Questions Regarding JAWS 2019 and Outlook 2016 (365)


David Goldfield <david.goldfield@...>
 

Hello. To provide some context I'm using JAWS 2019 on a Windows 10 Pro machine, 64-bit, with 8 gigs of RAM. According to the System Information app the processor is AMD Athlon(tm) Dual Core Processor 5400B, 2800 Mhz, 2 Core(s), 2 Logical Processor(s)
I admit this isn't the fastest machine out there but it's served me well for many years.

I've recently begun using JAWS 2019. I've been a Thunderbird user for about nine years and, in general, it works well on this machine. However, JAWS has just enough issues with it that I considered switching to Outlook. First, I sometimes hear "not selected" as I delete messages and focus moves to the next message. I also find it very annoying that it places the subject of the message on the first line of the message, just as it does when placing the title text on the first line of a Web page. At other times, navigating the list of folders does not report the folder name which has focus, although this issue is intermittent. The "not selected" announcement is also intermittent. Basically, the Thunderbird scripts really need to be updated.

My version of Outlook is 2016 via Office 365.

Anyway, after trying Outlook 2016 I have the following questions and observations.


1. Where is the folder tree view that I'm used to with older versions of Outlook? From the message list I thought it would gain focus if I press shift-tab but this does not happen. I have enabled it in View settings unless there is something that I've missed.

2. It's probably my machine but performance when opening a message is very slow. I have ensured that preview pane and message reading pane are disabled. While I have message reading set to automatic in Quick Settings it sometimes just reads the sender's name, followed by "button" whenever I open a message. I believe I may have fixed this by setting the reading to not use the virtual cursor for read-only messages, as this has slightly improved the performance but I am wondering if others have experienced this. While I do not intend to start a JAWS vs NVDA battle I will say that the performance with NVDA and Outlook is somewhat better than what I'm seeing with JAWS.



--
David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com


Richard Turner
 


I'm not sure if your issues are being caused by Outlook or JAWS 2019.
I ran into so many issues with JAWS 2019 that I am using 2018 until an update comes out for 2019.
But, my way of getting to the folder tree is by pressing control-y.
Then you can arrow up or down or use first-letter navigation
HTH
Richard



"It is a great thing to start life with a small number of really good books which are your very own." __  Sir Arthur Conan Doyle 

On Dec 8, 2018, at 7:18 PM, David Goldfield <david.goldfield@...> wrote:

Hello. To provide some context I'm using JAWS 2019 on a Windows 10 Pro machine, 64-bit, with 8 gigs of RAM. According to the System Information app the processor is AMD Athlon(tm) Dual Core Processor 5400B, 2800 Mhz, 2 Core(s), 2 Logical Processor(s)
I admit this isn't the fastest machine out there but it's served me well for many years.

I've recently begun using JAWS 2019. I've been a Thunderbird user for about nine years and, in general, it works well on this machine. However, JAWS has just enough issues with it that I considered switching to Outlook. First, I sometimes hear "not selected" as I delete messages and focus moves to the next message. I also find it very annoying that it places the subject of the message on the first line of the message, just as it does when placing the title text on the first line of a Web page. At other times, navigating the list of folders does not report the folder name which has focus, although this issue is intermittent. The "not selected" announcement is also intermittent. Basically, the Thunderbird scripts really need to be updated.

My version of Outlook is 2016 via Office 365.

Anyway, after trying Outlook 2016 I have the following questions and observations.


1. Where is the folder tree view that I'm used to with older versions of Outlook? From the message list I thought it would gain focus if I press shift-tab but this does not happen. I have enabled it in View settings unless there is something that I've missed.

2. It's probably my machine but performance when opening a message is very slow. I have ensured that preview pane and message reading pane are disabled. While I have message reading set to automatic in Quick Settings it sometimes just reads the sender's name, followed by "button" whenever I open a message. I believe I may have fixed this by setting the reading to not use the virtual cursor for read-only messages, as this has slightly improved the performance but I am wondering if others have experienced this. While I do not intend to start a JAWS vs NVDA battle I will say that the performance with NVDA and Outlook is somewhat better than what I'm seeing with JAWS.



--
David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com


David Goldfield <david.goldfield@...>
 

I figured it out. From the message list, pressing shift-f6 moves focus to the folder pane. From the folder pane, pressing F6 moves focus back to the message list. This new method is not as convenient as pressing shift-tab, which has been the way I've been navigating since probably the days of Outlook Express in the 2000s.


David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com

On 12/8/2018 10:18 PM, David Goldfield wrote:

Hello. To provide some context I'm using JAWS 2019 on a Windows 10 Pro machine, 64-bit, with 8 gigs of RAM. According to the System Information app the processor is AMD Athlon(tm) Dual Core Processor 5400B, 2800 Mhz, 2 Core(s), 2 Logical Processor(s)
I admit this isn't the fastest machine out there but it's served me well for many years.

