfw.groups.io Subject: Jaws does not read the content of screen using jaws cursor. Hello dear listers. For a long time i use a programm in order to trader in a exchange platform. The programm run under windows 7 who was the operating system using the jaws 15 version. Before few days ago i upgrade to windows 10 32 bit using the jaws 2019 version. How ever when i load the same programm in the new operating system the jaws does not read any content in the screen using the jaws cursor. I am able to read only the top and the bottom of the window. Any recomentation for a solution is wellcome and thanks for any assistance. regards, --Kostas--
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l. radical #70507 Dear Sieghard. I don't find words to thank you very much. Your solution works very fine. Thanks again for your breaf explanation. regards, --Kostas-- 2019-07-02 21:07 GMT+03:00, Sieghard Weitzel <sieghard@...>: As much as you may not like this answer, there may not be a good solution for this. The Jaws cursor under Windows 10 has not nearly as much access to information as it did under Windows 7 simply because of how Microsoft allows screenreaders to get access to what is on the screen. I use a couple of applications at my store for accounting and my point of sale where I have similar issues. Vispero is working on this and you could try and see what happens if you turn off the accessibility display driver which is what Jaws has been using for a long time to get information. Do the following and then open your program and see if it helped: 1. Open Jaws Settings Center with Jaws Key + 6 on the number row 2. Make sure you have the default settings loaded by pressing Control + Shift + D 3. Type "acc" (the first 3 letters of accessibility) in the search box, then tab once and you should have the following two results: Speak Access Keys Within Web Pages checked, Reading Use Accessibility Driver for Screen Capture checked, Miscellaneous not checked 4. Press the spacebar on the second option, Use Accessibility Display Driver" to clear the checkbox 5. Tab twice to OK and activate it. 6. Make sure you remember or keep these steps because you may find that some applications work better with the old accessibility display driver checked and some may work better when it is unchecked. And there is a bit of good news, Vispero is working on restoring more of the old Jaws cursor functionality with the new so-called GDI hooking method which is basically what Jaws uses to get information when the accessibility display driver is unchecked. Lastly, you may want to try the touch cursor with your program and see if you get anything with that, you can activate it by pressing Shift + PC Cursor (Numpad +), press the PC cursor twice quickly to deactivate the touch cursor again. You can read more about it here: Jaws Help > Help topics > Using Jaws > About cursors > Using the Touch cursor Regards, Sieghard Best regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical Sent: Tuesday, July 2, 2019 12:33 AM To: main@jfw.groups.io Subject: Jaws does not read the content of screen using jaws cursor. Hello dear listers. For a long time i use a programm in order to trader in a exchange platform. The programm run under windows 7 who was the operating system using the jaws 15 version. Before few days ago i upgrade to windows 10 32 bit using the jaws 2019 version. How ever when i load the same programm in the new operating system the jaws does not read any content in the screen using the jaws cursor. I am able to read only the top and the bottom of the window. Any recomentation for a solution is wellcome and thanks for any assistance. regards, --Kostas--
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netbat66 #70509 Use Accessibility > Driver for Screen Capture checked, Miscellaneous this option does not come up with my win10, jaws 2019 search results. **** > tab once and you should have the following two results: > Speak Access Keys Within Web Pages checked, Reading Use Accessibility > Driver for Screen Capture checked, Miscellaneous > not checked > 4. Press the spacebar on the second option, Use Accessibility Display > Driver" to clear the checkbox > 5. Tab twice to OK and activate it. > 6. Make sure you remember or keep these steps because you may find that some > applications work better with the old accessibility display driver checked > and some may work better when it is unchecked. > And there is a bit of good news, Vispero is working on restoring more of the > old Jaws cursor functionality with the new so-called GDI hooking method > which is basically what Jaws uses to get information when the accessibility > display driver is unchecked. > Lastly, you may want to try the touch cursor with your program and see if > you get anything with that, you can activate it by pressing Shift + PC > Cursor (Numpad +), press the PC cursor twice quickly to deactivate the touch > cursor again. You can read more about it here: > Jaws Help > Help topics > Using Jaws > About cursors > Using the Touch > cursor > > Regards, > Sieghard > > Best regards, > Sieghard > > -----Original Message----- > From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical > Sent: Tuesday, July 2, 2019 12:33 AM > To: main@jfw.groups.io > Subject: Jaws does not read the content of screen using jaws cursor. > > Hello dear listers. For a long time i use a programm in order to trader in a > exchange platform. The programm run under windows 7 who was the operating > system using the jaws 15 version. Before few days ago i upgrade to windows > 10 32 bit using the jaws 2019 version. How ever when i load the same > programm in the new operating system the jaws does not read any content in > the screen using the jaws cursor. I am able to read only the top and the > bottom of the window. Any recomentation for a solution is wellcome and > thanks for any assistance. > regards, > --Kostas-- > > > > > > >
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Sieghard Weitzel <sieghard@...> #70512 Do you make sure you have the default settings loaded? toggle quoted message Show quoted text From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66 Sent: Tuesday, July 2, 2019 7:01 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Use Accessibility > Driver for Screen Capture checked, Miscellaneous this option does not come up with my win10, jaws 2019 search results. **** > tab once and you should have the following two results: > Speak Access Keys Within Web Pages checked, Reading Use Accessibility > Driver for Screen Capture checked, Miscellaneous > not checked > 4. Press the spacebar on the second option, Use Accessibility Display > Driver" to clear the checkbox > 5. Tab twice to OK and activate it. > 6. Make sure you remember or keep these steps because you may find that some > applications work better with the old accessibility display driver checked > and some may work better when it is unchecked. > And there is a bit of good news, Vispero is working on restoring more of the > old Jaws cursor functionality with the new so-called GDI hooking method > which is basically what Jaws uses to get information when the accessibility > display driver is unchecked. > Lastly, you may want to try the touch cursor with your program and see if > you get anything with that, you can activate it by pressing Shift + PC > Cursor (Numpad +), press the PC cursor twice quickly to deactivate the touch > cursor again. You can read more about it here: > Jaws Help > Help topics > Using Jaws > About cursors > Using the Touch > cursor > > Regards, > Sieghard > > Best regards, > Sieghard > > -----Original Message----- > From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical > Sent: Tuesday, July 2, 2019 12:33 AM > To: main@jfw.groups.io > Subject: Jaws does not read the content of screen using jaws cursor. > > Hello dear listers. For a long time i use a programm in order to trader in a > exchange platform. The programm run under windows 7 who was the operating > system using the jaws 15 version. Before few days ago i upgrade to windows > 10 32 bit using the jaws 2019 version. How ever when i load the same > programm in the new operating system the jaws does not read any content in > the screen using the jaws cursor. I am able to read only the top and the > bottom of the window. Any recomentation for a solution is wellcome and > thanks for any assistance. > regards, > --Kostas-- > > > > > > >
