Date
1 - 20 of 28
Broken Quick Settings
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Lisle, Ted (CHFS DMS)
Here's a strange one. Since upgrading my home machine to the last
build, Quick Settings no longer works. It works fine at the office. The former was upgraded first from the DVD, and then the Internet download. The latter went straight from 10 to the latest build of 13. When I try to access Quick settings, I get a quirky error message about the inability to access Ms XML 6.0. I tried repairing the installation to no avail. Now that I remember, I installed from the thumb drive, which had always worked before. Anyone ever seen this kind of thing? Wish I could easily replicate the message, but it's difficult to copy and paste. It's just an overlay, which disappears when you press okay, and Virtual Viewer (or results viewer, as they call it now) doesn't capture it. Performance seems otherwise unimpaired. Ted Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X 2054; Fax: (502) 564-2228. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20111121/6347855a/attachment.html>
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Joni Colver <earlybird@...>
Ted, I just sent a message about this problem. The download to fix it is
toggle quoted messageShow quoted text
here: http://www.microsoft.com/download/en/details.aspx?id=3988 Joni
----- Original Message -----
From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Monday, November 21, 2011 7:54 AM Subject: Broken Quick Settings Here's a strange one. Since upgrading my home machine to the last build, Quick Settings no longer works. It works fine at the office. The former was upgraded first from the DVD, and then the Internet download. The latter went straight from 10 to the latest build of 13. When I try to access Quick settings, I get a quirky error message about the inability to access Ms XML 6.0. I tried repairing the installation to no avail. Now that I remember, I installed from the thumb drive, which had always worked before. Anyone ever seen this kind of thing? Wish I could easily replicate the message, but it's difficult to copy and paste. It's just an overlay, which disappears when you press okay, and Virtual Viewer (or results viewer, as they call it now) doesn't capture it. Performance seems otherwise unimpaired. Ted Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X 2054; Fax: (502) 564-2228. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20111121/6347855a/attachment.html> _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Lisle, Ted (CHFS DMS)
Well, Joni, I'll send this home and give it a whirl. For the life of
toggle quoted messageShow quoted text
me, I can't see how I broke it, but it may have happened on the initial installation try. That was a little strange. Instead of going through the full routine, it did the syncopated clock, then told me it had made changes and to reboot. I was a little skeptical, but saw the new version number. The next day (yesterday), I did try a new installation, which took me to the repair, modify, Etc. I chose repair; didn't help. Maybe I should try it from the hard drive. That's how I did it here.
-----Original Message-----
From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Monday, November 21, 2011 8:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I just sent a message about this problem. The download to fix it is here: http://www.microsoft.com/download/en/details.aspx?id=3988 Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Monday, November 21, 2011 7:54 AM Subject: Broken Quick Settings Here's a strange one. Since upgrading my home machine to the last build, Quick Settings no longer works. It works fine at the office. The former was upgraded first from the DVD, and then the Internet download. The latter went straight from 10 to the latest build of 13. When I try to access Quick settings, I get a quirky error message about the inability to access Ms XML 6.0. I tried repairing the installation to no avail. Now that I remember, I installed from the thumb drive, which had always worked before. Anyone ever seen this kind of thing? Wish I could easily replicate the message, but it's difficult to copy and paste. It's just an overlay, which disappears when you press okay, and Virtual Viewer (or results viewer, as they call it now) doesn't capture it. Performance seems otherwise unimpaired. Ted Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X 2054; Fax: (502) 564-2228. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20 111121/6347855a/attachment.html> _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Adrian Spratt
Whoa. So it is--called Quick Settings in JAWS 13, that is. However, for the
toggle quoted messageShow quoted text
record, I haven't received that error message. In case I do, I've saved your solution. Thanks.
-----Original Message-----
From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Monday, November 21, 2011 8:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I just sent a message about this problem. The download to fix it is here: http://www.microsoft.com/download/en/details.aspx?id=3988 Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Monday, November 21, 2011 7:54 AM Subject: Broken Quick Settings Here's a strange one. Since upgrading my home machine to the last build, Quick Settings no longer works. It works fine at the office. The former was upgraded first from the DVD, and then the Internet download. The latter went straight from 10 to the latest build of 13. When I try to access Quick settings, I get a quirky error message about the inability to access Ms XML 6.0. I tried repairing the installation to no avail. Now that I remember, I installed from the thumb drive, which had always worked before. Anyone ever seen this kind of thing? Wish I could easily replicate the message, but it's difficult to copy and paste. It's just an overlay, which disappears when you press okay, and Virtual Viewer (or results viewer, as they call it now) doesn't capture it. Performance seems otherwise unimpaired. Ted Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X 2054; Fax: (502) 564-2228. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/201111 21/6347855a/attachment.html> _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Dave...
