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#jaws How to stop Jaws constantly reading call status on Cisco IP communicator? #jaws

Mark S
 

Hello,

I have a client using JAWS who uses Cisco IP communicator, when making phone calls, JAWS repeatedly reads the call status out loud while she is trying to deal with the call, this only started happening a few weeks go as it never did this before.  From what I understand the control key works as normal, but doesn't in this case, when there is an incoming call, she has found a work around of using control + tab + 1 but would like a better solution.

Not being familiar with the JAWs software, is there anyway to completely disable this or better key combos? A ay to reenable the normal control command for this action?