Date
1 - 14 of 14
IE8 and IE9 crashing with Jaws 12
|
Morey Worthington
Morning all,
Using Win/7 Home Premium, and Jaws 12. When using Internet Explorer (8 or9), and the newest versions of Jaws 12, newest bill and a older bill, IE just stops working. I get a message that IE has shut down and Windows is looking for a answer. Sometimes IE will come back asking me, or should I say telling me, that the last browsing session has shut down, would I like to restart it. Any thoughts on why the IE problems? Maybe IE is corrupted. This happens in both IE8 and 9. I am baffled. Did a scan disc and a defrag also but with no good results. Any help appreciated. Morey Worthington
|
|
|
|
Peter Holdstock <peterholdstock@...>
Yes I'm having problems as well. I can't work out whether it was since a jaws update or an IE update. I'm guessing if I refer it to FS they will just blame IE.
toggle quoted messageShow quoted text
Peter
-----Original Message-----
From: Morey Worthington Sent: Sunday, August 07, 2011 12:41 PM To: Jfw@... Subject: IE8 and IE9 crashing with Jaws 12 Morning all, Using Win/7 Home Premium, and Jaws 12. When using Internet Explorer (8 or9), and the newest versions of Jaws 12, newest bill and a older bill, IE just stops working. I get a message that IE has shut down and Windows is looking for a answer. Sometimes IE will come back asking me, or should I say telling me, that the last browsing session has shut down, would I like to restart it. Any thoughts on why the IE problems? Maybe IE is corrupted. This happens in both IE8 and 9. I am baffled. Did a scan disc and a defrag also but with no good results. Any help appreciated. Morey Worthington _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
|
|
|
|
Adrian Spratt
In the past, other listers have suggested looking down your list of add-ons
toggle quoted messageShow quoted text
in IE's tools/options and disabling them one by one to see if the cause of the crashes lies there. I don't have this problem with IE, but I do with Firefox. Computers are eccentric beings. Btw, I have XP Pro, not Windows 7.
-----Original Message-----
From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Morey Worthington Sent: Sunday, August 07, 2011 7:42 AM To: Jfw@... Subject: IE8 and IE9 crashing with Jaws 12 Morning all, Using Win/7 Home Premium, and Jaws 12. When using Internet Explorer (8 or9), and the newest versions of Jaws 12, newest bill and a older bill, IE just stops working. I get a message that IE has shut down and Windows is looking for a answer. Sometimes IE will come back asking me, or should I say telling me, that the last browsing session has shut down, would I like to restart it. Any thoughts on why the IE problems? Maybe IE is corrupted. This happens in both IE8 and 9. I am baffled. Did a scan disc and a defrag also but with no good results. Any help appreciated. Morey Worthington _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
|
|
|
|
ken lawrence
I've noticed that too don't think it's a corupt browser I think it's some kind of little hickup in the brows or windows. if it happens only periodically don't think you have to worry. if it continues then do an antivirus/antimalware scan. but I have had it. I think sometimes it what ever site you're on too like on blip FM. I think that flash heavy site sometimes gums up the works.
toggle quoted messageShow quoted text
-----Original Message-----
From: Morey Worthington Sent: Sunday, August 07, 2011 5:41 AM To: Jfw@... Subject: IE8 and IE9 crashing with Jaws 12 Morning all, Using Win/7 Home Premium, and Jaws 12. When using Internet Explorer (8 or9), and the newest versions of Jaws 12, newest bill and a older bill, IE just stops working. I get a message that IE has shut down and Windows is looking for a answer. Sometimes IE will come back asking me, or should I say telling me, that the last browsing session has shut down, would I like to restart it. Any thoughts on why the IE problems? Maybe IE is corrupted. This happens in both IE8 and 9. I am baffled. Did a scan disc and a defrag also but with no good results. Any help appreciated. Morey Worthington _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
|
|
|
|
Morey Worthington
Hi Adrian and all others who gave suggestions.
Will try them all and if any of them help, will let everyone know. If not, might do a complete re-install of Win/7. Thanks, Morey
|
|
|
|
alice dampman humel <alicedh@...>
Hi, Adrian and all,
toggle quoted messageShow quoted text
where does one find these add ons? I don't so much encounter the closing thing, but I get the dialog box about an error report or that JAWS box that spells somehting or other out, say next line I think it is, and when I click "don't send," the whole thing goes away. I encounter this on many web sites...maybe this add on thing is the problem there, too? Thanks. Alice alicedh@...