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Sieghard Weitzel <sieghard@...> #70513 Hi Costas, Well, I'm glad it was such an easy solution and this worked for you. It's not always so easy, I switch back and forth many times a day between using the accessibility display driver and not using it because even inside one application, my accounting software, some screens don't read at all when it is checked but do when it is not and vice versa. . toggle quoted message Show quoted text -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical Sent: Tuesday, July 2, 2019 2:12 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Dear Sieghard. I don't find words to thank you very much. Your solution works very fine. Thanks again for your breaf explanation. regards, --Kostas-- 2019-07-02 21:07 GMT+03:00, Sieghard Weitzel <sieghard@...>: As much as you may not like this answer, there may not be a good solution for this. The Jaws cursor under Windows 10 has not nearly as much access to information as it did under Windows 7 simply because of how Microsoft allows screenreaders to get access to what is on the screen. I use a couple of applications at my store for accounting and my point of sale where I have similar issues. Vispero is working on this and you could try and see what happens if you turn off the accessibility display driver which is what Jaws has been using for a long time to get information. Do the following and then open your program and see if it helped: 1. Open Jaws Settings Center with Jaws Key + 6 on the number row 2. Make sure you have the default settings loaded by pressing Control + Shift + D 3. Type "acc" (the first 3 letters of accessibility) in the search box, then tab once and you should have the following two results: Speak Access Keys Within Web Pages checked, Reading Use Accessibility Driver for Screen Capture checked, Miscellaneous not checked 4. Press the spacebar on the second option, Use Accessibility Display Driver" to clear the checkbox 5. Tab twice to OK and activate it. 6. Make sure you remember or keep these steps because you may find that some applications work better with the old accessibility display driver checked and some may work better when it is unchecked. And there is a bit of good news, Vispero is working on restoring more of the old Jaws cursor functionality with the new so-called GDI hooking method which is basically what Jaws uses to get information when the accessibility display driver is unchecked. Lastly, you may want to try the touch cursor with your program and see if you get anything with that, you can activate it by pressing Shift + PC Cursor (Numpad +), press the PC cursor twice quickly to deactivate the touch cursor again. You can read more about it here: Jaws Help > Help topics > Using Jaws > About cursors > Using the Touch cursor Regards, Sieghard Best regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical Sent: Tuesday, July 2, 2019 12:33 AM To: main@jfw.groups.io Subject: Jaws does not read the content of screen using jaws cursor. Hello dear listers. For a long time i use a programm in order to trader in a exchange platform. The programm run under windows 7 who was the operating system using the jaws 15 version. Before few days ago i upgrade to windows 10 32 bit using the jaws 2019 version. How ever when i load the same programm in the new operating system the jaws does not read any content in the screen using the jaws cursor. I am able to read only the top and the bottom of the window. Any recomentation for a solution is wellcome and thanks for any assistance. regards, --Kostas--
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netbat66 #70515 yes, the option is not there with win 10, but it is with windows 7. i also loaded several other scripts and did the search with the same results. only one option is in the search results. toggle quoted message Show quoted text -----Original Message----- From: Sieghard Weitzel Sent: Tuesday, July 02, 2019 10:33 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Do you make sure you have the default settings loaded? From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66 Sent: Tuesday, July 2, 2019 7:01 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Use Accessibility Driver for Screen Capture checked, Miscellaneous this option does not come up with my win10, jaws 2019 search results. **** tab once and you should have the following two results: Speak Access Keys Within Web Pages checked, Reading Use Accessibility Driver for Screen Capture checked, Miscellaneous not checked 4. Press the spacebar on the second option, Use Accessibility Display Driver" to clear the checkbox 5. Tab twice to OK and activate it. 6. Make sure you remember or keep these steps because you may find that some applications work better with the old accessibility display driver checked and some may work better when it is unchecked. And there is a bit of good news, Vispero is working on restoring more of the old Jaws cursor functionality with the new so-called GDI hooking method which is basically what Jaws uses to get information when the accessibility display driver is unchecked. Lastly, you may want to try the touch cursor with your program and see if you get anything with that, you can activate it by pressing Shift + PC Cursor (Numpad +), press the PC cursor twice quickly to deactivate the touch cursor again. You can read more about it here: Jaws Help > Help topics > Using Jaws > About cursors > Using the Touch cursor Regards, Sieghard Best regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical Sent: Tuesday, July 2, 2019 12:33 AM To: main@jfw.groups.io Subject: Jaws does not read the content of screen using jaws cursor. Hello dear listers. For a long time i use a programm in order to trader in a exchange platform. The programm run under windows 7 who was the operating system using the jaws 15 version. Before few days ago i upgrade to windows 10 32 bit using the jaws 2019 version. How ever when i load the same programm in the new operating system the jaws does not read any content in the screen using the jaws cursor. I am able to read only the top and the bottom of the window. Any recomentation for a solution is wellcome and thanks for any assistance. regards, --Kostas--