Ted and Joni,
toggle quoted messageShow quoted text
Just curious. Can each of you answer whether you installed JAWS 13 from a DVD or the downloaded executable from FS, - or - did you accept it as an update? I'm just wondering since I had nothing like this happen with my install. And once again I silently thank FS for changing the name from JAWS Option to Quick Settings. The subtle tweak was lost on me -- and the rationale as well. Dave Carlson Sent from my Dell Latitude E6520 using Windows 7, San Francisco Bay Area
----- Original Message -----
From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Cc: "Ted Lisle" <tlisle@...> Sent: Monday, November 21, 2011 09:18 Subject: RE: Broken Quick Settings Well, Joni, I'll send this home and give it a whirl. For the life of me, I can't see how I broke it, but it may have happened on the initial installation try. That was a little strange. Instead of going through the full routine, it did the syncopated clock, then told me it had made changes and to reboot. I was a little skeptical, but saw the new version number. The next day (yesterday), I did try a new installation, which took me to the repair, modify, Etc. I chose repair; didn't help. Maybe I should try it from the hard drive. That's how I did it here. -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Monday, November 21, 2011 8:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I just sent a message about this problem. The download to fix it is here: http://www.microsoft.com/download/en/details.aspx?id=3988 Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Monday, November 21, 2011 7:54 AM Subject: Broken Quick Settings Here's a strange one. Since upgrading my home machine to the last build, Quick Settings no longer works. It works fine at the office. The former was upgraded first from the DVD, and then the Internet download. The latter went straight from 10 to the latest build of 13. When I try to access Quick settings, I get a quirky error message about the inability to access Ms XML 6.0. I tried repairing the installation to no avail. Now that I remember, I installed from the thumb drive, which had always worked before. Anyone ever seen this kind of thing? Wish I could easily replicate the message, but it's difficult to copy and paste. It's just an overlay, which disappears when you press okay, and Virtual Viewer (or results viewer, as they call it now) doesn't capture it. Performance seems otherwise unimpaired. Ted Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X 2054; Fax: (502) 564-2228. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20 111121/6347855a/attachment.html> _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Joni Colver <earlybird@...>
Dave, I downloaded version 13.0.527 from the FS website. Anyone who does
toggle quoted messageShow quoted text
not get the error message I posted more than likely already has MSXML 6 installed on their computer. In looking back at Ted's original message he did note there was an error to do with MSXML 6. It could also explain why one of his computers works fine with Quick Settings and the other one brings up the error. I did not see the error message until today when I attempted to open the Quick Settings while in Internet Explorer. If I had seen the message yesterday when I could not make Research It work, I would have searched for the missing file then, but installing the file today apparently made Research It work also. Joni
----- Original Message -----
Ted and Joni, Just curious. Can each of you answer whether you installed JAWS 13 from a DVD or the downloaded executable from FS, - or - did you accept it as an update? I'm just wondering since I had nothing like this happen with my install.
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David <davidwhitehead1957@...>
Well, regardless what I do, I'm finding jaws 13 quick settings a real pain.
toggle quoted messageShow quoted text
I set jaws to automatically read messages, it doesn't? I set jaws to silent the top&bottom alert, it doesn't? I set jaws not to read the greater signs, it does? Very annoying. I already did 1 uninstall, So, I think it will be back to 12 again. Quick settings FS says? How about, annoying settings?
-----Original Message-----
From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Farfar on Laptop Sent: Monday, November 21, 2011 3:56 PM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted and Joni, Just curious. Can each of you answer whether you installed JAWS 13 from a DVD or the downloaded executable from FS, - or - did you accept it as an update? I'm just wondering since I had nothing like this happen with my install. And once again I silently thank FS for changing the name from JAWS Option to Quick Settings. The subtle tweak was lost on me -- and the rationale as well. Dave Carlson Sent from my Dell Latitude E6520 using Windows 7, San Francisco Bay Area ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Cc: "Ted Lisle" <tlisle@...> Sent: Monday, November 21, 2011 09:18 Subject: RE: Broken Quick Settings Well, Joni, I'll send this home and give it a whirl. For the life of me, I can't see how I broke it, but it may have happened on the initial installation try. That was a little strange. Instead of going through the full routine, it did the syncopated clock, then told me it had made changes and to reboot. I was a little skeptical, but saw the new version number. The next day (yesterday), I did try a new installation, which took me to the repair, modify, Etc. I chose repair; didn't help. Maybe I should try it from the hard drive. That's how I did it here. -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Monday, November 21, 2011 8:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I just sent a message about this problem. The download to fix it is here: http://www.microsoft.com/download/en/details.aspx?id=3988 Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Monday, November 21, 2011 7:54 AM Subject: Broken Quick Settings Here's a strange one. Since upgrading my home machine to the last build, Quick Settings no longer works. It works fine at the office. The former was upgraded first from the DVD, and then the Internet download. The latter went straight from 10 to the latest build of 13. When I try to access Quick settings, I get a quirky error message about the inability to access Ms XML 6.0. I tried repairing the installation to no avail. Now that I remember, I installed from the thumb drive, which had always worked before. Anyone ever seen this kind of thing? Wish I could easily replicate the message, but it's difficult to copy and paste. It's just an overlay, which disappears when you press okay, and Virtual Viewer (or results viewer, as they call it now) doesn't capture it. Performance seems otherwise unimpaired. Ted Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X 2054; Fax: (502) 564-2228. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20 111121/6347855a/attachment.html> _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Adrian Spratt
David,
toggle quoted messageShow quoted text
Of the settings you mentioned, the only one I set is the top and bottom alert. For me, it works. I have the current JAWS 13 build.