----- Original Message -----
From: "Adrian Spratt" <Adrian@...> To: "'The Jaws for Windows support list.'" <jfw@...> Sent: Sunday, August 07, 2011 9:49 AM Subject: RE: IE8 and IE9 crashing with Jaws 12 In the past, other listers have suggested looking down your list of add-ons in IE's tools/options and disabling them one by one to see if the cause of the crashes lies there. I don't have this problem with IE, but I do with Firefox. Computers are eccentric beings. Btw, I have XP Pro, not Windows 7. -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Morey Worthington Sent: Sunday, August 07, 2011 7:42 AM To: Jfw@... Subject: IE8 and IE9 crashing with Jaws 12 Morning all, Using Win/7 Home Premium, and Jaws 12. When using Internet Explorer (8 or9), and the newest versions of Jaws 12, newest bill and a older bill, IE just stops working. I get a message that IE has shut down and Windows is looking for a answer. Sometimes IE will come back asking me, or should I say telling me, that the last browsing session has shut down, would I like to restart it. Any thoughts on why the IE problems? Maybe IE is corrupted. This happens in both IE8 and 9. I am baffled. Did a scan disc and a defrag also but with no good results. Any help appreciated. Morey Worthington _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
|
|
|
|
Adrian Spratt
Alice,
toggle quoted messageShow quoted text
In IE8, go to tools with alt-t, then arrow up or down to "Manage add-ons," which you can also reach by pressing a. I'm not at all sure the problem is with add-ons, but when all else fails, it might be worth a try.
-----Original Message-----
From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of alice dampman humel Sent: Sunday, August 07, 2011 12:54 PM To: The Jaws for Windows support list. Subject: Re: IE8 and IE9 crashing with Jaws 12 Hi, Adrian and all, where does one find these add ons? I don't so much encounter the closing thing, but I get the dialog box about an error report or that JAWS box that spells somehting or other out, say next line I think it is, and when I click "don't send," the whole thing goes away. I encounter this on many web sites...maybe this add on thing is the problem there, too? Thanks. Alice alicedh@... ----- Original Message ----- From: "Adrian Spratt" <Adrian@...> To: "'The Jaws for Windows support list.'" <jfw@...> Sent: Sunday, August 07, 2011 9:49 AM Subject: RE: IE8 and IE9 crashing with Jaws 12 In the past, other listers have suggested looking down your list of add-ons in IE's tools/options and disabling them one by one to see if the cause of the crashes lies there. I don't have this problem with IE, but I do with Firefox. Computers are eccentric beings. Btw, I have XP Pro, not Windows 7. -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Morey Worthington Sent: Sunday, August 07, 2011 7:42 AM To: Jfw@... Subject: IE8 and IE9 crashing with Jaws 12 Morning all, Using Win/7 Home Premium, and Jaws 12. When using Internet Explorer (8 or9), and the newest versions of Jaws 12, newest bill and a older bill, IE just stops working. I get a message that IE has shut down and Windows is looking for a answer. Sometimes IE will come back asking me, or should I say telling me, that the last browsing session has shut down, would I like to restart it. Any thoughts on why the IE problems? Maybe IE is corrupted. This happens in both IE8 and 9. I am baffled. Did a scan disc and a defrag also but with no good results. Any help appreciated. Morey Worthington _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
|
|
|
|
Peter Holdstock <peterholdstock@...>
I completely reset IE9 so all add ons were removed but still had the problem.
toggle quoted messageShow quoted text
Peter
-----Original Message-----
From: Adrian Spratt Sent: Sunday, August 07, 2011 2:49 PM To: 'The Jaws for Windows support list.' Subject: RE: IE8 and IE9 crashing with Jaws 12 In the past, other listers have suggested looking down your list of add-ons in IE's tools/options and disabling them one by one to see if the cause of the crashes lies there. I don't have this problem with IE, but I do with Firefox. Computers are eccentric beings. Btw, I have XP Pro, not Windows 7. -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Morey Worthington Sent: Sunday, August 07, 2011 7:42 AM To: Jfw@... Subject: IE8 and IE9 crashing with Jaws 12 Morning all, Using Win/7 Home Premium, and Jaws 12. When using Internet Explorer (8 or9), and the newest versions of Jaws 12, newest bill and a older bill, IE just stops working. I get a message that IE has shut down and Windows is looking for a answer. Sometimes IE will come back asking me, or should I say telling me, that the last browsing session has shut down, would I like to restart it. Any thoughts on why the IE problems? Maybe IE is corrupted. This happens in both IE8 and 9. I am baffled. Did a scan disc and a defrag also but with no good results. Any help appreciated. Morey Worthington _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
|
|
|
|
Peter Holdstock <peterholdstock@...>
Don't bother with the full reinstall. I did it three times for various reasons and still the problems persist. All worked fine until a few weeks ago I think.
toggle quoted messageShow quoted text
Peter
-----Original Message-----
From: Morey Worthington Sent: Sunday, August 07, 2011 4:35 PM To: The Jaws for Windows support list. Subject: RE: IE8 and IE9 crashing with Jaws 12 Hi Adrian and all others who gave suggestions. Will try them all and if any of them help, will let everyone know. If not, might do a complete re-install of Win/7. Thanks, Morey _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
|
|
|
|
Crystal French
Well, I gave the latest version of Jaws 12 a go, and, it turned out to be even worse.
