major windows 10 problem with jaws, file explorer not responding


Jed Barton
 

Hey guys,

OK, running the latest jfw, and windows 10, i have never seen this
before, but am quite concerned about it. Whenever i go to file
explorer, even after a fresh reboot, it keeps saying file explorer not
responding. This literally started happening 20 minutes ago with no
logical explaination. I can't get to any of my external drives or
anything. Can someone help?


Bill White <billwhite92701@...>
 

Hi, Jed. Does it do the same thing if you turn off JAWS, and use Narrator?

Bill White

billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jed Barton
Sent: Sunday, March 3, 2019 4:04 PM
To: main
Subject: major windows 10 problem with jaws, file explorer not responding

Hey guys,

OK, running the latest jfw, and windows 10, i have never seen this
before, but am quite concerned about it. Whenever i go to file
explorer, even after a fresh reboot, it keeps saying file explorer not
responding. This literally started happening 20 minutes ago with no
logical explaination. I can't get to any of my external drives or
anything. Can someone help?


Tom Behler
 

Jed:

Maybe you have done this already, but try shutting down and re-booting your computer to see if the problem corrects itself.

I seem to recall having a similar problem once, and corrected it that way.

Tom Behler

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jed Barton
Sent: Sunday, March 3, 2019 7:04 PM
To: main <main@jfw.groups.io>
Subject: major windows 10 problem with jaws, file explorer not responding

Hey guys,

OK, running the latest jfw, and windows 10, i have never seen this before, but am quite concerned about it. Whenever i go to file explorer, even after a fresh reboot, it keeps saying file explorer not responding. This literally started happening 20 minutes ago with no logical explaination. I can't get to any of my external drives or anything. Can someone help?


Steve Nutt
 

Hi,

It doesn't sound like a JAWS problem. Have you tried it with NVDA?

All the best

Steve

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jed Barton
Sent: 04 March 2019 00:04
To: main <main@jfw.groups.io>
Subject: major windows 10 problem with jaws, file explorer not responding

Hey guys,

OK, running the latest jfw, and windows 10, i have never seen this before, but am quite concerned about it. Whenever i go to file explorer, even after a fresh reboot, it keeps saying file explorer not responding. This literally started happening 20 minutes ago with no logical explaination. I can't get to any of my external drives or anything. Can someone help?


 

And, if you have Fast Startup enabled, you must do a Restart, not a Shutdown followed by power up cycle, to get the computer to reload Windows 10 from disc from scratch rather than using the system hibernation file employed by Fast Startup.

If you don't, then either a Restart or a Shutdown followed by power up will give you a fresh loading of Windows 10 off of disc.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Mario
 

I've been following this thread... if doing so clears up the problem
that was originally described, is there a fix to prevent this from
occurring in the future? my friend is experiencing the same problem. he
ran sfc /scannow in administrator mode but no issues were encountered.
what else can he do?

he is blind, and using Windows 7 and 10 and both computers have this
problem occasionally.

-------- Original Message --------
From: Brian Vogel [mailto:britechguy@...]
Sent: Monday, March 4, 2019, 11:06 AM
To: main@jfw.groups.io
Subject: major windows 10 problem with jaws, file explorer not responding

And, if you have Fast Startup enabled, you must do a Restart, not a
Shutdown followed by power up cycle, to get the computer to reload
Windows 10 from disc from scratch rather than using the system
hibernation file employed by Fast Startup.

If you don't, then either a Restart or a Shutdown followed by power up
will give you a fresh loading of Windows 10 off of disc.
--

Brian *-*Windows 10 Home, 64-Bit, Version 1809, Build 17763

*/   Explanations exist; they have existed for all time; there is always
a well-known solution to every human problem — neat, plausible, and wrong./*

~ H.L. Mencken, AKA /The Sage of Baltimore/


 

"Not Responding" errors are, by their very nature, mysterious.   If a shutdown/restart cycle clears them, and is not needed on a very frequent basis, that is my suggested fix.  I get "not responding" not infrequently, particularly with web browsers, but sometimes with task manager and file explorer (Windows Explorer in 7 and earlier).

If it's really, really frequent, then something's likely amiss with Windows itself and repairs to Windows should be done in an attempt to fix it.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Mario
 

any ideas on how he can repair Windows for both computers other than
running sfc?
it really bugs him when it happens especially when he is using explorer,
the task manager and some other programs.