-----Original Message-----
From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of David Sent: Monday, November 21, 2011 4:48 PM To: 'The Jaws for Windows support list.' Subject: RE: Broken Quick Settings Well, regardless what I do, I'm finding jaws 13 quick settings a real pain. I set jaws to automatically read messages, it doesn't? I set jaws to silent the top&bottom alert, it doesn't? I set jaws not to read the greater signs, it does? Very annoying. I already did 1 uninstall, So, I think it will be back to 12 again. Quick settings FS says? How about, annoying settings? -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Farfar on Laptop Sent: Monday, November 21, 2011 3:56 PM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted and Joni, Just curious. Can each of you answer whether you installed JAWS 13 from a DVD or the downloaded executable from FS, - or - did you accept it as an update? I'm just wondering since I had nothing like this happen with my install. And once again I silently thank FS for changing the name from JAWS Option to Quick Settings. The subtle tweak was lost on me -- and the rationale as well. Dave Carlson Sent from my Dell Latitude E6520 using Windows 7, San Francisco Bay Area ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Cc: "Ted Lisle" <tlisle@...> Sent: Monday, November 21, 2011 09:18 Subject: RE: Broken Quick Settings Well, Joni, I'll send this home and give it a whirl. For the life of me, I can't see how I broke it, but it may have happened on the initial installation try. That was a little strange. Instead of going through the full routine, it did the syncopated clock, then told me it had made changes and to reboot. I was a little skeptical, but saw the new version number. The next day (yesterday), I did try a new installation, which took me to the repair, modify, Etc. I chose repair; didn't help. Maybe I should try it from the hard drive. That's how I did it here. -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Monday, November 21, 2011 8:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I just sent a message about this problem. The download to fix it is here: http://www.microsoft.com/download/en/details.aspx?id=3988 Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Monday, November 21, 2011 7:54 AM Subject: Broken Quick Settings Here's a strange one. Since upgrading my home machine to the last build, Quick Settings no longer works. It works fine at the office. The former was upgraded first from the DVD, and then the Internet download. The latter went straight from 10 to the latest build of 13. When I try to access Quick settings, I get a quirky error message about the inability to access Ms XML 6.0. I tried repairing the installation to no avail. Now that I remember, I installed from the thumb drive, which had always worked before. Anyone ever seen this kind of thing? Wish I could easily replicate the message, but it's difficult to copy and paste. It's just an overlay, which disappears when you press okay, and Virtual Viewer (or results viewer, as they call it now) doesn't capture it. Performance seems otherwise unimpaired. Ted Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X 2054; Fax: (502) 564-2228. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20 111121/6347855a/attachment.html> _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Lisle, Ted (CHFS DMS)
I followed the link, and encountered no fewer than 4 files, and I have
toggle quoted messageShow quoted text
no idea which one would be appropriate. Besides, it's almost inconceivable that, during the installation, I managed to delete a file I'd be lucky to find with a Geiger counter. I'll have a day off on the 13th of next month, and would like to do a tandem session then with FS. Mean time, everything else functions perfectly. If I have to customize the response of an Excel sheet, I guess I'll have to load JAWS 10 until then. The old adjust JAWS still works fine. Ted
-----Original Message-----
From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Adrian Spratt Sent: Monday, November 21, 2011 3:40 PM To: 'The Jaws for Windows support list.' Subject: RE: Broken Quick Settings Whoa. So it is--called Quick Settings in JAWS 13, that is. However, for the record, I haven't received that error message. In case I do, I've saved your solution. Thanks. -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Monday, November 21, 2011 8:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I just sent a message about this problem. The download to fix it is here: http://www.microsoft.com/download/en/details.aspx?id=3988 Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Monday, November 21, 2011 7:54 AM Subject: Broken Quick Settings Here's a strange one. Since upgrading my home machine to the last build, Quick Settings no longer works. It works fine at the office. The former was upgraded first from the DVD, and then the Internet download. The latter went straight from 10 to the latest build of 13. When I try to access Quick settings, I get a quirky error message about the inability to access Ms XML 6.0. I tried repairing the installation to no avail. Now that I remember, I installed from the thumb drive, which had always worked before. Anyone ever seen this kind of thing? Wish I could easily replicate the message, but it's difficult to copy and paste. It's just an overlay, which disappears when you press okay, and Virtual Viewer (or results viewer, as they call it now) doesn't capture it. Performance seems otherwise unimpaired. Ted Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X 2054; Fax: (502) 564-2228. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20 1111 21/6347855a/attachment.html> _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Lisle, Ted (CHFS DMS)
I did both. I did an initial installation with the DVD to get convenient
toggle quoted messageShow quoted text
OCR without a lot of fuss and bother. Then I installed the new maintenance release when it came out. That's when things began to get interesting, and it makes no sense at all. I tried a roll back last night; didn't help. Ted
-----Original Message-----
From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Farfar on Laptop Sent: Monday, November 21, 2011 3:56 PM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted and Joni, Just curious. Can each of you answer whether you installed JAWS 13 from a DVD or the downloaded executable from FS, - or - did you accept it as an update? I'm just wondering since I had nothing like this happen with my install. And once again I silently thank FS for changing the name from JAWS Option to Quick Settings. The subtle tweak was lost on me -- and the rationale as well. Dave Carlson Sent from my Dell Latitude E6520 using Windows 7, San Francisco Bay Area ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Cc: "Ted Lisle" <tlisle@...> Sent: Monday, November 21, 2011 09:18 Subject: RE: Broken Quick Settings Well, Joni, I'll send this home and give it a whirl. For the life of me, I can't see how I broke it, but it may have happened on the initial installation try. That was a little strange. Instead of going through the full routine, it did the syncopated clock, then told me it had made changes and to reboot. I was a little skeptical, but saw the new version number. The next day (yesterday), I did try a new installation, which took me to the repair, modify, Etc. I chose repair; didn't help. Maybe I should try it from the hard drive. That's how I did it here. -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Monday, November 21, 2011 8:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I just sent a message about this problem. The download to fix it is here: http://www.microsoft.com/download/en/details.aspx?id=3988 Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Monday, November 21, 2011 7:54 AM Subject: Broken Quick Settings Here's a strange one. Since upgrading my home machine to the last build, Quick Settings no longer works. It works fine at the office. The former was upgraded first from the DVD, and then the Internet download. The latter went straight from 10 to the latest build of 13. When I try to access Quick settings, I get a quirky error message about the inability to access Ms XML 6.0. I tried repairing the installation to no avail. Now that I remember, I installed from the thumb drive, which had always worked before. Anyone ever seen this kind of thing? Wish I could easily replicate the message, but it's difficult to copy and paste. It's just an overlay, which disappears when you press okay, and Virtual Viewer (or results viewer, as they call it now) doesn't capture it. Performance seems otherwise unimpaired. Ted Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X 2054; Fax: (502) 564-2228. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20 111121/6347855a/attachment.html> _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Joni Colver <earlybird@...>
Ted, I downloaded the first file. I assumed it was for a 32-bit computer
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since the next one said 64. This is the one I chose: msxml6.msi 1.5 MB http://www.microsoft.com/download/en/details.aspx?id=3988 I confess I have no idea what this file is and why I did not have it, but since the error message said it as the culprit, I decided I would download it and see what happened. Hope you get things remedied, even though it is a minor issue in the scheme of things. Please post what FS advises. Joni
----- Original Message -----
From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Tuesday, November 22, 2011 8:00 AM Subject: RE: Broken Quick Settings I followed the link, and encountered no fewer than 4 files, and I have no idea which one would be appropriate. Besides, it's almost inconceivable that, during the installation, I managed to delete a file I'd be lucky to find with a Geiger counter. I'll have a day off on the 13th of next month, and would like to do a tandem session then with FS. Mean time, everything else functions perfectly. If I have to customize the response of an Excel sheet, I guess I'll have to load JAWS 10 until then. The old adjust JAWS still works fine. Ted -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Adrian Spratt Sent: Monday, November 21, 2011 3:40 PM To: 'The Jaws for Windows support list.' Subject: RE: Broken Quick Settings Whoa. So it is--called Quick Settings in JAWS 13, that is. However, for the record, I haven't received that error message. In case I do, I've saved your solution. Thanks. -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Monday, November 21, 2011 8:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I just sent a message about this problem. The download to fix it is here: http://www.microsoft.com/download/en/details.aspx?id=3988 Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Monday, November 21, 2011 7:54 AM Subject: Broken Quick Settings Here's a strange one. Since upgrading my home machine to the last build, Quick Settings no longer works. It works fine at the office. The former was upgraded first from the DVD, and then the Internet download. The latter went straight from 10 to the latest build of 13. When I try to access Quick settings, I get a quirky error message about the inability to access Ms XML 6.0. I tried repairing the installation to no avail. Now that I remember, I installed from the thumb drive, which had always worked before. Anyone ever seen this kind of thing? Wish I could easily replicate the message, but it's difficult to copy and paste. It's just an overlay, which disappears when you press okay, and Virtual Viewer (or results viewer, as they call it now) doesn't capture it. Performance seems otherwise unimpaired. Ted Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X 2054; Fax: (502) 564-2228. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20 1111 21/6347855a/attachment.html> _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Lisle, Ted (CHFS DMS)
Did it work? If it does, the tandem session probably won't be necessary.