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netbat66 #70516 I found where it is with windows 7 but it is not in windows 10 its in the settings center in miscilanious toggle quoted message Show quoted text From: Sieghard Weitzel Sent: Tuesday, July 2, 2019 10:33 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Do you make sure you have the default settings loaded? From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66 Sent: Tuesday, July 2, 2019 7:01 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Use Accessibility > Driver for Screen Capture checked, Miscellaneous this option does not come up with my win10, jaws 2019 search results. **** > tab once and you should have the following two results: > Speak Access Keys Within Web Pages checked, Reading Use Accessibility > Driver for Screen Capture checked, Miscellaneous > not checked > 4. Press the spacebar on the second option, Use Accessibility Display > Driver" to clear the checkbox > 5. Tab twice to OK and activate it. > 6. Make sure you remember or keep these steps because you may find that some > applications work better with the old accessibility display driver checked > and some may work better when it is unchecked. > And there is a bit of good news, Vispero is working on restoring more of the > old Jaws cursor functionality with the new so-called GDI hooking method > which is basically what Jaws uses to get information when the accessibility > display driver is unchecked. > Lastly, you may want to try the touch cursor with your program and see if > you get anything with that, you can activate it by pressing Shift + PC > Cursor (Numpad +), press the PC cursor twice quickly to deactivate the touch > cursor again. You can read more about it here: > Jaws Help > Help topics > Using Jaws > About cursors > Using the Touch > cursor > > Regards, > Sieghard > > Best regards, > Sieghard > > -----Original Message----- > From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical > Sent: Tuesday, July 2, 2019 12:33 AM > To: main@jfw.groups.io > Subject: Jaws does not read the content of screen using jaws cursor. > > Hello dear listers. For a long time i use a programm in order to trader in a > exchange platform. The programm run under windows 7 who was the operating > system using the jaws 15 version. Before few days ago i upgrade to windows > 10 32 bit using the jaws 2019 version. How ever when i load the same > programm in the new operating system the jaws does not read any content in > the screen using the jaws cursor. I am able to read only the top and the > bottom of the window. Any recomentation for a solution is wellcome and > thanks for any assistance. > regards, > --Kostas-- > > > > > > >
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Sieghard Weitzel <sieghard@...> #70517 Scripts? Not sure I get what you are saying. This is in Jaws Settings Centre with Default Settings loaded under Miscellaneous, here it is item 9 of 17, just before "Use virtual ribbon menu". If you don't have this item you may want to consider a Jaws repair, I am on the Jaws beta team and I have never heard of anybody who doesn't have this item, personally I have 5 computers at my business and a laptop at home and it's there on all of them. Did you by any chance uninstall the video display driver under Apps and Features? I assume maybe then you may not have this setting since there is no accessibility driver which can be toggled on or off. Regards, Sieghard toggle quoted message Show quoted text -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66 Sent: Tuesday, July 2, 2019 10:48 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. yes, the option is not there with win 10, but it is with windows 7. i also loaded several other scripts and did the search with the same results. only one option is in the search results. -----Original Message----- From: Sieghard Weitzel Sent: Tuesday, July 02, 2019 10:33 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Do you make sure you have the default settings loaded? From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66 Sent: Tuesday, July 2, 2019 7:01 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Use Accessibility Driver for Screen Capture checked, Miscellaneous this option does not come up with my win10, jaws 2019 search results. **** tab once and you should have the following two results: Speak Access Keys Within Web Pages checked, Reading Use Accessibility Driver for Screen Capture checked, Miscellaneous not checked 4. Press the spacebar on the second option, Use Accessibility Display Driver" to clear the checkbox 5. Tab twice to OK and activate it. 6. Make sure you remember or keep these steps because you may find that some applications work better with the old accessibility display driver checked and some may work better when it is unchecked. And there is a bit of good news, Vispero is working on restoring more of the old Jaws cursor functionality with the new so-called GDI hooking method which is basically what Jaws uses to get information when the accessibility display driver is unchecked. Lastly, you may want to try the touch cursor with your program and see if you get anything with that, you can activate it by pressing Shift + PC Cursor (Numpad +), press the PC cursor twice quickly to deactivate the touch cursor again. You can read more about it here: Jaws Help > Help topics > Using Jaws > About cursors > Using the Touch cursor Regards, Sieghard Best regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical Sent: Tuesday, July 2, 2019 12:33 AM To: main@jfw.groups.io Subject: Jaws does not read the content of screen using jaws cursor. Hello dear listers. For a long time i use a programm in order to trader in a exchange platform. The programm run under windows 7 who was the operating system using the jaws 15 version. Before few days ago i upgrade to windows 10 32 bit using the jaws 2019 version. How ever when i load the same programm in the new operating system the jaws does not read any content in the screen using the jaws cursor. I am able to read only the top and the bottom of the window. Any recomentation for a solution is wellcome and thanks for any assistance. regards, --Kostas--
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l. radical #70518 Hello Netbat. Read and follow the instructions carefully from Sieghard and you find the acc option in jaws setting center. Regards, --Kostas-- 2019-07-03 9:17 GMT+03:00, Sieghard Weitzel <sieghard@...