-------- Original Message --------
From: Brian Vogel [mailto:britechguy@...]
Sent: Monday, March 4, 2019, 11:56 AM
To: main@jfw.groups.io
Subject: major windows 10 problem with jaws, file explorer not responding

"Not Responding" errors are, by their very nature, mysterious.   If a
shutdown/restart cycle clears them, and is not needed on a very frequent
basis, that is my suggested fix.  I get "not responding" not
infrequently, particularly with web browsers, but sometimes with task
manager and file explorer (Windows Explorer in 7 and earlier).

If it's really, really frequent, then something's likely amiss with
Windows itself and repairs to Windows should be done in an attempt to
fix it.
--

Brian *-*Windows 10 Home, 64-Bit, Version 1809, Build 17763

*/   Explanations exist; they have existed for all time; there is always
a well-known solution to every human problem — neat, plausible, and wrong./*

~ H.L. Mencken, AKA /The Sage of Baltimore/


Bill White <billwhite92701@...>
 

The best way is to call the Microsoft Answer Desk at

800-936-5900

They will do a Windows 10 reload/repair on both computers. This has fixed several problems for both myself and for friends.

Bill White

billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mario
Sent: Monday, March 4, 2019 9:34 AM
To: main@jfw.groups.io
Subject: Re: major windows 10 problem with jaws, file explorer not responding

any ideas on how he can repair Windows for both computers other than
running sfc?
it really bugs him when it happens especially when he is using explorer,
the task manager and some other programs.

-------- Original Message --------
From: Brian Vogel [mailto:britechguy@...]
Sent: Monday, March 4, 2019, 11:56 AM
To: main@jfw.groups.io
Subject: major windows 10 problem with jaws, file explorer not responding

"Not Responding" errors are, by their very nature, mysterious. If a
shutdown/restart cycle clears them, and is not needed on a very frequent
basis, that is my suggested fix. I get "not responding" not
infrequently, particularly with web browsers, but sometimes with task
manager and file explorer (Windows Explorer in 7 and earlier).

If it's really, really frequent, then something's likely amiss with
Windows itself and repairs to Windows should be done in an attempt to
fix it.
--

Brian *-*Windows 10 Home, 64-Bit, Version 1809, Build 17763

*/ Explanations exist; they have existed for all time; there is always
a well-known solution to every human problem — neat, plausible, and wrong./*

~ H.L. Mencken, AKA /The Sage of Baltimore/


 

Bill,

           I agree.   I frequently forget that users of assistive technology have the option of availing themselves of Microsoft technical support free of charge, and if you can, why not?  There is the occasional bad tech, true, but when that happens just politely terminate the call and try again.  You're not likely to get the same one twice if calling again right after hanging up.  They've already picked up the next call that was on hold.

--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


John Covici
 

Take your windows cd, or download one from Microsoft. Then insert the
cd, while still in windows and reinstall windows keeping all your
personal files. This resets a lot of stuff which may have gotten
corrupted. I have had to do this a few times.

On Mon, 04 Mar 2019 12:33:34 -0500,
Mario wrote:

any ideas on how he can repair Windows for both computers other than
running sfc?
it really bugs him when it happens especially when he is using explorer,
the task manager and some other programs.

-------- Original Message --------
From: Brian Vogel [mailto:britechguy@...]
Sent: Monday, March 4, 2019, 11:56 AM
To: main@jfw.groups.io
Subject: major windows 10 problem with jaws, file explorer not responding

"Not Responding" errors are, by their very nature, mysterious.   If a
shutdown/restart cycle clears them, and is not needed on a very frequent
basis, that is my suggested fix.  I get "not responding" not
infrequently, particularly with web browsers, but sometimes with task
manager and file explorer (Windows Explorer in 7 and earlier).

If it's really, really frequent, then something's likely amiss with
Windows itself and repairs to Windows should be done in an attempt to
fix it.
--

Brian *-*Windows 10 Home, 64-Bit, Version 1809, Build 17763

*/   Explanations exist; they have existed for all time; there is always
a well-known solution to every human problem — neat, plausible, and wrong./*

~ H.L. Mencken, AKA /The Sage of Baltimore/






--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici wb2una
covici@...


 

For doing a repair install of Windows 10, follow whichever of the three following instruction sets you prefer.  But, definitely download a fresh copy of both the Media Creation Tool and create a fresh copy of the Windows 10 install media using it.

You should never, and I mean never, use an old copy when it comes to Windows 10.