I've recently begun using JAWS 2019. I've been a Thunderbird user for about nine years and, in general, it works well on this machine. However, JAWS has just enough issues with it that I considered switching to Outlook. First, I sometimes hear "not selected" as I delete messages and focus moves to the next message. I also find it very annoying that it places the subject of the message on the first line of the message, just as it does when placing the title text on the first line of a Web page. At other times, navigating the list of folders does not report the folder name which has focus, although this issue is intermittent. The "not selected" announcement is also intermittent. Basically, the Thunderbird scripts really need to be updated.

My version of Outlook is 2016 via Office 365.

Anyway, after trying Outlook 2016 I have the following questions and observations.


1. Where is the folder tree view that I'm used to with older versions of Outlook? From the message list I thought it would gain focus if I press shift-tab but this does not happen. I have enabled it in View settings unless there is something that I've missed.

2. It's probably my machine but performance when opening a message is very slow. I have ensured that preview pane and message reading pane are disabled. While I have message reading set to automatic in Quick Settings it sometimes just reads the sender's name, followed by "button" whenever I open a message. I believe I may have fixed this by setting the reading to not use the virtual cursor for read-only messages, as this has slightly improved the performance but I am wondering if others have experienced this. While I do not intend to start a JAWS vs NVDA battle I will say that the performance with NVDA and Outlook is somewhat better than what I'm seeing with JAWS.



--
David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com


 

David,

 

If you are in the message list you can also press Control+Shift+Tab to go into the folders list. Not sure why F6 or Shift+F6 is less convenient than Tab and Shift+Tab, it's the same amount of key presses unless of course it is because the tab/Shift+Tab is what you were used to. I bet if it had been F6 and Shift+F6 all along and now it had suddenly been change to Tab and Shift+Tab you would feel the same way and say F6 and Shift+F6 was better *smile*.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Goldfield
Sent: Saturday, December 8, 2018 10:25 PM
To: JAWS Mailing List <main@jfw.groups.io>
Subject: Re: Questions Regarding JAWS 2019 and Outlook 2016 (365)

 

I figured it out. From the message list, pressing shift-f6 moves focus to the folder pane. From the folder pane, pressing F6 moves focus back to the message list. This new method is not as convenient as pressing shift-tab, which has been the way I've been navigating since probably the days of Outlook Express in the 2000s.

 

David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com

On 12/8/2018 10:18 PM, David Goldfield wrote:

Hello. To provide some context I'm using JAWS 2019 on a Windows 10 Pro machine, 64-bit, with 8 gigs of RAM. According to the System Information app the processor is AMD Athlon(tm) Dual Core Processor 5400B, 2800 Mhz, 2 Core(s), 2 Logical Processor(s)
I admit this isn't the fastest machine out there but it's served me well for many years.

I've recently begun using JAWS 2019. I've been a Thunderbird user for about nine years and, in general, it works well on this machine. However, JAWS has just enough issues with it that I considered switching to Outlook. First, I sometimes hear "not selected" as I delete messages and focus moves to the next message. I also find it very annoying that it places the subject of the message on the first line of the message, just as it does when placing the title text on the first line of a Web page. At other times, navigating the list of folders does not report the folder name which has focus, although this issue is intermittent. The "not selected" announcement is also intermittent. Basically, the Thunderbird scripts really need to be updated.

My version of Outlook is 2016 via Office 365.

Anyway, after trying Outlook 2016 I have the following questions and observations.

 

1. Where is the folder tree view that I'm used to with older versions of Outlook? From the message list I thought it would gain focus if I press shift-tab but this does not happen. I have enabled it in View settings unless there is something that I've missed.

2. It's probably my machine but performance when opening a message is very slow. I have ensured that preview pane and message reading pane are disabled. While I have message reading set to automatic in Quick Settings it sometimes just reads the sender's name, followed by "button" whenever I open a message. I believe I may have fixed this by setting the reading to not use the virtual cursor for read-only messages, as this has slightly improved the performance but I am wondering if others have experienced this. While I do not intend to start a JAWS vs NVDA battle I will say that the performance with NVDA and Outlook is somewhat better than what I'm seeing with JAWS.

 

 

--
David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com


Richard Turner
 

And then you have me, who first learned to use control+y, which I find the easiest, least hand movement, etc.  It is great that there are so many ways to do the same thing.

 

Richard

 

 

 

“Definition of an expert: An ex is a has-been and a spirt is a drip under pressure.” – Bruce U. Utah Phillips

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Sunday, December 9, 2018 6:42 AM
To: main@jfw.groups.io
Subject: Re: Questions Regarding JAWS 2019 and Outlook 2016 (365)

 

David,

 

If you are in the message list you can also press Control+Shift+Tab to go into the folders list. Not sure why F6 or Shift+F6 is less convenient than Tab and Shift+Tab, it's the same amount of key presses unless of course it is because the tab/Shift+Tab is what you were used to. I bet if it had been F6 and Shift+F6 all along and now it had suddenly been change to Tab and Shift+Tab you would feel the same way and say F6 and Shift+F6 was better *smile*.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Goldfield
Sent: Saturday, December 8, 2018 10:25 PM
To: JAWS Mailing List <main@jfw.groups.io>
Subject: Re: Questions Regarding JAWS 2019 and Outlook 2016 (365)

 

I figured it out. From the message list, pressing shift-f6 moves focus to the folder pane. From the folder pane, pressing F6 moves focus back to the message list. This new method is not as convenient as pressing shift-tab, which has been the way I've been navigating since probably the days of Outlook Express in the 2000s.