>: toggle quoted message Show quoted text Scripts? Not sure I get what you are saying. This is in Jaws Settings Centre with Default Settings loaded under Miscellaneous, here it is item 9 of 17, just before "Use virtual ribbon menu". If you don't have this item you may want to consider a Jaws repair, I am on the Jaws beta team and I have never heard of anybody who doesn't have this item, personally I have 5 computers at my business and a laptop at home and it's there on all of them. Did you by any chance uninstall the video display driver under Apps and Features? I assume maybe then you may not have this setting since there is no accessibility driver which can be toggled on or off. Regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66 Sent: Tuesday, July 2, 2019 10:48 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. yes, the option is not there with win 10, but it is with windows 7. i also loaded several other scripts and did the search with the same results. only one option is in the search results. -----Original Message----- From: Sieghard Weitzel Sent: Tuesday, July 02, 2019 10:33 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Do you make sure you have the default settings loaded? From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66 Sent: Tuesday, July 2, 2019 7:01 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Use Accessibility Driver for Screen Capture checked, Miscellaneous this option does not come up with my win10, jaws 2019 search results. **** tab once and you should have the following two results: Speak Access Keys Within Web Pages checked, Reading Use Accessibility Driver for Screen Capture checked, Miscellaneous not checked 4. Press the spacebar on the second option, Use Accessibility Display Driver" to clear the checkbox 5. Tab twice to OK and activate it. 6. Make sure you remember or keep these steps because you may find that some applications work better with the old accessibility display driver checked and some may work better when it is unchecked. And there is a bit of good news, Vispero is working on restoring more of the old Jaws cursor functionality with the new so-called GDI hooking method which is basically what Jaws uses to get information when the accessibility display driver is unchecked. Lastly, you may want to try the touch cursor with your program and see if you get anything with that, you can activate it by pressing Shift + PC Cursor (Numpad +), press the PC cursor twice quickly to deactivate the touch cursor again. You can read more about it here: Jaws Help > Help topics > Using Jaws > About cursors > Using the Touch cursor Regards, Sieghard Best regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical Sent: Tuesday, July 2, 2019 12:33 AM To: main@jfw.groups.io Subject: Jaws does not read the content of screen using jaws cursor. Hello dear listers. For a long time i use a programm in order to trader in a exchange platform. The programm run under windows 7 who was the operating system using the jaws 15 version. Before few days ago i upgrade to windows 10 32 bit using the jaws 2019 version. How ever when i load the same programm in the new operating system the jaws does not read any content in the screen using the jaws cursor. I am able to read only the top and the bottom of the window. Any recomentation for a solution is wellcome and thanks for any assistance. regards, --Kostas--
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netbat66 #70519 i didn't uninstall anything. apps and features? is this part of jaws or windows settings? i don't want to do a repair. it has never fixed anything i end up reinstalling to get it fixed. toggle quoted message Show quoted text -----Original Message----- From: Sieghard Weitzel Sent: Tuesday, July 02, 2019 11:17 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Scripts? Not sure I get what you are saying. This is in Jaws Settings Centre with Default Settings loaded under Miscellaneous, here it is item 9 of 17, just before "Use virtual ribbon menu". If you don't have this item you may want to consider a Jaws repair, I am on the Jaws beta team and I have never heard of anybody who doesn't have this item, personally I have 5 computers at my business and a laptop at home and it's there on all of them. Did you by any chance uninstall the video display driver under Apps and Features? I assume maybe then you may not have this setting since there is no accessibility driver which can be toggled on or off. Regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66 Sent: Tuesday, July 2, 2019 10:48 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. yes, the option is not there with win 10, but it is with windows 7. i also loaded several other scripts and did the search with the same results. only one option is in the search results. -----Original Message----- From: Sieghard Weitzel Sent: Tuesday, July 02, 2019 10:33 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Do you make sure you have the default settings loaded? From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66 Sent: Tuesday, July 2, 2019 7:01 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Use Accessibility Driver for Screen Capture checked, Miscellaneous this option does not come up with my win10, jaws 2019 search results. **** tab once and you should have the following two results: Speak Access Keys Within Web Pages checked, Reading Use Accessibility Driver for Screen Capture checked, Miscellaneous not checked 4. Press the spacebar on the second option, Use Accessibility Display Driver" to clear the checkbox 5. Tab twice to OK and activate it. 6. Make sure you remember or keep these steps because you may find that some applications work better with the old accessibility display driver checked and some may work better when it is unchecked. And there is a bit of good news, Vispero is working on restoring more of the old Jaws cursor functionality with the new so-called GDI hooking method which is basically what Jaws uses to get information when the accessibility display driver is unchecked. Lastly, you may want to try the touch cursor with your program and see if you get anything with that, you can activate it by pressing Shift + PC Cursor (Numpad +), press the PC cursor twice quickly to deactivate the touch cursor again. You can read more about it here: Jaws Help > Help topics > Using Jaws > About cursors > Using the Touch cursor Regards, Sieghard Best regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical Sent: Tuesday, July 2, 2019 12:33 AM To: main@jfw.groups.io Subject: Jaws does not read the content of screen using jaws cursor. Hello dear listers. For a long time i use a programm in order to trader in a exchange platform. The programm run under windows 7 who was the operating system using the jaws 15 version. Before few days ago i upgrade to windows 10 32 bit using the jaws 2019 version. How ever when i load the same programm in the new operating system the jaws does not read any content in the screen using the jaws cursor. I am able to read only the top and the bottom of the window. Any recomentation for a solution is wellcome and thanks for any assistance. regards, --Kostas--
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Mike B. #70520 Hi Net bat, There are 2 Miscellaneous folders. The first is a sub-folder in, Web / HTML / PDF's and the second Miscellaneous folder is the one you're looking for. It's the second folder from the bottom of the list, right above the Last Changed Settings folder, and it's number 24 of 25. Take care. Mike. Sent from my iBarstool. Go dodgers! If at first you DO succeed, try not to look astonished! toggle quoted message Show quoted text ----- Original Message ----- From: netbat66 To: main@jfw.groups.io Sent: Tuesday, July 02, 2019 7:00 PM Subject: Re: Jaws does not read the content of screen using jaws cursor. Use Accessibility > Driver for Screen Capture checked, Miscellaneous this option does not come up with my win10, jaws 2019 search results. **** > tab once and you should have the following two results: > Speak Access Keys Within Web Pages checked, Reading Use Accessibility > Driver for Screen Capture checked, Miscellaneous > not checked > 4. Press the spacebar on the second option, Use Accessibility Display > Driver" to clear the checkbox > 5. Tab twice to OK and activate it. > 6. Make sure you remember or keep these steps because