Doing an In-place "Upgrade" to Reinstall Windows 10 Keeping Apps/Programs and User Files

Non Destructive Repair of Windows 10 - Answers to commonly asked questions

How to: Perform a Repair Upgrade Using the Windows 10 ISO file

If, by chance, you want to entirely wipe the slate and start completely afresh with Windows 10, then follow these instructions for:

Doing a Completely Clean Install of Windows 10


A completely clean install will wipe everything, your user accounts, data, and installed programs so make backups and have installers if you want to put same back on the new installation of Windows 10.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Jed Barton
 

Hey guys,
So i did a windows refresh, and it's working like a champ now, working awesome.

On 3/4/19, Brian Vogel <britechguy@...> wrote:
For doing a repair install of Windows 10, follow whichever of the three
following instruction sets you prefer.  But, definitely download a fresh
copy of both the Media Creation Tool and create a fresh copy of the Windows
10 install media using it.

You should never, and I mean never, use an old copy when it comes to Windows
10.

*Doing an In-place "Upgrade" to Reinstall Windows 10 Keeping Apps/Programs
and User Files (
https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html
)

*

*Non Destructive Repair of Windows 10 - Answers to commonly asked questions
(
https://www.experts-exchange.com/articles/31982/Non-Destructive-Repair-of-Windows-10-Answers-to-commonly-asked-questions.html
)

*

*How to: Perform a Repair Upgrade Using the Windows 10 ISO file (
https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install-winpc/how-to-perform-a-repair-upgrade-using-the-windows/35160fbe-9352-4e70-9887-f40096ec3085?auth=1
)

* If, by chance, you want to entirely wipe the slate and start completely
afresh with Windows 10, then follow these instructions for:

*Doing a Completely Clean Install of Windows 10 (
https://www.bleepingcomputer.com/forums/t/667627/doing-a-completely-clean-install-of-windows-10/
)*

A completely clean install will wipe everything, your user accounts, data,
and installed programs so make backups and have installers if you want to
put same back on the new installation of Windows 10.
--

Brian *-* Windows 10 Home, 64-Bit, Version 1809, Build 17763

*   Explanations exist; they have existed for all time; there is always a
well-known solution to every human problem — neat, plausible, and wrong.*

         ~ H.L. Mencken, AKA The Sage of Baltimore




Tom Lange
 

Hi,
While it may be true that something in Windows is corrupted and in need of some serious repair, File Explorer may be getting bogged down and hanging up especially during occasions when you are attempting to navigate a folder listing very quickly using first-letter navigation.  This used to happen to me on older Windows 7 machines. I’d be in a large list of hundreds of files, and if I moved too quickly using the arrows or first-letter navigation, Windows Explorer would crash and go unresponsive. The solution? Turn off all thumbnails, ditch the preview pane and anything to do with preview handling. Not only did Windows Explorer perform much better with no hangs, I didn’t have to deal with those pesky thumbs.db files which were a pain in the butt whenever I’d try to delete unwanted folders. I’d be willing to bet that doing something similar to what I just described may help in File Explorer in Windows 10, too. Just a hunch. Hope it helps.

Tom


On Mar 4, 2019, at 2:54 PM, Brian Vogel <britechguy@...> wrote:

For doing a repair install of Windows 10, follow whichever of the three following instruction sets you prefer.  But, definitely download a fresh copy of both the Media Creation Tool and create a fresh copy of the Windows 10 install media using it.

You should never, and I mean never, use an old copy when it comes to Windows 10.

Doing an In-place "Upgrade" to Reinstall Windows 10 Keeping Apps/Programs and User Files

Non Destructive Repair of Windows 10 - Answers to commonly asked questions

How to: Perform a Repair Upgrade Using the Windows 10 ISO file

If, by chance, you want to entirely wipe the slate and start completely afresh with Windows 10, then follow these instructions for:

Doing a Completely Clean Install of Windows 10


A completely clean install will wipe everything, your user accounts, data, and installed programs so make backups and have installers if you want to put same back on the new installation of Windows 10.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Steve Nutt
 

I hate fast start up with a passion.  It causes more problems than it solves.

 

Especially if you have an SSD, just turn it off.

 

All the best


Steve

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: 04 March 2019 16:07
To: main@jfw.groups.io
Subject: Re: major windows 10 problem with jaws, file explorer not responding

 

And, if you have Fast Startup enabled, you must do a Restart, not a Shutdown followed by power up cycle, to get the computer to reload Windows 10 from disc from scratch rather than using the system hibernation file employed by Fast Startup.