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I'd give a week's pay to know how I trashed it!
-----Original Message-----
From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Tuesday, November 22, 2011 9:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I downloaded the first file. I assumed it was for a 32-bit computer since the next one said 64. This is the one I chose: msxml6.msi 1.5 MB http://www.microsoft.com/download/en/details.aspx?id=3988 I confess I have no idea what this file is and why I did not have it, but since the error message said it as the culprit, I decided I would download it and see what happened. Hope you get things remedied, even though it is a minor issue in the scheme of things. Please post what FS advises. Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Tuesday, November 22, 2011 8:00 AM Subject: RE: Broken Quick Settings I followed the link, and encountered no fewer than 4 files, and I have no idea which one would be appropriate. Besides, it's almost inconceivable that, during the installation, I managed to delete a file I'd be lucky to find with a Geiger counter. I'll have a day off on the 13th of next month, and would like to do a tandem session then with FS. Mean time, everything else functions perfectly. If I have to customize the response of an Excel sheet, I guess I'll have to load JAWS 10 until then. The old adjust JAWS still works fine. Ted -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Adrian Spratt Sent: Monday, November 21, 2011 3:40 PM To: 'The Jaws for Windows support list.' Subject: RE: Broken Quick Settings Whoa. So it is--called Quick Settings in JAWS 13, that is. However, for the record, I haven't received that error message. In case I do, I've saved your solution. Thanks. -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Monday, November 21, 2011 8:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I just sent a message about this problem. The download to fix it is here: http://www.microsoft.com/download/en/details.aspx?id=3988 Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Monday, November 21, 2011 7:54 AM Subject: Broken Quick Settings Here's a strange one. Since upgrading my home machine to the last build, Quick Settings no longer works. It works fine at the office. The former was upgraded first from the DVD, and then the Internet download. The latter went straight from 10 to the latest build of 13. When I try to access Quick settings, I get a quirky error message about the inability to access Ms XML 6.0. I tried repairing the installation to no avail. Now that I remember, I installed from the thumb drive, which had always worked before. Anyone ever seen this kind of thing? Wish I could easily replicate the message, but it's difficult to copy and paste. It's just an overlay, which disappears when you press okay, and Virtual Viewer (or results viewer, as they call it now) doesn't capture it. Performance seems otherwise unimpaired. Ted Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X 2054; Fax: (502) 564-2228. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20 1111 21/6347855a/attachment.html> _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Adrian Spratt
This is excellent information. However, it looks like it isn't advisable for
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many systems. I've just read through the page you link to, Joni. In the list of operating systems that support these files, XP Service Packs 1 and 2 are named, but not the final XP Service Pack 3. Windows 7 and Vista are also not named. Here's the list from the website: Supported Operating Systems: Windows 2000 Service Pack 4, Windows Server 2003, Windows Server 2003 Service Pack 1, Windows XP Service Pack 1, Windows XP Service Pack 2
-----Original Message-----
From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Tuesday, November 22, 2011 9:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I downloaded the first file. I assumed it was for a 32-bit computer since the next one said 64. This is the one I chose: msxml6.msi 1.5 MB http://www.microsoft.com/download/en/details.aspx?id=3988 I confess I have no idea what this file is and why I did not have it, but since the error message said it as the culprit, I decided I would download it and see what happened. Hope you get things remedied, even though it is a minor issue in the scheme of things. Please post what FS advises. Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Tuesday, November 22, 2011 8:00 AM Subject: RE: Broken Quick Settings I followed the link, and encountered no fewer than 4 files, and I have no idea which one would be appropriate. Besides, it's almost inconceivable that, during the installation, I managed to delete a file I'd be lucky to find with a Geiger counter. I'll have a day off on the 13th of next month, and would like to do a tandem session then with FS. Mean time, everything else functions perfectly. If I have to customize the response of an Excel sheet, I guess I'll have to load JAWS 10 until then. The old adjust JAWS still works fine. Ted -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Adrian Spratt Sent: Monday, November 21, 2011 3:40 PM To: 'The Jaws for Windows support list.' Subject: RE: Broken Quick Settings Whoa. So it is--called Quick Settings in JAWS 13, that is. However, for the record, I haven't received that error message. In case I do, I've saved your solution. Thanks. -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Monday, November 21, 2011 8:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I just sent a message about this problem. The download to fix it is here: http://www.microsoft.com/download/en/details.aspx?id=3988 Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Monday, November 21, 2011 7:54 AM Subject: Broken Quick Settings Here's a strange one. Since upgrading my home machine to the last build, Quick Settings no longer works. It works fine at the office. The former was upgraded first from the DVD, and then the Internet download. The latter went straight from 10 to the latest build of 13. When I try to access Quick settings, I get a quirky error message about the inability to access Ms XML 6.0. I tried repairing the installation to no avail. Now that I remember, I installed from the thumb drive, which had always worked before. Anyone ever seen this kind of thing? Wish I could easily replicate the message, but it's difficult to copy and paste. It's just an overlay, which disappears when you press okay, and Virtual Viewer (or results viewer, as they call it now) doesn't capture it. Performance seems otherwise unimpaired. Ted Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X 2054; Fax: (502) 564-2228.