you may find that some > applications work better with the old accessibility display driver checked > and some may work better when it is unchecked. > And there is a bit of good news, Vispero is working on restoring more of the > old Jaws cursor functionality with the new so-called GDI hooking method > which is basically what Jaws uses to get information when the accessibility > display driver is unchecked. > Lastly, you may want to try the touch cursor with your program and see if > you get anything with that, you can activate it by pressing Shift + PC > Cursor (Numpad +), press the PC cursor twice quickly to deactivate the touch > cursor again. You can read more about it here: > Jaws Help > Help topics > Using Jaws > About cursors > Using the Touch > cursor > > Regards, > Sieghard > > Best regards, > Sieghard > > -----Original Message----- > From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical > Sent: Tuesday, July 2, 2019 12:33 AM > To: main@jfw.groups.io > Subject: Jaws does not read the content of screen using jaws cursor. > > Hello dear listers. For a long time i use a programm in order to trader in a > exchange platform. The programm run under windows 7 who was the operating > system using the jaws 15 version. Before few days ago i upgrade to windows > 10 32 bit using the jaws 2019 version. How ever when i load the same > programm in the new operating system the jaws does not read any content in > the screen using the jaws cursor. I am able to read only the top and the > bottom of the window. Any recomentation for a solution is wellcome and > thanks for any assistance. > regards, > --Kostas-- > > > > > > >
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Sieghard Weitzel <sieghard@...> #70521 I provided the steps in my original email where I said the first step was to open Jaws Settings Centre with Jaws Key + 6. In the email you just replied to asking whether this is in Jaws or Windows I said " This is in Jaws Settings Centre with Default Settings loaded under Miscellaneous, here it is item 9 of 17, just before "Use virtual ribbon menu"." So, yes, it is in Jaws Settings not Windows Settings and I would bet 20 Bucks that if you have indeed Jaws 2019 which you say you do I could show you in 5 seconds where it is and that in fact it is there. I don't have a Windows 7 PC any more, but if that setting even exists there you should definitely not use it, GDI Hooking which is what you get when you uncheck the accessibility display driver, is not a thing in Windows 7 and if it did anything it probably wouldn't be good. I'll ask the Beta team about this, there are still people who run Windows 7. Regards, Sieghard toggle quoted message Show quoted text -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66 Sent: Tuesday, July 2, 2019 11:31 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. i didn't uninstall anything. apps and features? is this part of jaws or windows settings? i don't want to do a repair. it has never fixed anything i end up reinstalling to get it fixed. -----Original Message----- From: Sieghard Weitzel Sent: Tuesday, July 02, 2019 11:17 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Scripts? Not sure I get what you are saying. This is in Jaws Settings Centre with Default Settings loaded under Miscellaneous, here it is item 9 of 17, just before "Use virtual ribbon menu". If you don't have this item you may want to consider a Jaws repair, I am on the Jaws beta team and I have never heard of anybody who doesn't have this item, personally I have 5 computers at my business and a laptop at home and it's there on all of them. Did you by any chance uninstall the video display driver under Apps and Features? I assume maybe then you may not have this setting since there is no accessibility driver which can be toggled on or off. Regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66 Sent: Tuesday, July 2, 2019 10:48 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. yes, the option is not there with win 10, but it is with windows 7. i also loaded several other scripts and did the search with the same results. only one option is in the search results. -----Original Message----- From: Sieghard Weitzel Sent: Tuesday, July 02, 2019 10:33 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Do you make sure you have the default settings loaded? From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66 Sent: Tuesday, July 2, 2019 7:01 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Use Accessibility Driver for Screen Capture checked, Miscellaneous this option does not come up with my win10, jaws 2019 search results. **** tab once and you should have the following two results: Speak Access Keys Within Web Pages checked, Reading Use Accessibility Driver for Screen Capture checked, Miscellaneous not checked 4. Press the spacebar on the second option, Use Accessibility Display Driver" to clear the checkbox 5. Tab twice to OK and activate it. 6. Make sure you remember or keep these steps because you may find that some applications work better with the old accessibility display driver checked and some may work better when it is unchecked. And there is a bit of good news, Vispero is working on restoring more of the old Jaws cursor functionality with the new so-called GDI hooking method which is basically what Jaws uses to get information when the accessibility display driver is unchecked. Lastly, you may want to try the touch cursor with your program and see if you get anything with that, you can activate it by pressing Shift + PC Cursor (Numpad +), press the PC cursor twice quickly to deactivate the touch cursor again. You can read more about it here: Jaws Help > Help topics > Using Jaws > About cursors > Using the Touch cursor Regards, Sieghard Best regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical Sent: Tuesday, July 2, 2019 12:33 AM To: main@jfw.groups.io Subject: Jaws does not read the content of screen using jaws cursor. Hello dear listers. For a long time i use a programm in order to trader in a exchange platform. The programm run under windows 7 who was the operating system using the jaws 15 version. Before few days ago i upgrade to windows 10 32 bit using the jaws 2019 version. How ever when i load the same programm in the new operating system the jaws does not read any content in the screen using the jaws cursor. I am able to read only the top and the bottom of the window. Any recomentation for a solution is wellcome and thanks for any assistance. regards, --Kostas--
