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Problem With Laptop Computer Sleep Functions

Tom Behler #61615 Hello, everyone. A few days ago, I started noticing that my Dell Lattitude Windows 7 laptop no longer goes to sleep when not in use. I have the monitor set to turn off after a few minutes of non-use both on battery and AC power. The same goes for the entire computer itself. I have gone into the sleep timer menu and verified that everything is set the way I would like, and made sure to save my changed settings. But my computer still runs constantly now, even when it is not being used. I realize that this is likely not a Jaws problem, so I hope it is not considered to be too “off topic” for this list. Any help would be appreciated. Dr. Tom Behler From Michigan
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Richard Turner <richardturner42@...> #61617 Have you done a virus scan? Or, it may be time to call Microsoft Accessibility and have them log in and see if they can figure out what is happening. 800-936-5900 I hope it gets resolved. Richard "Travel is fatal to prejudice, bigotry, and narrow-mindedness, and many of our people need it sorely on these accounts. Broad, wholesome, charitable views of men and things cannot be acquired by vegetating in one little corner of the earth all one's lifetime." - Mark Twain On Jul 31, 2018, at 3:47 AM, Tom Behler <tombehler@...> wrote: toggle quoted message Show quoted text Hello, everyone. A few days ago, I started noticing that my Dell Lattitude Windows 7 laptop no longer goes to sleep when not in use. I have the monitor set to turn off after a few minutes of non-use both on battery and AC power. The same goes for the entire computer itself. I have gone into the sleep timer menu and verified that everything is set the way I would like, and made sure to save my changed settings. But my computer still runs constantly now, even when it is not being used. I realize that this is likely not a Jaws problem, so I hope it is not considered to be too “off topic” for this list. Any help would be appreciated. Dr. Tom Behler From Michigan
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Tom Behler #61621 Richard: I run Microsoft Essentials regularly. Will certainly call Microsoft Accessibility Help if no other suggestions work. Tom Behler toggle quoted message Show quoted text From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner Sent: Tuesday, July 31, 2018 8:33 AM To: main@jfw.groups.io Subject: Re: Problem With Laptop Computer Sleep Functions Have you done a virus scan? Or, it may be time to call Microsoft Accessibility and have them log in and see if they can figure out what is happening. 800-936-5900 I hope it gets resolved. Richard "Travel is fatal to prejudice, bigotry, and narrow-mindedness, and many of our people need it sorely on these accounts. Broad, wholesome, charitable views of men and things cannot be acquired by vegetating in one little corner of the earth all one's lifetime." - Mark Twain On Jul 31, 2018, at 3:47 AM, Tom Behler <tombehler@...> wrote: Hello, everyone. A few days ago, I started noticing that my Dell Lattitude Windows 7 laptop no longer goes to sleep when not in use. I have the monitor set to turn off after a few minutes of non-use both on battery and AC power. The same goes for the entire computer itself. I have gone into the sleep timer menu and verified that everything is set the way I would like, and made sure to save my changed settings. But my computer still runs constantly now, even when it is not being used. I realize that this is likely not a Jaws problem, so I hope it is not considered to be too “off topic” for this list. Any help would be appreciated. Dr. Tom Behler From Michigan
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Don H #61636 Do you have a mouse attached to the computer? If so you need to get into Device Manager and change the settings for the mouse to not allow it to wake the computer. If you don't a slight movement of the mouse will wake the computer up. toggle quoted message Show quoted text On 7/31/2018 8:15 AM, Tom Behler wrote: Richard: I run Microsoft Essentials regularly. Will certainly call Microsoft Accessibility Help if no other suggestions work. Tom Behler From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner Sent: Tuesday, July 31, 2018 8:33 AM To: main@jfw.groups.io Subject: Re: Problem With Laptop Computer Sleep Functions Have you done a virus scan? Or, it may be time to call Microsoft Accessibility and have them log in and see if they can figure out what is happening. 800-936-5900 I hope it gets resolved. Richard "Travel is fatal to prejudice, bigotry, and narrow-mindedness, and many of our people need it sorely on these accounts. Broad, wholesome, charitable views of men and things cannot be acquired by vegetating in one little corner of the earth all one's lifetime." - Mark Twain On Jul 31, 2018, at 3:47 AM, Tom Behler <tombehler@... <mailto:tombehler@...>> wrote: Hello, everyone. A few days ago, I started noticing that my Dell Lattitude Windows 7 laptop no longer goes to sleep when not in use. I have the monitor set to turn off after a few minutes of non-use both on battery and AC power. The same goes for the entire computer itself. I have gone into the sleep timer menu and verified that everything is set the way I would like, and made sure to save my changed settings. But my computer still runs constantly now, even when it is not being used. I realize that this is likely not a Jaws problem, so I hope it is not considered to be too “off topic” for this list. Any help would be appreciated. Dr. Tom Behler From Michigan