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Joni Colver <earlybird@...>
Ted, it did work for me. I have XP home and SP2.
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Joni
----- Original Message -----
From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Cc: "Ted Lisle" <tlisle@...> Sent: Tuesday, November 22, 2011 9:21 AM Subject: RE: Broken Quick Settings Did it work? If it does, the tandem session probably won't be necessary. I'd give a week's pay to know how I trashed it! -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Tuesday, November 22, 2011 9:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I downloaded the first file. I assumed it was for a 32-bit computer since the next one said 64. This is the one I chose: msxml6.msi 1.5 MB http://www.microsoft.com/download/en/details.aspx?id=3988 I confess I have no idea what this file is and why I did not have it, but since the error message said it as the culprit, I decided I would download it and see what happened. Hope you get things remedied, even though it is a minor issue in the scheme of things. Please post what FS advises. Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Tuesday, November 22, 2011 8:00 AM Subject: RE: Broken Quick Settings I followed the link, and encountered no fewer than 4 files, and I have no idea which one would be appropriate. Besides, it's almost inconceivable that, during the installation, I managed to delete a file I'd be lucky to find with a Geiger counter. I'll have a day off on the 13th of next month, and would like to do a tandem session then with FS. Mean time, everything else functions perfectly. If I have to customize the response of an Excel sheet, I guess I'll have to load JAWS 10 until then. The old adjust JAWS still works fine. Ted -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Adrian Spratt Sent: Monday, November 21, 2011 3:40 PM To: 'The Jaws for Windows support list.' Subject: RE: Broken Quick Settings Whoa. So it is--called Quick Settings in JAWS 13, that is. However, for the record, I haven't received that error message. In case I do, I've saved your solution. Thanks. -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Monday, November 21, 2011 8:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I just sent a message about this problem. The download to fix it is here: http://www.microsoft.com/download/en/details.aspx?id=3988 Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Monday, November 21, 2011 7:54 AM Subject: Broken Quick Settings Here's a strange one. Since upgrading my home machine to the last build, Quick Settings no longer works. It works fine at the office. The former was upgraded first from the DVD, and then the Internet download. The latter went straight from 10 to the latest build of 13. When I try to access Quick settings, I get a quirky error message about the inability to access Ms XML 6.0. I tried repairing the installation to no avail. Now that I remember, I installed from the thumb drive, which had always worked before. Anyone ever seen this kind of thing? Wish I could easily replicate the message, but it's difficult to copy and paste. It's just an overlay, which disappears when you press okay, and Virtual Viewer (or results viewer, as they call it now) doesn't capture it. Performance seems otherwise unimpaired. Ted Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X 2054; Fax: (502) 564-2228. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20 1111 21/6347855a/attachment.html> _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Dave...
And Ted, did you install the maintenance package by downloading the
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executable from Freedom Scientific, or did you accept the update and let JAWS download an install? I've rarely had a successful install using the automatic update feature. Dave Carlson Sent from my Dell Latitude E6520 using Windows 7, San Francisco Bay Area
----- Original Message -----
From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Tuesday, November 22, 2011 05:17 Subject: RE: Broken Quick Settings I did both. I did an initial installation with the DVD to get convenient OCR without a lot of fuss and bother. Then I installed the new maintenance release when it came out. That's when things began to get interesting, and it makes no sense at all. I tried a roll back last night; didn't help. Ted -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Farfar on Laptop Sent: Monday, November 21, 2011 3:56 PM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted and Joni, Just curious. Can each of you answer whether you installed JAWS 13 from a DVD or the downloaded executable from FS, - or - did you accept it as an update? I'm just wondering since I had nothing like this happen with my install. And once again I silently thank FS for changing the name from JAWS Option to Quick Settings. The subtle tweak was lost on me -- and the rationale as well. Dave Carlson Sent from my Dell Latitude E6520 using Windows 7, San Francisco Bay Area ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Cc: "Ted Lisle" <tlisle@...> Sent: Monday, November 21, 2011 09:18 Subject: RE: Broken Quick Settings Well, Joni, I'll send this home and give it a whirl. For the life of me, I can't see how I broke it, but it may have happened on the initial installation try. That was a little strange. Instead of going through the full routine, it did the syncopated clock, then told me it had made changes and to reboot. I was a little skeptical, but saw the new version number. The next day (yesterday), I did try a new installation, which took me to the repair, modify, Etc. I chose repair; didn't help. Maybe I should try it from the hard drive. That's how I did it here. -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Monday, November 21, 2011 8:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I just sent a message about this problem. The download to fix it is here: http://www.microsoft.com/download/en/details.aspx?id=3988 Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Monday, November 21, 2011 7:54 AM Subject: Broken Quick Settings Here's a strange one. Since upgrading my home machine to the last build, Quick Settings no longer works. It works fine at the office. The former was upgraded first from the DVD, and then the Internet download. The latter went straight from 10 to the latest build of 13. When I try to access Quick settings, I get a quirky error message about the inability to access Ms XML 6.0. I tried repairing the installation to no avail. Now that I remember, I installed from the thumb drive, which had always worked before. Anyone ever seen this kind of thing? Wish I could easily replicate the message, but it's difficult to copy and paste. It's just an overlay, which disappears when you press okay, and Virtual Viewer (or results viewer, as they call it now) doesn't capture it. Performance seems otherwise unimpaired. Ted Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X 2054; Fax: (502) 564-2228. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20 111121/6347855a/attachment.html> _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Dave...