 

David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com

On 12/8/2018 10:18 PM, David Goldfield wrote:

Hello. To provide some context I'm using JAWS 2019 on a Windows 10 Pro machine, 64-bit, with 8 gigs of RAM. According to the System Information app the processor is AMD Athlon(tm) Dual Core Processor 5400B, 2800 Mhz, 2 Core(s), 2 Logical Processor(s)
I admit this isn't the fastest machine out there but it's served me well for many years.

I've recently begun using JAWS 2019. I've been a Thunderbird user for about nine years and, in general, it works well on this machine. However, JAWS has just enough issues with it that I considered switching to Outlook. First, I sometimes hear "not selected" as I delete messages and focus moves to the next message. I also find it very annoying that it places the subject of the message on the first line of the message, just as it does when placing the title text on the first line of a Web page. At other times, navigating the list of folders does not report the folder name which has focus, although this issue is intermittent. The "not selected" announcement is also intermittent. Basically, the Thunderbird scripts really need to be updated.

My version of Outlook is 2016 via Office 365.

Anyway, after trying Outlook 2016 I have the following questions and observations.

 

1. Where is the folder tree view that I'm used to with older versions of Outlook? From the message list I thought it would gain focus if I press shift-tab but this does not happen. I have enabled it in View settings unless there is something that I've missed.

2. It's probably my machine but performance when opening a message is very slow. I have ensured that preview pane and message reading pane are disabled. While I have message reading set to automatic in Quick Settings it sometimes just reads the sender's name, followed by "button" whenever I open a message. I believe I may have fixed this by setting the reading to not use the virtual cursor for read-only messages, as this has slightly improved the performance but I am wondering if others have experienced this. While I do not intend to start a JAWS vs NVDA battle I will say that the performance with NVDA and Outlook is somewhat better than what I'm seeing with JAWS.

 

 

--
David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com


Jason White
 

Shift+F6 or Ctrl+Shift+Tab from the message list will take you to the tree of folders. Microsoft Outlook is fairly slow on several machines that I’ve used. It’s very fast on my current laptop. I suspect the reason might be the NVM-Express solid-state drive on this laptop, which should greatly speed up access to the message database.

 

Microsoft Outlook for Mac also performs very well. Again, my Mac has a fast SSD.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Saturday, December 8, 2018 10:29 PM
To: main@jfw.groups.io
Subject: Re: Questions Regarding JAWS 2019 and Outlook 2016 (365)

 

 

I'm not sure if your issues are being caused by Outlook or JAWS 2019.

I ran into so many issues with JAWS 2019 that I am using 2018 until an update comes out for 2019.

But, my way of getting to the folder tree is by pressing control-y.

Then you can arrow up or down or use first-letter navigation

HTH

Richard

 

 

"It is a great thing to start life with a small number of really good books which are your very own." __  Sir Arthur Conan Doyle 


On Dec 8, 2018, at 7:18 PM, David Goldfield <david.goldfield@...> wrote:

Hello. To provide some context I'm using JAWS 2019 on a Windows 10 Pro machine, 64-bit, with 8 gigs of RAM. According to the System Information app the processor is AMD Athlon(tm) Dual Core Processor 5400B, 2800 Mhz, 2 Core(s), 2 Logical Processor(s)
I admit this isn't the fastest machine out there but it's served me well for many years.

I've recently begun using JAWS 2019. I've been a Thunderbird user for about nine years and, in general, it works well on this machine. However, JAWS has just enough issues with it that I considered switching to Outlook. First, I sometimes hear "not selected" as I delete messages and focus moves to the next message. I also find it very annoying that it places the subject of the message on the first line of the message, just as it does when placing the title text on the first line of a Web page. At other times, navigating the list of folders does not report the folder name which has focus, although this issue is intermittent. The "not selected" announcement is also intermittent. Basically, the Thunderbird scripts really need to be updated.

My version of Outlook is 2016 via Office 365.

Anyway, after trying Outlook 2016 I have the following questions and observations.

 

1. Where is the folder tree view that I'm used to with older versions of Outlook? From the message list I thought it would gain focus if I press shift-tab but this does not happen. I have enabled it in View settings unless there is something that I've missed.

2. It's probably my machine but performance when opening a message is very slow. I have ensured that preview pane and message reading pane are disabled. While I have message reading set to automatic in Quick Settings it sometimes just reads the sender's name, followed by "button" whenever I open a message. I believe I may have fixed this by setting the reading to not use the virtual cursor for read-only messages, as this has slightly improved the performance but I am wondering if others have experienced this. While I do not intend to start a JAWS vs NVDA battle I will say that the performance with NVDA and Outlook is somewhat better than what I'm seeing with JAWS.

 

 

--
David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com