Not only was Jaws crashing in IE 8, but was crashing in other programs as well, such as in Outlook Express. So, I'm back to Jaws 11. <sigh> I have to say, at least on my cmputer, Jaws 12 has been a muddled mess. Maybe it is my imagination, but it seems like FS keeps putting out Jaws 12 builds every time I turn around, and nothing get fixed. I don't expect perfection, but it sure would be nice if Jaws would just keep talking like it is supposed to do. Hey, it's hot, I'm in Texas, and just being a bit cranky today. Crystal
|
|
|
|
Chris Smart <csmart8@...>
Hi Crystal.
I can only report that Jaws 12 seems to work fine here. I have 11 around just in case, but at least with the latest version of 12, things appear to be working well. That's on a new system running Windows 7 64-bit. Maybe JFW 12 throws a fit if it's on an older machine with Vista or XP? I don't know. Chris, also hot here in Ontario Canada. 90 plus humidity that is - probably not as hot as it is in Texas.
|
|
|
|
Crystal French
Hi Chris,
toggle quoted messageShow quoted text
I think you may be right about the older computer. Mine is an XP Home, and I keep babying it along. I guess the disparity between computer systems that Jaws is trying to span these days may be asking a lot. It's just that I do remember early versions of Jaws where constant nose dives were not such an issue. I sure don't know the answer, but trying to keep up with technology is a lot, as they say, like herding cats. Crystal
----- Original Message -----
From: "Chris Smart" <csmart8@...> To: "The Jaws for Windows support list." <jfw@...> Sent: Sunday, August 07, 2011 3:14 PM Subject: Re: IE8 and IE9 crashing with Jaws 12 Hi Crystal.
|
|
|
|
Lisle, Ted (CHFS DMS)
You're not far wrong. Some performance issues are directly attributable
toggle quoted messageShow quoted text
to the presence of older OS's, bad news for those of us who don't' wish to change. Sorry, but I liked it better when upgrading was relatively inexpensive, nondestructive, and, if necessary, reversible. I couldn't even get JAWS 12 to authorize--a huge strike against it. I think it was suggested that I remove my present authorization. I deferred, figuring I might wind up with a system in permanent demo mode. Ted
-----Original Message-----
From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Chris Smart Sent: Sunday, August 07, 2011 4:15 PM To: The Jaws for Windows support list. Subject: Re: IE8 and IE9 crashing with Jaws 12 Hi Crystal. I can only report that Jaws 12 seems to work fine here. I have 11 around just in case, but at least with the latest version of 12, things appear to be working well. That's on a new system running Windows 7 64-bit. Maybe JFW 12 throws a fit if it's on an older machine with Vista or XP? I don't know. Chris, also hot here in Ontario Canada. 90 plus humidity that is - probably not as hot as it is in Texas. _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
|
|
|
|
Frank Ventura
As a test you can start Internet Explorer without any add ins and see if
toggle quoted messageShow quoted text
it behaves better. Frank
-----Original Message-----
From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of alice dampman humel Sent: Sunday, August 07, 2011 12:54 PM To: The Jaws for Windows support list. Subject: Re: IE8 and IE9 crashing with Jaws 12 Hi, Adrian and all, where does one find these add ons? I don't so much encounter the closing thing, but I get the dialog box about an error report or that JAWS box that spells somehting or other out, say next line I think it is, and when I click "don't send," the whole thing goes away. I encounter this on many web sites...maybe this add on thing is the problem there, too? Thanks. Alice alicedh@... ----- Original Message ----- From: "Adrian Spratt" <Adrian@...> To: "'The Jaws for Windows support list.'" <jfw@...> Sent: Sunday, August 07, 2011 9:49 AM Subject: RE: IE8 and IE9 crashing with Jaws 12 In the past, other listers have suggested looking down your list of add-ons in IE's tools/options and disabling them one by one to see if the cause of the crashes lies there. I don't have this problem with IE, but I do with Firefox. Computers are eccentric beings. Btw, I have XP Pro, not Windows 7. -----Original Message----- From: jfw-bounces@... [mailto:jfw-bounces@...] On Behalf Of Morey Worthington Sent: Sunday, August 07, 2011 7:42 AM To: Jfw@... Subject: IE8 and IE9 crashing with Jaws 12 Morning all, Using Win/7 Home Premium, and Jaws 12. When using Internet Explorer (8 or9), and the newest versions of Jaws 12, newest bill and a older bill, IE just stops working. I get a message that IE has shut down and Windows is looking for a answer. Sometimes IE will come back asking me, or should I say telling me, that the last browsing session has shut down, would I like to restart it. Any thoughts on why the IE problems? Maybe IE is corrupted. This happens in both IE8 and 9. I am baffled. Did a scan disc and a defrag also but with no good results. Any help appreciated. Morey Worthington _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@... http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
|
|
|