Adrian,
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Does that list imply that the .DLL is already part of XP SP3, so not needed? Dave Carlson Sent from my Dell Latitude E6520 using Windows 7, San Francisco Bay Area
----- Original Message -----
From: "Adrian Spratt" <Adrian@...> To: "'The Jaws for Windows support list.'" <jfw@...> Sent: Tuesday, November 22, 2011 06:28 Subject: RE: Broken Quick Settings This is excellent information. However, it looks like it isn't advisable for many systems. I've just read through the page you link to, Joni. In the list of operating systems that support these files, XP Service Packs 1 and 2 are named, but not the final XP Service Pack 3. Windows 7 and Vista are also not named. Here's the list from the website: Supported Operating Systems: Windows 2000 Service Pack 4, Windows Server 2003, Windows Server 2003 Service Pack 1, Windows XP Service Pack 1, Windows XP Service Pack 2 -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Tuesday, November 22, 2011 9:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I downloaded the first file. I assumed it was for a 32-bit computer since the next one said 64. This is the one I chose: msxml6.msi 1.5 MB http://www.microsoft.com/download/en/details.aspx?id=3988 I confess I have no idea what this file is and why I did not have it, but since the error message said it as the culprit, I decided I would download it and see what happened. Hope you get things remedied, even though it is a minor issue in the scheme of things. Please post what FS advises. Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Tuesday, November 22, 2011 8:00 AM Subject: RE: Broken Quick Settings I followed the link, and encountered no fewer than 4 files, and I have no idea which one would be appropriate. Besides, it's almost inconceivable that, during the installation, I managed to delete a file I'd be lucky to find with a Geiger counter. I'll have a day off on the 13th of next month, and would like to do a tandem session then with FS. Mean time, everything else functions perfectly. If I have to customize the response of an Excel sheet, I guess I'll have to load JAWS 10 until then. The old adjust JAWS still works fine. Ted -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Adrian Spratt Sent: Monday, November 21, 2011 3:40 PM To: 'The Jaws for Windows support list.' Subject: RE: Broken Quick Settings Whoa. So it is--called Quick Settings in JAWS 13, that is. However, for the record, I haven't received that error message. In case I do, I've saved your solution. Thanks. -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Monday, November 21, 2011 8:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I just sent a message about this problem. The download to fix it is here: http://www.microsoft.com/download/en/details.aspx?id=3988 Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Monday, November 21, 2011 7:54 AM Subject: Broken Quick Settings Here's a strange one. Since upgrading my home machine to the last build, Quick Settings no longer works. It works fine at the office. The former was upgraded first from the DVD, and then the Internet download. The latter went straight from 10 to the latest build of 13. When I try to access Quick settings, I get a quirky error message about the inability to access Ms XML 6.0. I tried repairing the installation to no avail. Now that I remember, I installed from the thumb drive, which had always worked before. Anyone ever seen this kind of thing? Wish I could easily replicate the message, but it's difficult to copy and paste. It's just an overlay, which disappears when you press okay, and Virtual Viewer (or results viewer, as they call it now) doesn't capture it. Performance seems otherwise unimpaired. Ted Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X 2054; Fax: (502) 564-2228. _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Dave...
Joni,
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I think you've hit on the reason for your and Ted's problem. My XP was updated to SP3 years ago so I would not have had any issues with the lack of that DLL. Microsoft often adds new functionality to any of its service pack releases and even in many of their interim patches. For Windows 7 there are likely patches that have come out since its inception that also add a DLL like that one. This seems to be more a matter of you and Ted both having an operating system that was behind one or more service packs or patches, and that JAWS 13 was written to take advantage of an updated DLL neither of you had yet. And of course FS will not try to include all the necessary DLL in their package -- that would make it a very large installation. I ran into the same issue with an application needing a newer version of the Microsoft.Net Framework. Again a DLL that I needed to update. I followed the suggested link, downloaded from the MS site, and then went back to the install. Dave Carlson Sent from my Dell Latitude E6520 using Windows 7, San Francisco Bay Area
----- Original Message -----
From: "Joni Colver" <earlybird@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Tuesday, November 22, 2011 07:03 Subject: Re: Broken Quick Settings Ted, it did work for me. I have XP home and SP2. Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Cc: "Ted Lisle" <tlisle@...> Sent: Tuesday, November 22, 2011 9:21 AM Subject: RE: Broken Quick Settings Did it work? If it does, the tandem session probably won't be necessary. I'd give a week's pay to know how I trashed it! -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Tuesday, November 22, 2011 9:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I downloaded the first file. I assumed it was for a 32-bit computer since the next one said 64. This is the one I chose: msxml6.msi 1.5 MB http://www.microsoft.com/download/en/details.aspx?id=3988 I confess I have no idea what this file is and why I did not have it, but since the error message said it as the culprit, I decided I would download it and see what happened. Hope you get things remedied, even though it is a minor issue in the scheme of things. Please post what FS advises. Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Tuesday, November 22, 2011 8:00 AM Subject: RE: Broken Quick Settings I followed the link, and encountered no fewer than 4 files, and I have no idea which one would be appropriate. Besides, it's almost inconceivable that, during the installation, I managed to delete a file I'd be lucky to find with a Geiger counter. I'll have a day off on the 13th of next month, and would like to do a tandem session then with FS. Mean time, everything else functions perfectly. If I have to customize the response of an Excel sheet, I guess I'll have to load JAWS 10 until then. The old adjust JAWS still works fine. Ted -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Adrian Spratt Sent: Monday, November 21, 2011 3:40 PM To: 'The Jaws for Windows support list.' Subject: RE: Broken Quick Settings Whoa. So it is--called Quick Settings in JAWS 13, that is. However, for the record, I haven't received that error message. In case I do, I've saved your solution. Thanks. -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Monday, November 21, 2011 8:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I just sent a message about this problem. The download to fix it is here: http://www.microsoft.com/download/en/details.aspx?id=3988 Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Monday, November 21, 2011 7:54 AM Subject: Broken Quick Settings Here's a strange one. Since upgrading my home machine to the last build, Quick Settings no longer works. It works fine at the office. The former was upgraded first from the DVD, and then the Internet download. The latter went straight from 10 to the latest build of 13. When I try to access Quick settings, I get a quirky error message about the inability to access Ms XML 6.0. I tried repairing the installation to no avail. Now that I remember, I installed from the thumb drive, which had always worked before. Anyone ever seen this kind of thing? Wish I could easily replicate the message, but it's difficult to copy and paste. It's just an overlay, which disappears when you press okay, and Virtual Viewer (or results viewer, as they call it now) doesn't capture it. Performance seems otherwise unimpaired. Ted Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X 2054; Fax: (502) 564-2228. -------------- next part -------------- An HTML attachment was scrubbed... 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Adrian Spratt
Dave,
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Your guess is as good as mine. Note that Joni just posted that her OS is XP Home Service Pack 2, consistent with Ms's list. I searched my XP Service Pack 3 system files and found several with "MSXML6" in their name, so one way or the other it appears this issue is addressed differently between Service Packs. And again, neither Windows 7 nor Vista is in the list of OS's that support the file that solved Joni's problem, as it will undoubtedly help others.
