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Webvisum interfering with Firefox navigation
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Adrian Spratt
Verizon must have the most annoying website, which is why I avoid going on it. However, after receiving double my usual bill amount today, I went online to find out why. Now they require me to update my password to one they deem more secure. Unfortunately, IE11 recognizes no username or password fields, so I had to turn to Firefox. Here, those fields do appear. However, every time I tab, Webvisum help comes up. When I close out Webvisum, JAWS can't read anything on the page.
Any ideas? -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20151022/8aa3582f/attachment.html>
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Bill White <billwhite92701@...>
Hi, Adrian. The only suggestion I can make is to use the up and down arrows to navigate between the username and password fields to avoid encountering WebVisum help. If you still can't get to the fields in this manner, they may not be rendered as form fields, even though the field titles are shown.
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Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Adrian Spratt via Jfw" <jfw@lists.the-jdh.com> To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com> Cc: "Adrian Spratt" <Adrian@AdrianSpratt.com> Sent: Thursday, October 22, 2015 7:05 AM Subject: Webvisum interfering with Firefox navigation Verizon must have the most annoying website, which is why I avoid going on it. However, after receiving double my usual bill amount today, I went online to find out why. Now they require me to update my password to one they deem more secure. Unfortunately, IE11 recognizes no username or password fields, so I had to turn to Firefox. Here, those fields do appear. However, every time I tab, Webvisum help comes up. When I close out Webvisum, JAWS can't read anything on the page. __________ Information from ESET NOD32 Antivirus, version of virus signature database 12448 (20151022) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com
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Bill White <billwhite92701@...>
Another suggestion I might make is to use JAWS Key plus F3 to reach the Virtual html features list. From here, you can arrow through various elements such as buttons and combo boxes. One of the items on this list is form fields. If you can press Enter on the form fields list and locate the password form field in this list, you may be able to press Enter again, and enter your password here.
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The Virtual html features list works very similar to the links list navigated by using JAWS Key plus F7. I hope this works for you. Bill White billwhite92701@dslextreme.com
----- Original Message -----
From: "Adrian Spratt via Jfw" <jfw@lists.the-jdh.com> To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com> Cc: "Adrian Spratt" <Adrian@AdrianSpratt.com> Sent: Thursday, October 22, 2015 7:05 AM Subject: Webvisum interfering with Firefox navigation Verizon must have the most annoying website, which is why I avoid going on it. However, after receiving double my usual bill amount today, I went online to find out why. Now they require me to update my password to one they deem more secure. Unfortunately, IE11 recognizes no username or password fields, so I had to turn to Firefox. Here, those fields do appear. However, every time I tab, Webvisum help comes up. When I close out Webvisum, JAWS can't read anything on the page. __________ Information from ESET NOD32 Antivirus, version of virus signature database 12448 (20151022) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com
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Dave...
Adrian,
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You might have inadvertently set the Tab key to launch Webvizum help. Try this: tools Webvizum Preferences Key Bindings Tab to the list Then arrow down to Help and tab once to see what keystroke is assigned to it. Change as necessary. Dave Carlson Oregonian, woodworker, Engineer, Musician, and Pioneer
----- Original Message -----
From: "Adrian Spratt via Jfw" <jfw@lists.the-jdh.com> To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com> Cc: "Adrian Spratt" <Adrian@AdrianSpratt.com> Sent: Thursday, October 22, 2015 07:05 AM Subject: Webvisum interfering with Firefox navigation Verizon must have the most annoying website, which is why I avoid going on it. However, after receiving double my usual bill amount today, I went online to find out why. Now they require me to update my password to one they deem more secure. Unfortunately, IE11 recognizes no username or password fields, so I had to turn to Firefox. Here, those fields do appear. However, every time I tab, Webvisum help comes up. When I close out Webvisum, JAWS can't read anything on the page. Any ideas? -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20151022/8aa3582f/attachment.html> _______________________________________________ Jfw mailing list Jfw@lists.the-jdh.com http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Carolyn Arnold <4carolyna@...>
For Verizon - way easier to call 1-800-922-0204.
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Bye for now, Carolyn
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Adrian Spratt via Jfw Sent: Thursday, October 22, 2015 10:05 AM To: The Jaws for Windows support list. <jfw@lists.the-jdh.com> Cc: Adrian Spratt <Adrian@AdrianSpratt.com> Subject: Webvisum interfering with Firefox navigation Verizon must have the most annoying website, which is why I avoid going on it. However, after receiving double my usual bill amount today, I went online to find out why. Now they require me to update my password to one they deem more secure. Unfortunately, IE11 recognizes no username or password fields, so I had to turn to Firefox. Here, those fields do appear. However, every time I tab, Webvisum help comes up. When I close out Webvisum, JAWS can't read anything on the page. Any ideas? -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/201 51022/8aa3582f/attachment.html> _______________________________________________ Jfw mailing list Jfw@lists.the-jdh.com http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Adrian Spratt
Dave,
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Your suggestion solved the Webvisum problem. Sorry for the delayed response, but it's been a busy 24 hours and I was only just now able to test it. The solution is hardly intuitive, so once again, you have me shaking my head.
-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Dave Carlson via Jfw Sent: Thursday, October 22, 2015 11:08 AM To: The Jaws for Windows support list. Cc: Dave Carlson Subject: Re: Webvisum interfering with Firefox navigation Adrian, You might have inadvertently set the Tab key to launch Webvizum help. Try this: tools Webvizum Preferences Key Bindings Tab to the list Then arrow down to Help and tab once to see what keystroke is assigned to it. Change as necessary. Dave Carlson Oregonian, woodworker, Engineer, Musician, and Pioneer ----- Original Message ----- From: "Adrian Spratt via Jfw" <jfw@lists.the-jdh.com> To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com> Cc: "Adrian Spratt" <Adrian@AdrianSpratt.com> Sent: Thursday, October 22, 2015 07:05 AM Subject: Webvisum interfering with Firefox navigation Verizon must have the most annoying website, which is why I avoid going on it. However, after receiving double my usual bill amount today, I went online to find out why. Now they require me to update my password to one they deem more secure. Unfortunately, IE11 recognizes no username or password fields, so I had to turn to Firefox. Here, those fields do appear. However, every time I tab, Webvisum help comes up. When I close out Webvisum, JAWS can't read anything on the page. Any ideas? -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20151022/8aa3582f/attachment.html> _______________________________________________ Jfw mailing list Jfw@lists.the-jdh.com http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@lists.the-jdh.com http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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