If you don't, then either a Restart or a Shutdown followed by power up will give you a fresh loading of Windows 10 off of disc.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Steve Nutt
 

Hi,

 

For Windows 7 especially, go into Explorer and disable thumbnails and the preview pane.  You will find not only will it reduce these problems, but accessing files is much speedier.

 

All the best

 

Steve

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: 04 March 2019 16:56
To: main@jfw.groups.io
Subject: Re: major windows 10 problem with jaws, file explorer not responding

 

"Not Responding" errors are, by their very nature, mysterious.   If a shutdown/restart cycle clears them, and is not needed on a very frequent basis, that is my suggested fix.  I get "not responding" not infrequently, particularly with web browsers, but sometimes with task manager and file explorer (Windows Explorer in 7 and earlier).

If it's really, really frequent, then something's likely amiss with Windows itself and repairs to Windows should be done in an attempt to fix it.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

   Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

         ~ H.L. Mencken, AKA The Sage of Baltimore


Mario
 

Steve, in Windows 7, thumbnails and the preview pane have been disabled
already but he still gets the problem 5 or 6 times out of 10 times using
explorer, sometimes the task manager, and sometimes browsers and other
programs. is there other things he can do to lessen the occurances of
this problem?

-------- Original Message --------
From: Steve Nutt [mailto:steve@...]
Sent: Tuesday, March 5, 2019, 4:04 AM
To: main@jfw.groups.io
Subject: major windows 10 problem with jaws, file explorer not responding

Hi,

For Windows 7 especially, go into Explorer and disable thumbnails and
the preview pane.  You will find not only will it reduce these problems,
but accessing files is much speedier.

All the best

Steve

*From:*main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of *Brian Vogel
*Sent:* 04 March 2019 16:56
*To:* main@jfw.groups.io
*Subject:* Re: major windows 10 problem with jaws, file explorer not
responding

"Not Responding" errors are, by their very nature, mysterious.   If a
shutdown/restart cycle clears them, and is not needed on a very frequent
basis, that is my suggested fix.  I get "not responding" not
infrequently, particularly with web browsers, but sometimes with task
manager and file explorer (Windows Explorer in 7 and earlier).

If it's really, really frequent, then something's likely amiss with
Windows itself and repairs to Windows should be done in an attempt to
fix it.
--

Brian *-*Windows 10 Home, 64-Bit, Version 1809, Build 17763

/*   Explanations exist; they have existed for all time; there is always
a well-known solution to every human problem — neat, plausible, and wrong.*/

         ~ H.L. Mencken, AKA /The Sage of Baltimore/


Steve Nutt
 

Hi,

Not that I know of. Those are the optimisations I do on Windows.

All the best

Steve

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mario
Sent: 05 March 2019 19:46
To: main@jfw.groups.io
Subject: Re: major windows 10 problem with jaws, file explorer not responding

Steve, in Windows 7, thumbnails and the preview pane have been disabled already but he still gets the problem 5 or 6 times out of 10 times using explorer, sometimes the task manager, and sometimes browsers and other programs. is there other things he can do to lessen the occurances of this problem?

-------- Original Message --------
From: Steve Nutt [mailto:steve@...]
Sent: Tuesday, March 5, 2019, 4:04 AM
To: main@jfw.groups.io
Subject: major windows 10 problem with jaws, file explorer not responding

Hi,

For Windows 7 especially, go into Explorer and disable thumbnails and the preview pane. You will find not only will it reduce these problems, but accessing files is much speedier.

All the best

Steve

*From:*main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of *Brian Vogel
*Sent:* 04 March 2019 16:56
*To:* main@jfw.groups.io
*Subject:* Re: major windows 10 problem with jaws, file explorer not responding

"Not Responding" errors are, by their very nature, mysterious. If a shutdown/restart cycle clears them, and is not needed on a very frequent basis, that is my suggested fix. I get "not responding" not infrequently, particularly with web browsers, but sometimes with task manager and file explorer (Windows Explorer in 7 and earlier).

If it's really, really frequent, then something's likely amiss with Windows itself and repairs to Windows should be done in an attempt to fix it.
--

Brian *-*Windows 10 Home, 64-Bit, Version 1809, Build 17763

/* Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.*/

~ H.L. Mencken, AKA /The Sage of Baltimore/