question reading to and from fields

marvin kotler

Good morning list.  Marv here; first, using jaws 17 and windows vista.  Having some difficulty with windows mail; cannot read the to or from fields with the virtual cursor; jaws says to or from picture one.  I can read these fields with the jaws cursor.  Tek support did not know what to do; if anyone has a resolution for this, would like to hear it.  Thanks