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Maria Campbell #70522 Changing this setting in w10 is possible, as I and others have done. You have a problem or are not following directions. Maria Campbell lucky1inct@... Somewhere, something incredible is waiting to be known. ~ Blaise Pascal ~ toggle quoted message Show quoted text On 7/3/2019 2:31 AM, netbat66 wrote: i didn't uninstall anything. apps and features? is this part of jaws or windows settings? i don't want to do a repair. it has never fixed anything i end up reinstalling to get it fixed. -----Original Message----- From: Sieghard Weitzel Sent: Tuesday, July 02, 2019 11:17 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Scripts? Not sure I get what you are saying. This is in Jaws Settings Centre with Default Settings loaded under Miscellaneous, here it is item 9 of 17, just before "Use virtual ribbon menu". If you don't have this item you may want to consider a Jaws repair, I am on the Jaws beta team and I have never heard of anybody who doesn't have this item, personally I have 5 computers at my business and a laptop at home and it's there on all of them. Did you by any chance uninstall the video display driver under Apps and Features? I assume maybe then you may not have this setting since there is no accessibility driver which can be toggled on or off. Regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66 Sent: Tuesday, July 2, 2019 10:48 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. yes, the option is not there with win 10, but it is with windows 7. i also loaded several other scripts and did the search with the same results. only one option is in the search results. -----Original Message----- From: Sieghard Weitzel Sent: Tuesday, July 02, 2019 10:33 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Do you make sure you have the default settings loaded? From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66 Sent: Tuesday, July 2, 2019 7:01 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Use Accessibility Driver for Screen Capture checked, Miscellaneous this option does not come up with my win10, jaws 2019 search results. **** tab once and you should have the following two results: Speak Access Keys Within Web Pages checked, Reading Use Accessibility Driver for Screen Capture checked, Miscellaneous not checked 4. Press the spacebar on the second option, Use Accessibility Display Driver" to clear the checkbox 5. Tab twice to OK and activate it. 6. Make sure you remember or keep these steps because you may find that some applications work better with the old accessibility display driver checked and some may work better when it is unchecked. And there is a bit of good news, Vispero is working on restoring more of the old Jaws cursor functionality with the new so-called GDI hooking method which is basically what Jaws uses to get information when the accessibility display driver is unchecked. Lastly, you may want to try the touch cursor with your program and see if you get anything with that, you can activate it by pressing Shift + PC Cursor (Numpad +), press the PC cursor twice quickly to deactivate the touch cursor again. You can read more about it here: Jaws Help > Help topics > Using Jaws > About cursors > Using the Touch cursor Regards, Sieghard Best regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical Sent: Tuesday, July 2, 2019 12:33 AM To: main@jfw.groups.io Subject: Jaws does not read the content of screen using jaws cursor. Hello dear listers. For a long time i use a programm in order to trader in a exchange platform. The programm run under windows 7 who was the operating system using the jaws 15 version. Before few days ago i upgrade to windows 10 32 bit using the jaws 2019 version. How ever when i load the same programm in the new operating system the jaws does not read any content in the screen using the jaws cursor. I am able to read only the top and the bottom of the window. Any recomentation for a solution is wellcome and thanks for any assistance. regards, --Kostas--
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netbat66 #70528 its not there. with windows 7 it is just above the use virtual ribbonss. windows 10 does not have this. its not in jaws 2018 that i still have installed either. * what about the video driver? i don't know if i have this. in windows 7 in programs and features there is a freedom scientific video intercept driver. but in windows 10 i only find freedom scientific video accessibility driver. is this the same thing? maybe this option has been missing on my computer all along for the last year i have been useing jaws with windows 10? toggle quoted message Show quoted text -----Original Message----- From: Mike B Sent: Wednesday, July 03, 2019 5:20 AM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Hi Net bat, There are 2 Miscellaneous folders. The first is a sub-folder in, Web / HTML / PDF's and the second Miscellaneous folder is the one you're looking for. It's the second folder from the bottom of the list, right above the Last Changed Settings folder, and it's number 24 of 25. Take care. Mike. Sent from my iBarstool. Go dodgers! If at first you DO succeed, try not to look astonished! ----- Original Message ----- From: netbat66 To: main@jfw.groups.io Sent: Tuesday, July 02, 2019 7:00 PM Subject: Re: Jaws does not read the content of screen using jaws cursor. Use Accessibility Driver for Screen Capture checked, Miscellaneous this option does not come up with my win10, jaws 2019 search results. ** tab once and you should have the following two results: Speak Access Keys Within Web Pages checked, Reading Use Accessibility Driver for Screen Capture checked, Miscellaneous not checked 4. Press the spacebar on the second option, Use Accessibility Display Driver" to clear the checkbox 5. Tab twice to OK and activate it. 6. Make sure you remember or keep these steps because you may find that some applications work better with the old accessibility display driver checked and some may work better when it is unchecked. And there is a bit of good news, Vispero is working on restoring more of the old Jaws cursor functionality with the new so-called GDI hooking method which is basically what Jaws uses to get information when the accessibility display driver is unchecked. Lastly, you may want to try the touch cursor with your program and see if you get anything with that, you can activate it by pressing Shift + PC Cursor (Numpad +), press the PC cursor twice quickly to deactivate the touch cursor again. You can read more about it here: Jaws Help > Help topics > Using Jaws > About cursors > Using the Touch cursor Regards, Sieghard Best regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical Sent: Tuesday, July 2, 2019 12:33 AM To: main@jfw.groups.io Subject: Jaws does not read the content of screen using jaws cursor. Hello dear listers. For a long time i use a programm in order to trader in a exchange platform. The programm run under windows 7 who was the operating system using the jaws 15 version. Before few days ago i upgrade to windows 10 32 bit using the jaws 2019 version. How ever when i load the same programm in the new operating system the jaws does not read any content in the screen using the jaws cursor. I am able to read only the top and the bottom of the window. Any recomentation for a solution is wellcome and thanks for any assistance. regards, --Kostas--
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netbat66 #70531 i understand what you said. but its not there. just above the use virtual cursor. you mentioned the video driver in the apps and features for the video driver and i wasn't sure where this was. i don't know if i have the driver installed or not for windows 10. in windows 7 there is one called freedom scientific video intercept driver. but in windows 10 this is not there. but there is one called freedom scientific video accessibility driver. is this the same thing? maybe the driver has been missing for the last year i have been useing jaws? original message Did you by any chance uninstall the video display driver under Apps and Features? I assume maybe then you may not have this setting since there is no accessibility driver which can be toggled on or off.
