Hi,

Running JFW 16, IE 11, Windows 7. IE crashes and Jaws goes silent when I
attempt to use the Amazon web site. Any ideas?

Thanks.

Switch to using Firefox with Amazon.

Amazon's website has changed in the past few days. Although it doesn't crash my system, as I navigate down a page, some areas start JAWS jabbering away and I can do nothing to shut it up until it's done. I've learned to avoid those areas. Perhaps more helpfully, there's a link you should find right at the top that will take you to what Amazon says is its accessible version. I don't use that version, but it might be a workaround.