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Tom Behler #61640 Don: There is no mouse connected to the computer, and there wasn't one when I started experiencing the issue on Sunday. So, I think we can eliminate that possibility. Tom Behler toggle quoted message Show quoted text -----Original Message----- From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don H Sent: Tuesday, July 31, 2018 10:22 AM To: main@jfw.groups.io Subject: Re: Problem With Laptop Computer Sleep Functions Do you have a mouse attached to the computer? If so you need to get into Device Manager and change the settings for the mouse to not allow it to wake the computer. If you don't a slight movement of the mouse will wake the computer up. On 7/31/2018 8:15 AM, Tom Behler wrote: Richard: I run Microsoft Essentials regularly. Will certainly call Microsoft Accessibility Help if no other suggestions work. Tom Behler From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner Sent: Tuesday, July 31, 2018 8:33 AM To: main@jfw.groups.io Subject: Re: Problem With Laptop Computer Sleep Functions Have you done a virus scan? Or, it may be time to call Microsoft Accessibility and have them log in and see if they can figure out what is happening. 800-936-5900 I hope it gets resolved. Richard "Travel is fatal to prejudice, bigotry, and narrow-mindedness, and many of our people need it sorely on these accounts. Broad, wholesome, charitable views of men and things cannot be acquired by vegetating in one little corner of the earth all one's lifetime." - Mark Twain On Jul 31, 2018, at 3:47 AM, Tom Behler <tombehler@... <mailto:tombehler@...>> wrote: Hello, everyone. A few days ago, I started noticing that my Dell Lattitude Windows 7 laptop no longer goes to sleep when not in use. I have the monitor set to turn off after a few minutes of non-use both on battery and AC power. The same goes for the entire computer itself. I have gone into the sleep timer menu and verified that everything is set the way I would like, and made sure to save my changed settings. But my computer still runs constantly now, even when it is not being used. I realize that this is likely not a Jaws problem, so I hope it is not considered to be too “off topic” for this list. Any help would be appreciated. Dr. Tom Behler From Michigan
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Flor Lynch #61658 I believe you need to go into your computer’s Power Management settings and fix things there. toggle quoted message Show quoted text From: Tom Behler Sent: Tuesday, July 31, 2018 11:47 AM To: 'jfw list' Subject: Problem With Laptop Computer Sleep Functions Hello, everyone. A few days ago, I started noticing that my Dell Lattitude Windows 7 laptop no longer goes to sleep when not in use. I have the monitor set to turn off after a few minutes of non-use both on battery and AC power. The same goes for the entire computer itself. I have gone into the sleep timer menu and verified that everything is set the way I would like, and made sure to save my changed settings. But my computer still runs constantly now, even when it is not being used. I realize that this is likely not a Jaws problem, so I hope it is not considered to be too “off topic” for this list. Any help would be appreciated. Dr. Tom Behler From Michigan
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Tom Behler #61667 Ok. … I’ve now got some instructions for doing this, and will try to work through them when I get the time here. Will keep you posted, and thank you! Tom Behler toggle quoted message Show quoted text From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Flor Lynch Sent: Tuesday, July 31, 2018 7:36 AM To: main@jfw.groups.io Subject: Re: Problem With Laptop Computer Sleep Functions I believe you need to go into your computer’s Power Management settings and fix things there. From: Tom Behler Sent: Tuesday, July 31, 2018 11:47 AM To: 'jfw list' Subject: Problem With Laptop Computer Sleep Functions Hello, everyone. A few days ago, I started noticing that my Dell Lattitude Windows 7 laptop no longer goes to sleep when not in use. I have the monitor set to turn off after a few minutes of non-use both on battery and AC power. The same goes for the entire computer itself. I have gone into the sleep timer menu and verified that everything is set the way I would like, and made sure to save my changed settings. But my computer still runs constantly now, even when it is not being used. I realize that this is likely not a Jaws problem, so I hope it is not considered to be too “off topic” for this list. Any help would be appreciated. Dr. Tom Behler From Michigan
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