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David Goldfield <david.goldfield@...> #70535 It would be helpful if FS could assign a script to this function, along with an associated keyboard shortcut. By default they could have it unassigned to prevent a user from accidentally disabling the display driver. However, this would give users who need to disable and enable the driver the option of going into Keyboard Manager and assigning a key of their choosing as a toggle. David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com On 7/3/2019 1:35 AM, Sieghard Weitzel wrote: toggle quoted message Show quoted text Hi Costas, Well, I'm glad it was such an easy solution and this worked for you. It's not always so easy, I switch back and forth many times a day between using the accessibility display driver and not using it because even inside one application, my accounting software, some screens don't read at all when it is checked but do when it is not and vice versa. . -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical Sent: Tuesday, July 2, 2019 2:12 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Dear Sieghard. I don't find words to thank you very much. Your solution works very fine. Thanks again for your breaf explanation. regards, --Kostas-- 2019-07-02 21:07 GMT+03:00, Sieghard Weitzel <sieghard@...>: As much as you may not like this answer, there may not be a good solution for this. The Jaws cursor under Windows 10 has not nearly as much access to information as it did under Windows 7 simply because of how Microsoft allows screenreaders to get access to what is on the screen. I use a couple of applications at my store for accounting and my point of sale where I have similar issues. Vispero is working on this and you could try and see what happens if you turn off the accessibility display driver which is what Jaws has been using for a long time to get information. Do the following and then open your program and see if it helped: 1. Open Jaws Settings Center with Jaws Key + 6 on the number row 2. Make sure you have the default settings loaded by pressing Control + Shift + D 3. Type "acc" (the first 3 letters of accessibility) in the search box, then tab once and you should have the following two results: Speak Access Keys Within Web Pages checked, Reading Use Accessibility Driver for Screen Capture checked, Miscellaneous not checked 4. Press the spacebar on the second option, Use Accessibility Display Driver" to clear the checkbox 5. Tab twice to OK and activate it. 6. Make sure you remember or keep these steps because you may find that some applications work better with the old accessibility display driver checked and some may work better when it is unchecked. And there is a bit of good news, Vispero is working on restoring more of the old Jaws cursor functionality with the new so-called GDI hooking method which is basically what Jaws uses to get information when the accessibility display driver is unchecked. Lastly, you may want to try the touch cursor with your program and see if you get anything with that, you can activate it by pressing Shift + PC Cursor (Numpad +), press the PC cursor twice quickly to deactivate the touch cursor again. You can read more about it here: Jaws Help > Help topics > Using Jaws > About cursors > Using the Touch cursor Regards, Sieghard Best regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical Sent: Tuesday, July 2, 2019 12:33 AM To: main@jfw.groups.io Subject: Jaws does not read the content of screen using jaws cursor. Hello dear listers. For a long time i use a programm in order to trader in a exchange platform. The programm run under windows 7 who was the operating system using the jaws 15 version. Before few days ago i upgrade to windows 10 32 bit using the jaws 2019 version. How ever when i load the same programm in the new operating system the jaws does not read any content in the screen using the jaws cursor. I am able to read only the top and the bottom of the window. Any recomentation for a solution is wellcome and thanks for any assistance. regards, --Kostas--
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Maria Campbell #70536 David, have you suggested this to Vispero directly or in the JAWS users list where Eric Damery lurks? Maria Campbell lucky1inct@... All that is necessary for evil to triumph is for good men to do nothing. On 7/3/2019 3:39 PM, David Goldfield wrote: toggle quoted message Show quoted text It would be helpful if FS could assign a script to this function, along with an associated keyboard shortcut. By default they could have it unassigned to prevent a user from accidentally disabling the display driver. However, this would give users who need to disable and enable the driver the option of going into Keyboard Manager and assigning a key of their choosing as a toggle. David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com On 7/3/2019 1:35 AM, Sieghard Weitzel wrote: Hi Costas, Well, I'm glad it was such an easy solution and this worked for you. It's not always so easy, I switch back and forth many times a day between using the accessibility display driver and not using it because even inside one application, my accounting software, some screens don't read at all when it is checked but do when it is not and vice versa. . -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical Sent: Tuesday, July 2, 2019 2:12 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Dear Sieghard. I don't find words to thank you very much. Your solution works very fine. Thanks again for your breaf explanation. regards, --Kostas-- 2019-07-02 21:07 GMT+03:00, Sieghard Weitzel <sieghard@...>: As much as you may not like this answer, there may not be a good solution for this. The Jaws cursor under Windows 10 has not nearly as much access to information as it did under Windows 7 simply because of how Microsoft allows screenreaders to get access to what is on the screen. I use a couple of applications at my store for accounting and my point of sale where I have similar issues. Vispero is working on this and you could try and see what happens if you turn off the accessibility display driver which is what Jaws has been using for a long time to get information. Do the following and then open your program and see if it helped: 1. Open Jaws Settings Center with Jaws Key + 6 on the number row 2. Make sure you have the default settings loaded by pressing Control + Shift + D 3. Type "acc" (the first 3 letters of accessibility) in the search box, then tab once and you should have the following two results: Speak Access Keys Within Web Pages checked, Reading Use Accessibility Driver for Screen Capture checked, Miscellaneous not checked 4. Press the spacebar on the second option, Use Accessibility Display Driver" to clear the checkbox 5. Tab twice to OK and activate it. 6. Make sure you remember or keep these steps because you may find that some applications work better with the old accessibility display driver checked and some may work better when it is unchecked. And there is a bit of good news, Vispero is working on restoring more of the old Jaws cursor functionality with the new so-called GDI hooking method which is basically what Jaws uses to get information when the accessibility display driver is unchecked. Lastly, you may want to try the touch cursor with your program and see if you get anything with that, you can activate it by pressing Shift + PC Cursor (Numpad +), press the PC cursor twice quickly to deactivate the touch cursor again. You can read more about it here: Jaws Help > Help topics > Using Jaws > About cursors > Using the Touch cursor Regards, Sieghard Best regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical Sent: Tuesday, July 2, 2019 12:33 AM To: main@jfw.groups.io Subject: Jaws does not read the content of screen using jaws cursor. Hello dear listers. For a long time i use a programm in order to trader in a exchange platform. The programm run under windows 7 who was the operating system using the jaws 15 version. Before few days ago i upgrade to windows 10 32 bit using the jaws 2019 version. How ever when i load the same programm in the new operating system the jaws does not read any content in the screen using the jaws cursor. I am able to read only the top and the bottom of the window. Any recomentation for a solution is wellcome and thanks for any assistance. regards, --Kostas--