-----Original Message-----
From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Farfar on Laptop Sent: Tuesday, November 22, 2011 10:12 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Adrian, Does that list imply that the .DLL is already part of XP SP3, so not needed? Dave Carlson Sent from my Dell Latitude E6520 using Windows 7, San Francisco Bay Area ----- Original Message ----- From: "Adrian Spratt" <Adrian@...> To: "'The Jaws for Windows support list.'" <jfw@...> Sent: Tuesday, November 22, 2011 06:28 Subject: RE: Broken Quick Settings This is excellent information. However, it looks like it isn't advisable for many systems. I've just read through the page you link to, Joni. In the list of operating systems that support these files, XP Service Packs 1 and 2 are named, but not the final XP Service Pack 3. Windows 7 and Vista are also not named. Here's the list from the website: Supported Operating Systems: Windows 2000 Service Pack 4, Windows Server 2003, Windows Server 2003 Service Pack 1, Windows XP Service Pack 1, Windows XP Service Pack 2 -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Tuesday, November 22, 2011 9:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I downloaded the first file. I assumed it was for a 32-bit computer since the next one said 64. This is the one I chose: msxml6.msi 1.5 MB http://www.microsoft.com/download/en/details.aspx?id=3988 I confess I have no idea what this file is and why I did not have it, but since the error message said it as the culprit, I decided I would download it and see what happened. Hope you get things remedied, even though it is a minor issue in the scheme of things. Please post what FS advises. Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Tuesday, November 22, 2011 8:00 AM Subject: RE: Broken Quick Settings I followed the link, and encountered no fewer than 4 files, and I have no idea which one would be appropriate. Besides, it's almost inconceivable that, during the installation, I managed to delete a file I'd be lucky to find with a Geiger counter. I'll have a day off on the 13th of next month, and would like to do a tandem session then with FS. Mean time, everything else functions perfectly. If I have to customize the response of an Excel sheet, I guess I'll have to load JAWS 10 until then. The old adjust JAWS still works fine. Ted -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Adrian Spratt Sent: Monday, November 21, 2011 3:40 PM To: 'The Jaws for Windows support list.' Subject: RE: Broken Quick Settings Whoa. So it is--called Quick Settings in JAWS 13, that is. However, for the record, I haven't received that error message. In case I do, I've saved your solution. Thanks. -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Monday, November 21, 2011 8:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I just sent a message about this problem. The download to fix it is here: http://www.microsoft.com/download/en/details.aspx?id=3988 Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Monday, November 21, 2011 7:54 AM Subject: Broken Quick Settings Here's a strange one. Since upgrading my home machine to the last build, Quick Settings no longer works. It works fine at the office. The former was upgraded first from the DVD, and then the Internet download. The latter went straight from 10 to the latest build of 13. When I try to access Quick settings, I get a quirky error message about the inability to access Ms XML 6.0. I tried repairing the installation to no avail. Now that I remember, I installed from the thumb drive, which had always worked before. Anyone ever seen this kind of thing? Wish I could easily replicate the message, but it's difficult to copy and paste. It's just an overlay, which disappears when you press okay, and Virtual Viewer (or results viewer, as they call it now) doesn't capture it. Performance seems otherwise unimpaired. Ted Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X 2054; Fax: (502) 564-2228. _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Joni Colver <earlybird@...>
Dave, I bet you are right about why I did not have the file. I installed
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SP3 recently and it knocked out my wireless connection. I do not possess the knowledge or expertise, not to mention the patience, to troubleshoot a problem like that so I did a restore point and am going to try to make it with SP2 until I end up with Windows 7 or whatever MS has in release when I need a new computer. Now, I wonder what operating system and which service pack Ted has. Joni
----- Original Message -----
From: "Farfar on Laptop" <dgcarlson@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Tuesday, November 22, 2011 10:18 AM Subject: Re: Broken Quick Settings Joni, I think you've hit on the reason for your and Ted's problem. My XP was updated to SP3 years ago so I would not have had any issues with the lack of that DLL. Microsoft often adds new functionality to any of its service pack releases and even in many of their interim patches. For Windows 7 there are likely patches that have come out since its inception that also add a DLL like that one. This seems to be more a matter of you and Ted both having an operating system that was behind one or more service packs or patches, and that JAWS 13 was written to take advantage of an updated DLL neither of you had yet. And of course FS will not try to include all the necessary DLL in their package -- that would make it a very large installation. I ran into the same issue with an application needing a newer version of the Microsoft.Net Framework. Again a DLL that I needed to update. I followed the suggested link, downloaded from the MS site, and then went back to the install. Dave Carlson Sent from my Dell Latitude E6520 using Windows 7, San Francisco Bay Area ----- Original Message ----- From: "Joni Colver" <earlybird@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Tuesday, November 22, 2011 07:03 Subject: Re: Broken Quick Settings Ted, it did work for me. I have XP home and SP2. Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Cc: "Ted Lisle" <tlisle@...> Sent: Tuesday, November 22, 2011 9:21 AM Subject: RE: Broken Quick Settings Did it work? If it does, the tandem session probably won't be necessary. I'd give a week's pay to know how I trashed it! -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Tuesday, November 22, 2011 9:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I downloaded the first file. I assumed it was for a 32-bit computer since the next one said 64. This is the one I chose: msxml6.msi 1.5 MB http://www.microsoft.com/download/en/details.aspx?id=3988 I confess I have no idea what this file is and why I did not have it, but since the error message said it as the culprit, I decided I would download it and see what happened. Hope you get things remedied, even though it is a minor issue in the scheme of things. Please post what FS advises. Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Tuesday, November 22, 2011 8:00 AM Subject: RE: Broken Quick Settings I followed the link, and encountered no fewer than 4 files, and I have no idea which one would be appropriate. Besides, it's almost inconceivable that, during the installation, I managed to delete a file I'd be lucky to find with a Geiger counter. I'll have a day off on the 13th of next month, and would like to do a tandem session then with FS. Mean time, everything else functions perfectly. If I have to customize the response of an Excel sheet, I guess I'll have to load JAWS 10 until then. The old adjust JAWS still works fine. Ted -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Adrian Spratt Sent: Monday, November 21, 2011 3:40 PM To: 'The Jaws for Windows support list.' Subject: RE: Broken Quick Settings Whoa. So it is--called Quick Settings in JAWS 13, that is. However, for the record, I haven't received that error message. In case I do, I've saved your solution. Thanks. -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Monday, November 21, 2011 8:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I just sent a message about this problem. The download to fix it is here: http://www.microsoft.com/download/en/details.aspx?id=3988 Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Monday, November 21, 2011 7:54 AM Subject: Broken Quick Settings Here's a strange one. Since upgrading my home machine to the last build, Quick Settings no longer works. It works fine at the office. The former was upgraded first from the DVD, and then the Internet download. The latter went straight from 10 to the latest build of 13. When I try to access Quick settings, I get a quirky error message about the inability to access Ms XML 6.0. I tried repairing the installation to no avail. Now that I remember, I installed from the thumb drive, which had always worked before. Anyone ever seen this kind of thing? Wish I could easily replicate the message, but it's difficult to copy and paste. It's just an overlay, which disappears when you press okay, and Virtual Viewer (or results viewer, as they call it now) doesn't capture it. Performance seems otherwise unimpaired. Ted Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X 2054; Fax: (502) 564-2228. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20 1111 21/6347855a/attachment.html> _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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Lisle, Ted (CHFS DMS)
Like you, I download, then install. I can't remember my SP number. I
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know the machine was loaded in November, or December, 2005, just before my purchase in January, 2006.
-----Original Message-----
From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Farfar on Laptop Sent: Tuesday, November 22, 2011 10:08 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings And Ted, did you install the maintenance package by downloading the executable from Freedom Scientific, or did you accept the update and let JAWS download an install? I've rarely had a successful install using the automatic update feature. Dave Carlson Sent from my Dell Latitude E6520 using Windows 7, San Francisco Bay Area ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Tuesday, November 22, 2011 05:17 Subject: RE: Broken Quick Settings I did both. I did an initial installation with the DVD to get convenient OCR without a lot of fuss and bother. Then I installed the new maintenance release when it came out. That's when things began to get interesting, and it makes no sense at all. I tried a roll back last night; didn't help. Ted -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Farfar on Laptop Sent: Monday, November 21, 2011 3:56 PM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted and Joni, Just curious. Can each of you answer whether you installed JAWS 13 from a DVD or the downloaded executable from FS, - or - did you accept it as an update? I'm just wondering since I had nothing like this happen with my install. And once again I silently thank FS for changing the name from JAWS Option to Quick Settings. The subtle tweak was lost on me -- and the rationale as well. Dave Carlson Sent from my Dell Latitude E6520 using Windows 7, San Francisco Bay Area ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Cc: "Ted Lisle" <tlisle@...> Sent: Monday, November 21, 2011 09:18 Subject: RE: Broken Quick Settings Well, Joni, I'll send this home and give it a whirl. For the life of me, I can't see how I broke it, but it may have happened on the initial installation try. That was a little strange. Instead of going through the full routine, it did the syncopated clock, then told me it had made changes and to reboot. I was a little skeptical, but saw the new version number. The next day (yesterday), I did try a new installation, which took me to the repair, modify, Etc. I chose repair; didn't help. Maybe I should try it from the hard drive. That's how I did it here. -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Joni Colver Sent: Monday, November 21, 2011 8:03 AM To: The Jaws for Windows support list. Subject: Re: Broken Quick Settings Ted, I just sent a message about this problem. The download to fix it is here: http://www.microsoft.com/download/en/details.aspx?id=3988 Joni ----- Original Message ----- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Monday, November 21, 2011 7:54 AM Subject: Broken Quick Settings Here's a strange one. Since upgrading my home machine to the last build, Quick Settings no longer works. It works fine at the office. The former was upgraded first from the DVD, and then the Internet download. The latter went straight from 10 to the latest build of 13. When I try to access Quick settings, I get a quirky error message about the inability to access Ms XML 6.0. I tried repairing the installation to no avail. Now that I remember, I installed from the thumb drive, which had always worked before. Anyone ever seen this kind of thing? Wish I could easily replicate the message, but it's difficult to copy and paste. It's just an overlay, which disappears when you press okay, and Virtual Viewer (or results viewer, as they call it now) doesn't capture it. Performance seems otherwise unimpaired. Ted Ted Lisle, PH.D., Medicaid services Specialist; phone: (502) 564-2574, X 2054; Fax: (502) 564-2228. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20 111121/6347855a/attachment.html> _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
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