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Sieghard Weitzel <sieghard@...> #70537 This functionality has been there for several versions of Jaws. Vispero is not making a big deal of this because for most users Jaws currently works equally well with or without the accessibility display driver. I pushed quite hard for a layered shortcut key, but instead they made it optional for a shortcut to be created in keyboard manager. The script is called ToggleScreenCapture and of course you need to have the default keyboard manager loaded.. toggle quoted message Show quoted text From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Maria Campbell Sent: Wednesday, July 3, 2019 1:34 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. David, have you suggested this to Vispero directly or in the JAWS users list where Eric Damery lurks? Maria Campbell lucky1inct@... All that is necessary for evil to triumph is for good men to do nothing. On 7/3/2019 3:39 PM, David Goldfield wrote: It would be helpful if FS could assign a script to this function, along with an associated keyboard shortcut. By default they could have it unassigned to prevent a user from accidentally disabling the display driver. However, this would give users who need to disable and enable the driver the option of going into Keyboard Manager and assigning a key of their choosing as a toggle. David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com On 7/3/2019 1:35 AM, Sieghard Weitzel wrote: Hi Costas, Well, I'm glad it was such an easy solution and this worked for you. It's not always so easy, I switch back and forth many times a day between using the accessibility display driver and not using it because even inside one application, my accounting software, some screens don't read at all when it is checked but do when it is not and vice versa. . -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical Sent: Tuesday, July 2, 2019 2:12 PM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. Dear Sieghard. I don't find words to thank you very much. Your solution works very fine. Thanks again for your breaf explanation. regards, --Kostas-- 2019-07-02 21:07 GMT+03:00, Sieghard Weitzel <sieghard@...>: As much as you may not like this answer, there may not be a good solution for this. The Jaws cursor under Windows 10 has not nearly as much access to information as it did under Windows 7 simply because of how Microsoft allows screenreaders to get access to what is on the screen. I use a couple of applications at my store for accounting and my point of sale where I have similar issues. Vispero is working on this and you could try and see what happens if you turn off the accessibility display driver which is what Jaws has been using for a long time to get information. Do the following and then open your program and see if it helped: 1. Open Jaws Settings Center with Jaws Key + 6 on the number row 2. Make sure you have the default settings loaded by pressing Control + Shift + D 3. Type "acc" (the first 3 letters of accessibility) in the search box, then tab once and you should have the following two results: Speak Access Keys Within Web Pages checked, Reading Use Accessibility Driver for Screen Capture checked, Miscellaneous not checked 4. Press the spacebar on the second option, Use Accessibility Display Driver" to clear the checkbox 5. Tab twice to OK and activate it. 6. Make sure you remember or keep these steps because you may find that some applications work better with the old accessibility display driver checked and some may work better when it is unchecked. And there is a bit of good news, Vispero is working on restoring more of the old Jaws cursor functionality with the new so-called GDI hooking method which is basically what Jaws uses to get information when the accessibility display driver is unchecked. Lastly, you may want to try the touch cursor with your program and see if you get anything with that, you can activate it by pressing Shift + PC Cursor (Numpad +), press the PC cursor twice quickly to deactivate the touch cursor again. You can read more about it here: Jaws Help > Help topics > Using Jaws > About cursors > Using the Touch cursor Regards, Sieghard Best regards, Sieghard -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of l. radical Sent: Tuesday, July 2, 2019 12:33 AM To: main@jfw.groups.io Subject: Jaws does not read the content of screen using jaws cursor. Hello dear listers. For a long time i use a programm in order to trader in a exchange platform. The programm run under windows 7 who was the operating system using the jaws 15 version. Before few days ago i upgrade to windows 10 32 bit using the jaws 2019 version. How ever when i load the same programm in the new operating system the jaws does not read any content in the screen using the jaws cursor. I am able to read only the top and the bottom of the window. Any recomentation for a solution is wellcome and thanks for any assistance. regards, --Kostas--
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Sieghard Weitzel <sieghard@...> #70538 Yes, the accessibility driver is the one. If you don't want to run a repair then maybe a Jaws reinstall is in order or a call to FS tech support so they can take a look why this may not be there for you. toggle quoted message Show quoted text -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66 Sent: Wednesday, July 3, 2019 10:59 AM To: main@jfw.groups.io Subject: Re: Jaws does not read the content of screen using jaws cursor. i understand what you said. but its not there. just above the use virtual cursor. you mentioned the video driver in the apps and features for the video driver and i wasn't sure where this was. i don't know if i have the driver installed or not for windows 10. in windows 7 there is one called freedom scientific video intercept driver. but in windows 10 this is not there. but there is one called freedom scientific video accessibility driver. is this the same thing? maybe the driver has been missing for the last year i have been useing jaws? original message Did you by any chance uninstall the video display driver under Apps and Features? I assume maybe then you may not have this setting since there is no accessibility driver which can be toggled on or off.
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Jaws does not read the content of screen using jaws cursor.